4764 Courses in London delivered Live Online

Supporting your team - a manager's guide Facilitated by Claire Warner Charity Culture, Wellbeing & Leadership Specialist Aimed at managers | heads of | directors working in fundraising and marcomms leadership roles in UK hospices Please only sign up for this session if you have line management responsibility - - - Managing a team of fundraisers isn’t just about hitting targets - it’s about keeping your people motivated, engaged, and well-supported. Hospice fundraising comes with unique pressures, and as a manager, you play a crucial role in helping your team navigate them. This practical, interactive workshop will help you: ✅ Recognise the early signs of stress and burnout in your team ✅ Create a culture of support, resilience, and psychological safety ✅ Implement strategies to balance high performance with team wellbeing With real-life examples, discussion, and actionable takeaways, you’ll leave with the tools and confidence to be a stronger, more effective leader for your fundraisers. - - - Claire Warner (she/her) is a Charity Culture, Wellbeing & Leadership Specialist. Before developing this specialism, Claire had 19 years working in the charity sector, including 10 years in Director / Senior Leader roles. But it was a period of significant unwellbeing (breast cancer) that led Claire to the career change. And it was in conducting a large piece of research into sector wellbeing, that Claire recognised this significant gap in provision and went on to create Lift. In 2020, Claire won the Best Digital Leader Award at the Social CEO Awards for her wellbeing work during the pandemic. In 2021, she curated the first Charity Workplace Wellbeing Summit and was named as one of Charity Times Magazine’s 20 Pandemic Pioneers. Claire lives in rural Lancashire with her husband, their two daughters, Rowan the dog and horses Maddie and Bernie.

Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This short 3-hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers: Understanding your role as a supervisor SRA obligations and competence expectations Setting expectations and effective delegation Monitoring progress and quality Managing performance in difficult situations Top tips for impactful feedback By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs. Target Audience This online course is aimed at managers, team leaders and other supervisors. Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our 6 hour 30 minutes Supervision & Managing Performance Course. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Matthew Howgate, Consultant, DG Legal Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme. Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance.

LOOKING FOR: PICTURE BOOKS, MG, YA, ADULT FICTION Clare Wallace joined the Darley Anderson Agency in January 2011 and is building both the Darley Anderson Children’s Agency and the Darley Anderson Illustration Agency lists as well as taking on adult fiction for debut authors. Clare is particularly looking for funny chapter books for younger readers at the moment, as well as contemporary MG, YA fantasy, romance, and rom coms, especially with underrepresented protagonists. For picture books she has the widest taste, from daft to lyrical, rhyming to prose. As well as being busy with the children’s and illustration agencies, Clare is open to debut adult fiction submissions that could be described as book club, rom-com, romance, saga, reading group, fantasy or historical fiction. She often doesn’t know what she’s looking for until she finds it (although she is not the person for steampunk or space opera). She represents picture books, middle-grade, teenage and YA and debut adult fiction. The clients Clare represents include Perdita & Honor Cargill, Caroline Crowe, Tom Ellen, Martyn Ford, Stewart Foster, Olivia Hope, A M Howell, Polly Ho-Yen, Rachel Ip, Beth Reekles, J.P. Rose, Lindsay Galvin, Dave Rudden, Deirdre Sullivan and Efua Traoré. Whatever the age range, Clare loves a big hook, a lot of heart, and a standout voice. She loves to discover memorable new characters, bold and unique voices, strong concepts and gripping storytelling. This list gives a good indication of Clare's taste but if your submission doesn’t fit a description here, it doesn’t mean Clare doesn’t want to receive it. Clare would like you to send a covering letter, a one page synopsis and the first three chapters (Max 5000 words) of your manuscript in a single word document. For picture books, please submit a covering letter and up to three completed texts. Please send EITHER picture books OR another genre, not both in one submission. (In addition to the paid sessions, Clare is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 21st April 2025

Official BRCGS Product Safety Management course: HACCP Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

Official BRCGS Product Safety Management course: HARA Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: Research and understand each unique customer to demonstrate expertise; Conduct productive meetings to discover useful information to formulate the most effective solution(s); Propose plans that are fully aligned with the target’s situation and needs; Increase abilities to engage and motivate the prospect/client through compelling presentations; Convey emotional intelligence enthusiasm and sincerity to get client buy-in; Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.   Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.

Official BRCGS Product Safety Management course: HARPC Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

Booked or looking to book your GIC? Want to know what to expect? Join us for an online session where we go through what is expected of you on the course and your chance to ask questions.

The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.

leading expert Philip Warford will talk about the options available to protect a disabled person using specialist Wills and Trusts