3387 Courses delivered Live Online

Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency

How to Create a Productive Workspace Course Overview This course on creating a productive workspace focuses on optimising your work environment for maximum efficiency and success. It explores strategies for organising your space, improving workflow, and reducing distractions. Learners will gain a solid understanding of the principles that foster productivity, learn how to manage their physical and digital workspace, and discover techniques for maintaining a clutter-free and conducive work environment. This course is designed to support anyone looking to enhance their focus, organisation, and overall productivity, whether working from home or in a professional setting. Course Description In this course, learners will explore essential aspects of designing a productive workspace, including workspace layout, the impact of lighting and ergonomics, and time management techniques. The course covers the importance of decluttering, organising tools, and optimising digital tools to enhance workflow. Learners will also explore the role of personal habits, setting boundaries, and maintaining a positive mindset to ensure sustained productivity. By the end of the course, participants will be equipped with effective strategies to create a workspace that promotes focus, motivation, and success in both professional and personal settings. How to Create a Productive Workspace Curriculum Module 01: Productive Workspace (See full curriculum) Who is this course for? Individuals seeking to optimise their work environment for higher productivity Professionals aiming to improve their organisational and time management skills Beginners with an interest in workspace design and efficiency Anyone looking to enhance their ability to focus and work effectively Career Path Office Manager Workspace Organiser Productivity Consultant Personal Assistant Workplace Efficiency Specialist

Duration 1 Days 6 CPD hours This course is intended for This course is intended for: IT/Senior managers Solutions architects/Enterprise architects Operations professionals Overview This course teaches you how to: Build your cloud strategy. Develop the hiring plan for your cloud team. Choose and prioritize which applications to move to AWS. Build a migration plan for moving workloads to AWS. Manage your AWS expenditures and internal chargebacks. This course teaches you how to select the right strategy, people, migration plan, and financial management methodology needed when moving your workloads to the cloud. This course provides guidance on how to build a holistic cloud adoption plan and how to hire people who will execute that plan. You will learn best practices for choosing workloads to migrate from your on-premises environment to AWS. In addition, you will also learn best practices for managing your AWS expenses and dealing with internal chargebacks. Building Your Cloud StrategyHiring Your Cloud TeamMigration PlanningCloud Expenditure Management

Course Overview The Level 3 Diploma in Health and Social Care provides a comprehensive introduction to the fundamental principles, practices, and responsibilities involved in supporting individuals across health and social care settings. This course covers communication techniques, safeguarding, professional ethics, legal frameworks, and risk management, offering a thorough understanding essential for a successful career. Learners will gain the knowledge needed to promote equality, uphold rights, and support the wellbeing of vulnerable individuals. Designed to prepare learners for employment or further study, this diploma develops critical skills valued within the sector, including decision-making, professional conduct, and awareness of care standards. Upon completion, learners will be well-equipped to contribute meaningfully to a range of health and social care environments, ensuring they make a positive impact on service users' lives and outcomes. The course offers strong foundations for those aspiring to work confidently and ethically within one of the UK's most important industries. Course Description The Level 3 Diploma in Health and Social Care offers in-depth training across key areas crucial for effective practice within the sector. The curriculum includes an exploration of communication strategies, safeguarding procedures, professional standards, legal obligations, and ethical considerations. Learners will develop a clear understanding of their role as caregivers and healthcare professionals, learning how to promote diversity, equality, and the rights of those in their care. Through a structured learning journey, students will build essential skills such as critical thinking, risk assessment, and compliance with health and safety responsibilities. The course provides an engaging learning experience that fosters personal development, enhances industry-relevant knowledge, and prepares learners to meet the demands of various care settings. Whether aiming for immediate employment or progression to further qualifications, this diploma serves as a stepping stone to a rewarding career supporting others and improving health and social care services across the community. Course Modules Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build foundational knowledge in health and social care. Professionals aiming to enhance their understanding of industry regulations and ethical practice. Beginners with an interest in pursuing a career in health and social care. Career changers looking to enter the health and social care sector. Career Path Healthcare Support Worker Care Coordinator Social Care Worker Residential Care Officer Healthcare Assistant Community Support Worker Welfare Support Worker Mental Health Support Worker

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators and system integrators responsible for designing and implementing vRealize Automation Overview By the end of the course, you should be able to meet the following objectives: Describe the vRealize Automation architecture and use cases in cloud environments Manage vRealize Automation entities on VMware and third-party virtual and cloud infrastructures Configure and manage Cloud Accounts, Projects, Flavor Mappings, Image Mappings, Network Profiles, Storage Profiles, Volumes, Tags, and Services Create, modify, manage, and deploy Cloud Templates Connect to a Kubernetes Cluster and manage namespaces Customize services and virtual machines with cloudConfig Configure and manage the Service Broker Configure and manage ABX actions, custom properties, event broker subscriptions, and vRealize Orchestrator workflows Integrate with vRealize Orchestrator Install vRealize Automation with Lifecycle Configuration Manager Describe Cloud Automation Services (Cloud Assembly and Code Stream). Integrate Cloud Assembly with Terraform and SaltStack Use logs and CLI commands to monitor and troubleshoot vRealize Automation During this five-day course, you focus on installing, configuring, and managing VMware vRealize© Automation?. You learn about how vRealize Automation can be used to automate the delivery of virtual machines, applications, and personalized IT services across different data centers and hybrid cloud environments. The course covers how to manage both on-premise systems and cloud services. The course covers how vRealize Automation Service Broker can aggregate content in native formats from multiple clouds and platforms into a common catalog. This course also covers interfacing vRealize Automation with other systems using VMware vRealize© Orchestrator? and how to use vRealize Automation to manage Kubernetes systems and leverage other systems. The course also covers integrating with Terraform and using SaltStack as a configuration management tool. Course Introduction Introductions and course logistics Course objectives vRealize Automation Overview and Architecture Describe the purpose and functionality of vRealize Automation Describe the vRealize Automation architecture Describe the use of VMware Workspace ONE© AccessTM Describe the relationship between Kubernetes clusters, containers, and vRealize Automation services Describe CLI commands for vRealize Automation 8 cluster management Describe Cloud Assembly Describe Service Broker Describe Code Stream Installing vRealize Automation List the different vRealize Automation deployment types Describe the purpose of vRealize easy installer Describe the vRealize Automation installation process Authentication and Authorization Identity the steps involved in integrating Workspace One with Active Directory Describe features of Workspace One Describe the user roles available in vRealize Automation Identify the key tasks performed by each user role Define custom roles Configure branding and multitenancy Basic Initial Configuration Quickly create a basic configuration with a cloud account, cloud zone, project, flavor mapping, and image mapping. VMware Cloud Templates Configure and deploy a basic cloud template Create cloud templates that can run on any cloud Use cloudConfig to run commands, install software, and create users Use YAML for inputs, variables, and conditional deployments Tags and Storage Configuration Configure tags Describe different types of tags Manage tags Configure storage profiles Use tags and storage profiles Integrating NSX-T Data Center List the capabilities and use cases of NSX-T Data Center Describe the NSX-T Data Center architecture and components Integrate NSX-T Data Center with vRealize Automation List the supported network profiles in vRealize Automation Use NSX-T Data Center components to design a multitier application Cloud Template Identify the network and security options available in design canvas Create and manage on-demand networks and security groups Configure NSX-T day 2 actions Integrating with Public Clouds Configure and use VMware Cloud Foundation accounts Configure and use an AWS cloud account Configure and use an Azure cloud account Configure and use a Google Cloud Platform cloud account Using Service Broker for Catalog Management Release a VMware Cloud Template? Define content source and content sharing Define Service Broker policy enforcement Use custom forms for catalog items vRealize Automation Extensibility Describe Extensibility Use event topics Create a subscription Call a vRealize Orchestrator workflow Create ABX actions Using Code Stream Introduction to Code Stream The CI/CD process Integrate GitLab with Code Stream and Cloud Assembly Use Code Stream to install software Using Terraform Integrate Cloud Assembly with Terraform Use Terraform with a VMware Cloud Template Use Terraform with Code Stream Using Kubernetes Clusters Introduction to Kubernetes Connect to an existing Kubernetes Cluster Integrate VMware Tanzu? Grid Integrated Edition Create a Supervisor Namespace as a catalog item Using SaltStack for Configuration Management Introduction SaltStack with vRealize Automation Use SaltStack for software deployment Use SaltStack for configuration management Use SaltStack with event-driven orchestration vRealize Automation Troubleshooting and Integration Location of logs Using Activity Monitoring deployment history Basic troubleshooting CLI commands Collecting logs (VAMI console) Integration with VMware vRealize© Log Insight? Integration with vRealize Operations Migrating vRealize Automation 7.x to 8

Duration 3 Days 18 CPD hours This course is intended for This course is intended for experienced administrators with a background in either software development or system administration. Team leaders, lead developers, and other accidental Team Foundation Server administrators are also encouraged to take this course. This course will also help a student prepare for the relevant Microsoft certification exam. Overview At course completion, attendees will have had exposure to: - TFS editions and components - Supported topologies and environments - Must-have TFS administration tools - Hardware and software requirements - Required service accounts and permissions - Installing Team Foundation Server - Configuring Team Foundation Server - Managing relevant SQL Server components - Managing relevant SharePoint components - Installing and using Team Explorer - Team project collections and team projects - Using and customizing process templates - TFS licensing and Client Access Licenses - Connecting and using Microsoft Excel & Project - Installing and using Team Explorer Everywhere - Integrating TFS and SharePoint - Using the TFS web portal - Git and TFVC version control systems - Basic and advanced version control workflows - Configuring and using code search - Controlling access to version controlled items - Command-line and third party tools - Configuring automated builds - Deploying and using Visual Studio agents - Configuring agent pools and queues - Creating and queuing automated builds - Configuring Package Management - Configuring Release Management - Creating a release definition - Creating and deploying a release - Strategies for upgrading and migrating to TFS - Integrating TFS with other systems and data - High availability and scalability options - Capacity planning and disaster recovery - Backing up, restoring, and moving TFS data - Managing the data warehouse - Using PowerShell to manage TFS - Customizing Team Foundation Server - Extending Team Foundation Server Provides students with the knowledge and skills to deploy, configure, and manage Microsoft Team Foundation Server 2019 and related software components. Introduction to Team Foundation Server Introduction to Team Foundation Server Editions, components, and configurations Visual Studio Team Services comparison TFS' support of Application Lifecycle Management TFS administrator responsibilities and tasks ?Must-have? tools of a TFS administrator Planning and Deploying TFS Planning the deployment System requirements, software, and accounts Installing and configuring TFS Installing Team Explorer Troubleshooting Configuring TFS Administrator roles and tools Managing team project collections Managing team projects Managing process templates Securing TFS, SharePoint, and SQL Server Renaming and deleting a team project Client Applications TFS Client Access Licenses (CAL) Team Explorer and the web portal Microsoft Excel and Microsoft Project SharePoint project portal Team Explorer Everywhere Command-line and 3rd party tools Version Control Overview of Git and TFVC version control systems Integration with Visual Studio Using TFVC and Git version control Basic and advanced workflows Controlling access to version control Command-line tools and utilities TFS Proxy, MSSCCI Provider, and TFS Sidekicks Building and Releasing Overview of the Visual Studio build system Build agents, agent pools, agent queues Creating and queuing a build Monitoring, and managing a build Securing the build process Running tests as part of the build Overview of Package Management Overview of Release Management Defining, creating, and deploying a release Upgrading, Migrating, and Integrating Upgrading Team Foundation Server In-place vs. migration upgrade Performing post-upgrade tasks Migrating work items Migrating items under version controlled Integrating with Team Foundation Server Custom and 3rd party solutions Advanced Administration Monitoring the health of Team Foundation Server Web-based diagnostic tools Options for scalability and high availability Disaster recovery, backup, and restore Moving Team Foundation Server Managing the data warehouse Using PowerShell to manage TFS Customizing and Extending Customizing vs. extending Customizing a process template Customizing a work item type Creating default work items Creating and using a global list Using Witadmin.exe Using work item templates Creating a custom report Using the REST API to extend Team Foundation Server Additional course details: Nexus Humans Administering Team Foundation Server 2017 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Team Foundation Server 2017 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This is an Introductory level course for experienced Linux system administrators, DevOps engineers, infrastructure automation engineers, and systems design engineers. Ideally students should have familiarity with basic Python scripting. Attendees without programming skills can follow along with the scripting portion of the labs. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert practitioner attendees will explore how to: Describe Ansible concepts and install Red Hat Ansible Engine (optional - we can pre-install is as well if desired, depending on the audience) Deploy Ansible and Configure Ansible to manage hosts and run ad hoc Ansible commands. Implement playbooks Write a simple Ansible playbook and run it to automate tasks on multiple managed hosts. Manage variables and facts Write playbooks that use variables to simplify management of the playbook and facts to reference information about managed hosts. Implement task control; Manage task control, handlers, and task errors in Ansible playbooks. Deploy files to managed hosts Deploy, manage, and adjust files on hosts managed by Ansible. Manage large projects Write playbooks that are optimized for larger, more complex projects. Simplify playbooks with roles Use Ansible roles to develop playbooks more quickly and to reuse Ansible code. Troubleshoot Ansible Troubleshoot playbooks and managed hosts. Automate Linux administration tasks Automate common Linux system administration tasks with Ansible This lab-intensive course is geared toward those responsible for automation of configuration management; consistent and repeatable application deployment; provisioning and deployment of development, testing, and production servers; and integration with DevOps CI/CD workflows. Throughout the course you will explore core Ansible features such as automatic provisioning, configuration management, service deployment and operational processes. Ansible Overview Overview of Architecture Overview of Deployments Inventory Deploying Ansible Installing Configuration Files Running Ad Hoc Commands Dynamic Inventory Playbooks Writing YAML Files Modules Variables and Inclusions Variables Facts Inclusions Task Control Constructing Flow Control Handlers Tags Handling Errors Jinja2 Templates Jinja2 Templates Jinja2 Templates Roles Role Structure Creating Roles Deploying Roles with Ansible Galaxy Optimizing Ansible Configuring Connection Types Configuring Delegation Configuring Parallelism Ansible Vault Configuring Ansible Vault Executing with Ansible Vault Troubleshooting Ansible Troubleshooting Playbooks Troubleshooting Managed Hosts Ansible Tower Ansible Tower overview Installing Account management Hosts Jobs Optional: Ansible in a DevOps Environment Provisioning Vagrant Machines Deploying Vagrant in a DevOps Environment Deploying Docker in a DevOps Environment Additional course details: Nexus Humans Introduction to Ansible: Automation with Ansible (TTDV7580) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Ansible: Automation with Ansible (TTDV7580) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Introduction to Midwifery Certificate Course Overview The "Introduction to Midwifery Certificate" offers learners a comprehensive introduction to the essential aspects of midwifery practice. This course explores the critical roles midwives play in maternal health, including antenatal care, intrapartum support, postnatal care, and more. It examines both the clinical and social elements of midwifery, focusing on topics like infant feeding, mental health, and medical disorders in pregnancy. By completing this course, learners will gain a well-rounded understanding of midwifery practices and the necessary knowledge to progress further in the field. This course is ideal for individuals looking to build a strong foundation for a career in midwifery or those seeking to enhance their understanding of maternal health. Course Description The "Introduction to Midwifery Certificate" covers a broad range of topics critical for anyone considering midwifery as a profession. Key subjects include the definition and origins of midwifery, midwives’ roles in addressing health inequalities, and the complexities of antenatal, intrapartum, and postnatal care. Learners will explore the cultural, social, and spiritual contexts surrounding childbearing, along with important issues such as pre-term labour, medical disorders during pregnancy, and the management of stillbirth and neonatal death. The course also delves into communication techniques, ethical considerations, and family planning. Upon completion, learners will gain foundational knowledge of the midwifery profession and the critical skills necessary to support maternal health in various settings. This course is designed for both beginners and professionals aiming to expand their expertise in midwifery care. Introduction to Midwifery Certificate Curriculum Module 01: Definition and Origin of Midwifery Module 02: Midwifery as a Career Option Module 03: Midwifery Management and Education Module 04: Midwives’ Role in Health and Inequality Module 05: Social, Cultural and Spiritual Context of Childbearing Module 06: Antenatal Care and Screening Module 07: Midwifery Support in Labour: Intrapartum Care Module 08: Induction of Labour Module 09: Postnatal Care as a Midwife Module 10: Nurture and Nature: The Healthy Newborn Module 11: Stillbirth, Neonatal Death and Bereavement Module 12: Infant Feeding Module 13: Newborn Infection Module 14: Home Birth Module 15: Complementary and Alternative Medicines Applied to Maternity Care Module 16: Pharmacology and Medicines Management Module 17: Bleeding in Pregnancy Module 18: Medical Disorders of Pregnancy Module 19: Pre-term Labour Module 20: Twins and Higher-Order Births Module 21: Care During the Third Stage of Labour Module 22: Terminology and Abbreviations for Midwifery Module 23: Perinatal Mental Health Module 24: Supporting a Healthy Pregnancy Module 25: Contraception and Family Planning Module 26: Effective Communication for Midwifery Module 27: Ethics in Midwifery (See full curriculum) Who is this course for? Individuals seeking to start a career in midwifery. Professionals aiming to enhance their expertise in maternal health. Beginners with an interest in midwifery or maternal care. Those considering a career in health and social care. Career Path Midwife Maternity Nurse Birth Consultant Antenatal Educator Family Planning Advisor Health Visitor Perinatal Mental Health Worker Maternity Care Assistant

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: IT Solution Architects Network Security Architects Networking Admin and Operations Networking Field Engineers In this workshop you will learn why we are implementing Assurance, and what does looks like and key features. We will also discuss the Cisco DNA center appliance and workflow and tasks associated with an implementation. Module 1: Introduction to Cisco DNA Center Assurance Introduction to DNA Center System Architecture Key Features and Use Cases Introduction to Cisco ISE and DNAC-ISE integration Module 2: Design Network design options Sites Creating Enterprise and Sites Hierarchy Configuring General Network Settings Loading maps into the GUI IP Address Management Software Image Management ? Lab on Day 5 Network Device Profiles AAA SNMP Syslog IP address pools Creating Enterprise and Guest SSIDs ? Lab on Day 2 Creating the wireless RF Profile Cresting the Guest Portal for the Guest SSIDs Network profiles ? Lab on Day 2 Authentication templates Module 3: Discovery and Provision Device Discovery and Protocols Devices Onboarding Assigning Devices to a site Provisioning device with profiles Plug and Play Templates Templates for Day-0 Templates for Day-N operations Module 4: Monitoring Device, Client, and Application Health DNAC Telemetry Monitoring Network Device Health and Performance Monitoring Wired and Wireless Client Health and Performance Monitoring Application Health and Performance Module 5: Application Visibility and DNAC Integration with Umbrella Monitoring Application Visibility in DNA Center Umbrella Introduction DNA Center Umbrella Integration and Use Cases Module 6: Troubleshooting Issues, Observing Insights and Trends Detect Issues, Insights, and Trends in the Network DNA Center Integration with other tools for Monitoring and Management Module 7: Troubleshooting using Cisco DNA Center Assurance Tools DNAC Assurance Troubleshooting Tools Using Sensor Tests Using Intelligent Capture Spectrum Analysis Module 8: DNAC and Thousand Eyes Introduction to ThousandEyes ThousandEyes Use Cases DNA Center and ThousandEyes Integration Module 9: AI Analytics and Machine Learning in DNA Center Overview of AI Analytics and ML (Machine Learning) DNA Center AI and ML Use Cases Module 10: DNA Center Maintenance DNA Center Reports DNA Center Backup and Restore

Hone your accountancy skills with professional accountancy tuition from Hone Financial. Delivered online, courses can be tailor made to suit your pace and your requirements