Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview Learn how to initiate a root cause analysis and gather data for investigating process and non-process incidentsDemonstrate how to collect data through interviews and analysisApply powerful techniques to identify and know the difference between symptoms and root causesLearn to know when to use the appropriate technique in root cause identification Learn how to avoid future incidents by developing appropriate recommendations to address causal factors and root causes Develop a process to identify systemic problem areas In this course, participants will learn to apply several practical, systematic methods for analyzing incidents and problems to uncover root causes. Understanding of these techniques will be reinforced by classroom exercises. Introduction & Objectives What is a 'Problem?' Why Problems Persist What is A Root Cause? Why Root Causes are important How to Organize for an RCA RCA Roles and Responsibilities Assemble your RCA Team Modes of Communication How to Resolve Conflict Case Study Exercise Select the Problem to Analyze Define the selection criteria Plan and estimate tasks for the team Finalize the plan and gain agreement among your stakeholders Case Study Exercise Define the Problem What to look for - Problem-as-Given (PAG) vs. Problem-as-Understood (PAU) Developing your problem statement Refining the problem specification Case Study Exercise Identify the Source of the Problem Discuss when to use the appropriate analysis technique to determine the problem source Process Diagram Forms & Checklists Statistical Sampling Fishbone Diagram Surveys Charts - Line, Scatter, Bar, & Pie Case Study Exercise Solution Options Analysis & Selecting the 'Best Fit' How to approach different solution options Brainstorming Weighted Evaluation Selecting the appropriate option Hold an Retrospective on your approach Planning the proposal Case Study Exercise Putting RCA into Practice Create a Root Cause Analysis program within your organization How to develop appropriate recommendations to address root causes at various levels to avoid future incidents Additional course details: Nexus Humans BA10 - Understanding Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA10 - Understanding Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Managing Benefits™ Foundation: Virtual In-House Training The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® & MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization. The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day. Managing Benefits provides: An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice Advice on how to get started in implementing effective benefits management practices and sustain progress What You Will Learn You'll learn how to: Define benefits, benefits management and related terms, and the objectives of benefits management Explain the principles upon which successful approaches to benefits management are based Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management Improve your ability to pass the APMG Managing Benefits Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Overview of Managing Benefits The Benefits Management Model Key Benefits Management Practices What is Benefits Management? Definitions Value and Value Management Why do we need benefits management? Objectives Benefits Management Principles Align benefits with strategy Start with the end in mind Utilize successful delivery methods Integrate benefits with performance management Manage benefits from a portfolio perspective Apply effective governance Develop a value culture The Benefits Management Cycle Barriers to effective and efficient benefits management and overcoming them Key success characteristics of effective benefits management Key roles, responsibilities, and documentation Benefits Management Practice 1 - Identify and Quantify Benefits Management Practice 2 - Value and Appraise Benefits Management Practice 3 - Plan Benefits Management Practice 4 - Realize Benefits Management Practice 5 - Review Portfolio-based Benefits Management Implementing and Sustaining Progress APMG Managing Benefits Foundation Exam
Duration 3 Days 18 CPD hours PostgreSQL is a powerful, open-source, object-relational database system known for being reliable, secure, and flexible. For administrators, learning PostgreSQL equips you with the skills needed to handle complex and high-performance databases in our data-driven world. Big-name companies like Apple, Cisco, Fujitsu, and IBM trust PostgreSQL for their critical applications, which highlights its significance and broad industry adoption. By getting the hang of PostgreSQL, administrators can boost their career opportunities and play a key role in the success of data-focused businesses. PostgreSQL Server Administration is a three-day hands-on course geared for administrators seeking to sharpen their skills and elevate their database management capabilities. Throughout the course you?ll explore a wide range of essential topics, from server architecture and user accounts to monitoring and routine maintenance. Throughout the course, you'll gain invaluable insights and practical techniques that will empower you to optimize, secure, and manage your PostgreSQL environment effectively. As you navigate through server configuration, database reporting, backup and restore procedures and more, you'll have the opportunity to apply your newfound knowledge to real-world scenarios. By the end of the course, you'll be equipped with the confidence and skillset required to tackle a wide array of administrative challenges and to effectively manage your PostgreSQL databases. Additional course details: Nexus Humans PostgreSQL Server Administration (TTDB7020) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PostgreSQL Server Administration (TTDB7020) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Administrators, implementers and managers who are responsible for implementing, configuring and administering Service Manager 9.30. Overview At the end of the course, you will be able to:? Describe Service Manager environment andarchitecture? Install the various components of Service Manager? Learn the various implementation options (i.e.default ports, load balancing, components)? Perform tasks and set-up activities that are generallyperformed prior to moving the system to Production.? Perform daily administrative tasks such asperforming backups and monitoring log files,background processor activity, email activity, andschedule record activity.? Perform weekly administrative tasks such asarchiving and purging data? Perform monthly administrative tasks such ascleaning up the audit record, monitoring serverperformance statistics? Perform quarterly and annual administrative taskssuch as regenerating the work and holiday schedulerecords.? Additional administrative tasks, such as importing orexporting records.RECOMMENDED This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently. This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently. Additional course details: Nexus Humans SM320 - Service Manager 9.x Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM320 - Service Manager 9.x Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for This is an introductory-level course for Administrators who are new to Jira (this is NOT for experienced Jira admin or users). Students should have a background in basic administration. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment, exploring several practical use cases that provide context as to where and when to use Jira, students will learn about: user management global and project permissions project roles schemes configuration of issue types, workflows, and screens Tracking issues is a critical component of any project management strategy. JIRA provides a web based single repository for creating, tracking and reporting on feature requests, bugs reported, or managing workflow. Geared for administrators new to Jira, JumpStart to Jira for Administrators | Jira Administration is a two-day, hands-on course that explores the most important tasks required to set up Jira, providing students with ample hands-on experience using common administration tasks. This hands-on course enables the Student to administer a JIRA instance and ?learn by doing?. The focus of this course is on Best Practices, and practical skills. Getting started with JIRA Administration JIRA conceptual review Core concepts Terminology Infrastructure JIRA roles Groups vs Roles Overview Project roles Creating a role Project scaling JIRA User management Project Resolution Project status Resolved status Resolution date Schemes Overview Project scope schemes Adding users to schemes Issue type schemes Notification schemes Permission schemes Issue security schemes working with schemes JIRA as a Platform Overview What can be configured Basic JIRA project setup Advanced project setup Workflows Overview Designing a workflow Defining a workflow Implementing a workflow Deploying workflows Workflow events Transitions and sub-tasks Custom Fields Overview Field types Field context Limiting contexts Adding contexts Screens and field configuration Best practices for custom fields User Lifecycle Overview Adding users Adding third-party users Modifying users Deactivating users Remote JIRA Access Overview Emails SQL REST Webhooks XML and RSS Command Line Interface Integrating JIRA with other applications Migrating Data into JIRA Overview Migration steps The CSV importer JIRA cloud migration Summary and Best Practices Looking back at the ?Big Picture? Optional - Jira Certification Prep Review Additional course details: Nexus Humans JumpStart to Jira for Administrators | Jira Administration (TTDV7540) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JumpStart to Jira for Administrators | Jira Administration (TTDV7540) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for This in an introductory-level course geared for QA, Test team members and others who want to use the Python testing framework PyTest to implement code testing strategies. Attendees should have prior basic Python scripting experience. Students should have some familiarity with tools to be used in this course: PyCharm, Jupyter Notebook and basic GIT. Overview Working within in a hands-on learning environment students will learn to: Become proficient with pytest from day one by solving real-world testing problems Use pytest to write tests more efficiently Scale from simple to complex and functional testing Write and run simple and complex tests Organize tests in fles and directories Find out how to be more productive on the command line Markers and how to skip, xfail and parametrize tests Explore fxtures and techniques to use them effectively, such as tmpdir, pytestconfg, and monkeypatch Convert unittest suites to pytest using little-known techniques The pytest framework is simple to use but powerful enough to cover complex testing integration scenarios. PyTest is considered by many to be the true Pythonic approach to testing in Python. Geared for QA, Test team members and others who want to use the Python testing framework PyTest to implement code testing strategies, Test Automation with Python is a hands-on, two day Python testing course that provides students with the skills required to get started with PyTest right away. Participnats will learn how to get the most out of it in their daily workflow, exploring powerful mechanisms and plugins to facilitate many common testing tasks. Students will also learn how to use pytest in existing unittestbased test suites and will learn some tricks to make the jump to a pytest-style test suite quickly and easily. Python Refresher Python Overview Python Basics Python Lab Introducing PyTest Why Spend time writing test UnitTest Module Why PyTest? Introductory Lab Writing and Running Test Installing PyTest Writing and Running Tests Organizing files and packages Command Line options Configure pytest.ini Install and Config Lab Markers and Parameters Mark Basics Built-in marks Parameterization Markers and Parameters Lab Fixtures Introduction to Fixtures Sharing fixtures with conftest.py files Scopes Autouse Parameterizing fixtures Using marks from fixtures Built-in fixtures Best Practices Fixtures Lab Fixtures Lab 2 Plugins Finding and installing plugins Overview of plugins Plugin Lab From UnitTest to PyTest Use PyTest as a Test Runner Convert asserts with unitest2pytest Handling setup/teardown Managing test hierarchies Refactoring test utilities Migration strategies Additional course details: Nexus Humans Test Automation with Python (TTPS4832) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Test Automation with Python (TTPS4832) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This beginning DB2 basic course is for z/OS database administrators who need to acquire the basic skills required to administer a DB2 database in a z/OS environment. Overview Describe several services provided in a z/OS environmentExplain workloads in the batch environmentExplain workloads in the online environmentDescribe job roles in a z/OS environmentLog On to TSO/ENavigate TSO/E and ISPFUse TSO commandsSetup and utilize JCL (Job Control Language)Utilize SDSFDescribe the different types of data sets in a z/OS environmentAllocate data sets and list data set information and contentCreate and modify data set contentGive an overview of the DB2 9 environmentDescribe and utilize DB2 ObjectsDescribe and utilize several DB2 UtilitiesDescribe the DB2I (DB2 Interactive Facility) environmentUse SPUFI (SQL Processing Using File Input) to compose and execute SQLSetup and execute DB2 CommandsUnderstand DB2 LoggingDescribe DB2 program preparation processUnderstand DB2 startup and shutdownUnderstand and utilize DB2 recovery strategies This course is intended for students looking to develop fundamental skills or recognition through lectures and hands-on exercises of TSO/E and ISPF, data sets, DB2 objects, Structured Query Language, DB2 commands, JCL and SDSF. Day 1 Welcome Unit 1: Introduction Unit 2: TSO/E and ISPF Exercise 1: TSO and ISPF Exercise 1 Review Unit 3: Data Sets (Data Sets and Sequential Data Sets) Exercise 2: Sequential Data Sets Exercise 2 Review Day 2 Unit 3: Data Sets (Partitioned Data Sets) Exercise 3: Partitioned Data Sets Exercise 3 Review Unit 3: Data Sets (VSAM Data Sets) Exercise 4: VSAM Data Sets Exercise 4 Review Unit 4: JCL and SDSF Exercise 5: JCL and SDSF Exercise 5 Review Day 3 Unit 5: DB2 Relational Database Concepts Unit 6: Structured Query Language (SQL) and SPUFI Exercise 6: SQL and SPUFI Exercise 6 Review Unit 7: DB2 Objects (Databases and Table Spaces) Exercise 7: Databases and Table Spaces Exercise 7 Review Unit 7: DB2 Objects (Tables, Indexes, and Views) Exercise 8: Tables, Indexes, and Views Exercise 8 Review Day 4 Unit 7: DB2 Objects (Qualified Names, Implicit Object Creation, and SQL Statements) Exercise 9: Qualified Names, Implicit Object Creation, and SQL Statements Exercise 9 Review Unit 8: The DB2 System Exercise 10: The DB2 System Exercise 10 Review Unit 9: DB2 Commands and Program Preparation Exercise 11: DB2 Commands Exercise 11 Review Day 5 Unit 10: DB2 Utilities Exercise 12: DB2 Utilities Exercise 12 Review Unit 11: DB2 Shutdown, Startup, and Recovery Exercise 13: DB2 Recovery Exercise 13 Review Unit 12: Course Summary Additional course details: Nexus Humans CV041 IBM z/OS and DB2 Basics for DB2 for z/OS DBA Beginners training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CV041 IBM z/OS and DB2 Basics for DB2 for z/OS DBA Beginners course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is geared for Python experienced developers, analysts or others who are intending to learn the tools and techniques required in building various kinds of powerful recommendation systems (collaborative, knowledge and content based) and deploying them to the web. Overview Working in a hands-on lab environment led by our expert instructor, attendees will Understand the different kinds of recommender systems Master data-wrangling techniques using the pandas library Building an IMDB Top 250 Clone Build a content-based engine to recommend movies based on real movie metadata Employ data-mining techniques used in building recommenders Build industry-standard collaborative filters using powerful algorithms Building Hybrid Recommenders that incorporate content based and collaborative filtering Recommendation systems are at the heart of almost every internet business today; from Facebook to Net?ix to Amazon. Providing good recommendations, whether its friends, movies, or groceries, goes a long way in defining user experience and enticing your customers to use your platform.This course shows you how to do just that. You will learn about the different kinds of recommenders used in the industry and see how to build them from scratch using Python. No need to wade through tons of machine learning theory?you will get started with building and learning about recommenders as quickly as possible. In this course, you will build an IMDB Top 250 clone, a content-based engine that works on movie metadata. You will also use collaborative filters to make use of customer behavior data, and a Hybrid Recommender that incorporates content based and collaborative filtering techniques.Students will learn to build industry-standard recommender systems, leveraging basic Python syntax skills. This is an applied course, so machine learning theory is only used to highlight how to build recommenders in this course.This skills-focused ccombines engaging lecture, demos, group activities and discussions with machine-based student labs and exercises.. Our engaging instructors and mentors are highly-experienced practitioners who bring years of current, modern 'on-the-job' modern applied datascience, AI and machine learning experience into every classroom and hands-on project. Getting Started with Recommender Systems Technical requirements What is a recommender system? Types of recommender systems Manipulating Data with the Pandas Library Technical requirements Setting up the environment The Pandas library The Pandas DataFrame The Pandas Series Building an IMDB Top 250 Clone with Pandas Technical requirements The simple recommender The knowledge-based recommender Building Content-Based Recommenders Technical requirements Exporting the clean DataFrame Document vectors The cosine similarity score Plot description-based recommender Metadata-based recommender Suggestions for improvements Getting Started with Data Mining Techniques Problem statement Similarity measures Clustering Dimensionality reduction Supervised learning Evaluation metrics Building Collaborative Filters Technical requirements The framework User-based collaborative filtering Item-based collaborative filtering Model-based approaches Hybrid Recommenders Technical requirements Introduction Case study and final project ? Building a hybrid model Additional course details: Nexus Humans Applied AI: Building Recommendation Systems with Python (TTAI2360) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Applied AI: Building Recommendation Systems with Python (TTAI2360) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Personal Tax Return and Self Assessment training Course Most self-employed people and directors of companies have to do submit a Tax Return every year. If you are a self-employed person you may learn how to do tax return yourself. As a result, you can save money by not having to pay an external agent. Don't forget You can also save more money as you will know more about how to apply for a tax rebate. According to statistics, more than 60% of taxpayers not sure how to do tax return correctly and lose money for not knowing how to apply for a tax rebate correctly. If you want to offer tax services to the general public, then skills in this sector can dramatically improve your job prospect or business prospect. How to do a tax return Firstly, you need to be registered with HMRC to process your tax return. You should get a UTR (Unique Tax Reference) no, which is your personal identification no for tax purpose. Once you have details for all incomes and expenditure, you can submit them electronically to HMRC. The deadline for submitting a personal tax return is 31 January for the previous tax year. Apply for a Tax Rebate It is possible that you could be eligible for a tax rebate. The most possible scenarios are When you pay more tax than required Submitting an incorrect tax return Claiming special Tax relief There could be many more reasons why should you get a tax refund. It is vital to know the scenarios under which you should apply for a tax rebate. Identify the type(s) of returns that may be completed Understand the duties and responsibilities of a bookkeeper / tax agent when completing self-assessment tax returns Calculating the taxes on profits for Self Employed & on income for Employed individuals Understanding differences between Drawings & Dividends Introduction to UTR and NI Classes Understanding Tax Return submission procedures to HMRC (using 2 individual Scenarios) Analysing Class 2 & Class 4 NIC Analysing Personal Allowance Analysing Income from Self Employments Employment benefits Analysis Analysis of Car & Fuel benefits Analysis on savings and investment income and tax implications on them. Introduction to Capital Gains Tax analysis Introduction to Inheritance Tax Analysis Understanding the procedure for payment and administration of both tax and National Insurance Contributions
Duration 4 Days 24 CPD hours Additional course details: Nexus Humans 9000 System Manager 2.9 (4-day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 9000 System Manager 2.9 (4-day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.