3973 Courses delivered Live Online

This one-day workshop is intended for participants who have a basic understanding of Outlook but who want to know how to use its advanced features to manage their email communications, calendar events, contact information and other communication tasks. This course will help participants: Gain confidence using Outlook and its advanced features Organise and prioritise email messages Archive messages for safe-keeping Use rules to process received or sent messages automatically Manage scheduled meetings with others Give others permission to view and manage their folders and items Use contacts and commands to find out more about a person or company Prioritise work-flow using tasks and assigning tasks to others 1 Email messages Combining multiple clicks with quick steps Following up flag options Saving multiple attachments Attaching a folder of files Recalling and replacing a message Categorising messages with conditional formatting 2 Message options Adding options to messages Marking a message as private Receiving quick responses with voting buttons Directing replies to specific users Delaying sent messages Inserting links in messages 3 Stay organised with rules Using rules to automate message flow Moving messages with rules Using the rules wizard Setting up rules with conditions Using rules that work whilst you are away 4 Message clean-up Using conversation clean-up Using mailbox clean-up Moving messages to the archive folder Archiving folder properties Auto-archiving properties 5 Managing calendars Creating calendar groups Sharing calendars with permissions Setting up working days and times Managing time zones Categorise appointments with conditional formatting Publishing a calendar 6 Schedule meetings Scheduling a meeting Managing meeting responses Proposing new meeting times Adding attendees to a meeting Viewing multiple appointments 7 Using contacts Merging contacts to letters Merging contacts to labels Mail merging contacts in Word Exporting contacts to Excel 8 Managing tasks Organising your workload with tasks Categorising tasks Assigning tasks to others Sending a task status report Allocating time for tasks Regenerating a new task Viewing your tasks in the calendar 9 Adding message items Adding calendars to messages Adding business cards to messages 10 Email accounts Adding multiple user accounts Adding account permissions

Media Studies Course Overview: The Media Studies course provides a comprehensive exploration of the media landscape, covering key theories, practices, and the impact of various media forms on society. Learners will engage with subjects such as advertising, visual media, and media institutions, gaining a deep understanding of how media influences culture and communication. By the end of the course, students will have acquired valuable insights into media analysis, communication strategies, and audience engagement. This course is ideal for anyone looking to broaden their knowledge of the media industry, offering a clear foundation for further study or career progression in media-related fields. Course Description: This course delves into a range of topics that highlight the power of media in shaping public opinion and cultural norms. Learners will study the role of advertising, the development of film and visual media, and the structure of media institutions. The course also covers new media and its global influence, exploring how digital platforms have transformed communication and audience interaction. Learners will develop skills in critical thinking and media analysis, enabling them to understand the media's evolving role in society and its global implications. This course offers an engaging educational experience, fostering a deep understanding of contemporary media landscapes and equipping learners with analytical tools that are highly valuable in various media industries. Media Studies Curriculum: Module 01: Introduction to Media Studies Module 02: Media Forms and The Influence of Media Module 03: Advertising and Communication Module 04: Visual Media, Film and Cultural Studies Module 05: Media Audiences and Institutions Module 06: New Media and Globalisation (See full curriculum) Who is this course for? Individuals seeking to understand the impact of media on society. Professionals aiming to develop a deeper understanding of media dynamics. Beginners with an interest in pursuing a career in media or communications. Those wanting to explore how media shapes public perceptions and culture. Career Path: Media Analyst Advertising Executive Communications Specialist Public Relations Manager Media Planner Film and TV Production Assistant Digital Content Strategist

Know the Selling Strategies that Boost Customer Acquisition Course Overview This course provides an insightful exploration of effective selling strategies designed to significantly enhance customer acquisition. Learners will discover how to identify and target ideal customer segments, select the most suitable sales channels, and craft a comprehensive selling strategy tailored to their business needs. By understanding the dynamics of customer behaviour and market trends, participants will develop the skills needed to attract and retain customers more effectively. The course equips learners with valuable knowledge to drive sales growth, improve business reach, and establish a competitive advantage. Upon completion, learners will be able to design strategic sales plans that align with business objectives, ensuring sustainable customer acquisition and long-term success. Course Description This course delves into key concepts and techniques essential for mastering selling strategies that foster customer acquisition. Topics include analysing market opportunities, evaluating sales channels, and formulating strategic sales plans that reflect business goals. Learners will gain an understanding of customer journey mapping and segmentation, enabling them to tailor their approach to diverse target audiences. The learning experience is structured to enhance strategic thinking and decision-making abilities within a sales context. Graduates of the course will be proficient in developing focused selling strategies that optimise resources and maximise market impact, thereby supporting business expansion and customer loyalty. This professional course is designed for those seeking to enhance their commercial effectiveness in competitive environments. Know the Selling Strategies that Boost Customer Acquisition Curriculum Module 01: Selling Strategies that Boost Customer Acquisition - An Overview Module 02: Determine the Optimal Sales Channels to Grow your Business Module 03: Create a Selling Strategy for Your Business (See full curriculum) Who is this course for? Individuals seeking to increase customer acquisition and sales effectiveness. Professionals aiming to advance their career in sales or business development. Beginners with an interest in sales strategy and business growth. Entrepreneurs looking to enhance their market reach and customer base. Career Path Sales Executive Business Development Officer Customer Acquisition Specialist Marketing and Sales Coordinator Small Business Owner or Manager

Brain Injury Rehabilitation Course Overview This "Brain Injury Rehabilitation" course provides an in-depth exploration of the human brain, its functions, and the impact of brain injuries. It covers a broad range of topics, including concussion, acquired brain injuries, and injuries resulting from sports. Learners will gain a comprehensive understanding of brain injury prevention, recovery, and rehabilitation processes. Designed to equip individuals with valuable knowledge, this course is essential for anyone aiming to understand brain health, and it provides key insights into how to support individuals recovering from brain injuries. Upon completion, learners will be well-equipped to engage in roles where brain injury management and rehabilitation are crucial. Course Description The course delves into various types of brain injuries, including concussions, acquired brain injuries, and sports-related brain trauma. It provides a detailed understanding of the human brain, the causes and effects of different brain injuries, and key rehabilitation strategies. Throughout the course, learners will explore prevention techniques and rehabilitation approaches, gaining essential skills to support brain injury recovery. The learning experience is designed to be informative and insightful, ensuring that participants can apply their knowledge to improve patient care and rehabilitation outcomes in clinical or supportive environments. By the end of the course, learners will be equipped with a robust understanding of brain injury rehabilitation and how to effectively contribute to the recovery process. Brain Injury Rehabilitation Curriculum Module 01: Understanding Human Brain and Related Injuries Module 02: Overview of Brain Concussion Module 03: All About Acquired Brain Injury Module 04: Brain Injuries Due to Sports Module 05: Prevention of Injury Module 06: Recovery and Rehabilitation (See full curriculum) Who is this course for? Individuals seeking to understand brain health and rehabilitation Professionals aiming to specialise in brain injury recovery Beginners with an interest in neuroscience or healthcare Healthcare workers wishing to enhance their knowledge in rehabilitation Career Path Rehabilitation Specialist Brain Injury Support Worker Sports Medicine Professional Neurological Rehabilitation Therapist Healthcare Practitioner specialising in Brain Injury Recovery

Anxiety and Depression Management Diploma Course Overview The "Anxiety and Depression Management Diploma" offers comprehensive training on managing and alleviating symptoms of anxiety and depression. This course equips learners with an understanding of the science behind mental health issues, including the role of neurotransmitters and GABA, and explores various techniques such as Emotional Freedom Technique (EFT) and NLP Anchoring. It provides valuable insights into meal planning for mental well-being, ensuring learners can apply a holistic approach to managing anxiety and depression. This course is designed for those seeking to enhance their knowledge and skills in mental health management, with practical applications for individuals and professionals alike. Course Description This course delves deeply into the biological and psychological aspects of anxiety and depression, covering essential topics such as neurotransmitters and GABA, which play a crucial role in regulating mood. Learners will explore emotional relief techniques like Emotional Freedom Technique (EFT) and NLP Anchoring, which have shown effectiveness in reducing anxiety. The course also addresses the importance of nutrition with tailored meal plans that support mental health. Throughout the programme, learners will engage in evidence-based strategies aimed at alleviating symptoms and promoting emotional well-being. Upon completion, learners will be equipped with a holistic understanding of managing anxiety and depression through multiple therapeutic approaches. Anxiety and Depression Management Diploma Curriculum Module 01: Neurotransmitters Module 02: GABA Module 03: Emotional Freedom Technique for Anxiety Relief Module 04: NLP Anchoring for Anxiety Relief Module 05: Meal Plans (See full curriculum) Who is this course for? Individuals seeking to manage anxiety and depression effectively. Professionals aiming to enhance their therapeutic practices or mental health expertise. Beginners with an interest in mental health and wellness. Anyone looking to improve their understanding of mental health management techniques. Career Path Mental Health Practitioner Counsellor or Therapist Wellness Coach Personal Development Specialist Nutritionist (with a focus on mental well-being)

Complete Health: The Perfect Diet Exercise And Motivation Course Overview "Complete Health: The Perfect Diet Exercise And Motivation" is an all-encompassing course designed to provide a comprehensive understanding of health, fitness, and wellness. The course covers essential areas including diet, exercise, and motivation, offering learners the knowledge and tools to enhance their overall wellbeing. Through a well-structured curriculum, learners will explore the significance of a balanced diet, effective exercise routines, and how to maintain motivation for long-term success. By the end of the course, learners will be equipped to make informed decisions about their health, improve their fitness levels, and adopt a sustainable lifestyle. Course Description This course delves deeply into the key components of health and fitness, covering a broad spectrum of topics such as healthy dieting, weight loss strategies, building muscle, and stress reduction techniques. Learners will gain insight into nutrition essentials and the importance of physical exercise for overall health. The course also addresses mental health by offering guidance on managing stress and enhancing motivation. As learners progress, they will develop a solid foundation in health principles, acquiring the skills to implement and maintain a healthy lifestyle. The structured learning experience ensures that students not only grasp theoretical knowledge but also understand its application in daily life. Complete Health: The Perfect Diet Exercise And Motivation Curriculum: Module 01: Introduction Module 02: Healthy Dieting & Weight Loss Module 03: Exercise & Building Muscle Module 04: Mental Health & Stress Reduction Module 05: Common Health & Fitness Questions Answered (See full curriculum) Who is this course for? Individuals seeking to improve their overall health and fitness. Professionals aiming to broaden their knowledge of health and wellness for career development. Beginners with an interest in health, fitness, and wellness. Those looking to gain a deeper understanding of diet and exercise principles. Career Path Health Coach Fitness Trainer Wellness Consultant Nutritionist Mental Health Advisor Corporate Wellness Coordinator

Goal Setting, Motivation, and Resilience for Life Course Overview: "Goal Setting, Motivation, and Resilience for Life" equips learners with the essential tools to master personal development. This course delves into the principles of goal setting, mental toughness, and resilience, offering practical strategies for overcoming challenges and achieving success. Learners will gain a deeper understanding of how motivation works and how to use it effectively in their daily lives. Upon completion, participants will have the skills to remain resilient in the face of adversity, set and accomplish meaningful goals, and develop a positive mindset that supports long-term success. Course Description: This course covers the science of mental toughness and the power of resilience, providing learners with the framework to build mental strength and navigate life’s challenges. Topics include positive thinking, visualisation techniques, building a resilient mindset, and managing stress effectively. Learners will also explore the role of goal setting in success and how to achieve personal growth. By studying the strategies behind mental fitness, learners will develop an expert understanding of how to cultivate long-lasting motivation. Ultimately, this course empowers learners to create and achieve their personal and professional goals while fostering a positive, resilient mindset. Goal Setting, Motivation, and Resilience for Life Curriculum: Module 01: Introduction Module 02: Science of Mental Toughness Module 03: Positive Thinking and Visualization Module 04: Building a Resilient Mindset Module 05: Surviving and Thriving with Stress Module 06: Goal Setting and Developing Expertise Module 07: Solving the Happiness Equation Module 08: Implementing Mental Fitness (See full curriculum) Who is this course for? Individuals seeking to improve personal resilience. Professionals aiming to develop better goal-setting strategies. Beginners with an interest in self-improvement and mental toughness. Anyone looking to build a more positive mindset for personal and career growth. Career Path: Personal development coach Motivational speaker Human resources consultant Well-being programme manager Corporate trainer Stress management consultant Life coach

Logistics Management at QLS Level 5 Course Overview The "Logistics Management at QLS Level 5" course offers an in-depth exploration of the logistics industry, focusing on key aspects such as supply chain management, transport planning, and inventory control. Learners will gain a solid understanding of how logistics fits within the broader business context and its impact on organisational efficiency. The course is designed to provide both theoretical knowledge and strategic insights, ensuring that learners are equipped to optimise logistics processes in a variety of settings. Upon completion, learners will have the tools to contribute effectively to logistics and supply chain roles within diverse industries. Course Description This course delves into the complexities of logistics management, covering essential topics such as sourcing, purchasing, and procurement, as well as supplier relationship management. Students will also explore transport management, warehousing principles, and inventory planning, with a strong focus on enhancing operational efficiency. By addressing both the tactical and strategic components of logistics, learners will develop essential skills in negotiation, customer service, and distribution channels. The course is structured to provide a comprehensive understanding of logistics management within the context of modern business operations, preparing learners for roles that demand expertise in managing logistics and supply chain systems. Logistics Management at QLS Level 5 Curriculum Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics (See full curriculum) Who is this course for? Individuals seeking to advance in logistics or supply chain management. Professionals aiming to enhance their expertise in operational efficiency. Beginners with an interest in logistics and supply chain management. Those aspiring to take on leadership roles in logistics or procurement. Career Path Logistics Manager Supply Chain Coordinator Transport Planner Warehouse Operations Supervisor Procurement Manager Distribution Manager Inventory Control Specialist

KYC, AML, & GDPR Training Course Overview This KYC, AML, and GDPR Training course offers a comprehensive introduction to the regulatory frameworks governing financial institutions and businesses. Learners will gain in-depth knowledge of Know Your Customer (KYC) protocols, Anti-Money Laundering (AML) procedures, and GDPR compliance, understanding their importance in maintaining legal and ethical business operations. The course equips professionals with the necessary skills to navigate the regulatory landscape, safeguard businesses against financial crime, and ensure compliance with data privacy laws. By the end of the course, learners will be well-prepared to apply their knowledge in real-world business environments, contributing to secure and compliant operations. Course Description This course delves into the key principles of KYC, AML, and GDPR, exploring their relevance across different industries. Learners will understand the processes involved in customer due diligence, how to identify and prevent money laundering, and how businesses must comply with data privacy regulations. The course provides a structured learning experience, focusing on the practical application of compliance measures, exploring case studies, and providing insights into current and future trends in the industry. Upon completion, participants will possess the expertise to implement these regulations within their organisations, mitigate risks, and contribute to a culture of compliance. KYC, AML, & GDPR Training Curriculum Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Business Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for Carrying out KYC and AML and the Future of KYC Compliance (See full curriculum) Who is this course for? Individuals seeking to understand financial regulations and compliance. Professionals aiming to develop their knowledge of KYC, AML, and GDPR in their career. Beginners with an interest in the financial services or regulatory compliance industry. Business owners or managers who want to ensure their organisation’s compliance. Career Path Compliance Officer Anti-Money Laundering Specialist KYC Analyst Data Protection Officer Regulatory Compliance Consultant Risk Management Professional

The Principles of Ethical Leadership Course Overview The Principles of Ethical Leadership course provides learners with a comprehensive understanding of ethical leadership and its vital role in fostering trust and integrity within organisations. It covers key concepts such as leadership and followership, ethical decision-making, and the influence of leadership on organisational culture. Learners will explore the significance of ethical leadership at various levels, from individual teams to entire organisations, and develop the skills necessary to lead with integrity in diverse professional contexts. This course offers practical value by equipping learners with the tools needed to create ethical environments, ensuring both personal and organisational success. Course Description This course delves into the fundamental principles that guide ethical leadership in today's dynamic work environments. Learners will explore the relationship between leadership, followership, and the ethical context within organisations. Key topics include ethical decision-making processes, leadership styles that promote ethical behaviour, and the influence of leaders on team dynamics. Learners will also gain insights into the broader implications of ethical leadership within organisations and society. By the end of the course, participants will have developed a robust understanding of ethical leadership strategies and how to apply them to enhance organisational culture and performance. The course uses a combination of theoretical frameworks, case studies, and reflective exercises to offer a rich learning experience, fostering both intellectual and professional growth. The Principles of Ethical Leadership Curriculum Module 01: The Principles of Ethical Leadership Module 02: Leadership, Followership and Ethical Context Module 03: Ethical Leadership Module 04: Ethical Team Leadership Module 05: Ethical Leadership of an Organization Module 06: Ethical Leadership in the World (See full curriculum) Who is this course for? Individuals seeking to enhance their leadership capabilities. Professionals aiming to cultivate an ethical culture within their teams. Beginners with an interest in ethical leadership and organisational behaviour. Leaders looking to deepen their understanding of ethical decision-making in the workplace. Career Path Ethics Officer Leadership Consultant Organisational Development Specialist Corporate Social Responsibility Manager HR and People Development Manager Executive Leadership Roles