133 Courses delivered Live Online

Better Business Cases™ Foundation and Practitioner Using this best-practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the combined foundation and practitioner course is to develop a candidate's ability to deliver a comprehensive business case through encouraging expanded knowledge to guide the practical application of theoretical foundations. Upon the completion of this course, a candidate will be able to start applying the model to a real business case development project. The outline presented in the course overview will be addressed in the first 2 days, with the Foundation exam conducted on the morning of Day 3. Then the topics will be revisited at a deeper level, for 2 more days, with the Practitioner exam conducted on the afternoon of Day 5. What you will Learn At the end of this program, you will be able to: Develop the lifecycle of a business case and establish the relationships between the five cases Apply the steps in the business case development framework, in order to support the production of a business case, using the Five Case Model, for a given scenario. Overview of Better Business Cases Alignment with the strategic planning process Importance of the Business Case using the Five Case Model Overview of the Five Case Model Purpose of the key stages in the development of a spending proposal Purpose of a Business Justification Case Business Case Development Process Purpose of project / programme assurance and assurance reviews Responsibility for producing the Business Case Determining the Strategic Context and Undertaking the Strategic Assessment Scoping the Scheme and Preparing the Strategic Outline Case Planning the Scheme and Preparing the Outline Business Case Procuring the Solution and Preparing the Full Business Case Implementation and monitoring Evaluation and feedback Making the Case for Change Agree on the strategic context Determine spending objectives, existing arrangements, and business needs Determine potential business scope and key service requirements Determine benefits, risks, constraints, and dependencies Exploring the Preferred Way Forward Agree on critical success factors Determine long list options and SWOT analysis Recommend a preferred way forward Determining Potential Value for Money Revisit the short list Prepare the economic appraisal for short-listed options Undertake benefits appraisal Undertake risk appraisal Select preferred option and undertake sensitivity analysis Preparing for the Potential Deal Determine the procurement strategy Determine service streams and required outputs Outline potential risk apportionment Outline potential payment mechanisms Ascertain contractual issues and accountancy treatment Ascertaining Affordability and Funding Requirement Prepare the financial model Prepare the financial appraisals Planning for Successful Delivery Plan programme / project management Plan change and contract management Plan benefits realization Plan risk management Plan programme / project assurance and post-project evaluation Procuring the Value for Money Solution Revisit the case for change Revisit the OBC options Detail procurement process and evaluation of best and final offers (BAFOs) Contracting for the Deal Set out the negotiated deal and contractual arrangements Set out the financial implications of the deal Ensuring Successful Delivery Finalize project management arrangements and plans Finalize change management arrangements and plans Finalize benefits realization arrangements and plans Finalize risk management arrangements and plans Finalize contract management arrangements and plans Finalize post-project evaluation arrangements and plans

Effective Personal Productivity will help you in four crucial areas: Become highly organised and effective in your own area of day-to-day responsibility. Set and track personal and team goals, manage priorities and hit project deadlines. Improve delegation and communication skills, ensuring the right work is done the right way by the right people. Identify areas for continual improvement in and outside of work and implement strategies to maintain a healthy, well-balanced life.

What do engineers and project managers need to know of finance? 'Nothing - leave it to the accountants!' No, no, no! Engineers must be conversant with the terminology and statements that accountants use. Technical expertise in projects, service delivery, production or other areas can only really be harnessed if the managers understand the accounting and reporting that drives businesses. This course gives the necessary understanding to project, production and technical managers. It develops their skills in understanding financial and management accounting. Accountants may not always like it but a major part of their work is to be the 'servants of business' and to gather, compile and present your figures. So you must understand the figures - they belong to you, your processes or projects. There are many reasons for maintaining accurate accounts. This course focuses on the strategic issues (those over-used words) - what figures reveal about the drivers of business and what they reveal about the day-to-day issues that accountants bother you with. The course will enhance your understanding of finance and of the accounting issues which affect your projects, production and technical areas of business. This course will help you: Understand the business world in figures - make sense of what the accountants are telling you Appreciate what drives business - and how this affects your role in your part of the business Relate your activities to the success of the business - through figures Gain the skills to advance in management - financial awareness is a 'must have' if you are to progress in your career 1 What do accountants do? The finance function, types of accountant, financial v management accounting and the treasury function Understanding the role of the finance function and how the information you provide may be used 2 The basic financial statements Balance sheets and income statements (P&L accounts) What they are, what they contain and above all what they can reveal - how to read them The accounting process - from transactions to financial statements What underpins the statements - accounting systems and internal controls 3 Why be in business - from a financial perspective The driving forces behind financial information Performance measures - profitability, asset utilisation, sales and throughput, managing capital expenditure 4 Accounting rules - accounting standards Accounting concepts and the accounting rules: accruals, 'going concern' - substance over form and other 'desirable qualities' Accruals - why the timing of a transaction is so important to the finance function Depreciation and amortisation - the concepts and practice Accounting standards - the role of International Financial Reporting Standards 5 Cash The importance of cash flow - working capital management Cash flow statements - monitoring overall cash flows Raising cash - levels of borrowing, gearing Spending cash - an outline of capital expenditure appraisal 6 Budgeting Why budget? - good and bad practice Determining why budgets play a key role and should not be simply an annual ritual Justifying your budgets - the link between the strategic plan and day-to-day budgeting - alignment of company culture Budgets as motivators - the importance of the right culture Techniques to improve budgeting - whether day-to-day or capital budgeting 7 Costing The type and detail of costing very much depends on your business - eg, manufacturing piston rings is quite different from the construction of a power plant Issues with overhead allocation Accounting for R&D 8 Reading financial statements Annual financial statements - why they are produced, what's in them and what you should look for Learning what a set of accounts reveals about a company's current situation, profitability and future prospects 9 Performance measurement - analytical reviews and ratio analysis ROI/ROCE Profitability, margins and cost control Sales - asset turnover Efficiency (asset / stock turnover, debtor / creditor days) 'City' measures Investment (interest / dividend cover, earnings per share, dividend yield)

Duration 4 Days 24 CPD hours This course is intended for The audience for this course is either: a Dynamics 365 consultant who wants to learn Commerce, or a retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family. Overview After completing this course, students will be able to: Configure Dynamics 365 Commerce Headquarters Configure products, prices, discounts, loyalty, and affiliations Manage Point of Sale (POS) in Dynamics 365 Commerce Configure and Manage Dynamics 365 Commerce call centers Manage e-commerce Dynamics 365 Commerce functional consultants set up and use the application functionality in Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day course covers the essentials for the role Module 1: Get started with Dynamics 365 Commerce Introduction to Unified Commerce platform Dynamics 365 Commerce architecture Deployment of Dynamics 365 Commerce Hardware and peripherals Module 2: Configure Commerce Headquarters Configure prerequisites and Commerce parameters Configure and maintain payment processing Configure Commerce Data Exchange (CDX) Configure delivery modes and charges Configure and work with statements Module 3: Products and Merchandising Product information management Merchandising in Dynamics 365 Commerce Product recommendations and product discovery Module 4: Retail Pricing Manage Pricing Manage discounts and promotions Module 5: Loyalty and customer experience Customer Management Loyalty and affiliations Module 6: Point of sale Introduction to POS Channel Setup Configure Cash and Shift management Worker Setup Point of Sale Setup Customer management at POS Transaction processing Inventory processing End of day processing Reporting Configure and work with Task management Test POS Maintain registers and devices Localization Module 7: Configure and work with call centers in Dynamics 365 Commerce Configure channel Configure Product Catalogs Configure Order Holds Create call center orders Configure call center directed selling Configure Returns and Refunds Configure continuity orders and installment billing Module 8: Work with E-Commerce in Dynamics 365 Commerce Describe e-commerce core capabilities Configure an E-Commerce Channel in Dynamics 365 HQ Configure an E-Commerce site Configure and manage E-Commerce site content Describe & Demonstrate digital asset management Configure business-to-business (B2B) site Configure Ratings and reviews functionality Demonstrate E-Commerce Order Processing Module 9: Manage order fulfillment and inventory in Dynamics 365 Commerce Configure and work with Stock replenishment Configure and work with Order fulfillment Module 10: Work with Dynamics 365 Fraud Protection Overview of Dynamics Fraud Protection Describe Dynamics Fraud Protection Services Configure and work with Dynamics Fraud Protection with Dynamics 365 Commerce Additional course details: Nexus Humans MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Join our OISC Level 1 course which shows you how to become an immigration adviser and helps you to pass the OISC exam by honing your exam technique.

Duration 5 Days 30 CPD hours This course is intended for This course is for IT Professionals with expertise in designing and implementing solutions running on Microsoft Azure. They should have broad knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platform, budgeting, and governance. Azure Solution Architects use the Azure Portal and as they become more adept they use the Command Line Interface. Candidates must have expert-level skills in Azure administration and have experience with Azure development processes and DevOps processes. Overview Secure identities with Azure Active Directory and users and groups. Implement identity solutions spanning on-premises and cloud-based capabilities Apply monitoring solutions for collecting, combining, and analyzing data from different sources. Manage subscriptions, accounts, Azure policies, and Role-Based Access Control. Administer Azure using the Resource Manager, Azure portal, Cloud Shell, and CLI. Configure intersite connectivity solutions like VNet Peering, and virtual network gateways. Administer Azure App Service, Azure Container Instances, and Kubernetes. This course teaches Solutions Architects how to translate business requirements into secure, scalable, and reliable solutions. Lessons include virtualization, automation, networking, storage, identity, security, data platform, and application infrastructure. This course outlines how decisions in each theses area affects an overall solution. Implement Azure Active Directory Overview of Azure Active Directory Users and Groups Domains and Custom Domains Azure AD Identity Protection Implement Conditional Access Configure Fraud Alerts for MFA Implement Bypass Options Configure Guest Users in Azure AD Configure Trusted IPs Manage Multiple Directories Implement and Manage Hybrid Identities Install and Configure Azure AD Connect Configure Password Sync and Password Writeback Configure Azure AD Connect Health Implement Virtual Networking Virtual Network Peering Implement VNet Peering Implement VMs for Windows and Linux Select Virtual Machine Size Configure High Availability Implement Azure Dedicated Hosts Deploy and Configure Scale Sets Configure Azure Disk Encryption Implement Load Balancing and Network Security Implement Azure Load Balancer Implement an Application Gateway Understand Web Application Firewall Implement Azure Firewall Implement Azure Front Door Implementing Azure Traffic Manager Implement Storage Accounts Storage Accounts Blob Storage Storage Security Managing Storage Accessing Blobs and Queues using AAD Implement NoSQL Databases Configure Storage Account Tables Select Appropriate CosmosDB APIs Implement Azure SQL Databases Configure Azure SQL Database Settings Implement Azure SQL Database Managed Instances High-Availability and Azure SQL Database In this module, you will learn how to Create an Azure SQL Database (single database) Create an Azure SQL Database Managed Instance Recommend high-availability architectural models used in Azure SQL Database Automate Deployment and Configuration of Resources Azure Resource Manager Templates Save a Template for a VM Evaluate Location of New Resources Configure a Virtual Hard Disk Template Deploy from a template Create and Execute an Automation Runbook Implement and Manage Azure Governance Create Management Groups, Subscriptions, and Resource Groups Overview of Role-Based Access Control (RBAC) Role-Based Access Control (RBAC) Roles Azure AD Access Reviews Implement and Configure an Azure Policy Azure Blueprints Manage Security for Applications Azure Key Vault Azure Managed Identity Manage Workloads in Azure Migrate Workloads using Azure Migrate VMware - Agentless Migration VMware - Agent-Based Migration Implement Azure Backup Azure to Azure Site Recovery Implement Azure Update Management Implement Container-Based Applications Azure Container Instances Configure Azure Kubernetes Service Implement an Application Infrastructure Create and Configure Azure App Service Create an App Service Web App for Containers Create and Configure an App Service Plan Configure Networking for an App Service Create and Manage Deployment Slots Implement Logic Apps Implement Azure Functions Implement Cloud Infrastructure Monitoring Azure Infrastructure Security Monitoring Azure Monitor Azure Workbooks Azure Alerts Log Analytics Network Watcher Azure Service Health Monitor Azure Costs Azure Application Insights Unified Monitoring in Azure

Calling all gamers! Is your favourite game Minecraft? Or do you have a different game in mind? Would your child enjoy writing game reviews or writing up their very own game design? Children will improve their English writing skills whilst engaging in their gaming interests. Teacher: William Please note: Lessons for this course will be on Tuesday 29th of July, Thursday 31st July, Tuesday 5th and Thursday 7th of August. Tuesdays and Thursdays at 10am UK/1pm UAE/5pm HK. If you cannot attend a lesson for any reason, Lauren will record it and send you a link to watch the sessions.  

The LMI Foundations of Success workshop introduces the concepts and practical tools used to help countless individuals within thousands of organisations, of all sizes and complexity in both the public and private sector, realise more of their true potential.

Duration 3 Days 18 CPD hours This course is intended for The target audience for this course includes: Software testers (both technical and user acceptance testers), Test analysts, Test engineers, Test consultants, Software developers, Managers including test managers, project managers, quality managers. Overview By the end of this course, an attendee should be able to: perform effective testing of software, be aware of techniques and standards, have an awareness of what testing tools can achieve, where to find more information about testing, and establish the basic steps of the testing process. This is an ISTQB certification in software testing for the US. In this course you will study all of the basic aspects of software testing and QA, including a comprehensive overview of tasks, methods, and techniques for effectively testing software. This course prepares you for the ISTQB Foundation Level exam. Passing the exam will grant you an ISTQB CTFL certification. Fundamentals of Testing What is Testing? Typical Objectives of Testing Testing and Debugging Why is Testing Necessary? Testing?s Contributions to Success Quality Assurance and Testing Errors, Defects, and Failures Defects, Root Causes and Effects Seven Testing Principles Test Process Test Process in Context Test Activities and Tasks Test Work Products Traceability between the Test Basis and Test Work Products The Psychology of Testing Human Psychology and Testing Tester?s and Developer?s Mindsets Testing Throughout the Software Development Lifecycle Software Development Lifecycle Models Software Development and Software Testing Software Development Lifecycle Models in Context Test Levels Component Testing Integration Testing System Testing Acceptance Testing Test Types Functional Testing Non-functional Testing White-box Testing Change-related Testing Test Types and Test Levels Maintenance Testing Triggers for Maintenance Impact Analysis for Maintenance Static Testing Static Testing Basics Work Products that Can Be Examined by Static Testing Benefits of Static Testing Differences between Static and Dynamic Testing Review Process Work Product Review Process Roles and responsibilities in a formal review Review Types Applying Review Techniques Success Factors for Reviews Test Techniques Categories of Test Techniques Choosing Test Techniques Categories of Test Techniques and Their Characteristics Black-box Test Techniques Equivalence Partitioning Boundary Value Analysis Decision Table Testing State Transition Testing Use Case Testing White-box Test Techniques Statement Testing and Coverage Decision Testing and Coverage The Value of Statement and Decision Testing Experience-based Test Techniques Error Guessing Exploratory Testing Checklist-based Testing Test Management Test Organization Independent Testing Tasks of a Test Manager and Tester Test Planning and Estimation Purpose and Content of a Test Plan Test Strategy and Test Approach Entry Criteria and Exit Criteria (Definition of Ready and Definition of Done) Test Execution Schedule Factors Influencing the Test Effort Test Estimation Techniques Test Monitoring and Control Metrics Used in Testing Purposes, Contents, and Audiences for Test Reports Configuration Management Risks and Testing Definition of Risk Product and Project Risks Risk-based Testing and Product Quality Defect Management Tool Support for Testing Test Tool Considerations Test Tool Classification Benefits and Risks of Test Automation Special Considerations for Test Execution and Test Management Tools Effective Use of Tools Main Principles for Tool Selection Pilot Projects for Introducing a Tool into an Organization Success Factors for Tools Additional course details: Nexus Humans ISTQB Software Testing Certification Training - Foundation Level (CTFL) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISTQB Software Testing Certification Training - Foundation Level (CTFL) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Leah Temena Leah is a Senior Executive Assistant at JPMorgan Chase with over a decade of experience supporting C-Suite leaders—and a passionate voice for the growth, visibility, and leadership of administrative professionals. Alongside her corporate role, Leah runs a career coaching business across the U.S. and Asia. She empowers administrative assistants and Asian immigrant professionals elevate their executive presence, communicate their business impact, and break past cultural and professional barriers. At JPMorgan Chase, Leah serves as the North America Lead for the Career and Skills Pillar of SAGE, the firm’s employee resource group for administrative professionals. In this role, she develops and delivers programming that supports the professional development and upward mobility of admins across the region. Her background spans compliance, HR, presentation strategy, and nonprofit partnerships, with additional experience at Deutsche Bank and in nonprofit sectors. Leah holds a degree in Human Resources Management and completed her Professional Coaching Certificate through New York University. Mary Curry Mary Curry is a seasoned Executive Assistant and Business Operations professional with over 15 years of experience supporting C-suite leaders across technology, finance, construction, and aerospace. Known for her adaptability, sharp judgment, and proactive mindset, she excels at creating structure, optimizing workflows, and anticipating needs in fast-paced, high-growth environments. Mary brings a strategic edge to executive support, managing complex calendars, high-profile events, and confidential communications with precision. Her work has driven cost savings, streamlined operations, and enhanced executive impact. She is a Master Certified Microsoft Office Specialist, fluent in Google Workspace, and an early adopter of AI tools to enhance productivity and decision-making. Beyond her professional life, Mary is a certified sommelier, avid reader, and fitness enthusiast who believes that wellness, curiosity, and clarity are essential to showing up as a strong partner and leader. She’s passionate about building trusted relationships and helping leadership teams thrive from behind the scenes. Joanne Gard Joanne is an experienced Senior Executive Assistant with over 20 years of experience in the EA role as well as 15 years as a meetings and events professional. She has been supporting a Senior Partner at McKinsey & Company for 10 years and was recently presented a firm award that recognizes an inspirational colleague who inspires and motivates others to do the right things for our clients, our Firm, and our people. She is passionate about sharing her knowledge and drive for the role to others as a mentor and trainer. Joanne is driven to helping other EAs understand the importance of their role, the partnership they can have and the strategic part they can play in a powerful collaboration. She hopes to continue to help others learn how much more they can contribute and be the architect of their future. Annemarie Smith Annemarie Smith, an architect of executive operations 30+ years of global leadership experience spanning aerospace, healthcare, finance, legal, and manufacturing sectors across Canada, Qatar, Saudi Arabia, and the United States. A trusted advisor to C-suite executives and senior management, she blends operational efficiency with people-first leadership to elevate every agile environment she supports. As a systems thinker, Annemarie serves as an executive situational awareness amplifier, translating strategic vision into actionable impact. She streamlines operations using lean principles, safeguards executive priorities with discretion, and anchors administrative excellence in agility, inclusivity, and continuous improvement. As an architect of order, and execution, she organizes critical business reviews, aligns strategic calendars, and designs and delivers hybrid events that reflect the evolving needs of diverse and neurodivergent workforces. She champions knowledge sharing across the organization to empower the workforce, enhance digital collaboration, and strengthen the connective fabric that enables hybrid and remote work to thrive. Her expertise also extends to people operations and workforce planning by delivering live trainings, leading system rollouts, and partnering on strategic hiring. With attention to travel and expense oversight, she ensures compliance, accountability, and a seamless executive experience from boardroom to boarding gate. Annemarie’s entrepreneurial spirit is at the heart of EA Insights, a consultancy she founded to elevate the role of the executive assistant as a central intelligence hub and strategic partner. Through her published work at https://eainsights.biz, she shares powerful insights drawn from decades of navigating complexity with grace, bending time to meet priorities, and championing excellence behind the walls of corporate America. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.