1628 Courses in London delivered Live Online

  Gain an in-depth understanding of GDPR solutions and how they map to compliance requirements.   Learn how to perform and lead Privacy Information Management System (PIMS) certification audits to ISO 19011 standards. Enhance your existing or learn with new skills in the field of Data Protection; Candidates deliver Assurance services to organisations by advising on conformance with PIMS requirements; Become a Technical expert on the preparation required for ISO 27701 Certification About This Course   Learning outcomes Understand a Privacy Information Management System (PIMS) and its processes based on ISO/IEC 27701 Identify the relationship between ISO/IEC 27701, ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks Acquire the competences of the auditor's role in planning, leading, and following up on a management system audit in accordance with ISO 19011. Learn how to interpret the requirements of ISO/IEC 27701 in the context of a PIMS audit Course Overview Domain 1-The Process of Auditing Information Privacy Systems & Solutions Domain 2-Governance & Management of Information Privacy Technology Domain 3-Information Systems Acquisition, Development & Implementation Domain 4-Information Systems Operations, Maintenance & Service Management Domain 5-Protection of Personally Identifiable Information (PII) Assets Course Agenda Day 1: Introduction to Privacy Information Management System (PIMS) and ISO/IEC 27701 Day 2: Audit principles, preparation, and launching of an audit Day 3: On-site audit activities and Closing the Audit Accreditation   This course is Accredited by NAS and Administered by the IECB Assessment   All candidates at official training courses will be tested throughout the course delivery, with quizzes and exercises. The final exam is a 10 question essay type exam, offered on the afternoon of the final day. This exam should be completed within 180 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Prerequisites   None, but candidates would benefit from having a fundamental understanding of Audit principles What's Included?   Comprehensive course materials totalling some 450 pages Case Study Exam fees Exam pass guarantee Who Should Attend?   Auditors seeking to perform and lead Privacy Information Management System (PIMS) certification audits Managers or consultants seeking to master a PIMS audit process Individuals responsible for maintaining conformance with PIMS requirements Technical experts seeking to prepare for a PIMS audit Expert advisors in the protection of Personally Identifiable Information (PII)

  Delivered in either our Live Online format (4 days) or in our Classroom (5 days), the ISO 37001 Lead Auditor training course enables you to develop the necessary expertise to perform an Anti-bribery Management System (ABMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.   Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program and audit team.    After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain the "Certified ISO 37001 Lead Auditor' credential. By holding this Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.   Learning objectives   Understand the operation of an Anti-bribery Management System based on ISO 37001 and its principal processes Understand the correlation between ISO 37001 and other standards and regulatory frameworks Understand the auditor's role in planning, leading and following-up on a management system audit in accordance with ISO 19011 Interpret the requirements of ISO 37001 in the context of an ABMS audit Strengthen the personal skills necessary for an auditor to act with due professional care during an audit   Educational approach   Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and discussions Practice tests are similar to the certification exam Prerequisites   A foundational understanding of ISO 37001 and knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Auditors seeking to perform and lead Anti-bribery Management System (ABMS) certification audits Managers or consultants seeking to master an Anti-bribery Management System audit process Individuals responsible for maintaining conformance with ISO 37001 requirements Technical experts seeking to prepare for an Anti-bribery Management System audit Expert advisors in Anti-bribery Management Accreditation Assessment   The exam is delivered in a 12 question essay format, to be completed within 150 minutes and gaining a 70% pass mark. Exam results are provided within 24 hours. Provided by   This course is Accredited by NACS and Administered by the IECB.

This Level 4 course aims to equip professionals with the knowledge about the skills and practical behaviours which are required for them to step into a leadership/management role. The demand for management roles is expected to grow in the coming years. This is due to a number of factors, including: The ageing population, which is leading to a shortage of skilled workers. The increasing complexity of businesses requires more managers to oversee operations. The growing importance of technology is creating new opportunities for managers to lead and innovate.

Certified Business Relationship Manager (CBRM®): Virtual In-House Training The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise. The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®). What You Will Learn The successful candidate will demonstrate deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate will: Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise Understand how to use their personal power and influence to build business relationships and foster a culture that excels at business value results Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks Be able to assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time Be able to assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement Be able to apply cross-organization communication techniques to clearly articulate real Provider / business value delivered to the organization Be able to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy Promote and catalyze business innovation in the Provider's sphere of influence Be able to use the Business Value Management process, techniques, and metrics to define, realize, and optimize the value of Provider capabilities and assets Apply Business Partner Experience Management so as to foster a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business Understand the implications of Lean / Agile methods for the BRM role and capability Influence the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value. Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Contribute to Business Transition Management in order to foster organizational understanding, support, adoption, and business value results of investments in new business capabilities Course Introduction Explain the House of BRM, recalling the BRM Core Disciplines, competencies required for the BRM role, and necessary conditions for protecting the integrity of the role Recall the key BRM concepts, processes, and techniques Understand the Business Relationship Maturity Model and the Five Relationship Maturity Levels Understanding Business Relationship Maturity and Value The Strategic BRM Role and Capability BRM Impact on Business Value Introduction to the ACME Leisurewear Case Scenario that is used through the course Assessing BRM Context Clarifying Issues Conducting a Business Demand Maturity Assessment Conducting a Business Relationship Maturity Assessment Conducting a Provider Capability Maturity Assessment Shaping the Business Partner's experience with the Provider The BRM role in Service Management Developing Strategic Relationships How to assess Strategic Relationships and plan for their improvement How to achieve business impact through influence and persuasion How to plan and execute BRM formal communications Organizational considerations for BRM deployment How to determine appropriate BRM performance measurement Optimizing Business Value Formulating and Clarifying Business Strategy Catalyzing Business Innovation Business Capability Management Value Management Planning Portfolio Management Business Transition Planning Business Value Optimization Summary and CBRM Exam Preparation Course Summary CBRM Syllabus Review Format and structure of the CBRM® Practitioner Exam Exam hints and tips Sample Exam

  In this training course, you will learn about the various aspects of a CMS, including the compliance policy, compliance culture, compliance risk assessment, operational controls, performance measurements, leadership and commitment, internal audit, management review, and continual improvement. After completing the training course, you can sit for the exam. If you successfully pass the exam, you can gain the 'Certified ISO 37301 Foundation' credential. By gaining this Credential, you can demonstrate that you have the necessary professional capabilities to be part of an ISO 37301 CMS implementation project About This Course   By participating in this training course, you will: Understand the basic compliance management concepts, definitions, and approaches Get acquainted with the ISO 37301 requirements for a compliance management system Develop a general understanding of how an organization can meet the requirements of ISO 37301   Course Agenda   Day 1: Introduction to compliance concepts, CMS, and clauses 4-6 of ISO 37301 Day 2: Clauses 7-10 of ISO 37301 and certification exam Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 40 question, multiple choice type exam on Day 2 of the course. The overall passing score is 70%, to be achieved within the 60 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   What's Included?   Certification fees are included in the exam price. Training material containing over 200 pages of information and practical examples will be given to each participant. An attestation of course completion worth 14 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course. In case participant(s) fail to pass the exam, they can retake the exam once for free within 12 months of the initial exam date. Prerequisites   There are no prerequisites to participate in this training course. Accreditation Provided by   This course is Accredited by NACS and Administered by the IECB.

IELTS Level 6-7 prepares you for the IELTS exam aiming at Levels 6 or 7. You train in the Language and Techniques that will help you pass the exam.

  ISO 45001 is the first global Occupational Health and Safety Management System standard that replaces OHSAS 18001. The ISO 45001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Occupational Health and Safety Management System (OH&S MS) based on ISO 45001. About This Course   During this training course, you will also gain a thorough understanding of the best practices of an OH&S MS and be able to apply them to continually improve the organization's OH&S performance and ensure the well-being of employees by providing a safe and healthy workplace.   After mastering all the necessary concepts of Occupational Health and Safety Management Systems, you can sit for the exam and gain the "Certified ISO 45001 Lead Implementer' credential. By holding this Certificate, you will be able to demonstrate that you have the practical skills and professional knowledge to implement ISO 45001 in an organization.   Learning objectives   Acknowledge the correlation between ISO 45001 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an OH&S management system Learn how to interpret the ISO 45001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an OH&S management system Acquire the expertise to advise an organization in implementing OH&S management system best practices   Educational approach   This training is based on both theory and best practices used in the implementation of an OH&S MS Lecture sessions are illustrated with questions and examples that help translate theory into practice Practical exercises include examples and discussions Practice tests are similar to the Certification Exam Prerequisites   A foundational understanding of ISO 45001 and knowledge of implementation principles. Who Should Attend?   Managers or consultants involved and concerned with Occupational Health and Safety Management Expert advisors seeking to master the implementation of an Occupational Health and Safety Management System Individuals responsible for maintaining conformance with OH&S MS requirements OH&S MS team members What's Included?   Refreshments & Lunch * Course Slide Deck Official Study Guides Official Exam Q&A The Exam   * Classroom courses only   Accreditation Assessment   Course delegates will sit a combination of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. Overall pass mark is 70%, to be completed within the 150 minute time window. Provided by   This course is Accredited by NACS and Administered by the IECB.

  Make a difference in your organization and in your career. The CIPM designation says that you're a leader in privacy program administration and that you've got the goods to establish, maintain and manage a privacy program across all stages of its lifecycle. The CIPM is the world's first and only certification in privacy program management. When you earn a CIPM, it shows that you don't just know privacy regulations-you know how to make it work for your organization. In other words, you're the go-to person for day-to-day operations when it comes to privacy. Developed in collaboration with the law firms, Bird and Bird, Field Fisher, Wilson/Sonsini and Covington and Burling, the CIPM encompasses pan-European and national data protection laws, key privacy terminology and practical concepts concerning the determination of control measures designed to protect personal data and trans-border data flows. About This Course   Delivered in a modular format, the course covers;   Module 1: Introduction to privacy program management Identifies privacy program management responsibilities, and describes the role of accountability in privacy program management. Module 2: Privacy governance Examines considerations for developing and implementing a privacy program, including the position of the privacy function within the organization, role of the DPO, program scope and charter, privacy strategy, support and ongoing involvement of key functions and privacy frameworks. Module 3: Applicable laws and regulations Discusses the regulatory environment, common elements across jurisdictions and strategies for aligning compliance with organizational strategy. Module 4: Data assessments Relates practical processes for creating and using data inventories/maps, gap analyses, privacy assessments, privacy impact assessments/data protection impact assessments and vendor assessments. Module 5: Policies Describes common types of privacy-related policies, outlines components and offers strategies for implementation. Module 6: Data subject rights Discusses operational considerations for communicating and ensuring data subject rights, including privacy notice, choice and consent, access and rectification, data portability, and erasure and the right to be forgotten. Module 7: Training and awareness Outlines strategies for developing and implementing privacy training and awareness programs. Module 8: Protecting personal information Examines a holistic approach to protecting personal information through privacy by design. Module 9: Data breach incident plans Provides guidance on planning for and responding to a data security incident or breach. Module 10: Measuring, monitoring and auditing program performance Relates common practices for monitoring, measuring, analyzing and auditing privacy program performance   The CIPM body of knowledge outlines all the concepts and topics that you need to know to become certified. The exam blueprint gives you an idea of how many questions from each topic area you can expect on the exam.  Prerequisites   There are no prerequisites for this course but attendees would benefit from a review of the materials on the IAPP site What's Included?   Breakfast, Lunch and refreshments (Classroom based courses only)  The Official Study Guide (Privacy Programme Management - Third Edition)*  Official Exam Q&A's*  Official Practice Exam Participant Guide* 1 years membership of the IAPP  The Exam Fees * In electronic format for Live Online and hard copy for Classroom delegates   Who Should Attend?   The CIPM is ideal for IT and information security leaders responsible for developing Data Protection frameworks and applying best practice, including those in the following positions: Data Analysts Cyber Security Analysts and Managers Aspiring Data Protection Officers IT Managers  Accreditation Our Guarantee   We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.

  The IECB Certified Data Protection Officer training course will help you acquire the knowledge and skills to serve as a Data Protection Officer (DPO), allowing you to help organizations understand and implement solutions that meet the compliance requirements of the General Data Protection Regulation (GDPR), as well as a number of other regulatory requirements. The course takes a practical look at the GDPR requirements and advises on the mapping of solutions. In this way, delegates can master the role of the DPO and become competent to inform, advise, and monitor compliance with the GDPR and cooperate with the supervisory authority. About This Course   After attending the training course, you can sit for the exam, and gain the 'Certified Data Protection Officer' credential, which validates that you have the Legal and regulatory knowledge required of a key adviser and practical knowledge to advise organisations how to meet their obligations regarding the GDPR compliance   Learning Outcomes; Acquire a thorough understanding of the basic concepts and components of global Data Protection Regulation(s) Understand the correlation between the General Data Protection Regulation and best practice standards such as ISO 27701 Acquire a thorough understanding of the data protection by design requirements, particularly in relation to the protection of data Interpret the data protection requirements within the context of an organization Understand how to support an organization to plan, implement, manage, monitor and maintain ongoing compliance to the GDPR   Our approach  This training course is based on the practical application of best practices used in exercising the role of the DPO. Course modules include practical examples of the role of DPO. Delegates are encouraged to engage in discussions and exercises. A Case Study which brings the materials to life.   Course agenda   Day 1: Introduction to the GDPR Principles Day 2: The role of the DPO in the determination of a GDPR compliance program Day 3: The role of the DPO in business operations Day 4: Monitoring and maintenance of the GDPR compliance programme, as well as the examination   Prerequisites   A basic understanding of the GDPR will benefit course delegates.  What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Materials CPD Certificate The Exam fees Who Should Attend?   Individuals seeking to move into the role of DPO Team members who define, implement, and maintain a GDPR compliance programme Information Security Managers responsible for the personal data protection of an enterprise and the management of its risks Members of an information security, risk management, or Data Governance team Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and train for free, with the exam retake included too. Assessment   All candidates at official training courses will be offered the opportunity to sit the associated exam. For CDPO, this constitutes a 12 question essay type exam which should be completed within 240 minutes. A passing score is achieved at 70%. Accreditation Provided by   This course is Accredited by NACS and Administered by the IECB.

AgilePM® Practitioner: In-House Training This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps