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171 Educators providing Courses delivered Live Online

Voncap Recruitment And Development

voncap recruitment and development

Great Yarmouth

Since Covid, older workers are the most likely to have become economically inactive (House of Commons, 2021), with only a third of self-employed people over the age of 54 still working. One in five people reporting that they could not carry on work as usual because of pandemic related issues (Institute for Fiscal Studies, 2020). One third of the UK employment market is currently aged over 50 (Centre for Better Ageing, 2020). Companies across England can no longer discriminate against older people. There is a need to increase recruitment of skilled, experienced personnel, who, through no fault of their own, find themselves in a very tough employment and recruitment situation. Many people over the age of 45, find that they need upskilling and help to move forward and make career adjustments. We facilitate learning for the prospective Employees and guide Companies to achieve the highest standard through their people. We focus on technology, General Data Protection Regulation (GDPR), wellbeing, and advertising to reach the key audience when looking for work. The issue is one of technology, Applicant Tracking Systems, (ATS) and the need for a unique CV that is non-Bias and one that can navigate these systems with ease. We help with reprogramming the mindset and overcoming the perceived barriers to regain self-respect and employment. With the increasing skills shortage across the UK, a large number of companies are reliant on recruitment agencies for both lower level roles and senior roles. The skills are there but due to the employers need to utilise intuitive recruitment systems in house, they are missing those who are just as capable of completing the role. Many people are not ‘Marketing People’ so cannot write a CV in order to sell themselves! We started our journey in 2017 with courses for the over 45’s, since then we have grown our courses to also have one which focuses on getting professionals back to work – those who have been managers, directors, business owners, who have lost work due to a variety of reasons within the economy and elsewhere. We now work with colleges and job centres to help people achieve their goals, find work, train and grow to where they deserve to be. We also have a selection of distance learning courses available, where people can focus on a particular area they would like to move their career towards. Contact us today for learning opportunities, employment courses, and the next step in finding both work and the mindset so achieve your individual goals.

Swindon Borough Council

swindon borough council

Swindon

At Swindon Borough Council, we are committed to delivering for our residents, local businesses and communities. Our services provide a lifeline and safety net to residents who need us most through the vital care and support we provide. These services directly benefit a relatively small number of residents yet demand the majority of our funding. But, by squeezing the most from our resources, we continue to provide services for the whole community including waste and recycling collections, road repairs and libraries. As well as providing a vast range of public services, we are using our legal powers, assets, access to targeted funding, local knowledge and influence to lay the foundations for Swindon to thrive in the future. Bringing together partners from across the private, public and voluntary sectors to improve the quality of life for residents. Working across education, health, crime, the local economy and climate change. We are ambitious for the town, realistic about the challenges but excited for the future. We’re acting now to meet the needs of Swindon’s growing population: building new homes, creating new school places, upgrading roads and enhancing our country parks while also working to revitalise the town centre with £100 million of Council-led investment. We have a clear vision for how we see Swindon developing in the future: By 2030, Swindon will have all of the positive characteristics of a British city with one of the UK’s most successful economies; a low-carbon environment with compelling cultural, retail and leisure opportunities and excellent infrastructure. It will be a model of well managed housing growth which supports and improves new and existing communities. Swindon will be physically transformed with existing heritage and landmarks complemented by new ones that people who live, work and visit here will recognise and admire. It will remain, at heart, a place of fairness and opportunity where people can aspire to and achieve prosperity, supported by strong civic and community leadership. None of this is possible if we don’t live within our means. That’s why our Council Plan sets out our clear priorities to make best use of our resources and how we will achieve our ambitious vision. We have committed to six key priorities which the Council will focus on over the next four years. These set out how we intend to provide services to residents and set key milestones to achieving our aims. We are in the process of developing a new reporting system that will allow you to monitor our progress against each pledge.

Orchard Edu

orchard edu

London

Approved Contractors & specialists only, all of which complete a robust due diligence process and achieve excellent audit results. HSE Compliant. All building Repair disciplines are delivered by experienced Tradesmen. From a full fire damaged or flood affected claim, to a minor escape of water claim Joint visits to reduce timescales and agree works required and costs at earliest opportunity. We encourage all parties required to visit together, this minimises Policyholders having to meet many people at numerous meetings, (becomes confusing )and allows for conversations to include everyone involved from the start. Asbestos testing & removing, via specialists & BAU contractors, encapsulation where appropriate instead of destructive removal Drone camera surveys Drains inc surveys Contents inc storage & Restoration. Drying / mitigation and reporting. Alternative / drying solutions to reduce strip out and delays Alternative accommodation arrangements can be worked to as soon as arrangements have been made, to ensure works progress quickly to reduce timescales and therefore costs to the client. This element is also considered much sooner in the process when joint visits are agreed with all parties Temporary Kitchens & Bathrooms to enable p / holders to remain at home. Non destructive Leak detection and mitigation works, thermal imaging, acoustic profiling and tracer gas Internal & external plumbing and central heating systems Swimming pools water ingress and damp/moisture surveys Salts and water testing, moisture measurement Trace and access pipe repairs Historic buildings & Listed properties subsidence claims including all necessary monitoring and mitigation works. Validation and audit function to ensure service delivery & accurate scopes of work. Totally focused on the Customer journey to reduce timescales & costs, and significantly reduce or eradicate AA. Drone Surveys We can provide a refreshingly new approach to Insurance related building Repairs, and offer different solutions for clients. Fully approved Contractors for insurance repairs, all of which have passed robust and relevant due diligence process, maintain their businesses and adhere to compliance changes and Market trends, as well as having many years’ experience in the Industry. This allows adjusters & surveyors to remain engaged and close to everything that happens on a claim as the driver. Our Contractors are TRUSTED, and are a safe pair of hands for Clients, adjusters, surveyors and importantly for Policyholders. Alternatively Via the same process as choice one, We can offer a fully managed service with the same approved Contractors, that will drive performance and SLA adherence, validate the schedule or repairs and drive all dates to ensure the customer journey is swift. Our database will capture details and dates and ensure all parties are kept informed. Client, contractor and Policyholder portals support this.

Ravalue Services

ravalue services

Milton Keynes

After 25 years of Business & Finance Leadership experience in marquee companies starting with Unilever, holding senior management roles at Murugappa Group, CFO at Eicher and part of the Global Leadership Team at American Express, Ravi drew his inspiration to become the first-generation entrepreneur in the Business Services space. Given his pioneering global experience at American Express in mid 1990s to establish the first ever offshore Global Financial Centreat Delhi, he founded RvaluE Consulting in 2005 as a pioneer to offer end to end services to strategize, set up, stabilize, operate and transform Captive Shared Services in India and overseas. With 20+ years of Business Process Management (BPM) experience, Ravi has now grown this company to become the RvaluE Group with laser focus on the entire life cycle spectrum of the Business Services space, covering enterprise functions and services strategy, process & technology transformation, captive operations, and end to end solutions. As a Business Leader at Amex Financial Centre, Ravi was integral to the growth of the Centre to make it truly global - starting with countries in Japan, Asia Pacific, and Australia (JAPA) Region, and expanding to servicing 30+ countries across all continents in the globe. He enabled growth and globalization of the Business Process Service operations in India creating ‘global centres of excellence’, for major F&A processes (like Accounts Payable, Reconciliations, Accounting and Reporting). He worked with customers across the globe, delivering over US$ 20 Mn cost saves and value-added services, while leading several global initiatives like Y2K Compliance, Capacity Optimization, Integrating Quality & Control, first time Sox Compliance for the global US$160Bn Balance Sheet etc. Based on the nucleus Finance Centre, Amex Global expanded offshoring to multiple functions and high-end processes including Risk Management, Customer Service, Analytics, Procurement, Real Estate, etc., thereby, making India as the second largest country for American Express in terms of employees, next only to USA. In fact, Amex GlobalCentre laid the foundation to create a new Industry in Global Business Services for India including GE and other Fortune 500 corporations. With India becoming the global hub for offshoring (through Amex in mid 90s) and spreading the power of Shared Services in India (since 2005), RvaluE pioneered Shared Services Forum to bring both global & India corporations and centres together in an Industry Platform, and this combined collaborative power was for the first time described and termed as ‘Global India’. Over the 16 years of setting up RvaluE, Ravi has built the Group on the strong foundation of his 4 decades of corporate, professional and entrepreneurial experience, and the expertise of the RvaluE Team to expand to multiple dimensions through Associate Companies & Ventures across the Business Services Space – Advisory,Setting up Captive Centres, Operations, Expansion, Process Transformation, Coaching, Learning & Organizational Capabilities, SSF as Industry Platform, Frameworks, M&A, Technology and Research.

Expectancy - complementary therapy courses for midwives

expectancy - complementary therapy courses for midwives

Derbyshire

Yet again, mainstream media has sensationalised what they perceive as “witchcraft” – the use of “alternative” therapies by midwives. The Sunday Times has now waded into the melee, castigating midwives’ use of aromatherapy, acupuncture, reflexology and “burning herbs to turn a breech baby” (moxibustion). The article by Health Editor Shaun Lintern also denigrates practices which are not classified as complementary therapies, such as water injections for pain relief, hypnobirthing for birth preparation and counselling sessions following traumatic birth. Some of the accusations focus on their (inaccurate) statement about the lack of complementary therapy research, whilst others deplore trusts charging for some of these services. A letter to the Chief Executive of the NHS has been sent by a group of families whose babies have died in maternity units that have now come under scrutiny from the Care Quality Commission and the Ockenden team. Amongst those spearheading this group is a consultant physician whose baby died during birth (unrelated to complementary therapies) and who has taken it on himself to challenge the NHS on all matters pertaining to safety in maternity care. That is admirable – safety is paramount – but it is obvious neither he, nor the author of this latest article, knows anything at all about the vast subject of complementary therapies in pregnancy and birth. The article is padded out with (incorrect) statistics about midwives’ use of complementary therapies, coupled with several pleas for the NHS to ban care that they say (incorrectly) is not evidence-based and which contravene NICE guidelines (the relevant word here being guidelines, not directives). The article is biased and, to my knowledge, no authority on the subject has been consulted to provide a balanced view (the Royal College of Midwives offered a generic response but did not consult me, despite being appointed a Fellow of the RCM specifically for my 40 years’ expertise in this subject). I would be the first to emphasise that complementary therapies must be safe and, where possible, evidence-based, and I am well aware that there have been situations where midwives have overstepped the boundaries of safety in respect of therapies such as aromatherapy. However, I have not spent almost my entire career educating midwives (not just providing skills training) and emphasising that complementary therapy use must be based on a comprehensive theoretical understanding, to have it snatched away because of a few ill-informed campaigners intent on medicalising pregnancy and birth even further than it is already. For well-respected broadsheets to publish such inaccurate and biased sensationalism only serves to highlight the problems of the British media and the ways in which it influences public opinion with untruths and poorly informed reporting.

Marshall Assessment

marshall assessment

Birmingham

End point assessments are the final tests given to an apprentice during their apprenticeship. The goal of this activity is to offer an impartial, objective review of individual skills, knowledge, and behaviours. Although the activities are different for each apprenticeship, end-point assessments follow the same general structures. The end-point assessment is performed after a minimum of 12 months after the start of the apprenticeship. It must be successfully completed before the issuance of an apprenticeship completion certificate. Every training provider delivering on Apprenticeship standards must have an agreement with an End Point Assessment Organisation (EPAO). Assessment Organisations must be registered on the Government approved register (RoEPAO). If you have apprentices in the life science, chemical science, physical science or in the science education sector, our fair and straight-forward EPA process provides a cost effective, quality-assured assessment solution for your business. Marshall Assessment has over 30 years’ experience of work based learning and assessment. We make the unfamiliar structures of end-point assessment easily navigable with comprehensive customer support and assessment resources. We have a broad range of occupational competence that spans most of the UK science sector. Our industry-competent assessors focus on precise communication, clear expectations, and rapid reporting of assessment decisions. Assessment activities depend on the apprenticeship under evaluation. Individuals might participate in professional discussions, complete skill-based challenges, or perform in situational judgement tests. Portfolios and practical observations are sometimes part of the process, as are presentations, showcases, and interviews. Each assessment activity works to evidence the knowledge, skills and behaviours that each learner has developed during their apprenticeship. This complete and careful evaluation of their skills, knowledge, and behaviours is an impartial, yet rigorous process that tests the candidates core ability to perform their job role effectively and safely. The unique benefit that the end-point assessment brings is its holistic design. People retain knowledge and learn new skills in unique ways. Instead of trying to fit each candidate into the same profile, this process looks at the competency of the individual from all facets. Assessment Plans Achieve Crucial Outcomes. Assessment plans are delivered by the training provider with guidance from the EPAO. This provides structure to the EPA and signposts our assessors to maximise our assessment opportunities. End point assessments remove managers being the sole decision-makers on the competencies of a candidate. Although, that change can be challenging for some, working with our team ensures that your assessment plan achieves the best possible outcome. Our assessment team are flexible and will rapidly understand the requirements of your business. We will partner with you to give your apprentices the best possible chance to shine and demonstrate their competencies. This partnership begins with initial assessment and progresses to EPA and beyond, as we will stay in touch with you regarding your apprentice’s progression. Now is the time to link up with your EPAO. Our future depends on the expertise that your apprentices demonstrate in the science sector. Together we are responsible for building a brighter, safer world through a highly trained and competent scientific workforce. Use the experience our team provides to help your organisation and the science sector to bounce forward.

MyT Automation

myt automation

Croydon

MyT Automation is a comprehensive Software as a Service (SaaS) platform designed to empower businesses, agencies, and entrepreneurs to deliver scalable and efficient solutions for marketing, sales, customer relationship management (CRM), and automation.  The platform consolidates a wide range of tools into a single, customisable system, enabling users to streamline operations, enhance client engagement, and drive revenue growth without the need for extensive development or technical expertise.  Below is a detailed overview of MyT Automation's capabilities, tailored for use by a chatbot or AI agent to communicate its features effectively.  Core Capabilities 1. Marketing Automation MyT Automation provides robust tools to automate and optimise marketing efforts, enabling businesses to engage customers efficiently across multiple channels. Email Marketing Automation:  Create, schedule, and send personalised email campaigns with drag-and-drop editors, pre-built templates, and automated sequences for lead nurturing, follow-ups, and customer retention.SMS Marketing: Send targeted text messages for promotions, reminders, or transactional updates, with support for automated SMS workflows. Social Media Management:  Schedule and publish posts across major social media platforms, with analytics to track engagement and performance. Lead Scoring and Segmentation:  Automatically score leads based on behaviour and demographics, allowing for precise audience segmentation and targeted campaigns. Campaign Analytics:  Access detailed reports on campaign performance, including open rates, click-through rates, and conversions, to optimise marketing strategies. 2. Customer Relationship Management (CRM) The platform includes a powerful CRM system to manage client relationships, streamline sales processes, and enhance customer experiences. Contact Management:  Centralise customer data with detailed profiles, including interaction history, preferences, and purchase records. Pipeline Management:  Visualise and manage sales pipelines with customizable stages, automated deal tracking, and task assignments. Lead Capture and Nurturing:  Use forms, landing pages, and automated workflows to capture leads and guide them through the sales funnel. Appointment Scheduling:  Integrate calendar tools to automate booking, send reminders, and sync with platforms like Google Calendar. Unified Inbox:  Manage all client communications (email, SMS, social media) in a single dashboard for streamlined interactions. 3. Funnel and Website Building MyT Automation offers intuitive tools to create high-converting sales funnels and professional websites without coding expertise. Drag-and-Drop Builder:  Design landing pages, funnels, and full websites using customisable templates and a user-friendly interface. E-commerce Integration:  Build online stores with product management, payment gateways, and order tracking capabilities. SEO Optimisation:  Optimise websites for search engines with built-in tools for meta tags, keywords, and mobile responsiveness. A/B Testing:  Test different versions of pages or funnels to identify the highest-performing designs and content. 4. Conversational AI and Chatbots MyT Automation includes AI-powered chatbot capabilities to enhance customer support and lead generation. No-Code Chatbot Builder:  Create custom chatbots to automate customer interactions, answer FAQs, qualify leads, or book appointments. Multi-Channel Support:  Deploy chatbots on websites, social media, and messaging apps like WhatsApp or Facebook Messenger. Live Chat Handoff:  Seamlessly transition from automated chatbot responses to human agents when needed. Analytics and Insights:  Track chatbot performance, including engagement rates and conversion metrics, to refine conversational strategies. 5. Workflow Automation The platform automates repetitive tasks and workflows to save time and improve efficiency. Trigger-Based Actions:  Set up automated actions based on user behaviour, such as sending follow-up emails when a lead completes a form. Workflow Integrations:  Connect with external tools like CRMs, payment processors, and productivity apps via APIs or third-party integrations (e.g., Zapier). Task Automation:  Automate task assignments, reminders, and notifications to keep teams aligned and projects on track. Data Synchronisation:  Ensure real-time data updates across integrated systems for consistent and accurate information. 6. Analytics and Reporting MyT Automation provides advanced analytics to drive data-informed decisions and optimise performance. Custom Dashboards:  Build tailored dashboards to monitor key performance indicators (KPIs) like sales, conversions, and user engagement. Real-Time Reporting:  Access up-to-date insights on marketing, sales, and operational metrics. Predictive Analytics:  Leverage AI-driven insights to forecast trends, customer behaviour, and revenue potential. Funnel Analysis: Identify drop-off points in sales funnels to improve conversion rates. 7. E-commerce and Payment Processing MyT Automation supports businesses in creating and managing online stores with integrated payment solutions. Product Management:  Organise products, manage inventory, and set pricing from a single platform. Payment Gateways:  Integrate with popular payment processors like Stripe, PayPal, and Square for secure transactions. Subscription Billing:  Offer recurring revenue models with automated billing and subscription management. Order Tracking:  Monitor orders and provide customers with real-time updates on their purchases. 8. Security and Compliance The platform prioritises data security and regulatory compliance to protect businesses and their clients. Data Encryption:  Use AES 256-bit encryption for secure file storage and data transfer. Role-Based Access Controls:  Assign granular permissions to ensure data access is restricted to authorised users. Compliance Tools:  Support GDPR, CCPA, and other regulations with data anonymisation and privacy controls. Audit Trails:  Track changes and user actions for transparency and compliance. 9. Scalability and Integrations MyT Automation is designed to scale with your business and integrate seamlessly with existing systems. API Access: Connect with third-party tools and custom applications via robust APIs. Multi-Platform Support:  Deploy on web, mobile, or hybrid environments with flexible hosting options (cloud or on-premises). Extensibility:  Add plugins or extensions to enhance functionality based on specific business needs. Real-Time Data Sync:  Integrate with CRMs, marketing tools, and analytics platforms for a unified workflow. Use Cases  MyT Automation is versatile and caters to a wide range of industries and business types: Digital Agencies:  Deliver marketing, CRM, and automation services to clients with a professional platform. Entrepreneurs and Resellers:  Launch a micro-SaaS business targeting niche markets with a robust solution. E-commerce Businesses:  Build and manage online stores with integrated marketing and payment solutions. Consultants and Freelancers:  Streamline client management, project tracking, and reporting with a professional platform. Startups:  Scale operations quickly with a cost-effective, ready-to-use solution that supports growth. Benefits Speed to Market:  Launch services in days, not months, with pre-built tools and templates. Cost Efficiency:  Avoid the high costs of custom software development and maintenance. Streamlined Operations:  Consolidate marketing, sales, and customer management into a single platform. Recurring Revenue:  Offer subscription-based services to generate predictable income. Scalability:  Grow your business with a platform that adapts to increasing client demands and integrates with existing systems. Why Choose MyT Automation? MyT Automation is a powerful, all-in-one solution that combines marketing automation, CRM, website building, e-commerce, and conversational AI into a single platform. Its no-code interface, extensive customisation options, and robust integrations make it ideal for businesses looking to deliver high-value services.  With advanced analytics, security features, and scalability, MyT Automation empowers users to focus on growth, client satisfaction, and revenue generation while the platform handles the technical complexities.

E Clinic

e clinic

London

Every year as we approach the year end, I like to take stock of where we are and write a letter to clients. This is in part to thank you for your much valued business, but also to tell you how things are going here at e-clinic and let you know a little of what we have planned for the coming year. I hope you’ve all had a good 2015 and are looking forward to taking some time out over the festive period. The feedback we’re getting from clients is that the market in most sectors has improved this year and that whilst there is some way to go, things are certainly easier than they have been in the last few years. 2015 has been a good year for e-clinic, with healthy increases in both revenue and profit. Indeed, it’s fair to say that our company is in the strongest position it has ever been. I tell you this as hopefully it gives you reassurance that, having been around for a long time already, we intend to be around for a very long time to come, and that can only happen if our business is stable and profitable. Most of the increased revenue has, of course, gone back into improving the business, rather than into my guitar collection! Our team has almost doubled in size over the last year, which has enabled me to focus much more on development than in previous years. It has also enabled us to reduce support response times significantly. Our performance is independently monitored by ZenDesk and currently we sit in the world’s top 4% of software companies who use ZenDesk in terms of support team performance. I think this is something we can be very proud of and I know many of you have taken the time to comment on the quality of service you receive from Robin and his team. They have worked very hard this year and I am, as always, very much indebted to them. The development team has continued to work away behind the scenes on ideas for the next version of e-clinic. We recently completed the work on Healthcode integration for insurance invoicing, along with a full integration with Xero Accounts. Currently Dillip is looking at ways to better implement email marketing from within e-clinic, including the reporting of outcomes such as emails opened and clicked through directly within the patient record. Hannah is doing some very exciting stuff with web and Facebook and Joe is beavering away on some interface improvements to bring us more in line with current trends and to improve our mobile options. The growing sales and marketing team also continues to improve client communications and we have a number of plans in this regard for next year, particularly in terms of improving our web site for mobile users. I’ll be spending a little more time than usual at home with my family (and my guitars) over Christmas, but for those of you who have to work over the holidays, we will be providing support during business hours as we always do (more details lower down). I’d like to finish by thanking you all for your business over the past year. I hope you all have a wonderful time over Christmas and the New Year and return refreshed and excited for what will hopefully be an excellent year for us all in 2016.