6894 Courses in Matlock delivered Live Online

Customer care, customer service, Moccasin Approach,

Interactive Presentation Skills, Presenting, Presentations, Presentation Skills,

Train the Trainer, Trainer Development,

Organisational development, Organisational culture, Organisational values, Organisational environment,

Coaching, Workplace coaching, Floor walking coaching, Organisational coaching,

High Performing Teams. Moccasin Approach, Moccasin Manager,

The Moccasin Manager, The Moccasin Approach, Management Training, Management Development,

Managing meetings, Meeting Management, Efficient Meetings, Moccasin Approach, Moccasin Manager,

Learning Centre Support Specialist, Learning Support Assistant,

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company