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Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile

Course Overview The "Adobe Lightroom CC" course offers learners an in-depth understanding of the powerful photo editing and organising tools within Adobe Lightroom CC. This course is designed to help individuals at all levels develop proficiency in managing and editing their images efficiently. It covers both the Lightroom Classic CC and Lightroom CC applications, offering learners insights into non-destructive editing techniques, file management, and advanced photo adjustments. Upon completion, learners will be equipped to enhance their photography workflow, ensuring that they can bring their creative visions to life with ease. Course Description This comprehensive course covers key areas of Adobe Lightroom CC, including the differences between Lightroom Classic CC and Lightroom CC, and their respective strengths. Learners will explore how to organise and edit photos using a variety of features such as editing tools, presets, and colour corrections. Additionally, learners will gain knowledge on how to submit photos efficiently within Lightroom and learn best practices for organising a photo library. Throughout the course, participants will develop the skills necessary to refine their editing abilities, increase productivity, and optimise their overall workflow in a professional photography environment. Course Modules Module 01: Lightroom Classic CC Module 02: Lightroom CC Module 03: Photo Submission (See full curriculum) Who is this course for? Individuals seeking to enhance their photo editing skills. Professionals aiming to streamline their photo management and editing processes. Beginners with an interest in photography and photo editing. Photography enthusiasts wanting to optimise their Lightroom workflow. Career Path Professional Photographer Photo Editor Graphic Designer Digital Imaging Specialist Content Creator Photography Studio Assistant

Meeting Management Online Course Overview This Meeting Management Online course equips learners with essential skills to plan, organise, and conduct effective meetings in both virtual and traditional settings. It covers key aspects such as meeting preparation, the use of various online platforms, and professional etiquette to ensure smooth communication and productive outcomes. By the end of the course, participants will confidently manage meetings that engage attendees, keep discussions focused, and achieve clear objectives. This course is designed to enhance organisational efficiency and communication skills, making it valuable for professionals across diverse sectors who regularly facilitate or participate in meetings. Course Description This comprehensive course delves into the full spectrum of meeting management, from initial planning to execution and follow-up. Learners will explore different online meeting platforms, mastering their features to optimise interaction and collaboration. Topics include agenda creation, participant engagement strategies, and maintaining professionalism through meeting etiquette. The course emphasises skills such as time management, effective communication, and problem-solving within meetings. Through a structured learning experience, participants will develop the ability to lead productive discussions, manage challenges, and ensure meetings contribute positively to organisational goals. Suitable for all levels, this course provides the knowledge required to enhance meeting effectiveness in today’s increasingly digital workplace. Meeting Management Online Curriculum: Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips (See full curriculum) Who is this course for? Individuals seeking to improve their meeting coordination skills. Professionals aiming to enhance leadership and communication abilities. Beginners with an interest in effective workplace collaboration. Team leaders and project managers requiring efficient meeting techniques. Career Path Meeting Coordinator Project Manager Administrative Assistant Business Analyst Office Manager

Course Overview "Building Your Own Computer" is designed to provide a comprehensive introduction to the world of computer assembly and configuration. This course covers the essential aspects of understanding computer hardware, software, and networking, equipping learners with the necessary skills to build their own custom systems. The course is structured to help individuals at all levels understand the key components of a computer, from the basics of hardware to advanced topics like gaming PC construction and system maintenance. By the end of the course, learners will be able to confidently assemble a computer, troubleshoot common issues, and understand the importance of system optimisation. Course Description This course offers an in-depth exploration of the process of building a computer from scratch. Learners will start with a foundational understanding of computer components, moving through each part's function and interaction. Key topics include selecting and assembling hardware, installing software, and configuring networking systems. The course also covers the process of building a custom gaming PC, along with strategies for maintaining and upgrading a computer system. Through a series of well-structured modules, learners will develop a strong understanding of how to assemble, optimise, and troubleshoot a computer, preparing them for both personal projects and professional roles in IT and system management. Course Modules Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers (See full curriculum) Who is this course for? Individuals seeking to build their own computer systems. Professionals aiming to enhance their understanding of IT hardware and software. Beginners with an interest in computer engineering or system management. Technology enthusiasts looking to deepen their knowledge of computer construction. Career Path IT Technician Network Administrator Hardware Engineer Systems Analyst Gaming PC Builder and Optimisation Specialist Computer Maintenance and Support Expert

Course Overview The Canine First Aid and CPR Course provides essential knowledge and skills to respond to emergencies involving dogs. It covers a range of critical topics, including first aid, CPR, and basic health assessments. This course is designed to empower learners with the confidence to act decisively in a variety of canine emergency situations, enhancing the safety and well-being of pets. Upon completion, learners will gain the ability to handle common canine injuries and medical emergencies, ensuring pets receive the care they need in times of distress. Course Description This course dives deep into key areas of canine health and emergency response. Learners will explore pet first aid, including injury management and common health issues, along with essential CPR techniques for dogs. The course also covers important aspects of pet business practices, giving those interested in the pet care industry a well-rounded understanding. With an engaging and thorough curriculum, learners will develop the skills required to provide immediate assistance to dogs in need, preparing them for any situation that may arise. The course is designed for all levels of learners, from beginners to professionals seeking to expand their knowledge in pet care. Course Modules: Module 01: Pet First Aid Key first aid procedures for dogs Identifying and treating common injuries Basic wound care and infection prevention Module 02: Pet CPR Techniques for canine CPR Recognising signs of cardiac arrest in dogs Step-by-step guide to performing CPR Module 03: Pet Business Essential business practices for pet care professionals Overview of pet care industry trends Marketing and client management for pet businesses (See full curriculum) Who is this course for? Individuals seeking to improve their dog care knowledge. Professionals aiming to expand their skill set in the pet care industry. Beginners with an interest in pet health and emergency care. Pet owners looking to become more confident in handling canine emergencies. Career Path Pet Care Professional Canine Health Advisor Dog Trainer or Behaviourist Veterinary Assistant Pet Business Owner

Carrying out manufacturing activities on multiple products with different specifications consecutively.

Course Overview This Workplace Communication Management course provides a well-rounded understanding of how communication functions within professional environments, equipping learners with the ability to navigate various workplace dynamics with clarity and confidence. From understanding the importance of stakeholder communication to overcoming barriers and developing interpersonal skills, this course is designed to enhance effectiveness across all levels of an organisation. Learners will explore the role of cultural influences, language use, and internal communication structures that impact workplace productivity and cohesion. By the end of the course, individuals will be equipped to handle communication responsibilities more effectively, contribute to a healthier work culture, and support organisational goals through better message delivery and reception. Whether working independently or as part of a team, learners will find the content applicable across a range of industries and roles, providing long-term benefits in managing workplace interactions and aligning communication with broader business objectives. Course Description This comprehensive course delves into the theory and application of workplace communication, with a focus on developing clear, consistent, and context-appropriate messaging. Learners will begin by examining the importance of internal communication and its influence on stakeholders. The course addresses barriers such as misinterpretation, cultural misunderstandings, and language inefficiencies, offering strategies to overcome them. Modules also cover the impact of organisational culture on communication, the use of professional language, and maintaining effective interpersonal relationships. Designed for those who wish to strengthen their communication capabilities in a structured environment, the course encourages reflective learning and the application of communication principles across varied workplace scenarios. Emphasis is placed on building mutual understanding and aligning communication efforts with organisational aims. Upon completion, learners will be able to foster clearer communication lines, improve workplace engagement, and manage communication challenges with increased confidence and awareness. Course Modules: Module 01: Information and Communication for Stakeholders Module 02: Communication & Barriers Module 03: Culture and Communication in the Workplace Module 04: Language and Effective Communication Module 05: Business Communication & Interpersonal Relationships Module 06: Communication Improvement at Workplace (See full curriculum) Who is this course for? Individuals seeking to build strong workplace communication skills. Professionals aiming to improve organisational communication and team engagement. Beginners with an interest in corporate communication and business relations. HR personnel, managers, and team leaders looking to foster better communication culture. Career Path Communication Officer Team Leader or Supervisor Human Resources Assistant Office Administrator Business Development Coordinator Internal Communications Specialist Customer Relationship Manager

Sage 50 (Updated v.29) Course Overview This updated Sage 50 (v.29) course offers a comprehensive guide to using the latest version of Sage 50 for accounting and financial management. Designed for learners at all levels, it covers essential functions such as setting up your company, managing invoices, reconciling accounts, and generating reports. With the focus on providing valuable insights into financial management software, this course helps learners develop the skills to manage and control financial data with efficiency. By the end of the course, learners will have a solid understanding of Sage 50’s features and be able to use it confidently in real-world applications. The course is ideal for professionals looking to expand their software skills or those pursuing a career in accounting or finance. Course Description In this updated Sage 50 (v.29) course, learners will delve into all aspects of the software, from installation and company setup to mastering functions like invoicing, payroll management, and producing detailed financial reports. Key topics include maintaining the chart of accounts, tracking expenses, and reconciling bank statements. Learners will also gain a thorough understanding of Sage 50's advanced features, including managing VAT returns and automating financial processes. This course offers an engaging experience where learners can explore the various capabilities of Sage 50, ensuring that they can apply their knowledge effectively in the workplace. Upon completion, learners will possess the expertise to confidently utilise Sage 50 for efficient financial management. Sage 50 (Updated v.29) Curriculum Module 01: Introduction to Sage 50 (Updated v.29) Module 02: Setting Up Your Company and Preferences Module 03: Managing Customers and Suppliers Module 04: Invoicing and Payments Management Module 05: Bank Reconciliation and VAT Returns Module 06: Producing Financial Reports Module 07: Advanced Features in Sage 50 Module 08: Troubleshooting and System Maintenance (See full curriculum) Who is this course for? Individuals seeking to enhance their accounting software knowledge. Professionals aiming to advance in finance or accounting roles. Beginners with an interest in accounting software and financial management. Business owners or administrators seeking to streamline financial processes. Career Path Accounts Assistant Financial Administrator Sage 50 Support Specialist Bookkeeper Payroll Officer Financial Analyst

Change Management Course Overview This Change Management course provides a comprehensive understanding of the principles and practices essential for effectively managing organisational change. Learners will explore how change impacts individuals and organisations, and discover strategies to lead transitions smoothly. The course covers critical areas including communication, stakeholder engagement, and conflict resolution, equipping learners with skills to address resistance and foster a positive environment. By completing this course, participants will gain valuable insights into managing crises, performance, and stress during change initiatives, ensuring they are well-prepared to support sustainable organisational development. Ideal for professionals at all levels, this course enhances leadership capabilities and prepares learners to navigate the complexities of change with confidence and competence. Course Description This course delves into the multifaceted nature of change within organisations, examining its effects on individuals and wider business structures. Learners will study key theories and frameworks underpinning change management, alongside techniques for effective communication and stakeholder engagement. The curriculum emphasises human resource considerations, crisis and conflict management, and attention and performance optimisation during periods of transition. Additionally, the course addresses project management fundamentals, risk assessment, and strategies for managing stress associated with change. Through a structured and informative learning experience, participants will develop the analytical and interpersonal skills needed to lead change initiatives successfully and contribute to organisational resilience. The content is designed to support professional growth and adaptability in evolving work environments, adhering to UK English standards. Change Management Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management (See full curriculum) Who is this course for? Individuals seeking to develop skills in managing organisational change. Professionals aiming to enhance leadership and team management capabilities. Beginners with an interest in organisational development and business management. HR practitioners, project managers, and team leaders involved in change initiatives. Career Path Change Management Consultant Human Resources Manager Project Manager Organisational Development Specialist Business Analyst Crisis and Risk Manager Performance and Productivity Coordinator

Front End Web Development Training for Everyone Course Overview This Front End Web Development Training for Everyone offers a comprehensive introduction to creating dynamic, visually appealing websites using the latest technologies. Learners will explore essential web development concepts, including HTML, CSS, JavaScript, and popular frameworks such as Bootstrap and jQuery. The course is designed to equip participants with the skills to build responsive, user-friendly web pages, from basic layouts to advanced interactive features. By the end, learners will have developed a professional portfolio showcasing their abilities, preparing them for roles in web development or enhancing their current careers. This training is suitable for all levels, providing a structured pathway from fundamental principles to advanced techniques, ensuring a solid foundation in front-end development. Course Description This detailed course covers the entire front-end development process, beginning with foundational web design principles and progressing to advanced programming features. Learners will gain expertise in styling with CSS, creating smooth transitions, and managing data types within JavaScript. The curriculum also introduces jQuery for efficient DOM manipulation and Bootstrap’s grid system for responsive design. Emphasis is placed on understanding code structure and functionality to create engaging websites. Throughout the course, participants will build a portfolio page that demonstrates their new skills in real-world scenarios. The learning experience blends conceptual knowledge with applied coding challenges, ensuring learners develop both the technical and creative aspects required for effective front-end development in today’s digital environment. Front End Web Development Training for Everyone Curriculum: Module 01: Complete Front-End Development Journey Module 02: Cascading Style Sheet Module 03: Transitions And Data Types Module 04: Advanced JavaScript And Its Features Module 05: JQuery And Selectors Module 06: Bootstrap And Grid System Module 07: Creating Portfolio Page (See full curriculum) Who is this course for? Individuals seeking to start a career in front-end web development. Professionals aiming to enhance their web design and coding skills. Beginners with an interest in website creation and digital design. Anyone wanting to build a solid foundation in modern web technologies. Career Path Front-End Developer Web Designer UI/UX Developer Junior Web Programmer Digital Content Creator