2604 Courses delivered Live Online

Duration 4 Days 24 CPD hours This course is intended for The course content is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel. Overview After successfully completing this course, you should be able to: Reduce the time it takes to identify and isolate the root cause of an issue impacting your network. Gain familiarity with Junos products as they pertain to troubleshooting. Become familiar with online resources valuable to Junos troubleshooting. Gain familiarity with Junos tools used in troubleshooting. Identify and isolate hardware issues. Troubleshoot problems with the control plane. Troubleshoot problems with interfaces and other data plane components. Describe the staging and acceptance methodology. Troubleshoot routing protocols. Describe how to monitor your network with SNMP, RMON, Junos Traffic Vision (formerly known as JFlow), and port mirroring. Become familiar with JTAC procedures. This instructor-led four-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment. Chapter 1: Course Introduction Course Introduction Chapter 2: Troubleshooting as a Process Before You Begin The Troubleshooting Process Challenging Network Issues The Troubleshooting Process Lab Chapter 3: Junos Product Families The Junos OS Control Plane and Data Plane Field-Replaceable Units Junos Product Families Lab: Identifying Hardware Components Chapter 4: Troubleshooting Toolkit Troubleshooting Tools Best Practices Lab: Using Monitoring Tools and Establishing a Baseline Chapter 5: Hardware and Environmental Conditions Hardware Troubleshooting Overview Memory and Storage Boot Monitoring Hardware-Related System Logs Chassis and Environmental Monitoring Lab: Monitoring Hardware and Environmental Conditions Chapter 6: Control Plane Control Plane Review System and User Processes Monitoring Routing Tables and Protocols Monitoring Bridging Monitoring the Address Resolution Protocol Lab: Control Plane Monitoring and Troubleshooting Chapter 7: Control Plane Protection Protection Overview DDOS Protection Loopback Filter Lab: Control Plane Monitoring and Troubleshooting Chapter 8: Data Plane ? Interfaces Interface Properties General Interface Troubleshooting Ethernet Interface Troubleshooting Lab: Monitoring and Troubleshooting Ethernet Interfaces Chapter 9: Data Plane ? Other Components Definition of a Data Plane Problem Data Plane Components Data Plane Forwarding Load-Balancing Behavior Firewall Filters and Policers Data Plane Troubleshooting Case Study Lab: Isolate and Troubleshoot PFE Issues Chapter 10: Staging and Acceptance Testing Initial Inspection and Power-on General System Checks Interface Testing Chapter 11: Troubleshooting Routing Protocols Troubleshooting OSPF Troubleshooting BGP Troubleshooting Routing Loops and Route Oscillation Lab: Troubleshooting Routing Protocols Chapter 12: High Availability High Availability Overview Graceful Routing Engine Switchover Graceful Restart Nonstop Active Routing and Bridging Unified In-Service Software Upgrade Chapter 13: Network Monitoring SNMP RMON Telemetry Flow Monitoring Lab: Monitoring the Network Chapter 14: vMX Troubleshooting vMX Overview Troubleshooting Lab: Monitoring vMX Chapter 15: JTAC Procedures Opening a Support Case Customer Support Tools The Content of a PR Transferring Files to JTAC Chapter 16: Automated Support and Prevention Overview Service Now Service Insight Lab: Automated Support and Prevention Additional course details: Nexus Humans JTNOC - Junos Troubleshooting in the NOC training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JTNOC - Junos Troubleshooting in the NOC course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Course Overview The Positive Psychology Masterclass is designed to empower individuals with the mindset and techniques needed to cultivate a more positive, resilient, and thriving life. This engaging course introduces learners to key concepts such as building optimism, developing resilience, enhancing emotional intelligence, and fostering genuine authenticity. Through a carefully structured learning journey, participants will explore how to transform negativity, anxiety, and adversity into opportunities for growth and flourishing. Whether for personal enrichment or professional development, this course offers valuable insights that can be applied across various life domains. Upon completion, learners will be better equipped to lead more fulfilling lives, establish healthier interpersonal boundaries, and inspire positivity within their personal and professional environments. By mastering essential positivity traits and techniques, students will gain the confidence to shift from merely surviving to actively thriving, setting a strong foundation for lifelong well-being and achievement. Course Description The Positive Psychology Masterclass offers an in-depth exploration of the principles and strategies that drive positive emotional and mental well-being. Covering a wide range of transformative topics — from cultivating resilience and mastering grit to setting positive boundaries and fostering authenticity — this course encourages learners to build a robust mental framework for success. Participants will discover how to turn challenges such as negativity, frustration, and adversity into growth opportunities by applying evidence-based psychological techniques. Each section provides clear, accessible guidance, enabling learners to strengthen their positive traits and embrace a thriving mindset. Alongside conceptual understanding, students will also explore real-world applications, such as enhancing leadership effectiveness and building supportive relationships. By the end of the course, learners will have acquired a comprehensive toolkit of strategies to improve both personal satisfaction and professional achievement, making this masterclass a valuable resource for anyone seeking to lead a more positive and purpose-driven life. Course Modules Module 01: Turn Negativity Into Positivity Module 02: Turn Anxiety & Frustrations Into Positivity Module 03: Turn Surviving Into Thriving Module 04: Create A Positive Mental Aptitude Module 05: Master The Top Six Positivity Traits Module 06: Turn Adversity Into Resilience Module 07: Master Your Grit Scale Module 08: Turn Physical Dexterity Into Positive Psychology Module 09: Set Positive Boundaries Module 10: Become More Genuine And Authentic Module 11: Live Out Giving First Module 12: Detach Yourself From The End Result (See full curriculum) Who is this course for? Individuals seeking to build resilience and cultivate a positive mindset. Professionals aiming to enhance leadership and emotional intelligence skills. Beginners with an interest in psychology, self-development, or mental well-being. Life coaches, HR specialists, educators, and counsellors looking to expand their expertise. Anyone aspiring to lead a more fulfilling and authentic life. Career Path Life Coach Positive Psychology Practitioner Mental Health Support Worker Human Resources Specialist Career Development Advisor Wellness Programme Coordinator Motivational Speaker Personal Development Consultant

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Course Overview The Spanish Language Course for Beginners offers a comprehensive introduction to the fundamentals of Spanish, designed to build confidence in speaking, listening, reading, and writing. Throughout the course, learners will explore essential vocabulary, grammar structures, conversational phrases, and cultural insights, enabling them to engage in everyday communication. Whether for travel, work, or personal enrichment, this course provides valuable linguistic skills that can open doors to new opportunities and global connections. By the end of the programme, learners will be able to hold basic conversations, understand common expressions, and construct simple sentences with ease. The course is structured to encourage gradual progression, ensuring that each topic builds upon the last to create a strong language foundation. With its learner-friendly approach, this course is ideal for anyone wishing to begin their Spanish learning journey and gain skills that are applicable in real-world settings and further language studies. Course Description This Spanish Language Course for Beginners delves into key topics such as basic greetings, introductions, numbers, common verbs, sentence construction, and everyday conversational scenarios. Learners will engage with structured lessons that combine vocabulary acquisition with grammar explanations, pronunciation tips, and listening exercises. The course also integrates cultural elements, offering valuable context about Spanish-speaking countries and customs, enhancing both language and intercultural competence. Through a thoughtfully designed curriculum, participants will develop fundamental skills in reading short texts, writing simple paragraphs, and participating in elementary conversations. The learning experience is designed to be engaging and accessible, with clear progression from simple to more complex structures. Learners will gain the essential knowledge required to communicate at a beginner level, setting a strong foundation for further study or interaction in Spanish-speaking environments. Whether for travel, academic aspirations, or broadening global understanding, this course offers a highly rewarding learning opportunity. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 Module 05: Lesson 5 Module 06: Lesson 6 Module 07: Lesson 7 Module 08: Lesson 8 Module 09: Lesson 9 (See full curriculum) Who is this course for? Individuals seeking to develop conversational Spanish skills for travel, work, or social purposes. Professionals aiming to enhance their language abilities for career advancement or global collaboration. Beginners with an interest in learning a new language and exploring Spanish culture. Students preparing for further education in Spanish language studies. Enthusiasts wishing to build a multilingual skill set to enrich personal or professional life. Career Path Customer service roles within multinational companies. Hospitality and tourism industries. Language support roles in education and administrative sectors. Community liaison and outreach positions in diverse communities. Entry-level translation and interpretation services. International business and cultural exchange programmes.

Course Overview The Restaurant Management Level 3 course offers a comprehensive exploration of the skills and strategies required to successfully manage a restaurant. Covering key areas such as menu planning, staff recruitment, financial management, and customer relations, this course prepares learners to navigate the dynamic restaurant industry with confidence. Whether aspiring to open a new venue or improve existing operations, learners will gain valuable insights into creating efficient layouts, maintaining safety standards, managing inventory, and implementing effective marketing strategies. The course blends theoretical knowledge with real-world industry standards, equipping participants to handle the complexities of restaurant management. By completing this course, learners will be able to develop structured plans for running a successful restaurant, cultivate a strong team culture, and deliver exceptional customer experiences. This qualification provides a valuable stepping stone towards achieving career goals in the vibrant hospitality sector. Course Description The Restaurant Management Level 3 course delves into the essential elements that underpin a thriving restaurant business. Topics covered include restaurant selection and set-up, legal and health regulations, drinks and food management, technology integration, financial planning, staff training, and customer engagement. Learners will explore how to create compelling menus, implement inventory systems, and foster teamwork within a restaurant environment. Emphasis is placed on strategic decision-making, operational efficiency, and building a reputable brand image. The course is structured to support learners in developing managerial skills, with a strong focus on leadership, communication, and customer satisfaction. Designed for those seeking a detailed understanding of the restaurant business, this programme empowers learners with the knowledge needed to excel in both operational and supervisory roles. Upon completion, learners will possess the expertise to contribute significantly to any restaurant’s success or embark on entrepreneurial ventures in the food and hospitality industry. Course Modules Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Restaurant Layout Management and Legal Requirements Module 04: Menu Planning Module 05: Drinks Management Module 06: Purchasing, Receiving, Inventory, and Storage Module 07: Financing Your Business Module 08: Finding, Recruiting, and Training Employees Module 09: Running a Safe and Clean Restaurant Module 10: Handling Service Using Technology Module 11: Teamwork and Daily Routine of a Restaurant Module 12: Customer Relations and Marketing Policy (See full curriculum) Who is this course for? Individuals seeking to pursue a career in restaurant management. Professionals aiming to enhance their leadership skills within the hospitality industry. Beginners with an interest in understanding restaurant operations. Entrepreneurs planning to open or manage a restaurant business. Hospitality staff looking to transition into management roles. Career Path Restaurant Manager Assistant Restaurant Manager Hospitality Supervisor Food and Beverage Manager Front of House Manager Catering Manager Restaurant Owner or Entrepreneur Operations Manager in Hospitality Businesses

Course Overview This Life Coaching course offers an empowering and transformative learning experience designed to help learners develop the essential skills and insights needed to guide others towards personal growth and achievement. Covering the core principles of life coaching, emotional intelligence, communication techniques, and client management, this course equips learners with the tools to inspire change and foster resilience. By developing self-awareness and understanding behavioural patterns, learners will be able to create structured coaching plans tailored to individual client needs. Whether aiming to pursue a career in coaching or seeking to enhance leadership and mentoring capabilities, learners will finish the course with a clear understanding of ethical practices and business growth fundamentals. Upon completion, participants will be prepared to confidently support clients in achieving personal and professional goals while advancing their own personal development. Course Description The Life Coaching course delves into the essential aspects of professional coaching, beginning with its purpose, principles, and the critical role of self-awareness. Learners will explore the development of core beliefs, fear management, and the foundations of emotional intelligence to better understand client motivations and behaviours. Communication skills, including body language techniques, are covered in depth to enhance client engagement and rapport-building abilities. The course also introduces effective goal-setting frameworks, methods for structuring client sessions, and key attributes of successful life coaches. Additionally, learners will receive an introduction to basic business development strategies, helping them to establish and grow their own coaching practices. Ethical considerations form a crucial part of the training, ensuring learners are equipped to protect both themselves and their clients. With a balance of theoretical foundations and real-world application, learners will gain valuable skills to thrive in the coaching profession. Course Modules Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients (See full curriculum) Who is this course for? Individuals seeking to guide others towards personal and professional success. Professionals aiming to enhance leadership, mentoring, and coaching capabilities. Beginners with an interest in life coaching, personal development, or behavioural sciences. Entrepreneurs looking to establish a career in coaching or consultancy. Managers and HR professionals wishing to develop stronger coaching techniques within their teams. Career Path Life Coach Career Coach Executive Coach Leadership Development Specialist HR and Talent Development Professional Business Consultant Wellbeing Coach Mentoring Programme Coordinator

Duration 5 Days 30 CPD hours This course is intended for This is an advanced course for AIX system administrators, and system support individuals with at least six months of experience in AIX. Overview Perform system problem determination and reporting procedures including analyzing error logs, creating dumps of the system, and providing needed data to the AIX Support personnel Examine and manipulate Object Data Manager databases Identify and resolve conflicts between the Logical Volume Manager (LVM) disk structures and the Object Data Manager (ODM) Complete a very basic configuration of Network Installation Manager to provide network boot support for either system installation or booting to maintenance mode Identify various types of boot and disk failures and perform the matching recovery procedures Implement advanced methods such as alternate disk install, multibos, and JFS2 snapshots to use a smaller maintenance window In this course, learn advanced AIX system administrator skills focusing on availability and problem determination and learn detailed knowledge of the ODM database where AIX maintains configuration information. Day 1 Advanced AIX administration overview The Object Data Manager Error monitoring Day 2 Network Installation Manager basics System initialization: Accessing a boot image Day 3 System initialization: rc.boot and inittab LVM metadata and related problems Disk management procedures Day 4 Disk management procedures (continued) Install and cloning techniques Advanced backup techniques Day 5 Advanced backup techniques (continued) Diagnostics The AIX system dump facility

How to Create a Productive Workspace Course Overview This course on creating a productive workspace focuses on optimising your work environment for maximum efficiency and success. It explores strategies for organising your space, improving workflow, and reducing distractions. Learners will gain a solid understanding of the principles that foster productivity, learn how to manage their physical and digital workspace, and discover techniques for maintaining a clutter-free and conducive work environment. This course is designed to support anyone looking to enhance their focus, organisation, and overall productivity, whether working from home or in a professional setting. Course Description In this course, learners will explore essential aspects of designing a productive workspace, including workspace layout, the impact of lighting and ergonomics, and time management techniques. The course covers the importance of decluttering, organising tools, and optimising digital tools to enhance workflow. Learners will also explore the role of personal habits, setting boundaries, and maintaining a positive mindset to ensure sustained productivity. By the end of the course, participants will be equipped with effective strategies to create a workspace that promotes focus, motivation, and success in both professional and personal settings. How to Create a Productive Workspace Curriculum Module 01: Productive Workspace (See full curriculum) Who is this course for? Individuals seeking to optimise their work environment for higher productivity Professionals aiming to improve their organisational and time management skills Beginners with an interest in workspace design and efficiency Anyone looking to enhance their ability to focus and work effectively Career Path Office Manager Workspace Organiser Productivity Consultant Personal Assistant Workplace Efficiency Specialist

PowerPoint Presentation Course Overview This PowerPoint Presentation course is designed to equip learners with the skills to create impactful and visually engaging presentations. The course covers essential elements such as structuring content, integrating multimedia, and applying design principles to enhance presentation effectiveness. Learners will understand how to communicate ideas clearly through slide design and develop a polished, professional presentation style. By the end of the course, participants will be capable of creating presentations that are not only visually appealing but also coherent and persuasive. Course Description In this comprehensive course, learners will explore core principles of PowerPoint presentation design. Topics include crafting clear narratives, choosing effective visual elements, adding multimedia to support key messages, and mastering slide layouts for clarity. Learners will also gain knowledge in using PowerPoint’s advanced features like animations and transitions. The course ensures that learners are able to produce well-structured and aesthetically pleasing presentations suitable for various audiences. Throughout, learners will refine their presentation skills to deliver messages that are both impactful and professional, preparing them for any professional setting. PowerPoint Presentation Curriculum Module 01: Introduction and Welcome Module 02: Map Out Your Message Module 03: Add Variety to Your Visuals (See full curriculum) Who is this course for? Individuals seeking to enhance their presentation skills. Professionals aiming to improve their communication abilities. Beginners with an interest in presentation design. Anyone looking to create effective and engaging PowerPoint presentations. Career Path Corporate Presentations Specialist Marketing or Sales Professional Project Manager Event Coordinator Business Consultant

Course Overview The Hospitality Management Level 5 course offers a comprehensive insight into the dynamic and fast-paced world of hospitality. Designed to build a strong foundation in management practices, service excellence, and operational efficiency, the course equips learners with the knowledge and leadership skills required for success in the industry. Covering critical areas such as front office operations, food and beverage management, customer satisfaction, and marketing in travel and tourism, it ensures a well-rounded understanding of hospitality business functions. The curriculum also embraces modern developments such as e-hospitality and the use of technology in operations. Upon completion, learners will have developed key competencies in managing service quality, human resources, and financial aspects of hospitality enterprises. This qualification is ideal for those seeking career progression or wishing to enter this vibrant sector, offering valuable insights into creating memorable guest experiences and efficient business practices within hotels, resorts, and related hospitality organisations. Course Description The Hospitality Management Level 5 course delves deeper into the essential principles, operational challenges, and strategic approaches within the hospitality sector. Learners will explore the structure and evolution of the hotel industry, the importance of efficient recruitment and training processes, and the management of core areas including front office, housekeeping, food and beverage, and security operations. In addition, the programme highlights the significance of customer satisfaction, quality service delivery, marketing strategies, and financial management within hospitality environments. Contemporary topics such as e-hospitality and technology adoption are also integrated to reflect current industry trends. Throughout the course, participants will gain valuable knowledge, analytical capabilities, and management techniques that are crucial for sustaining high service standards and fostering business growth. The course structure is designed to cater to a wide range of learners, providing the flexibility to support both career advancement and entry into this dynamic field. Course Modules Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality management. Professionals aiming to enhance their expertise in hospitality leadership and operations. Beginners with an interest in the hospitality and tourism industries. Entrepreneurs planning to launch or manage hospitality ventures. Employees wishing to transition into supervisory or management roles within hospitality. Career Path Hotel Manager Front Office Manager Food and Beverage Manager Guest Relations Manager Hospitality Operations Manager Housekeeping Manager Resort Manager Travel and Tourism Consultant Event Coordinator within Hospitality Industry Hospitality and Tourism Marketing Executive