3968 Courses delivered Live Online

Course Duration: 1 day (or 2 half-day sessions) Target Audience: Anyone who delivers presentations in a professional setting – including team members, managers, project leads, or executives – who want to improve confidence, clarity, and impact when speaking. Course Objectives By the end of this course, participants will be able to: Prepare and structure engaging presentations for different audiences. Deliver content with confidence, clarity, and professionalism. Use body language, voice, and visual aids effectively. Manage nerves and build a strong connection with the audience. Handle questions and unexpected situations with poise. Course Outline Module 1: Understanding Effective Presentations What makes a presentation effective? Common mistakes and how to avoid them Aligning your message with the audience’s needs Module 2: Planning and Structuring Your Message Setting clear objectives The “power of three” and other storytelling structures Openings and closings that stick Making content memorable and persuasive Module 3: Delivering with Confidence Managing nerves and performance anxiety Using your voice: tone, pace, and projection Body language and posture Eye contact and engagement strategies Module 4: Visual Aids and Presentation Tools Designing slides that support (not distract) Tips for using PowerPoint or Canva effectively Alternatives to slides (e.g. props, whiteboards, storytelling) Module 5: Engaging Your Audience Reading the room and adjusting your delivery Encouraging interaction and participation Handling difficult questions or interruptions Time management and staying on message Module 6: Practice and Feedback Participants deliver a short presentation (2–5 minutes) Peer and facilitator feedback Self-reflection and improvement planning Delivery Style Interactive, supportive environment Role-playing, practical exercises, and real-time coaching Optional video recordings for feedback Course Materials Provided Participant workbook and slide templates Presentation preparation checklist Self-assessment and feedback forms Tips for virtual presentations (Zoom, Teams) Optional Add-ons (for 2-day version) Extended practice time with filming and playback Advanced storytelling and persuasive techniques Coaching for high-stakes presentations (e.g. board meetings, conferences)

Course Duration: 1 day (or 2 half-day sessions) Target Audience: Anyone who delivers presentations in a professional setting – including team members, managers, project leads, or executives – who want to improve confidence, clarity, and impact when speaking. Course Objectives By the end of this course, participants will be able to: Prepare and structure engaging presentations for different audiences. Deliver content with confidence, clarity, and professionalism. Use body language, voice, and visual aids effectively. Manage nerves and build a strong connection with the audience. Handle questions and unexpected situations with poise. Course Outline Module 1: Understanding Effective Presentations What makes a presentation effective? Common mistakes and how to avoid them Aligning your message with the audience’s needs Module 2: Planning and Structuring Your Message Setting clear objectives The “power of three” and other storytelling structures Openings and closings that stick Making content memorable and persuasive Module 3: Delivering with Confidence Managing nerves and performance anxiety Using your voice: tone, pace, and projection Body language and posture Eye contact and engagement strategies Module 4: Visual Aids and Presentation Tools Designing slides that support (not distract) Tips for using PowerPoint or Canva effectively Alternatives to slides (e.g. props, whiteboards, storytelling) Module 5: Engaging Your Audience Reading the room and adjusting your delivery Encouraging interaction and participation Handling difficult questions or interruptions Time management and staying on message Module 6: Practice and Feedback Participants deliver a short presentation (2–5 minutes) Peer and facilitator feedback Self-reflection and improvement planning Delivery Style Interactive, supportive environment Role-playing, practical exercises, and real-time coaching Optional video recordings for feedback Course Materials Provided Participant workbook and slide templates Presentation preparation checklist Self-assessment and feedback forms Tips for virtual presentations (Zoom, Teams) Optional Add-ons (for 2-day version) Extended practice time with filming and playback Advanced storytelling and persuasive techniques Coaching for high-stakes presentations (e.g. board meetings, conferences)

https://www.facebook.com/virtualeducators.co.uk/ https://www.instagram.com/virtualeducators.co.uk https://www.linkedin.com/groups/8980893/ https://www.tiktok.com/@virtualeducatorsltd https://www.tiktok.com/@virtualeducatorsltd https://www.youtube.com/@virtualeducatorsltd6561

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

Duration 5 Days 30 CPD hours This course is intended for Business Process Architects, Developers, Consultants, Systems Administrators, and Technology Consultants Overview This course will prepare you to: Explain the use of SAP Process Integration and the path to SAP Process Orchestration (AEX, BPM and BRM) Explain SAP Process Integration architecture Configure JAVA scenarios Understand and configure the different options with which a back- end system can be connected to the SAP Process Integration (formerly known as SAP Exchange Infrastructure) using JAVA. In this course, students learn how to explain the use of SAP Process Integration and learn how to explain SAP Process Integration architecture. Module 1 SAP Process Integration Architecture Module 2 The System Landscape Directory (SLD) Module 3 Interface Objects in the Enterprise Service Repository Module 4 Object Mapping in the Enterprise Service Repository Module 5 Configuration of Integration Directory Communication Objects Module 6 Configuration of Integration Directory Objects for Java Processing Module 7 Operations of SAP Process Integration Module 8 Connectivity Options for SAP Process Integration Module 9 HTTP Connectivity Options Module 10 File Adapter Configuration Module 11 Intermediate Document Connectivity Options Module 12 Configuration of SAP Business Application Programming Interfaces Connectivity Module 13 Enterprise Services and B2B Connectivity Additional course details: Nexus Humans BIT500 SAP Java Process Integration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT500 SAP Java Process Integration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for System Security Administrator Security Architect Technology Consultant Overview This course will prepare you to Understand SAP Security fundamentals Get an overview of the main SAP concepts for security Be prepared to learn more in detail about each SAP concept for security This course will prepare you to Understand SAP Security fundamentals. Get an overview of the main SAP concepts for security. Be prepared to learn more in detail about each SAP concept for security. SAP Access Governance and Control Overview of Security Fundamentals Introduction to SAP Access Governance SAP NetWeaver Application Security Overview Describe SAP User Experience Explain Basic User Administration for AS ABAP Explain Basic Role Administration for AS ABAP Describe SAP Fiori Catalog and Group Administration Concept Describe AS JAVA Security Discuss Custom Development and Security SAP Access Governance and Compliance Describe SAP Access Governance Explain SAP GRC Access Control Describe SAP Identity Management Describe SAP Cloud Identity Access Governance Infrastructure Security Explaining Network Topology Enabling Secure Network Communication (SNC) Enabling Secure Sockets Layer (SSL) Implementing Single Sign-On (SSO) in SAP Systems Security Monitoring with SAP Solution Manager Monitoring Security with SAP Solution Manager SAP Data Privacy Governance and Cybersecurity Introduce EU General Data Privacy Regulation (GDPR) Discuss SAP Support for GDPR Compliance Additional course details: Nexus Humans SAP System Security Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAP System Security Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

Duration 5 Days 30 CPD hours This course is intended for Database and system administrators Overview Manage physical data replacement and storageCreate, backup and restore databasesCreate and manage multiple temporary databases In this course, students learn how to manage physical data replacement and storage, create, backup and restore databases, and create and manage multiple temporary databases. SAP Adaptive Server Enterprise (ASE) Explaining SAP ASE Describing the Database Architecture Using Query Editors Installation Installing Servers Identifying Installation Parameters Starting and Stopping SAP ASE Connecting Clients to the Server Database Server Configuration Explaining the Server Configuration File Modifying the Server Configuration File Explaining Memory Mechanisms Configuring Memory Configuring the Size of Caches Space Management Creating Devices Managing Devices Mirroring Devices Creating Databases Managing Databases Managing Disk Resources Managing Temporary Databases Security Managing Roles Creating Logins Managing Logins Managing Database Users Managing Creation Permissions Managing Object Permissions Creating Groups Creating Roles Maintenance Using SAP ASE Extraction Utilities Using the Bulk Copy Utility Explaining Automatic Recovery Ensuring Database Consistency Setting Up the High Speed Consistency Checker Backup Planning for Backups Executing Database Backups Restoring Database Backups Performing Transaction Log Backups Using Advanced Backup Techniques Monitoring Using SAP DB Control Center Monitoring SAP ASE Additional course details: Nexus Humans EDB358 SAP System and Database Administration - Adaptive Server Enterprise training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EDB358 SAP System and Database Administration - Adaptive Server Enterprise course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This is an introductory-level C++ programming course designed for developers with experience programming in C or other languages. Practical hands-on prior programming experience and knowledge is required. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in basic coding with C++, coupling the most current, effective techniques with the soundest industry practices. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn: Writing procedural programs using C++ Using private, public and protected keywords to control access to class members Defining a class in C++ Writing constructors and destructors Writing classes with const and static class members Overloading operators Implementing polymorphic methods in programs Writing programs using file I/O and string streams Using manipulators and stream flags to format output Using the keyword template to write generic functions and classes Writing programs that use generic classes and functions Writing programs that use algorithms and containers of the Standard Library Apply object-oriented design techniques to real-world programming problems Using algorithms and containers of the Standard Library to manipulate string data Understand how C++ protects the programmer from implementation changes in other modules of an application Using try() blocks to trap exceptions Using catch() blocks to handle exceptions Defining exceptions and using throw to trigger them Introduction to C++ Programming / C++ Essentials is a skills-focused, hands-on C++ training course geared for experienced programmers who need to learn C++ coupled with sounds coding skills and best practices for OO development. Students will leave this course armed with the required skills to put foundation-level C++ programming skills right to work in a practical environment. The central concepts of C++ syntax and style are taught in the context of using object-oriented methods to achieve reusability, adaptability and reliability. Emphasis is placed on the features of C++ that support abstract data types, inheritance, and polymorphism. Students will learn to apply the process of data abstraction and class design. Practical aspects of C++ programming including efficiency, performance, testing, and reliability considerations are stressed throughout. Comprehensive hands on exercises are integrated throughout to reinforce learning and develop real competency Moving from C to C++ (Optional) New Compiler Directives Stream Console I/O Explicit Operators Standard Libraries Data Control Capabilities Handling Data New Declaration Features Initialization and Assignment Enumerated Types The bool Type Constant Storage Pointers to Constant Storage Constant Pointers References Constant Reference Arguments Volatile Data Global Data Functions Function Prototypes and Type Checking Default Function Data Types Function Overloading Problems with Function Overloading Name Resolution Promotions and Conversions Call by Value Reference Declarations Call-by-Reference and Reference Types References in Function Return Constant Argument Types Conversion of Parameters Using Default Initializers Providing Default Arguments Inline Functions Operator Overloading Advantages and Pitfalls of Overloading Member Operator Syntax and Examples Class Assignment Operators Class Equality Operators Non-Member Operator Overloading Member and Non-Member Operator Functions Operator Precedence This Pointer Overloading the Assignment Operator Overloading Caveats Creating and Using Objects Creating Automatic Objects Creating Dynamic Objects Calling Object Methods Constructors Initializing Member consts Initializer List Syntax Allocating Resources in Constructor Destructors Block and Function Scope File and Global Scope Class Scope Scope Resolution Operator :: Using Objects as Arguments Objects as Function Return Values Constant Methods Containment Relationships Dynamic Memory Management Advantages of Dynamic Memory Allocation Static, Automatic, and Heap Memory Free Store Allocation with new and delete Handling Memory Allocation Errors Controlling Object Creation Object Copying and Copy Constructor Automatic Copy Constructor Conversion Constructor Streaming I/O Streams and the iostream Library Built-in Stream Objects Stream Manipulators Stream Methods Input/Output Operators Character Input String Streams Formatted I/O File Stream I/O Overloading Stream Operators Persistent Objects Introduction to Object Concepts The Object Programming Paradigm Object-Orientated Programming Definitions Information Hiding and Encapsulation Separating Interface and Implementation Classes and Instances of Objects Overloaded Objects and Polymorphism Declaring and Defining Classes Components of a Class Class Structure Class Declaration Syntax Member Data Built-in Operations Constructors and Initialization Initialization vs. Assignment Class Type Members Member Functions and Member Accessibility Inline Member Functions Friend Functions Static Members Modifying Access with a Friend Class Templates Purpose of Template Classes Constants in Templates Templates and Inheritance Container Classes Use of Libraries Strings in C++ Character Strings The String Class Operators on Strings Member Functions of the String Class Inheritance Inheritance and Reuse Composition vs. Inheritance Inheritance: Centralized Code Inheritance: Maintenance and Revision Public, Private and Protected Members Redefining Behavior in Derived Classes Designing Extensible Software Systems Syntax for Public Inheritance Use of Common Pointers Constructors and Initialization Inherited Copy Constructors Destructors and Inheritance Public, Protected, Private Inheritance Exceptions Types of Exceptions Trapping and Handling Exceptions Triggering Exceptions Handling Memory Allocation Errors C++ Program Structure Organizing C++ Source Files Integrating C and C++ Projects Using C in C++ Reliability Considerations in C++ Projects Function Prototypes Strong Type Checking Constant Types C++ Access Control Techniques Polymorphism in C++ Definition of Polymorphism Calling Overridden Methods Upcasting Accessing Overridden Methods Virtual Methods and Dynamic Binding Virtual Destructors Abstract Base Classes and Pure Virtual Methods Multiple Inheritance Derivation from Multiple Base Classes Base Class Ambiguities Virtual Inheritance Virtual Base Classes Virtual Base Class Information The Standard Template Library STL Containers Parameters Used in Container Classes The Vector Class STL Algorithms Use of Libraries

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans