3594 Courses delivered Live Online

Travel and Parking arrangements: Paid parking is available (attendees are responsible for paying parking fees) From New St Station, follow signs to Moor St station. When you get to Moor St, go down the hill to the side of the station towards the multi-storey car park. At the car park, go left under the railway bridge. Immediately after the railway bridge turn right onto Shaw's passage, which is quite short. We're on the corner at the end of Shaws Passage - walk round the corner onto Allison Street and past the Cafe to the full glass door with the Birmingham Friends of the Earth hanging sign.

WORKSHOP: Working as a Psychologist Expert Witness specialising in Trauma and Memory: From Instruction to Cross Examination An online practical workshop for Clinical, Counselling and Forensic Psychologists, guiding you through the process of working as an Expert Witness.

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The third in the series is: Skills for Confidently Signposting Patients This workshop will provide an opportunity to understand why and how we need to 'Frame' signpost options for patients in order to reach a positive outcome. Each practice has their own approach and guidance to signposting. We focus on how best to present the signpost options to patients, ensuring we don't trigger any conflict by saying 'We don't have an GP appointments' and also making the signpost options sound like a Win:Win! We add value by discussing the importance of the role your team play in Signposting - especially in the bigger picture of the NHS. We also look at how signposting effectively can benefit them, the practice, and the PCN. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Evolution of the Reception Role Benefits & Impact of Signposting Building Knowledge & Confidence in using signposting processes & procedures The Signposting Process - including Framing, Gaining Information, Asking Q's and Presenting Solutions Handling Push Back We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

Many people have a misconception about networking events, and lose out on new business opportunities as a result. They either don't appreciate the real benefits and techniques of networking and don't attend events, or they attempt to 'sell on the first date', causing resentment. You can either attempt to make a sale for a quick buck (which is particularly likely to backfire at a networking event), or you can try to open a long-term relationship, creating new opportunities and a high lifetime value customer (which is how it's meant to be done). Networking, when done properly, is an excellent tool for referrals. But you have to appreciate that it's done on the basis of giving rather than receiving and this doesn't always come naturally to sales professionals. The old saying that it's about getting to 'know, like and trust' is still true. This workshop is about having your prospects and customers getting to know, like and trust you, and building that lifetime value as a result. By the end of this programme, participants will be able to: Understand what networking is - networking etiquette Know how and where to network Clarify their objectives - why network Use the 4 basic questions to start a conversation Build rapport quickly and easily Answer the question 'What do you do?' effectively in a few seconds Deliver a 60-second pitch Break into a group Prepare for a network meeting Identify opportunities Use tools to assist in networking 1 Introduction Aims and objectives 2 What is networking? Why network - objectives and goal setting Networking etiquette Preparation - online and offline tools to use Identify networking opportunities - where to network Know what you have to offer 'Know, like and trust' - the process 3 What do you do? Answer in 5-10 seconds Create and deliver a 60-second pitch Who is your target market? 4 Starting a conversation Breaking into a group Building rapport The 4 questions to start a conversation Moving on 5 Communicate and engage LISTEN - 4 types of listening skill Ask powerful questions Influence - don't sell What can you do to help others - give to get 6 Power of referrals Who can give you referrals? When to give or ask for referrals Have a referral system Showing appreciation 7 Social media and other online tools Using LinkedIn and other social media Online directories 8 Next steps Following up Arranging one-to-one meetings Developing relationships

ART SIPPERS is an online art experience that’ll see you with a paintbrush in one hand and a cheeky sip in the other! In the two-hour workshop and in the comfort of your own home, you will be taught step-by-step instructions from creative-confidence coaches NorteyPitcher! With music, a quiz, dad jokes and a competition prize to be won, this promises to be great fun for all. By the end of the experience, you'll have learned a new skill, gained confidence and produced some wall-worthy art.

ART SIPPERS is an online art experience that’ll see you with a paintbrush in one hand and a cheeky sip in the other! In the two-hour workshop and in the comfort of your own home, you will be taught step-by-step instructions from creative-confidence coaches NorteyPitcher! With music, a quiz, dad jokes and a competition prize to be won, this promises to be great fun for all. By the end of the experience, you'll have learned a new skill, gained confidence and produced some wall-worthy art.

ART SIPPERS is an online art experience that’ll see you with a paintbrush in one hand and a cheeky sip in the other! In the two-hour workshop and in the comfort of your own home, you will be taught step-by-step instructions from creative-confidence coaches NorteyPitcher! With music, a quiz, dad jokes and a competition prize to be won, this promises to be great fun for all. By the end of the experience, you'll have learned a new skill, gained confidence and produced some wall-worthy art.

ART SIPPERS is an online art experience that’ll see you with a paintbrush in one hand and a cheeky sip in the other! In the two-hour workshop and in the comfort of your own home, you will be taught step-by-step instructions from creative-confidence coaches NorteyPitcher! With music, a quiz, dad jokes and a competition prize to be won, this promises to be great fun for all. By the end of the experience, you'll have learned a new skill, gained confidence and produced some wall-worthy art.

ART SIPPERS is an online art experience that’ll see you with a paintbrush in one hand and a cheeky sip in the other! In the two-hour workshop and in the comfort of your own home, you will be taught step-by-step instructions from creative-confidence coaches NorteyPitcher! With music, a quiz, dad jokes and a competition prize to be won, this promises to be great fun for all. By the end of the experience, you'll have learned a new skill, gained confidence and produced some wall-worthy art.

ART SIPPERS is an online art experience that’ll see you with a paintbrush in one hand and a cheeky sip in the other! In the two-hour workshop and in the comfort of your own home, you will be taught step-by-step instructions from creative-confidence coaches NorteyPitcher! With music, a quiz, dad jokes and a competition prize to be won, this promises to be great fun for all. By the end of the experience, you'll have learned a new skill, gained confidence and produced some wall-worthy art.