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This expert-led training course is created and designed to help you gain the skills and confidence needed to help your governing body ensure there is a consistent and effective whole-school approach to safeguarding in place in your school / college.

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Duration 3 Days 18 CPD hours This course is intended for This course is designed for IoT practitioners who are looking to improve their skills and knowledge of IoT security and privacy. This course is also designed for students who are seeking the CertNexus Certified Internet of Things Security Practitioner (CIoTSP) certification and who want to prepare for Exam ITS-110. Overview This program will validate that the candidate has the knowledge, skills, and abilities to secure network environments for IoT devices, analyze vulnerabilities and determine reasonable controls against threats, and effectively monitor IoT devices and respond to incidents. This course is designed for practitioners who are seeking to demonstrate a vendor-neutral, cross-industry skill set that will enable them to design, implement, operate, and/or manage a secure IoT ecosystem. Managing IoT Risks Map the IoT Attack Surface Build in Security by Design Securing Web and Cloud Interfaces Identify Threats to IoT Web and Cloud Interfaces Prevent Injection Flaws Prevent Session Management Flaws Prevent Cross-Site Scripting Flaws Prevent Cross-Site Request Forgery Flaws Prevent Unvalidated Redirects and Forwards Securing Data Use Cryptography Appropriately Protect Data in Motion Protect Data at Rest Protect Data in Use Controlling Access to IoT Resources Identify the Need to Protect IoT Implement Secure Authentication Implement Secure Authorization Implement Security Monitoring on IoT Systems Securing IoT Networks Ensure the Security of IP Networks Ensure the Security of Wireless Networks Ensure the Security of Mobile Networks Ensure the Security of IoT Edge Networks Ensuring Privacy Improve Data Collection to Reduce Privacy Concerns Protect Sensitive Data Dispose of Sensitive Data Managing Software and Firmware Risks Manage General Software Risks Manage Risks Related to Software Installation and Configuration Manage Risks Related to Software Patches and Updates Manage Risks Related to IoT Device Operating Systems and Firmware Promoting Physical Security Protect Local Memory and Storage Prevent Physical Port Access

If you mix up your own glazes for your pottery, this course will teach you all about food safety and glaze stability, and understand the underlying chemistry.

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This comprehensive course covers all Scrum principles and frameworks necessary to help participants understand how to guide a team and manage projects in a fast-paced agile environment. The course is meant for professionals who want to attain the certification of Scrum Master with deep insight into how AI can be utilized in increasing the effectiveness of agile practices. In addition to mastery of the core Scrum methodology, participants will be taken through state-of-the-art advancements in AI and machine learning in order to understand how these technologies can automate routine tasks, enhance decision-making, and continuous improvement. Real-world case studies and hands-on exercises will illustrate how to practically apply AI within Scrum to realize high efficiency and innovation for teams. Whether for enhancing one's career as a Scrum Master or the integration of AI into Agile practices, this course provides that ideal combination of conceptual theory and practical skills, assuring success in today's technology-driven world. Key Highlights: Certified Scrum Master training with AI applications Case studies in the real world about integrating AI in Scrum Hands-on projects to implement AI-driven tools and methodologies Workflow optimization techniques that ensure better collaboration of agile teams, with speeding up project delivery by the power of AI. Ideal for Scrum Masters, Agile Coaches, Product Owners, and tech pros looking to stay ahead.

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

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AAT Level 4 Professional Diploma in Accounting AAT Level 4 is the highest level or final stage of the AAT Accounting qualification. This qualification provides the skills necessary for a 'Finance Officer' role including the complex management accounting tasks, general management skills, drafting financial statements and specialist learning areas. This provides you with an opportunity to become a professional member of AAT and use MAAT after your name. You are also entitled to exemptions in the UK's chartered and certified accounting qualifications. Besides, if you want to pursue your career further in University, you are entitled to exemptions for up to two years in various universities in the UK. You will be awarded “AAT Level 4 Professional Diploma in Accounting certificate” from the Association of Accounting Technicians (AAT), once you have passed all the professional-level qualification exams and skill tests. Once you finish Level 4 you become a professional member of AAT and you may use MAAT after your name to stand out from the crowd as an officially Accredited Accountant. What you will gain? Here you'll learn how to draft financial statements for limited companies, perform complex management accounting tasks and develop your own management skills, perform tax calculation for business & individuals and other specialist learning areas. The Level 4 Professional Diploma in Accounting covers the following areas: Management Accounting: Budgeting Management Accounting: Decision and Control Financial Statements of Limited Companies Accounting Systems and Controls Business Tax Personal Tax

Take a look at this new Mental Health First Aid course at Knight Training. Watching over your mental health is very important, having this knowledge can be of use at any environment, and is suitable for anyone. Come get train with us at https://knight.training/products/mental-health-online-mh-first-aid?variant=43369922199787