242 Courses delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of Modelling Business Processes (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding and application of Modelling Business Processes principles and techniques. Key areas are: The role of business process modelling Modelling core business processes at an organizational level Modelling business processes at the process level Documenting and analyzing tasks The use of gap analysis in improving business processes The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The course provides in-depth knowledge and practice in Modelling Business Processes Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Process Modelling Exam Details Business Analysis Certification Scheme The Context for Business Process Modelling Purpose and benefits of business process modelling Three levels of business process hierarchy (Organization, process and task level) Process view versus the functional view of an organization Assessing the impact of a new process design (POPIT model) Implementation of a business change (Pilot, phased, direct changeover, parallel running) The Organizational Context for Business Processes Construction of an organizational level model of a business process External and internal elements of an organizational model Supporting the value proposition Modelling the Business Processes Construction of a business process model Standard notation Process, task and step OPOPOT External, internal and time-based events Internal performance measures and customer expectations of performance Documenting Tasks A task description UML activity diagram notation and structured english Improving Business Processes task automation, removal of gaps and disconnects, process reengineering business rules and assumptions Unsatisfactory performance Combinations of conditions Gap analysis

Duration 2 Days 12 CPD hours This course is intended for This certification is appropriate for anyone who is interested in working as a Scrum Master or for someone who is already a Scrum master in his organization. Scrum Master is an important role in any Scrum team and need not be a technology expert to be effective. Moreover, although Scrum is popular in the IT industry, it can be used effectively across different industries. The SBOK Guide, on which the SMC course is based on, can be used as an effective guide for implementation. Overview The participants will be prepared to take SMC™ certification exam and pass. Also they will be able to apply the concepts in their day to day job. This course guides & teaches Scrum practices to everyone involved in the project; clears impediments for the team; and, ensures that Scrum processes are being followed. Successful candidates will be awarded the Scrum Master Certified (SMC?) certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. Introduction Course Objectives Course Methodology Certification Schema Exam Format Overview of Agile Agile Manifesto Agile Principles What has Changed Agile Methods Overview of Scrum Definition and brief history of Scrum Why Scrum Scrum vs. Traditional Project Management Benefits of Scrum Overview of A Guide to the Scrum Body of Knowledge (SBOK? Guide) Framework of the SBOK? Guide Who uses the SBOK? Guide How to use the SBOK? Guide Scrum Flow Principles Empirical Process Control Self-organization Collaboration Value-based Prioritization Time-boxing Iterative Development Scrum Aspects Organization Business Justification Quality Change Risk Scrum Phases and Processes Initiate Plan and Estimate Implement Review and Retrospect Release Scaling Scrum Scaling Scrum for Large Projects Scaling Scrum for the Enterprise Transition to Scrum Mapping Traditional Roles To Scrum Maintaining Stakeholder Involvement Importance Of Executive Support

Duration 1 Days 6 CPD hours This course is intended for This course is designed for students who already have experience creating Modern SharePoint sites and populating them with content, who want to learn advanced features to extend SharePoint's capabilities, make information easier to find and manage, use SharePoint features to improve governance and compliance, and improve the security of information and services within the SharePoint environment. Overview In this course, you will perform advanced site-building and administration tasks. You will: Create a custom site template to reduce the time spent creating similarly configured SharePoint sites. Configure managed metadata, including custom term sets, content types, and metadata-based navigation. Control access through permissions. Improve overall security of sites, lists, libraries, folders, list items, and documents. Microsoft© SharePoint©, in conjunction with the Microsoft 365? productivity and office automation suite, provides tools to create and manage a corporate intranet, facilitate content sharing and collaboration, and enable users to create, access, store, and track documents and data in a central location.Users who already have experience as SharePoint site members and owners may be ready to move on to more advanced site-building tasks such as using custom site templates, custom themes, applying advanced permissions settings, improving security, and preparing sites to support governance and compliance.Advanced site builders may be ready to undertake more advanced site management tasks, working in conjunction with their SharePoint Administrator to create and use custom site templates, term sets and metadata, manage information governance and compliance, and get deeper into SharePoint security configuration.This course focuses on these advanced site-building and administration tasks. Lesson 1: Creating Custom Site Templates Topic A: Prepare a Site Script Topic B: Generate and Use a Custom Site Template Lesson 2: Managing Content Services Topic A: Plan and Configure Managed Metadata Topic B: Create and Manage Content Types Topic C: Use Managed Metadata for Navigation and Filtering Lesson 3: Controlling Access Through Permissions Topic A: Assign Permissions Topic B: Manage Permissions Inheritance Lesson 4: Improving Security Topic A: Manage Access at the Site Level Topic B: Manage Access at the Tenant Level

Duration 4 Days 24 CPD hours This course is intended for Account and project managers Contact Center Enterprise (CCE) administrators Deployment engineers Technical sales Overview After taking this course, you should be able to: Navigate CCE configuration and scripting tools Configure a dialed number, call type, and media routing domain Build a basic Cisco Intelligent Contact Management (ICM) script Configure agents and skill groups Configure basic Interactive Voice Response (IVR) functionality Implement attributes and precision queues Configure Ring-No-Answer (RONA) using CCE configuration tools Configure and populate an agent team and primary supervisor Improve agent efficiency through finesse enhancements Build and test a basic Voice XML (VXML) application Implement roles, departments, and business hours Run Cisco Unified Intelligence Center (CUIC) reports using the Reporting tool The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco© Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using administrative tools to perform routine adds, moves, and changes in an inbound contact center environment. Cisco Unified Contact Center Review Contact Center Basics Components and Architecture Deploying Basic Call Settings Associate Basic Call Settings Explore Media Routing Domains Building a Basic Cisco Unified Contact Center Enterprise Script Introduce Script Editor Use Script Editor Nodes Configuring Basic Agent Functionality Introduce Agent Functionality Configure Agent Desk Settings Configuring Basic Call Treatment and Queuing Explore Media Server and Files Introduce Microapps Implementing Precision Routing Introduce Precision Routing Basics Examine the Migration Path Configuring RONA Support Introduce RONA Functionality Identify RONA Timeout Considerations Configuring Agent Teams and Supervisors Configuring Teams and Supervisors Explore Agent Roles Administering the Cisco Finesse Desktop Administering Cisco Finesse Desktop Introduce Cisco Finesse Administration Implementing Voice XML Applications Introduce VXML Build a Basic Call Studio Project Configuring Roles, Departments, and Business Hours Examine Post-Call Survey Functionality Configure Post-Call Survey Running Unified CC Enterprise Reports with Unified Intelligence Center (IC) Configure Unified CC Enterprise Administrators Configure Departments

Duration 3 Days 18 CPD hours This course is intended for In order to be successful in this class, incoming attendees are required to have current, hands-on experience in developing basic web applications, and be versed in HTML5, CSS3 and JavaScript. This is an introductory level Angular development course but an intermediate level web development class, designed for experienced web developers that need to further extend their skills in web development Overview Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will learn to: What Angular is and why should you use it How Angular reduces the amount of code that you must write to add rich functionality to both existing and new web pages What TypeScript is, why it is useful, and how to use it with Angular How to facilitate development and deployment using Angular CLI How to work with the various aspects of the Angular architecture to implement clean, responsive web interfaces How Routers can support navigation within a Single Page Application What the best practices are for using Angular so that it works unobtrusively and performs well How to use Angular with HTTP to support JSON, REST, and other services Best practices for Angular so that it works unobtrusively and performs well Angular is one of the most popular JavaScript frameworks for creating web and native mobile applications. This introductory course thoroughly explores the latest Angular features and advances, demonstrating how to solve the traditional challenges of JavaScript web application development. You will build custom components, using application routes, form validation, and unit-testing and delve into component-driven development with Angular components. Angular Overview Overview of Angular Architecture Getting Started with Angular Getting Started with TypeScript Bootstrapping with Angular CLI Angular Project Structure Unit Testing with Angular Testing and Angular Working with Angular Components and Events Third Party Libraries Dynamic Views Pipes Angular Forms Forms and the Forms API Single Page Applications and Routes Single Page Applications Services and Dependency Injection Modules Using RESTful Services Overview of REST Angular and REST Angular Best Practices Angular Style Guide What is New in Angular 9 Additional Topics (Time Permitting) Lesson: ES6+ Sass and SCSS for Angular and Material

Duration 3 Days 18 CPD hours This course is intended for This course is designed for existing Python programmers who have at least one year of Python experience and who want to expand their programming proficiency in Python 3. Overview In this course, you will expand your Python proficiencies. You will: Select an object-oriented programming approach for Python applications. Create object-oriented Python applications. Create a desktop application. Create data-driven applications. Create and secure web service-connected applications. Program Python for data science. Implement unit testing and exception handling. Package an application for distribution. Python continues to be a popular programming language, perhaps owing to its easy learning curve, small code footprint, and versatility for business, web, and scientific uses. Python is useful for developing custom software tools, applications, web services, and cloud applications. In this course, you'll build upon your basic Python skills, learning more advanced topics such as object-oriented programming patterns, development of graphical user interfaces, data management, creating web service-connected apps, performing data science tasks, unit testing, and creating and installing packages and executable applications. Lesson 1: Selecting an Object-Oriented Programming Approach for Python Applications Topic A: Implement Object-Oriented Design Topic B: Leverage the Benefits of Object-Oriented Programming Lesson 2: Creating Object-Oriented Python Applications Topic A: Create a Class Topic B: Use Built-in Methods Topic C: Implement the Factory Design Pattern Lesson 3: Creating a Desktop Application Topic A: Design a Graphical User Interface (GUI) Topic B: Create Interactive Applications Lesson 4: Creating Data-Driven Applications Topic A: Connect to Data Topic B: Store, Update, and Delete Data in a Database Lesson 5: Creating and Securing a Web Service-Connected App Topic A: Select a Network Application Protocol Topic B: Create a RESTful Web Service Topic C: Create a Web Service Client Topic D: Secure Connected Applications Lesson 6: Programming Python for Data Science Topic A: Clean Data with Python Topic B: Visualize Data with Python Topic C: Perform Linear Regression with Machine Learning Lesson 7: Implementing Unit Testing and Exception Handling Topic A: Handle Exceptions Topic B: Write a Unit Test Topic C: Execute a Unit Test Lesson 8: Packaging an Application for Distribution Topic A: Create and Install a Package Topic B: Generate Alternative Distribution Files

Duration 3 Days 18 CPD hours This course is intended for This course is designed for existing Python programmers who have at least one year of Python experience and who want to expand their programming proficiency in Python 3. Overview In this course, you will expand your Python proficiencies. You will: Select an object-oriented programming approach for Python applications. Create object-oriented Python applications. Create a desktop application. Create data-driven applications. Create and secure web service-connected applications. Program Python for data science. Implement unit testing and exception handling. Package an application for distribution. Python© continues to be a popular programming language, perhaps owing to its easy learning curve, small code footprint, and versatility for business, web, and scientific uses. Python is useful for developing custom software tools, applications, web services, and cloud applications. In this course, you'll build upon your basic Python skills, learning more advanced topics such as object-oriented programming patterns, development of graphical user interfaces, data management, creating web service-connected apps, performing data science tasks, unit testing, and creating and installing packages and executable applications. Lesson 1: Selecting an Object-Oriented Programming Approach for Python Applications Topic A: Implement Object-Oriented Design Topic B: Leverage the Benefits of Object-Oriented Programming Lesson 2: Creating Object-Oriented Python Applications Topic A: Create a Class Topic B: Use Built-in Methods Topic C: Implement the Factory Design Pattern Lesson 3: Creating a Desktop Application Topic A: Design a Graphical User Interface (GUI) Topic B: Create Interactive Applications Lesson 4: Creating Data-Driven Applications Topic A: Connect to Data Topic B: Store, Update, and Delete Data in a Database Lesson 5: Creating and Securing a Web Service-Connected App Topic A: Select a Network Application Protocol Topic B: Create a RESTful Web Service Topic C: Create a Web Service Client Topic D: Secure Connected Applications Lesson 6: Programming Python for Data Science Topic A: Clean Data with Python Topic B: Visualize Data with Python Topic C: Perform Linear Regression with Machine Learning Lesson 7: Implementing Unit Testing and Exception Handling Topic A: Handle Exceptions Topic B: Write a Unit Test Topic C: Execute a Unit Test Lesson 8: Packaging an Application for Distribution Topic A: Create and Install a Package Topic B: Generate Alternative Distribution Files

Duration 4 Days 24 CPD hours This course is intended for If you want to advance from being a front-end developer to a full-stack developer and learn how Node.js can be used for hosting full-stack applications, this course is for you. Knowledge of JavaScript's basic syntax and experience with popular front-end libraries such as jQuery is required. You should also have used JavaScript with HTML and CSS, but not necessarily Node.js. Overview By the end of this course, you'll have the skills you need to tackle any real-world JavaScript development problem using a modern JavaScript approach, both for client and server sides.After completing this course, you will be able to: Apply the core concepts of functional programming Build a Node.js project that uses the Express.js library to host an API Create unit tests for a Node.js project to validate it Use the Cheerio library with Node.js to create a basic web scraper Develop a React interface to build processing flows Use callbacks as a basic way to bring control back This is your one-stop solution to mastering modern JavaScript. This course covers the latest features of JavaScript and advanced concepts, such as modularity, testing, and asynchronous programming. By the end of the course, you?ll know how to create a full-stack JavaScript application using NodeJS and how to use JavaScript in functional programming. JavaScript, HTML, and the DOM HTML and the DOM Developer Tools Node.js and npm What is Node.js? Node Version Manager (nvm) Node Package Manager (npm) Node.js APIs and Web Scraping Globals FileSystem APIs HTTP APIs What is Scraping? RESTful APIs with Node.js What is an API? What is REST? Useful Defaults and Easy Inputs Middleware The Contents of a JWT MongoDB Modular JavaScript ES6 Modules Object-Oriented Programming (OOP) npm Package? Code Quality Clear Naming Unit Tests Integration Tests End-to-End Testing Puppeteer Advanced JavaScript Language Features Supported in ES5, ES6, ES7, ES8, and ES9 OOP in JavaScript Sorting Maps and Sets Math, Date, and String Symbols, Iterators, Generators, and Proxies Asynchronous Programming Callback Hell Async and Await Event-Driven Programming and Built-In Modules Eventing Node.js Built-In Modules Handling Large Files in Node.js Functional Programming with JavaScript Functions ? First-Class Citizens Pure Functions Higher-Order Functions Function Composition Immutability and Side Effects Introduction to GraphQL Language Schemas and Queries

Duration 1 Days 6 CPD hours This course is intended for This course is intended for business professionals in a variety of roles who want to learn about Agile methodologies as a prelude to Agile adoption or migration, and for those who work on projects that require more flexibility and adaptability than traditional project management approaches. Overview In this course, participants will identify the Agile project management principles and use the Scrum methodology of Agile to manage projects. You will: Identify basic concepts, core values, principles, and methodologies of Agile. Address the myths, challenges, and benefits of Agile. Define the Scrum methodology of Agile. Execute sprint ceremonies using Scrum tools and techniques. Agile project management is growing in popularity as a method for delivering value quickly. This course presents the tenets of Agile methodologies using the Scrum framework as a primary example to demonstrate the Agile approaches, their benefits, and challenges. Getting Started with Agile Overview of Agile Core Values of Agile Principles of Agile Common Methodologies of Agile Addressing the Myths, Challenges, and Benefits of Agile Overcome the Myths and Misunderstandings of Agile Overcome the Challenges of Agile The Benefits of Agile Introducing the Scrum Methodology Identify Roles and Responsibilities in Scrum Define the Sprint Ceremonies Executing Sprint Ceremonies Estimate a Scrum Project Conduct a Sprint Planning Meeting Conduct a Sprint Conduct a Sprint Review Meeting Conduct a Sprint Retrospective Meeting Additional course details: Nexus Humans Introduction to Agile and Scrum Methodologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Agile and Scrum Methodologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for people who want to learn the Python programming language in preparation for using Python to develop software for a wide range of applications, such as data science, machine learning, artificial intelligence, and web development. Overview In this course, you will develop simple command-line programs in Python. You will: Set up Python and develop a simple application. Declare and perform operations on simple data types, including strings, numbers, and dates. Declare and perform operations on data structures, including lists, ranges, tuples, dictionaries, and sets. Write conditional statements and loops. Define and use functions, classes, and modules. Manage files and directories through code. Deal with exceptions. Though Python has been in use for nearly thirty years, it has become one of the most popular languages for software development, particularly within the fields of data science, machine learning, artificial intelligence, and web development?all areas in which Python is widely used. Whether you're relatively new to programming, or have experience in other programming languages, this course will provide you with a comprehensive first exposure to the Python programming language that can provide you with a quick start in Python, or as the foundation for further learning. You will learn elements of the Python 3 language and development strategies by creating a complete program that performs a wide range of operations on a variety of data types, structures, and objects, implements program logic through conditional statements and loops, structures code for reusability through functions, classes, and modules, reads and writes files, and handles error conditions. Lesson 1: Setting Up Python and Developing a Simple Application Topic A: Set Up the Development Environment Topic B: Write Python Statements Topic C: Create a Python Application Topic D: Prevent Errors Lesson 2: Processing Simple Data Types Topic A: Process Strings and Integers Topic B: Process Decimals, Floats, and Mixed Number Types Lesson 3: Processing Data Structures Topic A: Process Ordered Data Structures Topic B: Process Unordered Data Structures Lesson 4: Writing Conditional Statements and Loops in Python Topic A: Write a Conditional Statement Topic B: Write a Loop Lesson 5: Structuring Code for Reuse Topic A: Define and Call a Function Topic B: Define and Instantiate a Class Topic C: Import and Use a Module Lesson 6: Writing Code to Process Files and Directories Topic A: Write to a Text File Topic B: Read from a Text File Topic C: Get the Contents of a Directory Topic D: Manage Files and Directories Lesson 7: Dealing with Exceptions Topic A: Handle Exceptions Topic B: Raise Exceptions