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Introducing the Therapeutic Intervention Package: Guided Support for Positive Change and Emotional Healing Are you seeking professional guidance to overcome challenges, manage stress, and foster emotional well-being? Miss Date Doctor’s Therapeutic Intervention Package offers you a personalized and structured approach to address your concerns, providing you with expert insights and tools to facilitate positive change and emotional healing. Life can present us with various obstacles that impact our mental and emotional health. Our experienced therapists are dedicated to helping you navigate through these challenges, empowering you to make informed decisions and cultivate a healthier and more fulfilling life. Here’s how the Therapeutic Intervention Package can support you: Personalized Assessment: Our therapists will conduct a comprehensive assessment to understand your specific needs, goals, and areas of concern. Tailored Treatment Plan: We’ll work together to create a personalized treatment plan that addresses your unique challenges and supports your well-being. Evidence-Based Techniques: Therapeutic interventions will be rooted in evidence-based techniques to promote emotional healing and positive change. Skill Building: Our therapists will equip you with practical skills and coping strategies to navigate challenges and manage stress. Emotional Regulation: We’ll focus on helping you develop healthy emotional regulation techniques to manage intense feelings. Goal Achievement: Together with your therapist, you’ll set achievable goals and track your progress as you work towards positive change. Supportive Environment: The Therapeutic Intervention Package offers a safe and non-judgmental space for you to explore your thoughts and feelings. Empowerment and Growth: Our therapists are committed to empowering you to overcome obstacles, build resilience, and experience personal growth. The Therapeutic Intervention Package at Miss Date Doctor is designed to provide you with expert support and guidance on your journey to improved emotional well-being. Our experienced therapists offer insights, tools, and a compassionate space to help you navigate challenges and foster positive change. Invest in your mental and emotional health and take the first step towards positive transformation with the Therapeutic Intervention Package. Embrace the opportunity to gain insights, develop skills, and create lasting positive change in your life. Let our skilled therapists guide you towards a brighter and more empowered future. 3 sessions x1 hour https://relationshipsmdd.com/product/therapeutic-intervention-package/

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Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace. A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.

Improving Communications UK offers an Advanced Presentation Skills course designed to enhance public speaking abilities and improve the use of presentation software. This course provides delegates with the opportunity to refine their skills in a supportive environment. As delegates deliver their presentations, they are coached on key areas such as body language, posture, word choice, confidence, eye contact, volume, and reducing verbal tics and filler words. This comprehensive approach ensures that delegates can effectively engage their audience and convey their message with clarity and confidence. The course also focuses on enhancing content and visual aids, typically using software like PowerPoint. Delegates learn how to: Clearly state their purpose Reduce text on slides Create user-friendly messages Select impactful graphics to support their message By the end of the course, delegates will be able to deliver organised and engaging presentations that motivate audiences, craft streamlined messages, enhance their stage presence, and convince listeners with compelling evidence in speech and visuals. This course is ideal for those seeking to improve their presentation skills and make a lasting impact. The Advanced Presentation Skills course is a 4-hour interactive virtual class for up to six delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a personal and interactive learning experience from the comfort of one's own home.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Duration 1 Days 6 CPD hours Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Setting SMART Goals The Three P?s The SMART Way Prioritizing Your Goals Visualization 3 - Prioritizing Your Time The 80/20 Rule The Urgent/Important Matrix Being Assertive 4 - Planning Wisely Creating Your Productivity Journal Maximizing the Power of Your Productivity Journal The Glass Jar: Rocks, Pebbles, Sand, and Water Chunk, Block, and Tackle Ready, Fire, Aim! 5 - Tackling Procrastination Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog! 6 - Crisis Management When the Storm Hits Creating a Plan Executing the Plan Lessons Learned 7 - Organizing Your Workspace De-Clutter Managing Workflow Dealing with E-mail Using Calendars 8 - Delegating Made Easy When to Delegate To Whom Should You Delegate? How Should You Delegate? Keeping Control The Importance of Full Acceptance 9 - Setting a Ritual What is a Ritual? Ritualizing Sleep, Meals, and Exercise Example Rituals Using Rituals to Maximize Time 10 - Meeting Management Deciding if a Meeting is Necessary Using the PAT Approach Building the Agenda Keeping Things on Track Making Sure the Meeting Was Worthwhile 11 - Alternatives to Meetings Instant Messaging and Chat Rooms Teleconferencing E-mail Lists and Online Groups Collaboration Applications 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Time Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Time Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This course is designed to equip participants with comprehensive knowledge in Pharmaceutical Quality System and Good Manufacturing and Distribution Practices. It covers the entire lifecycle of pharmaceutical production, from initial design and development to distribution and compliance. The course includes real-world case studies and interactive tools. Course Objectives Career Launch: Equip those with little or no GMP/QA experience with the essential knowledge, practical skills, and industry support needed to launch a successful career. Comprehensive Foundation: Provide a strong foundational understanding of QA in the EU, UK, and US, preparing you for diverse opportunities in the global market

Simply speaking, Life Coaching is about raising awareness of how we can move from A to B. Sometimes we don't know what place B is, and we can use Coaching to gain clarity on what B looks and feels like. Life Coaching is non-directive, which means as a Coach, I help you to unlock your potential rather than tell you what to do. The experience creates a space for accountability and motivation to take positive action. ​ My role as your Holistic Coach is to provide you with a safe space for you to ground, explore & embrace your emotions, claim your personal power to design & live your dream life.