254 Courses delivered Live Online

A workshop for parents of the subject of guilt and how to free yourself from it's shackles to rediscover the joy of parenting, without the need for perfection.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone who wants to develop a toolbox of personal stress management skills. Overview Upon successful completion of this course, students will be able to identify the best approach to handle a stressful situation; understand what lifestyle elements, routines and relaxation techniques can help reduce stress. In this course, students will apply a three-option method to address any stressful situation. Module One: Getting Started Workshop Objectives Pre-Assignment Pre-Test Action Plan Form Evaluation Form Module Two: Understanding Stress What is Stress? What is Eustress? Understanding the Triple ?A? Approach Practical Illustration Module Two Review Questions Module Three: Creating a Stress-Reducing Lifestyle Eating Properly Exercising Regularly Sleeping Well Practical Illustration Module Three Review Questions Module Four: Altering the Situation The First A Identifying Appropriate Situations Creating Effective Actions Practical Illustration Module Four Review Questions Module Five: Avoiding the Situation The Second A Identifying Appropriate Situations Creating Effective Actions Practical Illustration Module Five Review Questions Module Six: Accepting the Situation The Third A Identifying Appropriate Situations Creating Effective Actions Practical Illustration Module Six Review Questions Module Seven: Using Routines to Reduce Stress Planning Meals Organizing Chores Using a To-Do List Practical Illustration Module Seven: Review Questions Module Eight: Environmental Relaxation Techniques Finding a Sanctuary Using Music Seeing the Humor Practical Illustration Module Eight: Review Questions Module Nine: Physical Relaxation Techniques Soothing Stretches Deep Breathing Tensing and Relaxing1 Meditation1 Practical Illustration Module Nine: Review Questions Module Ten: Coping with Major Events Establishing a Support System Creating a Plan Knowing When to Seek Help Practical Illustration Module Ten: Review Questions Module Eleven: Our Challenge to You Creating a Stress Log Week One: Recording Events1 Week Two: Identifying Stressors and Creating a Plan1 Week Three: Creating New Habits Reviewing and Evaluating Practical Illustration Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Lessons Learned

EMDR Strategies for Medically Unexplained Symptoms: Migraine and Fibromyalgia – Clinical Application & Research-Based Strategies Over the past decade, we have worked with clients experiencing migraine and fibromyalgia with Emre Konuk. During this time, we developed specialized EMDR strategies tailored to the unique needs of these conditions. Our clinical experience and ongoing research have demonstrated that these protocols are effective in reducing symptoms and improving quality of life. Our work on the EMDR treatment of fibromyalgia was recognized with a $25,000 grant from the EMDR Research Foundation, further validating the impact of these interventions. In this workshop, participants will learn the EMDR strategies developed specifically for migraine and fibromyalgia. Real client session videos will be shown to illustrate the protocols in action, bringing theory into practice. This practical, research-informed workshop is designed for EMDR-trained clinicians seeking to strengthen their confidence in working with somatic conditions closely linked to trauma. A randomized controlled trial of Eye Movement Desensitization and Reprocessing (EMDR) Therapy in the treatment of fibromyalgia https://pubmed.ncbi.nlm.nih.gov/38835548/ 🎥 A Workshop recording will be available for 3 months after the event 📜 Clinician forms and scales will be provided. Certificate and 6 CPD points will be awarded. Attendance is required. The Cost is £135 (£120 early bird to 1st October 2025) including VAT. Dr. Zeynep Zat is an EMDR Trainer and Consultant approved by EMDR Europe and the UK. Internationally recognized for her expertise, she has worked extensively across the UK and Türkiye. She serves as a board member for the EMDR Türkiye Association and is a member of the Accreditation Committee of the EMDR UK Association. In 2025, she was invited as a Keynote Speaker at the British Psychological Society Counselling Division Annual Conference to present her work on EMDR and body-based approaches. https://www.frontiersin.org/journals/psychiatry/articles/10.3389/fpsyt.2024.1286118/full Dr. Zeynep Zat is the founder and director of Institute for Change, established in March 2018 in London. Under this platform, she provides EMDR training, advanced workshops on RTEP, GTEP, EMDR Strategies for Migraine and Fibromyalgia; clinical supervision, and trauma-focused consultancy to mental health professionals across the UK and internationally. Her work spans clinical practice, research, and humanitarian aid projects. For over a decade, she has provided trauma-focused therapy to adults and served as the Projects Coordinator for EMDR at the Institute for Behavioural Studies in Istanbul, where she led several humanitarian and research initiatives. Dr. Zat is particularly known for her voluntary work with Syrian refugees on the Türkiye–Syria border, where she led EMDR R-TEP and G-TEP interventions—efforts that were later published as part of a Randomised Controlled Trial (RCT).

Essential CPD to deepen your understanding and develop your skills as a therapist CPD Certificate: 3 hours Length: 9.45am – 1.00pm (GMT) LIMITED PLACES – Feb date now full Join Ros Townsend live online on Tuesday 8th October 2024 for this important CPD course, designed specifically for mental health professionals interested in the human givens approach. BONUS – you will get a recording for 2 weeks afterwards to maximise your learning. There are many occasions when a client presents with an excessive emotional response and it is not immediately apparent why this is happening. Perhaps they know that they are ‘over-reacting’ in some way – getting very angry, very fearful – or are experiencing a driven urge to take a particular action – such as eating or having sex. This live online course will help you gain confidence in working safely and ethically with affect bridges to discover if an unhelpful pattern, in the form of a molar memory or sub-threshold trauma is at the root of their experience, allowing you to then determine collaboratively with your client the best ways of addressing that. During the course, there will be plenty of opportunity to ask questions of the tutor, and to engage in exercises and discussions with your peers and colleagues. Why take this course Whether you are a new HG therapist wanting to develop a clear understanding of how to utilise an affect bridge to determine if a molar memory or sub-threshold trauma is present, and to better understand the protocols for working with these, or whether you are an experienced HG practitioner looking to refresh your knowledge and delve deeper into understanding this valuable skillset, this course will help you gain the skills and understanding you need to do so safely and effectively. In an early article regarding molar memories, Joe Griffin termed them ‘an ancient mechanism that is ruining lives’; and the impact of such driven urges on the lives of our clients cannot be underestimated. Molar memories can, on first encountering the theory, seem complicated and unfathomable, but this course will set them – and sub-threshold traumas and the use of the affect bridge to access both – within a clear framework of understanding, linking back to the way in which our brain perceives things (referencing the APET model) and to RIGAAR (how we structure a good therapy session). During the course, numerous case studies will be shared and used as the basis for exercises, and there will be ample opportunity to link the learning to your own experiences in the therapy room. You will gain a clear understanding of: how to follow the treatment protocols for working with molar memories and sub-threshold traumas – adapting these, of course, to each client’s unique model of reality; how to safely and ethically utilise an affect bridge; and how to avoid the danger of creating any false memories. Ros is a brilliant teacher and presenter. She made the whole course interesting, engaging and informative as well as very supportive. She was also very patient with all our questions!GEMMA ROGERS, COUNSELLOR/COACH What the training covers: How APET and RIGAAR relate to one another Why an understanding of APET is essential when working with affect bridge What an affect bridge is How to use affect bridge safely and ethically within your therapy sessions How to avoid the risk of creating false memories Why we must proceed with caution when undertaking affect bridges when working online The difference (in this context) between ‘positive’ and ‘negative’ The tell-tale patterns of a sub-threshold trauma and a molar memory being present A framework to understand the presentations of both sub-threshold traumas and molar memories How to identify a sub-threshold trauma An understanding of the treatment protocol for sub-threshold traumas How to identify a molar memory An understanding of the treatment protocol for molar memories Why molar memories sometimes present differently in complex trauma How to use the understanding of APET and help clients to utilise affect bridge as a positive tool within their lives Who is this course suitable for? This course is designed for both trainee and fully-qualified HG therapists It is also suitable for any mental health professionals interested in the human givens approach It is recommended to all HG practitioners by the Human Givens Institute (HGI) Timings 9.45 am – Join Zoom 10.00 am – Course session starts 1.00 pm – Course ends In any online training it’s important to build in regular breaks and ensure that every 20 minutes there is a shift in focus of attention to pull the eyes away from the screen. There will be two 10–15 minute comfort breaks during the training and regular opportunities for discussion and exercises in break-out rooms. Meet your tutor Rosalind Townsend Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS. Read more

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers, System and technical support engineers, Day 1 and Day 2 support personnel, and Customers deploying and maintaining Cisco Unified CCX Overview Upon successful completion of this course, students will be able to create utilize advanced techniques in scripting and Cisco Unified CCX functionality The student will explore advanced techniques in scripting and Cisco Unified CCX functionality. During this five day class students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX. Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment. Gateways. Routers. Cisco Unified Communications Manager. Cisco Unified CCX. Script Editor. Cisco Finesse. Cisco Unified Intelligence Center. Cisco Unified CCX Agent. External Servers. Cisco Unified CCX System Cluster Components. Engine. Database Server. Call Flow Terms. The Call Flow. The Debug Process Reactive. Non-Reactive Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script. Resource Group Routing. Defining the Contact Service Queue. Create a Simple ACD routing script Common Scripting Concepts Prompt Management. Using the Default Script. Terminating a Call and Ending a Script. Abandon Rates. Exception Handling. Script Interruptions. Check Agent Availability before and after entering queue. Using Java Methods for Holiday and Time of Day routing Accessing an External Database Database architecture and supported databases. Setting up the Database Subsystem. Using Database script steps Skills Based Routing Appling skills to agents. Defining the Contact Service Queue. Specifying the CSQ in the Script Advanced ACD Routing Overflow Routing. When to Overflow. How to get the Data Needed for Making Decisions. Describe Methods of Overflowing Basic ACD Callback Options Setup the Email Subsystem. Script for Email Notification. Script for Leaving a Recorded Message. Script for Callback when Queue Times have Decreased Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse. Define a Call Variable Layout in Cisco Finesse. Define ECC Variables in the script editor. Set Enterprise Data in the script. Define Session Management. Setup Session Management. Use Session Management to Pass Variable Information Between Scripts Advanced ACD Callback Options Leave Queued Message with an Option for Callback. Scheduled Callback

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer In this 3 Day Cisco Course, students will learn how to deploy Voice Gateways/CUBE and setup Cisco Unified Communication Manager (CUCM) to deploy SIP Trunking. The course starts out with an overview of Cisco gateways and their uses. Next, students learn about MGCP and SIP and how to implement each protocol. Students will then learn how to use Cisco CUBE to connect CUCM, Gateways and Service Providers together. This course details how to connect a Cisco environment to a Service Provider using a Cisco CUBE. Introduction to Voice Gateways Cisco UC Networks and the Role of Gateways Gateway Call Routing and Call Legs Configuring Gateway Voice Ports DSP Functionality, Codecs, and Codec Complexity Router Requirements for CUBE SIP Protocol Overview Gateway Dial Plans VoIP Call Legs Dial Plan Implementation Configuring (CUCM) Cisco Unified Communication Manager 12.5 Cisco UCM Audio Codec Preference List Cisco UCM Region Configuration Device Pool Configuration Annunciator Configuration Conference Bridge Configuration Media Termination Point Configuration Music on Hold Server Configuration Music on Hold Service (IP Voice Media Streaming App) Parameter Settings Music on Hold Service (Duplex Streaming) Parameter Settings Media Resource Group Configuration Media Resource Group List Configuration UC Service Configuration Service Profile Configuration End User Configuration SIP Trunk Security Profile Configuration used by SIP trunk to Cisco UBE SIP Profile Configuration used by SIP trunk to Cisco UBE SIP Trunk to Cisco UBE Configuration Route Pattern Configuration Configuring Cisco Unified Border Element (CUBE) Deploying Cisco VCUBE CUCM to CUBE Integration Configuration Steps to connecting to a SIP Trunk Provider Interworking Security and Call Admission Control Media Manipulation, Enhancement & Optimization SIP UA Translation Rules VoIP Dial Peer SIP Registration SIP attributes of CUBE Transcoding services Creating and configuring Sip Trunks CUBE Configuration CUBE Call Flow CUBE Dial-Peers Call Routing CUBE Advanced Call Routing Media Manipulation External/PSTN Call Recording Call Admission Control Multiple Non-Authenticated SIP Trunks on a CUBE Multiple Authenticated/Registered SIP Trunks on a CUBE Configuring High Availability High availability on ISR G2 High availability on ISR 4k High availability on ASR Cisco Unified Border Element (CUBE) Security Five Layers of Security in CUBE SIP TLS Support with SRTP Monitoring and Troubleshooting Cisco CUBE Dialed Number Analyzer (DNA) for CUBE SIP Profile Test Tool Troubleshooting Serviceability

EMDR Refresher Workshop with Simon Proudlock and Ines Santos – EMDR Europe Accredited Trainers The aim of this workshop is to sharpen your skills, refresh your confidence & stay true to the model. Over time, even skilled practitioners can experience therapy drift. This workshop offers a structured and supportive space to revisit the standard protocol and re-ignite your clinical clarity. We'll explore common uncertainties (e.g. "Is BLS fast or slow in the installation phase?"—Answer: fast!), deepen understanding of each protocol phase, and reinforce model fidelity. Who is it for? ✔ EMDR therapists looking to refresh their knowledge and skills ✔ Practitioners who've had limited opportunities to use EMDR and want to build confidence ✔ Therapists working towards EMDR Accreditation (Practitioner or Consultant) seeking to strengthen their adherence to the model Content: Re-cap of the 8-phase protocol and rationale for each stage Updates on current research and developments in EMDR Refresher on the AIP model and its role in case formulation Therapeutic/Cognitive Interweaves Working with recent events Flashforward and Absorption Techniques Video examples from real clinical sessions Ample opportunity for supervised practice and feedback Key Learning Outcomes: To increase confidence in using EMDR with a range of clients To explore current blocks in using EMDR To increase confidence in using Cognitive Interweaves To learn additional techniques that may have not been covered in initial training For those who want the opportunity to practice, as an add-on to the workshop, we will be offering a 3-hour supervised practicum on Monday 8th December at 9am bookable at time of checkout as an add-on. There is also the option of free access to Practice EMDR, an innovative ‘Flight Simulator’ to practice with an AI avatar. Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. In 2018 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of 'The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work'. Ines Santos is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection; as well as workshops on EMDR Advanced Techniques and EMDR Refresher workshops. Simon and Ines are EMDR Europe Accredited Trainers & Consultants. The workshop fee includes handouts, CPD certificates and access to the recording of the webinar for 45 days after the event for those who have attended in person only. EMDR UK Association - 6 CPD points PENDING

Duration 1 Days 6 CPD hours This day-long workshop gives participants a thorough understanding of the iPad iOS operating system. This course is designed for both those who want to learn more about their iPads, those who work in business environments and who want to integrate the iPad into their existing company?s infrastructure, as well as personnel who are responsible for supporting other iPad users. Setting Up The iPad iPad Essentials The Home Screen Launching and Running Apps Changing Screen Orientation Locking the Rotation The Control Center Creating Folders Accessibility and Voice Over Settings General Settings Parameters Passcode Setting Up Notifications Location Services iCloud and Synching your iPad Other Application Settings Multi-Touch Gestures Tap, Touch and Hold Drag, Flick and Swipe Pinch, Rotate and Shake Switching Between Applications Using the Apple Applications Showing and Hiding Applications Closing Documents vs. Quitting Applications Working With Documents Type, Select, Cut, Copy, Paste and Replace Understanding the iPad Keyboard Opening Pages, Numbers and Keynote Accessing Files and Documents Copying files between the iPad and Computer Working with Microsoft Office Connecting To The Internet WI-FI and Bluetooth Devices Through Servers Browsing and Searching The Web Enterprise Network The iPad In Business iOS Security Deployment Seamless Integration Mobile Device Management Printing with AirPrint Creating Passcodes Working with Photos and Camera Photos and Video Recording Video Integrating Photos or Video Into Documents or Presentations Mirroring Video Finding and Installing Apps The App Store Apps for Enterprise Installing and Deleting Apps Resetting the iPad Connecting and Mirroring with the iPhone Battery Issues Tips for Improving Battery Use Rebooting the iPad Hidden Keystrokes Troubleshooting Connectivity Issues ReInstalling Apps Preserving Batter Power Accessibility Functions Additional course details: Nexus Humans iPad For Business training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the iPad For Business course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This is an introductory-level course for Users new to Tableau who will be administering a Tableau Server installation, including managing content, users, and permissions. Overview This skills-focused course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment led by our expert facilitator, students will learn how to: User interactions with Tableau Server Tableau Server components Single-server installation Content administration Authorization and permissions Users, groups, and sites Data sources and extracts Schedules, tasks, and subscriptions Monitoring server status Command-line utilities and REST API Upgrading a single-server installation to a new version Modifying the authentication method This fast paced hands-on course provides in-depth coverage of Tableau Server administration. The knowledge and skills acquired are best geared toward those who will be administering a Tableau Server installation, including managing content, users, and permissions. Tableau Server Overview Tableau Product Line End-User Abilities Tableau Server Architecture Component Functions Server Diagrams Single Server Installation Technical Specifications Tableau Server Installation Checklist Configuration Options Resolutions for Common Installation Issues Installing Tableau Server Software User Experience Content Navigation, Searching, and Filtering Exploring Server Content Types and Objects Updating Account Settings Setting the Start Page Viewing Version Information Renaming a Project Adding a Workbook Description Authorization and Permissions Administrator Settings Authorization Overview Functional Security Model Site Roles Content Ownership and Permissions Permission Rules and Capabilities Permissions and the Default Project Creating Projects, Local Groups, and a Local User Importing Users and Adding Users to Groups Granting Permissions to Projects Creating a Project Leader Publishing and Changing Ownership of a Workbook Moving a Workbook Site Administration Data Sources, Extracts, Schedules, and Subscriptions Creating, Publishing, and Connecting to a Data Source Data Engine and File Store Creating and Publishing Extracts Backgrounder Schedules Subscriptions Enabling Subscriptions and Alerts Automating Server Tasks Automating and Programming Server Tasks Tabadmin Tabcmd Using the REST API Monitoring Server Viewing Server Status Admin Alerts Viewing Email Alerts and Admin Views Enabling Access to the Repository Custom Admin Views Licensing Information Performance Recording Upgrading Tableau Server Preparing to Upgrade Upgrading Software on the Same Machine Modifying the Authentication Method Importing AD Groups Log Files Administration Overview of Log Files Archiving Log Files Data Security Controlling What Users Can See User Filters