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Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for network engineers, support personnel, reseller support, and others responsible for implementing ScreenOS products. Overview After successfully completing this course, you should be able to: Configure attack prevention features, including: ?SCREEN options; Deep Inspection (DI); and Antivirus (AV) scanning. Configure URL filtering. Configure antispam filters. This course meets the business needs of customers who are deploying the attack prevention features of ScreenOS software. The course focuses specifically on the attack-related features and assumes familiarity with ScreenOS software. Upon completing this course, you should be able to return to work and successfully configure and verify the desired attack prevention features. Chapter 1: Course Introduction Chapter 2: ScreenOS Basics Review Concepts Review Configuration Review Lab: ScreenOS Basics Review Chapter 3: SCREEN Options Multilayer Network Protection Types of Attacks SCREEN Options Configuration SCREEN Best Practices Lab: SCREEN Options Configuration Chapter 4: Deep Inspection Deep Inspection Overview Attack Database Configuration Policy Configuration Logging and Monitoring Lab: Deep Inspection Configuration Chapter 5: Antivirus Antivirus Operations Antivirus Configuration?Kaspersky Antivirus Configuration?ICAP Verifying Operations Lab: Antivirus Configuration Chapter 6: Web Filtering Web-Filtering Options Web-Filtering Configuration Verifying Operations Lab: Configuring Web Filtering Chapter 7: Antispam Antispam Concepts Antispam Configuration Verifying Operations Lab: Antispam Configuration Additional course details: Nexus Humans Attack Prevention with Juniper Networks Firewalls training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Attack Prevention with Juniper Networks Firewalls course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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AAT Distance Learning AAT Distance Learning simply allows you to study at a time and place to suit you, whether that be at home or at work. We understand that it can sometimes be difficult to get to a centre, for various reasons. That's why distance learning offers you the perfect way to fit your studies around your daily commitments, instead of the other way round, which is often the case. Our friendly course advisers will supply you with all of the learning materials such as course books, workbooks and software required to get you started. Moreover, you would get access to our State of the art VLC (Virtual Learning Campus), where you would be able to access ample study resources to support your studies. Moreover, with AAT home study, from time to time you can contact your personal tutor by email or by phone if you have any issue . For AAT distance learning courses courses we deliver the study books to your home address. In summary, AAT Distance Learning courses are self study method with tutorial support and you do not have to join any lecture sessions as you study according to your own pace. AAT Level 2 Distance learning course covers Coursebooks and workbooks delivered to your home address. Access to VLC or online student portal for additional aat study materials. Sage 50 Accounts software included in the study package. 4 computer based tests and 1 final Synoptic assessment. AAT Level 3 Distance learning course covers No of Coursebooks and workbooks delivered to your home address. Access to VLC(Virtual Learning Campus) or online student portal for additional aat study materials. 4 computer based tests and 1 final Synoptic assessment at an approved AAT Exam Centre. AAT Level 4 Distance learning course covers Coursebooks and workbooks for chosen subjects delivered to your home address. Access to VLC(Virtual Learning Campus) or online student portal for additional aat study materials. 5 computer based tests and 1 final Synoptic assessment at an approved AAT Assessment venue.

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Security administrators Security consultants Network administrators System engineers Technical support personnel Channel partners and resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Define the use and placement IDS/IPS components. Identify Snort features and requirements. Compile and install Snort. Define and use different modes of Snort. Install and utilize Snort supporting software. Securing Cisco Networks with Open Source Snort (SSFSNORT) v3.0 is a 4-day course that shows you how to deploy Snort© in small to enterprise-scale implementations. You will learn how to install, configure, and operate Snort in Intrusion Detection System (IDS) and Intrusion Prevention System (IPS) modes. You?ll practice installing and configuring Snort, utilize additional software tools and define rules to configure and improve the Snort environment, and more. The course qualifies for 32 Cisco Continuing Education credits (CE) towards recertification.This course will help you:Learning how to implement Snort, an open-source, rule-based, intrusion detection and prevention system. Gain leading-edge skills for high-demand responsibilities focused on security. Module 1: Detecting Intrusions with Snort 3.0 History of Snort IDS IPS IDS vs. IPS Examining Attack Vectors Application vs. Service Recognition Module 2: Sniffing the Network Protocol Analyzers Configuring Global Preferences Capture and Display Filters Capturing Packets Decrypting Secure Sockets Layer (SSL) Encrypted Packets Module 3: Architecting Nextgen Detection Snort 3.0 Design Modular Design Support Plug Holes with Plugins Process Packets Detect Interesting Traffic with Rules Output Data Module 4: Choosing a Snort Platform Provisioning and Placing Snort Installing Snort on Linux Module 5: Operating Snort 3.0 Start Snort Monitor the System for Intrusion Attempts Define Traffic to Monitor Log Intrusion Attempts Actions to Take When Snort Detects an Intrusion Attempt License Snort and Subscriptions Module 6: Examining Snort 3.0 Configuration Introducing Key Features Configure Sensors Lua Configuration Wizard Module 7: Managing Snort Pulled Pork Barnyard2 Elasticsearch, Logstash, and Kibana (ELK) Module 8: Analyzing Rule Syntax and Usage Anatomy of Snort Rules Understand Rule Headers Apply Rule Options Shared Object Rules Optimize Rules Analyze Statistics Module 9: Use Distributed Snort 3.0 Design a Distributed Snort System Sensor Placement Sensor Hardware Requirements Necessary Software Snort Configuration Monitor with Snort Module 10: Examining Lua Introduction to Lua Get Started with Lua

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers, System and technical support engineers, Day 1 and Day 2 support personnel, and Customers deploying and maintaining Cisco Unified CCX Overview Upon successful completion of this course, students will be able to create utilize advanced techniques in scripting and Cisco Unified CCX functionality The student will explore advanced techniques in scripting and Cisco Unified CCX functionality. During this five day class students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX. Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment. Gateways. Routers. Cisco Unified Communications Manager. Cisco Unified CCX. Script Editor. Cisco Finesse. Cisco Unified Intelligence Center. Cisco Unified CCX Agent. External Servers. Cisco Unified CCX System Cluster Components. Engine. Database Server. Call Flow Terms. The Call Flow. The Debug Process Reactive. Non-Reactive Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script. Resource Group Routing. Defining the Contact Service Queue. Create a Simple ACD routing script Common Scripting Concepts Prompt Management. Using the Default Script. Terminating a Call and Ending a Script. Abandon Rates. Exception Handling. Script Interruptions. Check Agent Availability before and after entering queue. Using Java Methods for Holiday and Time of Day routing Accessing an External Database Database architecture and supported databases. Setting up the Database Subsystem. Using Database script steps Skills Based Routing Appling skills to agents. Defining the Contact Service Queue. Specifying the CSQ in the Script Advanced ACD Routing Overflow Routing. When to Overflow. How to get the Data Needed for Making Decisions. Describe Methods of Overflowing Basic ACD Callback Options Setup the Email Subsystem. Script for Email Notification. Script for Leaving a Recorded Message. Script for Callback when Queue Times have Decreased Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse. Define a Call Variable Layout in Cisco Finesse. Define ECC Variables in the script editor. Set Enterprise Data in the script. Define Session Management. Setup Session Management. Use Session Management to Pass Variable Information Between Scripts Advanced ACD Callback Options Leave Queued Message with an Option for Callback. Scheduled Callback

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: System Installers System Integrators System Administrators Network Administrators Solution Designers Overview Upon completing this course, the learner will be able to meet these overall objectives: Describe the architecture and function of the Cisco IOS XR Broadband Network Gateway Configure and verify Authentication, Authorization, and Accounting (AAA) in a Broadband Network Gateway deployment Define policies to control subscriber traffic Establish and verify subscriber sessions Prioritize subscriber traffic using QoS Implement subscriber features Deploy redundancy for subscriber sessions The Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) course teaches you how to successfully deploy, configure, operate, maintain, and support a Cisco IOS© XR Broadband Network Gateway (BNG) solution. This course will show you how to implement and verify BNG on a Cisco IOS XR device to manage subscriber access. You will also learn how to implement and verify subscriber management functions, including authentication, authorization, and accounting of subscriber sessions, address assignment, security, policy management, and Quality of Service (QoS). Course Outline Module 1: Broadband Network Gateway Overview Module 2: Configuring and Verifying Authentication, Authorization, and Accounting Module 3: Activating Control Policy Module 4: Establishing Subscriber Sessions Module 5: Deploying Quality of Service Module 6: Configuring Subscriber Features Module 7: BNG Geo Redundancy and XML Support Additional course details: Nexus Humans Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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