508 Courses delivered Live Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING Applying Reason Open Mindedness Analysis Logic Case Study 3 - NON-LINEAR THINKING Step Out of Your Comfort Zone Don't Jump to Conclusions Expect and Initiate Change Being Ready to Adapt Case Study 4 - LOGICAL THINKING Ask the Right Questions Organize the Data Evaluate the Information Draw Conclusions Case Study 5 - CRITICAL THINKERS (I) Active Listening Be Curious Be Disciplined Be Humble Case Study 6 - CRITICAL THINKERS (II) Seeing the Big Picture Objectivity Using Your Emotions Being Self-Aware Case Study 7 - EVALUATE INFORMATION Making Assumptions Watch out for Bias Ask Clarifying Questions SWOT Analysis Case Study 8 - BENEFITS OF CRITICAL THINKING Being More Persuasive Better Communication Better Problem Solving Increased Emotional Intelligence Case Study 9 - CHANGING YOUR PERSPECTIVE Limitations of Your Point of View Considering Others Viewpoint Influences on Bias When New Information Arrives Case Study 10 - PROBLEM SOLVING Identify Inconsistencies Trust Your Instincts Asking Why? Evaluate the Solution(s) Case Study 11 - PUTTING IT ALL TOGETHER Retaining Your New Skills Reflect and Learn From Mistakes Always Ask Questions Practicing Critical Thinking Case Study 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Advice for singles and if you are in a relationship Your own dedicated coach 2 x 50 min chats per month Coaching on relationships Support and advisory tools on strategies Emotional intelligence knowledge and information Someone to talk to all year round Dating advice for singles X 2 phone sessions https://relationshipsmdd.com/product/m-d-d-consistent-relationship-support-package/

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Talk through issues Address personal problems Identify pain points Clarify the mindset and needs Relationship or psychotherapy Emotional tests Support and guidance Dating advice for singles or contemporary therapy Personalised worksheet and guidance sheet provided at end of session https://relationshipsmdd.com/product/one-face-to-face-session/

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for ANZ will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. She is now EA and EO to the CPO. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. We understand the challenge. Professional development for assistants is often undervalued, and securing budget or approval for external training can be difficult. That’s why we’ve created a ready-to-use business case template to help you justify attendance at this event and highlight the value it brings to both you and your organisation. If you need support or costings confirmed for single or group attendance, please reach out to our support team at: support@elite-forums.com You can download and edit the template below: This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Please note: All facilatators, panelists, and speakers are all PAID with applicable contracts in place. We value our speakers and want the best to ensure our attendees get the best development. Media outlets/organisations will not be permitted to attend this event.

– in yourself and others Research shows that exercising self-compassion creates more resilience against stress, greater ability to focus, increases happiness and optimism, improves relationships and more. This live online course explains why and gives you a range of effective techniques you can use straight away…  Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm BST) Absolutely brilliant live workshop from beginning to end!CARMEL AUSTIN Many people struggle with showing themselves compassion – they may be highly critical of themselves, or wracked with feelings of shame, self-doubt or self-worth – but with the right approach it is possible to help them develop this key component of recovery and wellbeing. This new online self-compassion course provides you with all you need to know to bring self-compassion into your practice, your personal life and the lives of others – with plenty of time to try out the techniques for yourself. Join our expert tutor Julie Johnson live online on Tuesday 4th June 2024 for this helpful CPD training delivered via Zoom. When you book, we’ll email your booking confirmation – your link for joining the Zoom workshop will be sent the day before the event – numbers are limited so book soon to ensure your place. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties, so you’ll also get a recording afterwards for a limited time to maximise your learning. Why take this course Being compassionate towards ourselves when things go wrong, or we are struggling to cope, is not self-pity – it is an essential skill that can be learnt and developed, giving people the strength to move forward. When things don’t go our way or we feel we can’t cope – or something bad has happened to us – we may feel ashamed or blame ourselves for not being good enough, capable enough, strong enough and so on. This negative self-criticism can be highly damaging and hold us back. It is far more empowering to turn towards ourselves with compassion (which is what self-compassion literally means). Helping people to find the best ways to draw out their self-compassion is a skill that needs to be learned. Different from empathy (the ability to appreciate what another person is experiencing) and from self-pity (which is self-focused, exaggerates personal suffering and is disempowering and draining), self-compassion enhances resilience, allowing us to recognise our personal failings while appreciating that we are all human and make mistakes – thus helping us to move on past them. Learning how to use self-compassion from a human givens perspective makes it an extra-valuable tool for supporting our clients in getting their innate needs met and making best use of their innate resources. It may also help you in your own life. This indepth 1-day live online self-compassion experiential training day shows you how. A wonderful online learning experience, jam-packed full of useful teaching and loads of references to resources for further self study and development...KARSTEN ALVA-JORGENSEN, EXECUTIVE COACH What will you learn What self-compassion is and isn’t Research findings that demonstrate the positive effects on the body and mind of exercising self-compassion Why some people find self-compassion difficult The roots of self-compassion A new empowering perspective on making mistakes How practising self-compassion helps our ability to problem solve An important adjunctive tool for working with harsh self-criticism, trauma, emotional pain; bereavement, loss, change, and chronic-conditions Why self-compassion increases resilience Simple techniques for self-soothing and self-care How to apply these new understandings in therapy The especial value of using these techniques with parents and children How to bring these technique seamlessly into everyday life Ways that self-compassion helps with meeting emotional needs The impact of self-compassionate practice on organisations How self-compassion can help children become happier and kinder Why compassion for oneself enhances sense of status Ways that exercising self-compassion lowers emotional arousal and unhelpful thinking How self-compassion differs from both compassion and empathy The dangers of too much self-compassion How self-compassion helps focus the imagination positively Creative applications of self-compassion How self-compassion maps onto every human need and innate emotional resource, making it an essential tool in every HG practitioner’s toolbox Practical examples and case histories to learn from Who is this course suitable for? Anyone interested for personal or professional reasons Including anyone working as a practitioner helping those in mental distress or with chronic physical conditions Anyone interested in skills to help promote their own wellbeing and that of others Anyone working or living with children, or young and older people Anyone working with parents Anyone working within a caring context, such as carers, teachers, NHS workers, foster carers, social workers etc Therapists, counsellors and mental health professionals Course Programme The ‘Developing Self-Compassion’ live online training day starts at 9.15am and runs until 4.00pm. (BST). 9.15am Join the Zoom meeting 9.00am Introduction to self-compassion 11.00am Comfort break and discussion 11.30am Unpacking self-compassion 1.00pm Lunch break 1.45pm Self-compassion skills 2.45pm Comfort break and discussion 3.00pm Pulling it all together 4.00pm End days This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Seven Week online Qigong Course to Nourish your Heart Starts Tuesday 14th May Dates: Tuesdays 6-7.15pm: May 14th, 21st, 28th, and June 4th, 11th, 18th, and 25th (all classes recorded so you can catch up in your own time) Price: £70 (concessions available) In Chinese Medicine Summer is the season of the FIRE element and is governed by the organ of the Heart. It is the most YANG, active, expansive, uplifting and dynamic part of the cycle, associated with the emotion of Joy.  It is a Joy that is balanced and grounded with stillness allowing our SHEN or mental energy to rest. Not the anxious, over-excited or even manic joy that can unsettle us, leaving us searching for the next high, instead it is a balanced and nourishing heart-centred joy that radiates through our whole being. Helping us to connect with our true self, our own innate inner beauty and that of the world around us. Connect to your true self through this transformative heart-centred energy practice.  Designed to nourish your heart, this course combines ancient Qigong practices with modern techniques to cultivate emotional well-being, resilience, and inner harmony. Leaving you feeling calm, relaxed and connected to your true self. What is included:  Seven live 75min zoom classes Access to replays of all classes so you can catch up in your own time. Learn heart-centered Qigong movements, exercises and meditations Guided heart meditations Experience the Healing sounds of the heart Learn how to clear the meridian pathways associated with the heart. Learn self-massage techniques for key acupuncture points to calm anxiety, regulate blood pressure and relax the heart. What will you get out of the course: Cultivate self-love, compassion, and emotional balance Enhance heart health and vitality Reduced inner physical tension, less pain and discomfort Reduce stress, anxiety and worry Connect with a supportive community of like-hearted individuals

Supervision is an essential component of professional development in the field of clinical hypnotherapy. It provides a structured space where therapists can reflect on their clinical practice, receive constructive feedback, and explore new strategies to enhance their therapeutic skills. Our supervision sessions are tailored to meet the unique needs of clinical hypnotherapists, ensuring that you receive relevant guidance and support.

Project Leadership Skills (Virtual) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Peer Support as an anti-bullying strategy for schools is now routinely recommended by the DCSF and Ofsted. Many schools in the UK have individual schemes which show good practice within their own setting. However, it is rare to find co-ordination of multiple schemes within a Local Authority , or part of a Local Authority, or even within families or clusters of schools. Course Category Behaviour and Relationships Inclusion Peer Support Meeting emotional needs Description Peer Support as an anti-bullying strategy for schools is now routinely recommended by the DCSF and Ofsted. Many schools in the UK have individual schemes which show good practice within their own setting. However, it is rare to find co-ordination of multiple schemes within a Local Authority , or part of a Local Authority, or even within families or clusters of schools. Coordination of schemes provides opportunities for networking, sharing ideas, and mutual support amongst both adults and young peer supporters creates excellent practice. This approach also leads to: Stability and consistency of training A wealth of back up materials for adults and young people Consistent telephone and email support Opportunities for professional development for teachers, Teaching assistants and Learning Mentors Opportunity for national accreditation from MBF Testimonials The Mentoring and Befriending Foundation described this scheme as “a benchmark for Local Authorities Learning Objectives To discover how a centrally led Peer Support scheme enhances and promotes anti-bullying work across a number of schools. To take away from the day the means and the inspiration to set up a local scheme. To deepen insight into impact of strategic approach to peer support To learn about a real way of reducing bullying across a Local Authority Who Is It For ? Suitable for Anti-Bullying Leads Behaviour Support staff CAHMS TAHMS Learning Support and Guidance Staff Childrens Services Support Services Educational Psychologists Course Content The training day will be led by Inclusive Solutions, and a representative from a Local Authority who has successfully managed such a scheme for 10 years. This will be an interactive day with lots of opportunity for questions and exploration. What the day includes: How this work fits with an Inclusive Local Authority Key aspects and issues in running multiple Peer Support schemes from the centre Graphics workshop The 3 legged stool of Peer Support: Selection, Training and Supervision A chance to view and purchase some of the nationally accredited materials successfully used and developed over many years. f you liked this course you may well like: PEER COUNSELLING AS AN ANTI-BULLYING STRATEGY