3076 Courses delivered Live Online

Elevate your skills in designing, delivering and evaluating engaging and interactive training that will leave a lasting impact on your team or organisation Course overview Duration: 2 days (13 hours) This Train the Trainer workshop will enable you to gain valuable insights and practice helping you to feel more comfortable and confident delivering training sessions. We will look at some training best practice tools and techniques to ensure you can deliver the learning outcomes required. The workshop covers the training cycle but focuses heavily on interactive and practical training techniques to bring learning to life for participants. There will be opportunities to practice delivery of real work-based training and receive feedback on delivery style. Objectives  By the end of the course you will be able to: Explain Kolb’s model of how adults learn Describe the 4 key learning styles and how to engage people with different learning styles Apply the training cycle to plan, design, deliver and evaluate your training Write SMART training objectives Use and select a variety of methods to make your training interactive, engaging and effective Describe ways to deal with difficult participants or situations that may arise Apply your training skills to deliver structured training sessions with more competence and confidence Content The Training Cycle Assessing needs Planning and preparing Implementing training Reviewing Assessing Assessing Needs Understanding the task Assessing the learner’s current ability Identifying the gap Planning and Preparing Having clear outcomes in mind What people learn: o Knowledge o Skill o Understanding How people learn: preferences and learning styles and methods suitable for each Planning a programme Planning a session – a systematic approach Assessing risk Writing and using SOPs in training Key Skills for Effective Training Explanation and Demonstration Questioning and Listening Observation and Feedback Facilitation and Debriefing skills Coaching Using questioning, listening and feedback to help learners solve problems and develop confidence Evaluation and Assessment How to measure reactions and participant satisfaction Use of tests and assessments to measure learning Organisational measures of learning transfer Leverage You will have the opportunity to deliver two training sessions on this programme and gain valuable feedback to support you in your ongoing training delivery. Participants are required to prepare a 15 minute training session. This can be something you have delivered before or something you’ve created for the course. Please prepare and include any visual aids you would usually use when speaking and bring them with you, f possible, please also bring your smart phone (with camera, and memory capacity for a short video clip to be added), and headphones.

This workshop will provide all the techniques and support to write confidently with a broad calligraphy pen.

You're in the comfort of your own home, at your own PC and we will work through a programme tailored to your requirements.

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback

https://italianlessonsuk.com/courses/

Bespoke tuition for small groups.

Duration 3 Days 18 CPD hours This course is intended for This course is geared for experienced Scala developers who are new to the world of machine learning and are eager to expand their skillset. Professionals such as data engineers, data scientists, and software engineers who want to harness the power of machine learning in their Scala-based projects will greatly benefit from attending. Additionally, team leads and technical managers who oversee Scala development projects and want to integrate machine learning capabilities into their workflows can gain valuable insights from this course Overview Working in a hands-on learning environment led by our expert instructor you'll: Grasp the fundamentals of machine learning and its various categories, empowering you to make informed decisions about which techniques to apply in different situations. Master the use of Scala-specific tools and libraries, such as Breeze, Saddle, and DeepLearning.scala, allowing you to efficiently process, analyze, and visualize data for machine learning projects. Develop a strong understanding of supervised and unsupervised learning algorithms, enabling you to confidently choose the right approach for your data and effectively build predictive models Gain hands-on experience with neural networks and deep learning, equipping you with the know-how to create advanced applications in areas like natural language processing and image recognition. Explore the world of generative AI and learn how to utilize GPT-Scala for creative text generation tasks, broadening your skill set and making you a more versatile developer. Conquer the realm of scalable machine learning with Scala, learning the secrets to tackling large-scale data processing and analysis challenges with ease. Sharpen your skills in model evaluation, validation, and optimization, ensuring that your machine learning models perform reliably and effectively in any situation. Machine Learning Essentials for Scala Developers is a three-day course designed to provide a solid introduction to the world of machine learning using the Scala language. Throughout the hands-on course, you?ll explore a range of machine learning algorithms and techniques, from supervised and unsupervised learning to neural networks and deep learning, all specifically crafted for Scala developers. Our expert trainer will guide you through real-world, focused hands-on labs designed to help you apply the knowledge you gain in real-world scenarios, giving you the confidence to tackle machine learning challenges in your own projects. You'll dive into innovative tools and libraries such as Breeze, Saddle, DeepLearning.scala, GPT-Scala (and Generative AI with Scala), and TensorFlow-Scala. These cutting-edge resources will enable you to build and deploy machine learning models for a wide range of projects, including data analysis, natural language processing, image recognition and more. Upon completing this course, you'll have the skills required to tackle complex projects and confidently develop intelligent applications. You?ll be able to drive business outcomes, optimize processes, and contribute to innovative projects that leverage the power of data-driven insights and predictions. Introduction to Machine Learning and Scala Learning Outcome: Understand the fundamentals of machine learning and Scala's role in this domain. What is Machine Learning? Machine Learning with Scala: Advantages and Use Cases Supervised Learning in Scala Learn the basics of supervised learning and how to apply it using Scala. Supervised Learning: Regression and Classification Linear Regression in Scala Logistic Regression in Scala Unsupervised Learning in Scala Understand unsupervised learning and how to apply it using Scala. Unsupervised Learning:Clustering and Dimensionality Reduction K-means Clustering in Scala Principal Component Analysis in Scala Neural Networks and Deep Learning in Scala Learning Outcome: Learn the basics of neural networks and deep learning with a focus on implementing them in Scala. Introduction to Neural Networks Feedforward Neural Networks in Scala Deep Learning and Convolutional Neural Networks Introduction to Generative AI and GPT in Scala Gain a basic understanding of generative AI and GPT, and how to utilize GPT-Scala for natural language tasks. Generative AI: Overview and Use Cases Introduction to GPT (Generative Pre-trained Transformer) GPT-Scala: A Library for GPT in Scala Reinforcement Learning in Scala Understand the basics of reinforcement learning and its implementation in Scala. Introduction to Reinforcement Learning Q-learning and Value Iteration Reinforcement Learning with Scala Time Series Analysis using Scala Learn time series analysis techniques and how to apply them in Scala. Introduction to Time Series Analysis Autoregressive Integrated Moving Average (ARIMA) Models Time Series Analysis in Scala Natural Language Processing (NLP) with Scala Gain an understanding of natural language processing techniques and their application in Scala. Introduction to NLP: Techniques and Applications Text Processing and Feature Extraction NLP Libraries and Tools for Scala Image Processing and Computer Vision with Scala Learn image processing techniques and computer vision concepts with a focus on implementing them in Scala. Introduction to Image Processing and Computer Vision Feature Extraction and Image Classification Image Processing Libraries for Scala Model Evaluation and Validation Understand the importance of model evaluation and validation, and how to apply these concepts using Scala. Model Evaluation Metrics Cross-Validation Techniques Model Selection and Tuning in Scala Scalable Machine Learning with Scala Learn how to handle large-scale machine learning problems using Scala. Challenges of Large-Scale Machine Learning Data Partitioning and Parallelization Distributed Machine Learning with Scala Machine Learning Deployment and Production Understand the process of deploying machine learning models into production using Scala. Deployment Challenges and Best Practices Model Serialization and Deserialization Monitoring and Updating Models in Production Ensemble Learning Techniques in Scala Discover ensemble learning techniques and their implementation in Scala. Introduction to Ensemble Learning Bagging and Boosting Techniques Implementing Ensemble Models in Scala Feature Engineering for Machine Learning in Scala Learn advanced feature engineering techniques to improve machine learning model performance in Scala. Importance of Feature Engineering in Machine Learning Feature Scaling and Normalization Techniques Handling Missing Data and Categorical Features Advanced Optimization Techniques for Machine Learning Understand advanced optimization techniques for machine learning models and their application in Scala. Gradient Descent and Variants Regularization Techniques (L1 and L2) Hyperparameter Tuning Strategies

Beginners Italian; Intermediate Italian; advanced Italian; A1 Italian; A2 Italian, B1 Italian, B2 Italian. Citizenship.

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary

Jumpstart your cleaning career with our online course! 🌟 From fundamentals to advanced business strategies, learn about cleaning techniques, equipment, and managing a successful cleaning business. Perfect for enhancing skills or launching your own venture. Enroll now to transform cleanliness into your success! ✨ #CleaningSkills #BusinessGrowth #OnlineCourse