3976 Courses delivered Live Online

The Power of Creativity Course Overview: The Power of Creativity course offers an in-depth exploration of the creative process and its application in various professional fields. Learners will gain a solid understanding of how creativity fuels innovation, problem-solving, and decision-making across industries. This course covers essential creative thinking strategies, fostering the ability to approach challenges with fresh perspectives and innovative solutions. By the end, participants will have the confidence to apply their creativity in a range of contexts, from business environments to personal projects, enhancing their ability to think outside the box and contribute meaningfully in their respective fields. Course Description: This course delves deeper into the power of creativity, covering a wide range of topics designed to enhance cognitive flexibility and encourage new ways of thinking. Learners will explore techniques such as brainstorming, mind mapping, and lateral thinking, which promote original idea generation. Key subjects include the role of creativity in leadership, overcoming creative blocks, and cultivating a creative mindset. Throughout the course, participants will engage with real-world examples and case studies that demonstrate the impact of creativity in driving success. By the end of the course, learners will be equipped with the knowledge and skills needed to unlock their creative potential and apply it effectively in their professional and personal lives. The Power of Creativity Curriculum: Module 01: Power Of Creativity Module 02: Understanding the Creative Process Module 03: Techniques for Idea Generation Module 04: Creative Problem Solving Module 05: Overcoming Creative Blocks Module 06: Creativity in Leadership Module 07: Cultivating a Creative Mindset Module 08: The Role of Creativity in Innovation Module 09: Applying Creativity in the Workplace Module 10: Case Studies in Creative Success (See full curriculum) Who is this course for? Individuals seeking to enhance their creative thinking skills. Professionals aiming to drive innovation in their roles. Beginners with an interest in developing their creative potential. Anyone looking to foster a creative approach in personal or professional life. Career Path Creative Director Innovation Specialist Product Development Manager Marketing Strategist Entrepreneur Design Consultant

Duration 1 Days 6 CPD hours This course is intended for This course is intended for people who have a basic understanding of Microsoft© Outlook© and want to know how to use its advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. Overview In this course, you will use Outlook?s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings. You will: Insert objects in messages, and modify properties and global options. Organize, search, and manage messages. Protect your mailbox and manage its size. Use rules and Quick Steps to automate message management. Work with advanced calendar settings. Import and forward contacts. Assign delegate permissions and share Outlook items with others. Archive and back up Outlook items using data files. In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.This course builds upon the foundational knowledge presented in the Microsoft© Outlook© for Office 365? (Desktop or Online): Part 1 course and will help you customize a communication system well-suited to your work style.This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 . Modifying Message Properties and Customizing Outlook Topic A: Insert Hyperlinks and Symbols Topic B: Modify Message Properties Topic C: Add Email Accounts to Outlook Topic D: Customize Outlook Options Organizing, Searching, and Managing Messages Topic A: Group and Sort Messages Topic B: Filter and Manage Messages Topic C: Search Outlook Items Managing Your Mailbox Topic A: Manage Junk Email Options Topic B: Manage Your Mailbox Size Automating Message Management Topic A: Use Automatic Replies Topic B: Use Rules to Organize Messages Topic C: Create and Use Quick Steps Working with Calendar Settings Topic A: Set Advanced Calendar Options Topic B: Create and Manage Additional Calendars Topic C: Manage Meeting Responses Managing Contacts Topic A: Import and Export Contacts Topic B: Use Electronic Business Cards Topic C: Forward Contacts Sharing Outlook Items Topic A: Assign and Manage Tasks Topic B: Share Your Calendar Topic C: Share Your Contacts Managing Outlook Data Files Topic A: Use Archiving to Manage Mailbox Size Topic B: Work with Outlook Data Files

Veterinary Assistant Diploma Level 3 Course Overview The Veterinary Assistant Diploma Level 3 provides learners with an in-depth understanding of the veterinary profession, covering a wide range of essential topics necessary for supporting veterinary teams. This course equips students with the knowledge and skills required to assist in the care of animals, provide customer service in veterinary clinics, and contribute to the smooth running of veterinary practices. Learners will explore key areas such as animal anatomy, disease prevention, and medical procedures, alongside important client interaction and administration skills. Upon completion, learners will be prepared to step into a vital role within the veterinary sector, offering strong career prospects and the opportunity to make a positive impact in animal healthcare. Course Description This comprehensive course delves into the fundamentals of veterinary care, focusing on animal biology, care techniques, and industry-specific practices. Topics covered include animal anatomy and physiology, infectious diseases, diagnostic procedures, and medical treatment protocols. Additionally, learners will gain insights into the administrative aspects of a veterinary practice, including patient records, client communication, and essential office procedures. Throughout the course, students will develop a well-rounded skill set that prepares them to effectively support veterinary professionals in a variety of settings. By the end of the course, learners will possess a solid understanding of the veterinary assistant's role, along with the confidence to contribute to the daily operations of a veterinary clinic or hospital. Veterinary Assistant Diploma Level 3 Curriculum Module 01: Introduction to Veterinary Medicine Module 02: Animal Anatomy and Physiology Module 03: Common Animal Diseases and Treatments Module 04: Diagnostic Procedures in Veterinary Care Module 05: Veterinary Practice and Administration Module 06: Veterinary Client Communication and Support Module 07: Animal Welfare and Ethical Considerations Module 08: Legal and Regulatory Requirements in Veterinary Care Module 09: Preventative Care and Health Maintenance Module 10: Career Development in the Veterinary Field (See full curriculum) Who is this course for? Individuals seeking to become a Veterinary Assistant Professionals aiming to advance their career in animal healthcare Beginners with an interest in veterinary medicine and animal care Those wishing to contribute to the welfare and health of animals Career Path Veterinary Assistant Veterinary Receptionist Animal Health Care Technician Animal Welfare Officer Veterinary Practice Administrator

Customer Service - Representative Course Overview This course provides a comprehensive exploration of the vital role customer service plays in business success. Learners will discover why exceptional service is essential in building loyalty, enhancing satisfaction, and driving revenue growth. Covering key principles such as Total Quality Management, customer retention strategies, and managing challenging interactions, this course equips participants with the knowledge to deliver outstanding service consistently. By the end, learners will understand how to elevate their customer engagement and contribute meaningfully to their organisation’s reputation and profitability. Course Description The course delves into a wide range of customer service topics designed to sharpen communication, problem-solving, and relationship-building skills. Participants will examine the critical factors influencing customer satisfaction, including understanding customer behaviour, avoiding common service pitfalls, and mastering phone etiquette. The curriculum also highlights strategies for handling difficult customers and implementing a “concierge” level of service. Through focused study, learners will develop the ability to increase customer retention and recognise the financial value of loyal clients. This professional course is ideal for those seeking to enhance their service delivery and advance their careers in customer-facing roles. Customer Service - Representative Curriculum: Module 01: WHY Customer Service Is CRITICAL To Your Business! Module 02: Good Isn’t Good Enough! Module 03: We Are ALL in the “Helping Field” Module 04: Providing “Concierge” Level Of Service Module 05: The 5 Tenets Of TQM Module 06: How To Boost Customer Satisfaction Module 07: How To Avoid The 10 Deadly Sins Of Customer Service! Module 08: More Money $$$ – Through Customer Retention Module 09: How Much Is A Customer Worth? $$$ Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: “LEAP” Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! (See full curriculum) Who is this course for? Individuals seeking to improve customer interaction skills. Professionals aiming to enhance career prospects in customer service. Beginners with an interest in customer service principles. Employees in client-facing roles wanting to boost service quality. Career Path Customer Service Representative Client Relations Officer Customer Support Specialist Call Centre Agent Retail Customer Advisor Hospitality Frontline Staff

Develop Big Data Pipelines with R, Sparklyr & Power BI Course Overview: This course offers a comprehensive exploration of building and managing big data pipelines using R, Sparklyr, and Power BI. Learners will gain valuable insight into the entire process, from setting up and installing the necessary tools to creating effective ETL pipelines, implementing machine learning techniques, and visualising data with Power BI. The course is designed to provide a strong foundation in data engineering, enabling learners to handle large datasets, optimise data workflows, and communicate insights clearly using visual tools. By the end of this course, learners will have the expertise to work with big data, manage ETL pipelines, and use Sparklyr and Power BI to drive data-driven decisions in various professional settings. Course Description: This course delves into the core concepts and techniques for managing big data using R, Sparklyr, and Power BI. It covers a range of topics including the setup and installation of necessary tools, building ETL pipelines with Sparklyr, applying machine learning models to big data, and using Power BI for creating powerful visualisations. Learners will explore how to extract, transform, and load large datasets, and will develop a strong understanding of big data architecture. They will also gain proficiency in visualising complex data and presenting findings effectively. The course is structured to enhance learners' problem-solving abilities and their competence in big data environments, equipping them with the skills needed to manage and interpret vast amounts of information. Develop Big Data Pipelines with R, Sparklyr & Power BI Curriculum: Module 01: Introduction Module 02: Setup and Installations Module 03: Building the Big Data ETL Pipeline with Sparklyr Module 04: Big Data Machine Learning with Sparklyr Module 05: Data Visualisation with Power BI (See full curriculum) Who is this course for? Individuals seeking to understand big data pipelines. Professionals aiming to expand their data engineering skills. Beginners with an interest in data analytics and big data tools. Anyone looking to enhance their ability to analyse and visualise data. Career Path: Data Engineer Data Analyst Data Scientist Business Intelligence Analyst Machine Learning Engineer Big Data Consultant

PHP and MySQL Training 2022: Build 5 Real World Projects Course Overview: "PHP and MySQL Training 2022: Build 5 Real World Projects" offers an in-depth exploration of web development using PHP and MySQL, empowering learners with the skills to create dynamic, database-driven websites. Through five real-world projects, learners will gain a practical understanding of PHP’s functionality, MySQL databases, and how to combine the two to build effective web applications. By the end of the course, participants will have the knowledge to develop robust and scalable systems, such as login and registration systems, CRUD apps, and email-sending features. This course equips learners with essential skills to launch their careers in web development or enhance their existing expertise. Course Description: In this comprehensive training course, learners will delve into core concepts of PHP and MySQL, with a focus on practical application. The course covers key areas such as installation and configuration of PHP, creating user authentication systems, developing CRUD applications, building a URL shortening service, and sending emails with PHP. Each module guides learners through building fully functional projects that address common real-world needs. Along the way, participants will enhance their coding proficiency, understand the importance of secure web applications, and learn the techniques required to build dynamic websites. By the end of this course, learners will be proficient in using PHP and MySQL to develop and manage complex web systems. PHP and MySQL Training 2022: Build 5 Real World Projects Curriculum: Module 01: Introduction Module 02: Installation Module 03: First Project: Login and Registration System Module 04: Second Project: Full Crud App Module 05: Third Project: URL Shortening Service Module 06: Fourth Project: PHP Gallery Module 07: Fifth Project: Sending Emails with PHP (See full curriculum) Who is this course for? Individuals seeking to build a strong foundation in web development. Professionals aiming to expand their knowledge of PHP and MySQL. Beginners with an interest in coding and web development. Aspiring web developers looking to work on real-world projects. Career Path Web Developer PHP Developer Backend Developer Database Administrator Full Stack Developer

First Aid for Pets Course Overview The "First Aid for Pets" course is designed to equip learners with essential knowledge and skills to respond effectively to a variety of emergency situations involving pets. This course covers key topics such as handling injuries, treating burns, managing breathing problems, and performing CPR on animals. It provides a clear understanding of the symptoms and treatments for common pet emergencies, ensuring that learners feel confident and prepared to care for pets in critical conditions. On completion, learners will be able to act quickly and competently in emergencies, improving their ability to manage animal health crises. Course Description This course delves into the fundamentals of pet first aid, offering an in-depth exploration of a range of emergency situations pets may face. Topics include treating fractures, burns, and stings, managing choking and drowning, and addressing common health issues such as dehydration, fever, and poisoning. Learners will also gain knowledge on handling pets during emergencies and performing life-saving procedures like CPR. With a focus on both preventative care and urgent interventions, the course offers a comprehensive learning experience. By the end, learners will have a solid foundation in managing pet health emergencies and will be able to provide immediate care in critical situations. First Aid for Pets Curriculum Module 01: Basics of First Aid Module 02: Handling Fracture and Injuries Module 03: Stings, Bites and Burns Module 04: Impalement Injuries, Drowning and Choking Module 05: Pet First Aid for Fainting, Fever and Dehydration Module 06: First Aid for Breathing Problems Module 07: Diarrhoea and Vomiting Module 08: Treatment for Difficult Labour and Poisoning Module 09: Straining, Sunburn and Wounds Module 10: Shock and Regular Check-Ups Module 11: Cardiopulmonary Resuscitation (CPR) Module 12: Tips for Handling Pets (See full curriculum) Who is this course for? Individuals seeking to enhance their ability to manage pet emergencies. Professionals aiming to develop skills for pet care and animal welfare. Beginners with an interest in animal health and emergency response. Pet owners wanting to improve their emergency preparedness for their animals. Career Path Pet care assistant Veterinary support roles Animal welfare officer Pet first aid trainer Animal shelter worker

Financial Wellness: Managing Personal Cash Flow Course Overview This course provides a comprehensive guide to managing personal cash flow effectively, empowering learners to take control of their finances with confidence. Covering essential concepts such as budgeting, borrowing, credit management, and tax strategies, it equips participants with the knowledge to plan and optimise their financial wellbeing. Learners will develop a clear understanding of personal money management, insurance, and the relationship between mental health and finances. By the end of this course, individuals will be able to create and maintain a realistic budget, manage debts responsibly, and make informed financial decisions to enhance their overall financial stability and security. Course Description Delving deeper into the foundations of personal finance, this course explores key topics including cash flow planning, accounting principles for personal use, and effective money management strategies. Learners will gain insight into borrowing options, credit systems, and how to manage debt wisely. The course also covers personal insurance, tax considerations, and the design of tailored financial strategies. Emphasising the connection between financial health and mental wellbeing, it offers a well-rounded approach to managing money. Throughout the learning experience, participants will build critical skills to plan budgets, evaluate financial choices, and implement strategies that support long-term financial security in a clear and structured manner. Financial Wellness: Managing Personal Cash Flow Curriculum: Module 01: Introduction To Personal Cash Flow Module 02: Understanding The Importance Of Personal Finance Module 03: Accounting And Personal Finances Module 04: Cash Flow Planning Module 05: Understanding Personal Money Management Module 06: Borrowing, Credit And Debt Module 07: Managing Personal Insurance Module 08: Understanding Tax And Financial Strategies Module 09: Designing A Personal Budget Module 10: Money And Mental Health (See full curriculum) Who is this course for? Individuals seeking to improve their personal financial management skills. Professionals aiming to enhance their understanding of personal cash flow. Beginners with an interest in personal finance and budgeting. Anyone wishing to gain confidence in managing debt and credit. Career Path Financial Planning Assistant Personal Finance Advisor Budget Analyst Credit Management Officer Insurance Consultant Tax Support Specialist

Laser Hair Removal Training Course Overview This Laser Hair Removal Training course offers comprehensive knowledge and skills essential for mastering laser hair removal techniques. It provides a deep dive into the technology, safety protocols, and the various applications of laser treatments. The course covers key areas such as skin types, hair growth cycles, laser settings, and treatment aftercare. Learners will gain the confidence and expertise to apply laser hair removal procedures effectively, ensuring client safety and satisfaction. By the end of the course, participants will be prepared to offer high-quality treatments in a variety of professional settings. Course Description The Laser Hair Removal Training course explores the science behind laser treatments, including the mechanics of laser devices and their role in effective hair removal. Participants will study the different skin and hair types, learning how to adjust the laser settings accordingly. In-depth coverage is provided on client consultation, treatment planning, and aftercare to ensure optimal results and client safety. The course also addresses legal and ethical considerations within the industry. By the end of the course, learners will be equipped with the necessary skills to perform laser hair removal with confidence, understanding the underlying theory and practical considerations that ensure safe and successful treatment outcomes. Laser Hair Removal Training Curriculum Module 01: Introduction to Laser Hair Removal Module 02: The Science of Laser Hair Removal Module 03: Skin Types and Laser Treatment Considerations Module 04: Hair Growth Cycles and Treatment Planning Module 05: Laser Device Technology and Settings Module 06: Client Consultation and Safety Protocols Module 07: Post-Treatment Care and Client Aftercare Module 08: Legal and Ethical Aspects in Laser Hair Removal (See full curriculum) Who is this course for? Individuals seeking to specialise in cosmetic treatments. Professionals aiming to enhance their skill set in beauty and aesthetics. Beginners with an interest in starting a career in laser treatments. Those looking to expand their practice in the wellness and beauty industry. Career Path Laser Hair Removal Technician Beauty Therapist specialising in advanced treatments Aesthetic Practitioner in salons or clinics Cosmetic Consultant Medical Spa Professional

Short Circuit Analysis for HV Three Phase Systems Course Overview This course on Short Circuit Analysis for HV Three Phase Systems provides an in-depth exploration of fault analysis in high voltage electrical systems. Focusing on the theoretical and practical application of various analysis methods, the course equips learners with the skills to assess and model electrical faults in three-phase systems. By covering core topics such as symmetrical and asymmetrical faults, per unit analysis, and transformer modelling, this course ensures that participants are prepared for real-world fault diagnosis and system modelling challenges. Learners will gain a thorough understanding of fault behaviour and how to perform accurate short circuit analysis, which is essential for enhancing system stability and safety. Course Description The course delves into the key aspects of short circuit and fault analysis for high voltage (HV) three-phase systems. Participants will explore various analysis techniques, including per-phase and per-unit analysis, along with the importance of base changes and transformer modelling. The course introduces symmetrical components and covers advanced topics such as asymmetrical three-phase fault analysis and system modelling. Learners will develop a clear understanding of how to assess the impact of short circuits on the electrical network and identify the appropriate mitigation strategies. The course is designed to provide learners with both the theoretical foundation and technical knowledge to perform detailed fault analysis and optimise system performance. Short Circuit Analysis for HV Three Phase Systems Curriculum Module 01: Introduction to Short Circuit Analysis for HV Three Phase Systems Module 02: Short Circuit & Fault Analysis Overview Module 03: Per Phase Analysis Module 04: Per Unit Analysis Module 05: Change of Base Module 06: Transformers & Per Unit Analysis Module 07: Symmetrical Components Module 08: Asymmetrical Three Phase Fault Analysis Module 09: System Modeling (See full curriculum) Who is this course for? Individuals seeking to understand short circuit analysis in electrical systems. Professionals aiming to enhance their knowledge in HV power system analysis. Beginners with an interest in electrical engineering and fault analysis. Engineers looking to advance their skills in power system design and fault management. Career Path Electrical Engineer Power System Analyst HV Systems Designer Electrical Maintenance Engineer Power Network Consultant Utility System Planner