1366 Courses in Sheffield delivered Live Online

Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great. Kelly Moreley - TACT Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further Jenny Price - Acer ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Exchanging Project Plan Data with Other Applications Import a list of tasks from Outlook Import a Task List from an Excel File Create a Custom Import Map Export Project Plan Cost Data into Excel Save Project Plan Information as a Web Page Updating a Project Plan Enter Task Progress Information View Task Progress Split a Task Reschedule a Task Creating Custom Fields Text fields Lookup fields Calculated fields with the use of formulas and functions Inserting Graphical Indicators Customizing how you look at data Filter Tasks in a Project Plan Create a Custom Table Create a Custom View Copy custom Views and Tables between projects Earned value analysis Understanding Earned Value Fields View Multiple Baselines in a Single Project Tracking progress between interim plans Creating Custom Reports Create a Custom Report Modify a Custom Report's Header and Footer Add a Picture to a Report Modify a Custom Report's Margins Print a Custom Report Re-using Project Plan Information Create a Project Plan Template Create a Custom Combination View Make Custom Views Available to Other Project Plans Share Resources between Projects, Create a Master Project Plan with sub projects Who is this course for? Who is this course for? This course is designed for those that who already have the skills to create and modify project plans and would like to acquire a more in depth and thorough knowledge of more advanced functionalities in project planning and tracking. Requirements Requirements Preferably, delegates would have attended the MS Project Introduction course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Python training course description This Python course focusses on teaching Python for use in network automation and network DevOps. We focus on getting delegates up and running with Python and network automation as quickly as possible rather than making them great programmers. In other words we concentrate on enabling delegates to use network automation libraries such as netmiko, NAPALM and Nornir, and APIs such as NETCONF and RESTCONF rather than enabling delegates to produce object oriented programs. Hands on sessions use Cisco and Juniper devices. What will you learn Run Python programs. Read Python programs. Write Python programs. Debug Python programs. Automate network tasks with Python programs. Configure network devices with Python. Collect data from network devices with Python. Python training course details Who will benefit: Network engineers. Prerequisites: TCP/IP Foundation Duration 5 days Python training course contents What is Python? Programming languages, Why Python? Python in interactive mode, Python scripts, ipython, Python version 2 versus version 3. A simple Python script. Comments. Hands on Installing Python, Hello world. A network example On box vs off box Python. telnet, ssh, NETCONF, HTTP, APIs, manufacturers and API support, analysis of a simple telnetlib program. Hands on Using Python to retrieve the configuration from a network device. Using wireshark to analyse the actions. Python basics I/O, operators, variables and assignment, types, indentation, loops and conditionals. Hands on Modifying the telnet program, changing configurations on a network devices. Functions, classes and methods What are functions, calling functions, builtin functions, useful builtin functions, file handling, classes, objects, creating instances. Hands on Storing configurations in files, configuring devices from files, using an inventory file to work on multiple devices. Libraries and modules Modules, files and packages, import, from-import, Python standard library, other packages, pip install, executing other programs. Managing python libraries. Hands on Using pip, installing and using ipaddress, subprocess to access netsnmp. For the more advanced, using the sockets library. Paramiko and netmiko SSH, enabling SSH on devices, keys. Paramiko versus netmiko, example scripts. pexpect. Hands on Configuring VLANs from Python. pySNMP Gathering facts using previous methods, SNMP review, pySNMP GET, pySNMP and SNMPv3. easySNMP library. Hands on Walking a MIB from Python. NETCONF What is NETCONF? Enabling NETCONF on devices, A first ncclient script, device handlers, get_config, edit_config, copy_config, delete_config, commit, validate, pyEZ, utils_config, utils.sw. Hands on Configuration using ncclient and PyEZ. This session is expanded for those interesting in JunOS automation. Manipulating configuration files Builtin functions, string handling. Unicode. Sequences, strings, lists, tuples. Dictionaries. TextFSM. Regular expressions. JSON, YAML, XML, YANG, Jinja2, templates. Hands on Jinja2 templating with Python to configure network devices. NAPALM Getters, configuration operations, supported devices, NAPALM transport, Config-replace, Config-merge, Compare config, Atomic changes, rollback. Example NAPLAM scripts. Hands on Using NAPALM to gather facts, Using NAPALM for configuration management REST and RESTCONF What is REST, HTTP methods, GET, POST, cURL, Postman, Python requests library. RESTCONF, a RESTCONF example. Hands on Modifying a configuration using RESTCONF. Scapy What is scapy, Scapy in interactive mode, Scapy as a module. Hands on Packet crafting from Python. Warning Errors and exceptions, Exception handling, try, except. Memory management. Garbage collection. Context management, With. Hands on Improving Python code. Nornir What is Nornir? A network automation framework, inventories, connection management and parallelization. Nornir architecture and other libraires. Hands on Setting up nornir, nornir fact gathering, nornir tasks. Optional Writing your own functions, Writing your own classes. pyntc. Hands on Writing reusable code.

Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great. Kelly Moreley - TACT Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further Jenny Price - Acer ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Exchanging Project Plan Data with Other Applications Import a list of tasks from Outlook Import a Task List from an Excel File Create a Custom Import Map Export Project Plan Cost Data into Excel Save Project Plan Information as a Web Page Updating a Project Plan Enter Task Progress Information View Task Progress Split a Task Reschedule a Task Creating Custom Fields Text fields Lookup fields Calculated fields with the use of formulas and functions Inserting Graphical Indicators Customizing how you look at data Filter Tasks in a Project Plan Create a Custom Table Create a Custom View Copy custom Views and Tables between projects Earned value analysis Understanding Earned Value Fields View Multiple Baselines in a Single Project Tracking progress between interim plans Creating Custom Reports Create a Custom Report Modify a Custom Report's Header and Footer Add a Picture to a Report Modify a Custom Report's Margins Print a Custom Report Re-using Project Plan Information Create a Project Plan Template Create a Custom Combination View Make Custom Views Available to Other Project Plans Share Resources between Projects, Create a Master Project Plan with sub projects Who is this course for? Who is this course for? This course is designed for those that who already have the skills to create and modify project plans and would like to acquire a more in depth and thorough knowledge of more advanced functionalities in project planning and tracking. Requirements Requirements Preferably, delegates would have attended the MS Project Introduction course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms. This course does cover how to set up your own service. Please note: this course is for health care professionals or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please email annie at training@anniebarr.com or phone +44 7500048222 About this event Course Introduction This course concentrates on B12 deficiency, symptoms, treatments and management. The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of pernicious anaemia. This course is interactive and we include case studies and discuss issues regarding diagnostic testing.  We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is very interactive. AIMS AND OBJECTIVES Understand the need for accountability and responsibility in relation to role development Demonstrate an understanding of safe practice Describe the signs and symptoms of pernicious anaemia Describe pernicious anaemia and its impact on patients Fully understand the principles, and practice B12 deficiency and B12 injections Understand the importance of safety issues related to giving injections Understand the law relating to role and function of the HCA and prescribing. Describe why patients require B12 injectionsBe able to correctly identify anatomical sites for injectionsDemonstrate correct administration techniquesDemonstrate how to correctly dispose of wasteDemonstrate correct infection control procedures and use of PPEDescribe when patients require referral and understand the importance of referral using correct clinical pathwaysDemonstrate an understanding of anaphylaxis and emergency proceduresUnderstand the need for correct prescribing proceduresBe able to document consultations following your organisations procedures     COURSE CONTENTS Role and responsibilities Accountability guidelines and requirements Pernicious anaemia Blood- function B12 Deficiency Risk factors/groups Causes of B12 deficiency Diagnosis and reference ranges, testing Protocols and guidelines Factors affecting B12 diagnosis and treatment Factors affecting absorption B12 injections and common side effects Could it be B12 Deficiency Supplements Side effects and management including ADR’s Contraindications and Precautions Correct Administration and techniques including practical session Injection sites Legal Issues including consent Prescribing and Patient Specific Directions What to record Storage Disposal of injections/waste Infection control Needle stick injuries Competence and supervised practice Policies and procedures Facts and Figures Setting up and running a clinic Insurance/indemnity Research/evidence base and resources Please note Anaphylaxis is not covered on this course, however we do run a separate Anaphylaxis 1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis also, you should book onto BOTH courses. WHO SHOULD ATTEND? HCAs Nurses Doctors Pharmacists Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.

Course Objectives At the end of this course you will be able to: Do advance Table design Do advance Query design and Action Querys Do advance Form design with the use of macros and buttons Export and import data to and from different sources. 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Advanced Table Design Advanced Field Properties Table Properties Advanced Query Design Advanced Naming Conventions Join Tables in Queries Manage Query Joins Use Self-Joins in Queries Summarise Data in Queries Parameter Queries Action Queries Crosstab Queries Advanced Form Design Create Subforms and Linked Forms Form Controls Command Buttons Form Properties Interface, Start-Up and Navigations Forms Working with Macros Create Single Macros Run Macros Work with Sub Macros Use Conditional Macros Run Macros from Buttons Assign Macros to Events Extending Data Reach Import Data Export Data Work with Linked Tables Managing Databases Object Dependencies Database Documenter Performance Analyzers Regular Management of a Database Access Database Security Who is this course for? Who is this course for? The course is aimed at all users who would like to obtain the necessary skills to create advanced table, query, form and reports as well as to automate tasks with the use of macros. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is database professionals who need to fulfil a Business Intelligence Developer role. They will need to focus on hands-on work creating BI solutions including Data Warehouse implementation, ETL, and data cleansing. Overview Create sophisticated SSIS packages for extracting, transforming, and loading data Use containers to efficiently control repetitive tasks and transactions Configure packages to dynamically adapt to environment changes Use Data Quality Services to cleanse data Successfully troubleshoot packages Create and Manage the SSIS Catalog Deploy, configure, and schedule packages Secure the SSIS Catalog SQL Server Integration Services is the Community Courseware version of 20767CC Implementing a SQL Data Warehouse. This five-day instructor-led course is intended for IT professionals who need to learn how to use SSIS to build, deploy, maintain, and secure Integration Services projects and packages, and to use SSIS to extract, transform, and load data to and from SQL Server. This course is similar to the retired Course 20767-C: Implementing a SQL Data Warehouse but focuses more on building packages, rather than the entire data warehouse design and implementation. Prerequisites Working knowledge of T-SQL and SQL Server Agent jobs is helpful, but not required. Basic knowledge of the Microsoft Windows operating system and its core functionality. Working knowledge of relational databases. Some experience with database design. 1 - SSIS Overview Import/Export Wizard Exporting Data with the Wizard Common Import Concerns Quality Checking Imported/Exported Data 2 - Working with Solutions and Projects Working with SQL Server Data Tools Understanding Solutions and Projects Working with the Visual Studio Interface 3 - Basic Control Flow Working with Tasks Understanding Precedence Constraints Annotating Packages Grouping Tasks Package and Task Properties Connection Managers Favorite Tasks 4 - Common Tasks Analysis Services Processing Data Profiling Task Execute Package Task Execute Process Task Expression Task File System Task FTP Task Hadoop Task Script Task Introduction Send Mail Task Web Service Task XML Task 5 - Data Flow Sources and Destinations The Data Flow Task The Data Flow SSIS Toolbox Working with Data Sources SSIS Data Sources Working with Data Destinations SSIS Data Destinations 6 - Data Flow Transformations Transformations Configuring Transformations 7 - Making Packages Dynamic Features for Making Packages Dynamic Package Parameters Project Parameters Variables SQL Parameters Expressions in Tasks Expressions in Connection Managers After Deployment How It All Fits Together 8 - Containers Sequence Containers For Loop Containers Foreach Loop Containers 9 - Troubleshooting and Package Reliability Understanding MaximumErrorCount Breakpoints Redirecting Error Rows Logging Event Handlers Using Checkpoints Transactions 10 - Deploying to the SSIS Catalog The SSIS Catalog Deploying Projects Working with Environments Executing Packages in SSMS Executing Packages from the Command Line Deployment Model Differences 11 - Installing and Administering SSIS Installing SSIS Upgrading SSIS Managing the SSIS Catalog Viewing Built-in SSIS Reports Managing SSIS Logging and Operation Histories Automating Package Execution 12 - Securing the SSIS Catalog Principals Securables Grantable Permissions Granting Permissions Configuring Proxy Accounts Additional course details: Nexus Humans 55321 SQL Server Integration Services training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55321 SQL Server Integration Services course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

MySQL for developers training course description This MySQL Developers training course is designed for MySQL Developers who have a good understanding of a MySQL database and experience of using SQL commands. The course provides further practical experience in more advanced MySQL commands and SQL statements including Stored Routines, Triggers and Event Scheduling. What will you learn Provide the skills needed to write more advanced queries and database maintenance statements on a MySQL database. Use advanced features of the MySQL Client. Use advanced data types. Manage the structure of databases and tables. Manage and using indexes. Write complex SQL query statements. Use advanced SQL expressions. Use advanced SQL functions. Perform advanced Insert, Update, Delete, Replace and Truncate Operations. Use user variable syntax and properties. Import and export data from within MySQL. Import and export data from the command line. Perform complex joins to access multiple tables. Perform complex subqueries. Create, manage and us views. Use prepared statements. Create and use stored routines. Create and use triggers. Obtain database metadata. Optimize queries. Work with the main storage engines. Debug MySQL applications. MySQL for developers training course details Who will benefit: MySQL Developers who have a basic understanding of a MySQL database and SQL commands as covered on the Introduction to MySQL course. Prerequisites: MySQL foundation Duration 5 days MySQL for developers training course contents Introduction Administration and Course Materials, Course Structure and Agenda, Delegate and Trainer Introductions. Client/server concepts MySQL client/server architecture, Server modes, Using client programs, Logging in options, Configuration files, Precedence of logging in options Hands on Using client/server The MySQL client program Using MySQL interactively, The MySQL prompts, Client commands and SQL statements, Editing, Selecting a database, Help, Safe updates, Using script files, Using a source file, Redirecting output into a file, Command line execution, Mysql output formats, Overriding the defaults, Html and xml output, MySQL Utilities. Hands on Using the MySQL client program Data types Bit data type, Numeric data types, Auto_increment, Character string data types, Character sets and collation, Binary string data types, Enum and Set data types, Temporal data types, Timezone support, Handling Missing Or Invalid Data Values, SQL_MODE options. Hands on Using data types Identifiers Using Quotes with identifier naming, Case sensitivity in Identifier naming, Qualifying columns with table and database names, Using reserved words as identifiers, Function names Hands on Using identifiers Databases Database properties, Creating a database, Selecting a database, Altering databases, Dropping databases, Obtaining database metadata, The SHOW command, The INFORMATION_SCHEMA database, The SHOW CREATE command Hands on Using databases Tables and indexes Table properties, Creating tables, Create table using Select or Like, Temporary tables and memory tables, Altering tables, Adding columns, Changing column widths and types, Renaming columns, Dropping columns, Adding constraints, Dropping constraints, Renaming tables, Change the table storage engine, Multiple alterations, Dropping tables, Emptying tables, Obtaining table metadata, Show create table, The information_schema, Index introduction, Structure of a mysql index, Creating and dropping indexes, Creating an index, Altering a table to add an index, Specifying index type, Dropping indexes, Obtaining Index Metadata. Hands on Creating, altering and dropping tables/indexes Querying for data The SQL select statement and MySQL differences, Advanced order by, Order by and collation, Order by with enum datatype, Order by with Set datatype, Ordering with distinct and group by Special features of union, Limit and order by clauses, Group By clause, Group_concat, Using Rollup in a Group By clause. Hands on Querying for data SQL Expressions and functions Components of expressions, Nulls, Numeric expressions, String expressions, Temporal expressions, Comparison functions, Flow control functions, Numeric functions, String functions, Temporal functions. Hands on Using expressions and functions Updating data Update operations and privileges, Inserting rows, Insert using a set clause, Inserting duplicate values, Replacing rows, Updating rows, Update using the order by and limit clauses, Deleting rows, The delete and truncate statements. Exercise: Inserting, updating, replacing and deleting data Connectors MySQL client interfaces, MySQL connectors, Oracle and community conectors, Connecting to MySQL server using Java and PHP connectors, MySQL and NoSQL, Innodb integration with memcached. Obtaining database metadata What is metadata?, The mysqlshow utility, The show and describe commands, Describing tables, The information_schema, Listing tables, Listing columns, Listing views, Listing key_columns_usage. Hands on Obtaining database metadata Debugging Mysql error messages, The show statement, Show errors, Show count(*) errors, Show warnings, Show count(*) warnings, Note messages, The perror utility. Hands on Debugging Joins Overview of inner joins, Cartesian product, Inner joins with original syntax, Non equi-join, Using table aliases to avoid name clashes, Inner Joins With ISO/ANSI Syntax, Outer Joins, Left outer joins, Right outer joins, Full outer joins, Updating multiple tables simultaneously, Updating rows in one table based on a condition in another, Updating rows in one table reading data from another, Deleting from multiple tables simultaneously, Deleting rows in one table based on a condition in another. Hands on Coding joins Subqueries Types of subquery, Multiple-column subqueries, Correlated subqueries, Using the ANY, ALL and SOME operators, Using the EXISTS operator, Subqueries as scalar expressions, Inline views, Converting subqueries to joins, Using subqueries in updates and deletes. Hands on Coding subqueries Views Why views are used, Creating views, View creation restrictions, View algorithms, Updateable views, Altering and dropping views, Displaying information about views, Privileges for views. Hands on Using views Import and Export Exporting using SQL, Privileges required to export data, Importing using SQL, Messages when loading data, Privileges required to load data, Exporting from the command line, Mysqldump main options, Importing from the command line, Mysqlimport main options. Hands on Importing and exporting User variables and prepared statements Creating User variables, User variables in a select, Prepared statements, The prepare statement, The execute statement, The deallocate statement, Using prepared statements in code, with connectors. Hands on Using variables and prepared statements Introduction to stored routines Types of stored routines, Benefits of stored routines, Stored routine features, Differences between procedures and functions, Introduction to the Block, Declaring variables and constants, Assigning values to variables, Definer rights and invoker rights, Using SELECT in stored routines, Altering and dropping stored routines, Obtaining stored routine metadata, Stored routine privileges and execution security. Hands on Writing simple stored routines Stored routines - program logic The IF .. THEN .. ELSEIF construct, The CASE statement, The basic loop, The while loop, The repeat loop, The iterate statement, Nested loops. Hands on Writing stored routines with program logic Stored routines - exception handlers and cursors Dealing with errors using Exception handlers, Cursors, What is a cursor?, Cursor operations, Declaring cursors, Opening and closing cursors, Fetching rows, Status checking. Hands on Writing stored routines with program logic Procedures with parameters Creating procedures with parameters, Calling Procedures With Parameters. Hands on Writing stored routines with parameters Functions What is a function?, The create function statement, Executing functions, Executing functions from code, Executing functions from SQL statements, The deterministic and SQL clauses. Hands on Writing functions Triggers Trigger creation, Restrictions on triggers, The create trigger statement, Using the old and new qualifiers, Managing triggers, Destroying triggers, Required privileges. Hands on Writing triggers Basic optimizations Normalisation of data to third normal form, Using indexes for optimization, General query enhancement, Using Explain to analyze queries, Choosing an INNODB or MYISAM storage engine, Using MySQL Enterprise Monitor in query optimization. Hands on Making use of basic optimizations More about indexes Indexes and joins Hands on Investigating indexes and joins

Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and export data ' Customer Feedback Best Training Ever! Just finished a bespoke 1-1 training course in Excel Advanced, Macros & VBA. Pedro is an excellent trainer, imparting his skills and knowledge in the best way - appropriately to audience skills, knowledge and ability. Pedro is always approachable, encouraging and supportive, giving delegates the optimum learning environment. I would not hesitate to recommend Pedro as a trainer, whatever your level of ability. Amanda Morris - Treasury & Systems Accountant at Reall - Real Equity for All The course was very interesting and engaging and will definitely be put to use. The trainer was very helpful and charismatic. Marving Lopez - AM Best Europe Pedro was excellent. Very knowledgeable, clear and great rapport with class. Darren Barkey - Direct Wines Great content and learnt a lot. Really enjoyable :) Kristie-Lee Ryan - Stirling Ackroyd 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. Advanced Functions COUNT, COUNTA, COUNTIF, COUNTBLANK, SUMIF, SUBTOTAL IF, OR, AND, IFERROR VLOOKUP to lookup Exact Values and Approximate values MATCH, INDIRECT, ROW/COLUMN, INDEX, OFFSET Analysing Data PMT function to calculate a monthly payment of a loan What If Analysis using Goal Seek Use scenarios to consider many different variables Using Solver Add-in to optimize variables PivotTables Create a PivotTable to analyse worksheet data Add or remove fields in a PivotTable Change the data source for a PivotTable Working with external data sources Using different Statistical Functions Calculate a Running Total, % of Grant Total, Difference From… Using the Slicer and Timeline to filter the PivotTable Using Filters in a PivotTable Group by Date, Auto Group by ranges of values, Custom Group Create a PivotChart The GETPIVOTDATA function Formula auditing Precedents and dependents Error checking Watch a formula and its result by using the Watch Window Evaluate a nested formula one step at a time Data Validation Number Validation Data List Validation Message Prompts and Alerts Conditional Data Validation Data Validation Errors Consolidation Consolidate data by position Consolidate data by category Use a formula to consolidate data Outline (group) data in a worksheet Create an outline of rows Create an outline of columns Copy outlined data Hide or remove an outline Connect external data to your workbook Using the Power Query Editor to import data From Text and CSV, From Access, From Web, From another Workbook Using the Power Query Editor to; Transform your data by Selecting which fields to import, by Splitting Columns, Changing Data Type and more. Deleting Applied Steps Refreshing your data Working with Form Controls; Buttons, Option Buttons and Scroll Bars Introduction to Macros Change Macro Security settings How to Record a macro Some Macro Examples Delete a macro Edit the macro to view the VBA code Copy part of a macro to create another macro Assign a macro to a button Who is this course for? Who is this course for? This course is intended to end users who want to develop their skills so they can use advanced techniques to analyse extensive and complex datasets in Excel and to automate simple tasks with the use of Macros. Requirements Requirements Preferably, delegates should have attended the Excel Intermediate course. Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and export data ' Customer Feedback Best Training Ever! Just finished a bespoke 1-1 training course in Excel Advanced, Macros & VBA. Pedro is an excellent trainer, imparting his skills and knowledge in the best way - appropriately to audience skills, knowledge and ability. Pedro is always approachable, encouraging and supportive, giving delegates the optimum learning environment. I would not hesitate to recommend Pedro as a trainer, whatever your level of ability. Amanda Morris - Treasury & Systems Accountant at Reall - Real Equity for All The course was very interesting and engaging and will definitely be put to use. The trainer was very helpful and charismatic. Marving Lopez - AM Best Europe Pedro was excellent. Very knowledgeable, clear and great rapport with class. Darren Barkey - Direct Wines Great content and learnt a lot. Really enjoyable :) Kristie-Lee Ryan - Stirling Ackroyd 1 year email support service Take a closer look at the consistent excellent feedback visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering classrom, one to one, tailored and bespoke courses. Tailored In Company training: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. Advanced Functions COUNT, COUNTA, COUNTIF, COUNTBLANK, SUMIF, SUBTOTAL IF, OR, AND, IFERROR VLOOKUP to lookup Exact Values and Approximate values MATCH, INDIRECT, ROW/COLUMN, INDEX, OFFSET Analysing Data PMT function to calculate a monthly payment of a loan What If Analysis using Goal Seek Use scenarios to consider many different variables Using Solver Add-in to optimize variables PivotTables Create a PivotTable to analyse worksheet data Add or remove fields in a PivotTable Change the data source for a PivotTable Working with external data sources Using different Statistical Functions Calculate a Running Total, % of Grant Total, Difference From… Using the Slicer and Timeline to filter the PivotTable Using Filters in a PivotTable Group by Date, Auto Group by ranges of values, Custom Group Create a PivotChart The GETPIVOTDATA function Formula auditing Precedents and dependents Error checking Watch a formula and its result by using the Watch Window Evaluate a nested formula one step at a time Data Validation Number Validation Data List Validation Message Prompts and Alerts Conditional Data Validation Data Validation Errors Consolidation Consolidate data by position Consolidate data by category Use a formula to consolidate data Outline (group) data in a worksheet Create an outline of rows Create an outline of columns Copy outlined data Hide or remove an outline Connect external data to your workbook Using the Power Query Editor to import data From Text and CSV, From Access, From Web, From another Workbook Using the Power Query Editor to; Transform your data by Selecting which fields to import, by Splitting Columns, Changing Data Type and more. Deleting Applied Steps Refreshing your data Working with Form Controls; Buttons, Option Buttons and Scroll Bars Introduction to Macros Change Macro Security settings How to Record a macro Some Macro Examples Delete a macro Edit the macro to view the VBA code Copy part of a macro to create another macro Assign a macro to a button Who is this course for? Who is this course for? This course is intended to end users who want to develop their skills so they can use advanced techniques to analyse extensive and complex datasets in Excel and to automate simple tasks with the use of Macros. Requirements Requirements Preferably, delegates should have attended the Excel Intermediate course. Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included