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Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators and network administrators Network and security professionals who work with enterprise and data center networks Overview By the end of the course, you should be able to meet the following objectives: Use the native tools available in NSX-T Data Center to identify and troubleshoot the problems related to the NSX-T Data Center environment Use VMware vRealize Log Insight™ and VMware vRealize Network Insight™ to identify and troubleshoot the problems related to the NSX-T Data Center environment Explain the NSX-T Data Center infrastructure components and the communications between them Identify, analyze, and troubleshoot problems related to the management, control, and data planes in NSX-T Data Center Identify, analyze, and troubleshoot problems related to infrastructure preparation in NSX-T Data Center Identify, analyze, and troubleshoot problems related to logical switching and logical routing in NSX-T Data Center Identify, analyze, and troubleshoot network security problems related to the NSX-T Data Center Distributed and Gateway firewalls Identify, analyze, and troubleshoot problems related to VPN and the VMware NSX Advanced Load Balancer™ Identify the components and packet flows involved in the NSX-T Data Center datapath and troubleshoot related problems This five-day, hands-on training course provides the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware NSX-T? Data Center environment. In this course, you are introduced to workflows of various networking and security constructs along with several operational and troubleshooting tools that help you manage and troubleshoot your NSX-T Data Center environment.In addition, you are presented with various types of technical problems, which you will identify, analyze, and solve through a systematic process. Course Introduction Introduction and course logistics Course objectives NSX-T Data Center Operations and Tools Explain and validate the native troubleshooting tools (dashboards, Traceflow, live traffic analysis, port mirroring) for the NSX-T Data Center environment Configure syslog, IPFIX, and log collections for the NSX-T Data Center environment Integrate NSX-T Data Center with vRealize Log Insight and vRealize Network Insight Validate and review the API methods available to configure the NSX-T Data Center environment Troubleshooting the NSX Management Cluster Describe the NSX Management cluster architecture, components, and communication channels Identify the workflows involved in configuring the NSX Management cluster Validate and troubleshoot the NSX Management cluster formation Troubleshooting Infrastructure Preparation Describe the data plane architecture, components, and communication channels Explain and troubleshoot VMware ESXi? transport node preparation issues Explain and troubleshoot KVM transport node preparation issues Explain and troubleshoot VMware NSX© Edge? transport node preparation issue Troubleshooting Logical Switching Describe the architecture of logical switching List the modules and processes involved in configuring logical switching Explain the importance of N-VDS and VDS in transport nodes Describe the procedure to migrate from N-VDS to VDS Review the architecture and workflows involved in attaching workloads to segments Identify and troubleshoot common logical switching issues Troubleshooting Logical Routing Review the architecture of logical routing and NSX Edge nodes Explain the workflows involved in the configuration of Tier-0 and Tier-1 gateways Explain the high availability modes and validate logical router placements Identify and troubleshoot common logical routing issues using both BGP and OSPF Troubleshooting Security Review the architecture of the Distributed Firewall Explain the workflows involved in configuring the Distributed Firewall Review the architecture of the Gateway Firewall Explain the workflows involved in configuring the Gateway Firewall Identify and troubleshoot common distributed firewall and Gateway Firewall issues Troubleshooting the NSX Advanced Load Balancer and VPN Services Review the NSX Advanced Load Balancer architecture and components Identify and troubleshoot common NSX Advanced Load Balancer issues Review of IPsec and L2 VPN architecture and components Identify and troubleshoot common IPsec and L2 VPN issues Datapath Walkthrough Verify and validate the path of the packet on the NSX datapath (East-West and South-North) Identify and perform packet captures at various points in the datapath Use NSX CLI and native hypervisor commands to retrieve configurations involved in the NSX datapath

Duration 4 Days 24 CPD hours This course is intended for This in an intermediate-level Java development course geared for students experienced with Java and Spring programming essentials. This course does not cover Java or Spring development basics. Overview Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will: Understand the ReactiveX specification Understand the basics of Reactive Programming Discuss the advantages and limitations of Observables Write a client application capable of handling Reactive events Apply operators to event streams to filter, modify and combine the objects emitted by event publishers Select the appropriate type of Event Source Use both Cold and Hot Observables Deal with backpressure problems in reactive programming Develop a reactive web application using Spring WebFlux Define application flows of a WebFlux application Use the WebClient API to work with both synchronous and streaming APIs Develop Unit and Integration tests to test WebFlux endpoints Creating a reactive REST endpoint Become familiar with the basics of WebSockets Create a WebSocket endpoint using Spring Create a WebSocket client Understand the basics of NoSQL Become familiar with the basics of MongoDB Understand how the data in MongoDB can be retrieved using a Reactive API Define Spring Data MongoDB repositories Query the MongoDB using Spring Data Define a reactive repository using MongoDB Explore the Spring Data R2DBC API to perform reactive CRUD operations against a relational database Spring Data reative allow us to implement database operations relying on Reative Programming APIs. While the Spring R2DBC initiative aims to bring reactive programming to relational databaes, several NoSQL databases already provide this possibility. After an introduction to NoSQL and the MongoDB, this courses covers the APIs available to communicate with this NoSQL database using both blocking and reactive APIs.Introdcution to Reactive Spring is a comprehensive Java training workshop geared for experienced developers who wish to explore concurrent, asynchronous and reactive programming APIs and techniques using Spring. After an introduction to reactive programming, Reactive Streams and the Project Reactor APIs, this course will show how this APIs are integrated into Spring. Spring 5 includes Spring WebFlux, providing a reactive programming model for web applications, including support for Reactive REST APIs. Spring WebSocket assists in the creation of web applications which provide a full-duplex, two-way communication between client and server. Introduction to Reactive Programming Reactive Manifesto Introduce ReactiveX ReactiveX implementations The Observer, Iterator pattern and functional programming Discuss hot and cold publishers Reactive Streams API Introduce the Reactive Streams specification Publisher and Subscribers java.util.concurrent.Flow Transformation of Messages (Processor) Controlling messages Tutorial: Setup Eclipse for Using Maven Introduction Introduce the Reactor Building blocks Flux and Mono Creating observables Subscribing to a stream Testing Event Sources (introduction) Testing reactive implementations StepVerifier : test sequence of emitted items Defining expectations TestPublisher: produce test data to test downstream operators Reactive Operators Introduce Operators Show the use of marble diagrams Explain some commonly used operators Callback operators Schedulers (Multithreading) Thread usage of subscriber and consumer Using the subscribeOn method Introduce the Scheduler interface Using the observeOn method Backpressure Strategies for dealing with Backpressure ?reactive pull? backpressure Exception Handling Handling errors in onError Exception handling strategies Using onErrorReturn or onErrorNext operators Using the retry operators The Global Error Handler Spring Data Review Quick review of Spring Data repositories Query return types Defining Query methods Pagination and sorting R2DBC Reactive Relational Database Connectivity DatabaseClient Performing CRUD operations Reactive Query annotated methods Spring WebFlux: Introduction Annotated Controllers Functional Endpoints WebFlux configuration Creating a reactive REST endpoint Defining flows Defining the application flow Actions Defining decision Navigating flows RouterFunction View Technologies View technologies Using Thymeleaf to create the view View Configuration Spring WebClient: Introduction to WebClient Working with asynchronous and streaming APIs Making requests Handling the response Lab: WebClient WebTestClient Testing WebFlux server endpoints Testing controllers or functions Define integration tests Introduction to Spring Reactive WebSockets Be familiar with the basics of WebSockets Understand the HTTP handshake and upgrade Name some of the advantages of WebSockets Defining the WebSocket WebSocket Message Handling WebSocketSession Implementing the WebSockethandler Creating a Browser WebSocket Client WebSocket STOMP Streaming (or Simple) text-orientated messaging protocol Introduce SockJS Connecting to the STOMP endpoint Configuring the message broker STOMP destinations Reactive WebSocket Reactive WebSocket support Implement the reactive WebSocketHandler BigData Introduce Big Data Explain the need for enhanced data storage Introduction to MongoDB JavaScript Object Notation Overview Introduce Binary JSON (BSON) Starting the database Creating Collections and Documents Executing ?simple? database commands Introduce the ObjectID Searching for documents using query operators Updating and deleting documents MongoDB Compass Spring and MongoDB MongoDB Support in Spring Data MongoClient and MongoTemplate Spring Data MongoDB configuration @EnableMongoRepositories Adding documents to the database The @Document and @Field annotations Polymorphism and the _class property The Criteria object Spring Data MongoDB MongoRepository Field naming strategy Using JSON queries to find documents The @PersistenceConstructor annotation Reactive Repositories with MongoDB Using reactive repositories ReactiveMongoTemplate RxJava or Reactor Additional course details: Nexus Humans Introduction to Reactive Spring (TT3355 ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Reactive Spring (TT3355 ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for existing Python programmers who have at least one year of Python experience and who want to expand their programming proficiency in Python 3. Overview In this course, you will expand your Python proficiencies. You will: Select an object-oriented programming approach for Python applications. Create object-oriented Python applications. Create a desktop application. Create data-driven applications. Create and secure web service-connected applications. Program Python for data science. Implement unit testing and exception handling. Package an application for distribution. Python continues to be a popular programming language, perhaps owing to its easy learning curve, small code footprint, and versatility for business, web, and scientific uses. Python is useful for developing custom software tools, applications, web services, and cloud applications. In this course, you'll build upon your basic Python skills, learning more advanced topics such as object-oriented programming patterns, development of graphical user interfaces, data management, creating web service-connected apps, performing data science tasks, unit testing, and creating and installing packages and executable applications. Lesson 1: Selecting an Object-Oriented Programming Approach for Python Applications Topic A: Implement Object-Oriented Design Topic B: Leverage the Benefits of Object-Oriented Programming Lesson 2: Creating Object-Oriented Python Applications Topic A: Create a Class Topic B: Use Built-in Methods Topic C: Implement the Factory Design Pattern Lesson 3: Creating a Desktop Application Topic A: Design a Graphical User Interface (GUI) Topic B: Create Interactive Applications Lesson 4: Creating Data-Driven Applications Topic A: Connect to Data Topic B: Store, Update, and Delete Data in a Database Lesson 5: Creating and Securing a Web Service-Connected App Topic A: Select a Network Application Protocol Topic B: Create a RESTful Web Service Topic C: Create a Web Service Client Topic D: Secure Connected Applications Lesson 6: Programming Python for Data Science Topic A: Clean Data with Python Topic B: Visualize Data with Python Topic C: Perform Linear Regression with Machine Learning Lesson 7: Implementing Unit Testing and Exception Handling Topic A: Handle Exceptions Topic B: Write a Unit Test Topic C: Execute a Unit Test Lesson 8: Packaging an Application for Distribution Topic A: Create and Install a Package Topic B: Generate Alternative Distribution Files

Duration 5 Days 30 CPD hours This course is intended for This course is recommended for technical professionals who support, install, deploy or administer Check Point products. This course is recommended for technical professionals who perform advanced deployment configurations of Check Point products. Overview CCSA Know how to perform periodic administrator tasks. Describe the basic functions of the Gaia operating system. Recognize SmartConsole features, functions, and tools. Understand how SmartConsole is used by administrators to give user access. Learn how Check Point security solutions and products work and how they protect networks. Understand licensing and contract requirements for Check Point security products. Describe the essential elements of a Security Policy. Understand the Check Point policy layer concept. Understand how to enable the Application Control and URL Filtering software. Blades to block access to various applications. Describe how to configure manual and automatic NAT. Identify tools designed to monitor data, determine threats and recognize opportunities for performance improvements. Describe different Check Point Threat Prevention solutions for network attacks. Articulate how the Intrusion Prevention System is configured, maintained and tuned. Understand the Infinity Threat Prevention system. Knowledge about Check Point's IoT Protect. CCSE Provide an overview of the upgrade service and options available. Explain how to perform management upgrade and migration. Articulate the process using CPUSE features. Articulate the purpose and function of Management High Availability. Explain Primary vs Secondary, Active vs Standby and Synchronization. Explain disaster recovery steps in case the primary management server becomes unavailable. Provide overview of Central Deployment in SmartConsole. Articulate an understanding of Security Gateway cluster upgrade methods. Explain about Multi Version Cluster (MVC) upgrades. Discuss Gaia Commands and how they are used. Explain the main processes on s and s. Describe how to work with scripts and SmartTasks to configure automatic actions. Explain the Management Data Plane Separation (MDPS) Explain kernel operations and traffic flow Articulate Dynamic and Updatable Objects in Security Gateways Explain the policy installation flow and files used. Describe the use of policy installation history. Explain concurrent and accelerated install policy. Describe an overview of APIs and ways to use and authenticate. Explain how to make changes in GAIA and management configuration. Explain how to install policy using API. Explain how the SecureXL acceleration technology enhances and optimizes Security Gateway performance. Learn basic concepts and develop skills necessary to administer IT security fundamental tasks. CCSA Outline Configure the Security Management Server. Use the WebUI to run the First Time Wizard. Install the Smart Console. Install the Alpha Gateway using the network detailed in the course topology. Demonstrate how the Security Management Server and Gateway communicate. Test SIC Status. Create multiple administrators and apply different roles and permissions for simultaneous administration. Validate existing licenses for products installed on the network. Create and configure host, network and group objects. Create a simplified Security Policy. Demonstrate how to use Security Zones in policy. Demonstrate how to share a layer between Security Polices. Configure Network Address Translation for server and network objects. Enable Identity Awareness. Deploy user access roles for more granular control of the security Policy. Generate network Traffic and use traffic visibility tools to monitor the data. Use SmartConsole and SmartView Monitor to view status, alerts, and block suspicious traffic. CCSE Outline Prepare for a Security Management Server Upgrade Upgrade the Security Management Server Deploy a Secondary Security Management Server Configure a Distributed Log Server Upgrade a Security Gateway from SmartConsole Work with the Command Line Use Scripts and SmartTasks Configure Dynamic Objects Monitor Traffic Verify Policy Installation and Status Work with Gaia and Management APIs Work with Acceleration Features Configure a Locally Managed Site to Site VPN Configure a Site to Site VPN with an Interoperable Device Configure Remote Access VPN Configure Mobile Access VPN Configure a High Availability Cluster Work with ClusterXL Configure Policy Compliance Deploy SmartEvent

Duration 5 Days 30 CPD hours This course is intended for Implementers and administrators who are new to IBM Spectrum Protect data management. Overview Describe the purpose of IBM Spectrum Protect Install and configure the IBM Spectrum Protect components Use the administrative and client interfaces Discuss storage methodology options and create storage pool Customize data movement and retention policies to meet business requirements Configure the IBM Spectrum Protect database and storage pools for protection Optimize client configuration Perform backup, restore, archive and retrieve operations Organize daily tasks required to protect the IBM Spectrum Protect environment Automate and monitor client and administrative tasks and events IBM Spectrum Protect 8.1.12 is a data backup and recovery solution designed to help you manage your data retention, reduce the cost of storage, and provide appropriate recovery point objectives to meet any service level agreement. IBM Spectrum Protect offers improved efficiency and flexibility using object-based data management and policy driven retention.This five-day course will focus on implementation and basic administration of an IBM Spectrum Protect environment. The hands-on lab exercises are performed on a Windows 2016 environment. The course materials include examples of AIX and Linux commands, when different from Windows. Unit 1 Concepts and components Unit 2 Installation and configuration Unit 3 Interfaces and monitoring Unit 4 Storage pools and devices Unit 5 Policy management, data movement, and expiration Unit 6 Server database and storage pool management Unit 7 Client configuration and management Unit 8 Client data protection Unit 9 Daily operations and maintenance Unit 10 Schedules and reports Additional course details: Nexus Humans TS619G IBM Spectrum Protect version 8.1.12 Implementation and Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the TS619G IBM Spectrum Protect version 8.1.12 Implementation and Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for data scientists with experience of Python who need to learn how to apply their data science and machine learning skills on Azure Databricks. Overview After completing this course, you will be able to: Provision an Azure Databricks workspace and cluster Use Azure Databricks to train a machine learning model Use MLflow to track experiments and manage machine learning models Integrate Azure Databricks with Azure Machine Learning Azure Databricks is a cloud-scale platform for data analytics and machine learning. In this course, students will learn how to use Azure Databricks to explore, prepare, and model data; and integrate Databricks machine learning processes with Azure Machine Learning. Introduction to Azure Databricks Getting Started with Azure Databricks Working with Data in Azure Databricks Training and Evaluating Machine Learning Models Preparing Data for Machine Learning Training a Machine Learning Model Managing Experiments and Models Using MLflow to Track Experiments Managing Models Managing Experiments and Models Using MLflow to Track Experiments Managing Models Integrating Azure Databricks and Azure Machine Learning Tracking Experiments with Azure Machine Learning Deploying Models

Duration 3 Days 18 CPD hours This course is intended for The Foundation course is designed for individuals who want to gain an overview of Business Analysis (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are: the role and competencies of a business analyst strategy analysis business system and business process modelling stakeholder analysis investigation and modelling techniques requirements engineering business case development The business analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The Foundation Seminar gives a good introduction to the spectrum of this responsibility. Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Analysis Structure and Benefits of Business Analysis Foundation Exam Details Business Analysis Certification Scheme What is Business Analysis? Intent and Context Origins of business analysis The development of business analysis The scope of business analysis work Taking a holistic approach The role and responsibilities of the business analyst The competencies of a Business Analyst Personal qualities Business knowledge Professional techniques The development of competencies Strategy Analysis The context for strategy The defiition of strategy Strategy development External environmental analysis Internal invironmental analysis SWOT analysis Executing strategy Business Analysis Process Model An approach to problem solving Stages of the business analysis process model Objectives of the process model stages Procedures for each process model stage Techniques used within each process model stage Investigation Techniques Interviews Observation Workshops Scenarios Prototyping Quantitative approaches Documenting the current situation Stakeholder Analysis and Management Stakeholder categories and identification Analysing stakeholders Stakeholder management strategies Managing stakeholders Understanding stakeholder perspectives Business activity models Modelling Business Processes Organizational context An altrnative view of an organization The organizational view of business processes Value propositions Process models Analysing the as-is process model Improving business processes (to-be business process) Defining the Solution Gab analysis Introduction to Business Architecture Definition to Business Architecture Business Architecture techniques Business and Financial Case The business case in the project lifecycle Identifying options Assessing project feasibility Structure of a business case Investment appraisal Establishing the Requirements A framework for requirements engineering Actors in requirements engineering Requirements elicitation Requirements analysis Requirements validation Documenting and Managing the Requirements The requirements document The requirements catalogue Managing requirements Modelling the Requirements Modelling system functions Modelling system data Delivering the Requirements Delivering the solution Context Lifecycles Delivering the Business Solution BA role in the business change lifecycle Design stage Implementation stage Realization stage

Duration 4 Days 24 CPD hours This course is intended for This course is designed for technical professionals who require the skills to administer IBM© MQ queue managers on distributed operating systems, in the Cloud, or on the IBM© MQ Appliance. Overview After completing this course, you should be able to:Describe the IBM© MQ deployment optionsPlan for the implementation of IBM© MQ on-premises or in the CloudUse IBM© MQ commands and the IBM© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBM© MQ sample programs and utilities to test the IBM© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBM© MQ troubleshooting tools to identify the cause of a problem in the IBM© MQ networkPlan for and implement basic IBM© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBM© MQ systemDefine and administer a simple queue manager cluster This course provides technical professionals with the skills that are needed to administer IBM© MQ queue managers on distributed operating systems and in the Cloud. In addition to the instructor-led lectures, you participate in hands-on lab exercises that are designed to reinforce lecture content. The lab exercises use IBM© MQ V9.0, giving you practical experience with tasks such as handling queue recovery, implementing security, and problem determination. Note: This course does not cover any of the features of MQ for z/OS or MQ for IBM© i. Course introductionIBM© MQ reviewIBM© MQ installation and deployment optionsCreating a queue manager and queuesExercise: Using commands to create a queue manager and queuesIntroduction to IBM© MQ ExplorerExercise: Using IBM© MQ Explorer to create queue managers and queuesTesting the IBM© MQ implementationExercise: Using IBM© MQ sample programs to test the configurationImplementing distributed queuingExercise: Connecting queue managersIBM© MQ clientsExercise: Connecting an IBM© MQ clientImplementing trigger messages and monitorsExercise: Implementing a trigger monitorDiagnosing problemsExercise: Running an IBM© MQ traceImplementing basic security in IBM© MQExercise: Controlling access to IBM© MQBacking up and restoring IBM© MQ messages and object definitionsExercise: Using a media image to restore a queueExercise: Backing up and restoring IBM© MQ object definitionsIntroduction to queue manager clustersExercise: Implementing a basic clusterMonitoring and configuring IBM© MQ for performanceExercise: Monitoring IBM© MQ for performanceCourse summary

Duration 0.5 Days 3 CPD hours Overview By the end of the course, delegates will know: The difference between cybersecurity and physical security Identify what information is sought after How to protect valuable data and accounts How to detect a data breach How to respond to an incident How to recover from a data breach A security checklist Why You Should Care What are cybersecurity threats How to improve cybersecurity Account access best practices How to protect cloud-based information How to prevent phishing Detecting a data breach Responding to a data breach Protection against scams

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi