94 Courses in Liverpool delivered Live Online

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6) FDSc (Foundation Degree Level) qualification Nationally Recognised certificate Dually accredited: Open College Network and CPD Covers both aspirated and evacuated systems Covers specialised blood collection systems & methods Classroom or Virtual Classroom learning options Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep) Complete your training from beginner to advanced level This course either follows on from our Introduction to Phlebotomy Course or can be combined with our introductory course as part of a course package (see below) Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.

Course Overview Teaching the theory and practise of suicide intervention skills that can be applied in any professional or personal setting, captured in a one-day event accredited by City and Guilds of London. We use only the most experienced suicide prevention trainers to deliver this unique learning experience: for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide. The Suicide First Aid through Understanding Suicide Intervention (SFAUSI) course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.  Course Content SFAUSI is comprised of 4 parts, each 90 minutes duration. The programme teaches and practices the skills and knowledge needed to identify someone who may be thinking about suicide and competently intervene to help create suicide- safety as a first aid approach.  Part 1  Introduction to: the day; programme; ourselves and suicide prevention Stigma, Survivors of bereavement by suicide and the Hidden Toll Suicide thoughts and suicide behaviour Intention of behaviour Versus Outcome of behaviour Possible Causes of Suicidal thoughts Part 2 Suicide – the Ripple Effect Population-based approach to suicide prevention Partnership working Working with attitudes and values “I’m so glad you told me” - Audio visual Part 3 Meeting the needs of a person who is thinking about suicide Suicide-Safety Guide Step 1 – Recognising suicide and asking about suicide Step 2 – Understanding options Part 4 Step 3 – Safeguarding suicide Suicide-safety and self-care The risk assessment approach Suicide and suicide gestures Future learning Format Taught over 6 hours using tutor facilitated Socratic learning, tutor-led practice session, mini lectures, group work and audio-visual presentations. This is a highly interactive and emotionally engaging learning experience.  Pre-training requirement No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.  Who should attend?  Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members.  Accreditation Participants can choose to register for the City and Guilds accredited unit of learning for an additional fee of £85 per person. This involves completion of a written assignment.

This one-day Suicide First Aid training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

This half-day Suicide First Aid Lite training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

This workshop equips participants with the essential knowledge and skills to effectively intervene and support individuals who may be experiencing suicidal thoughts. Participants will learn to recognise the signs of suicidal ideation, confidently engage in supportive conversations, and create practical suicide-safety plans as part of a first aid approach.

In support of this year's World Suicide Prevention Day, all ticket fees for Tuesday 10th September 2024 are donated to The Ripple Suicide Prevention Charity - find out more about them here! Course Overview Teaching the theory and practice of suicide intervention skills that can be applied in any professional or personal setting, this programme is delivered over 3.5 hours as a suicide prevention awareness session. We use only the most experienced suicide prevention trainers to deliver this unique learning experience: for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide.  The Suicide First Aid Lite (Virtual) course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.  Course Content SFA Lite is comprised of 2 parts, each 90 minutes duration. The programme teaches the skills needed to identify someone who may be thinking about suicide and to pass the person onto a suicide first aider.  Part 1: Introduction to the session; programme, ourselves and suicide prevention Stigma and survivors of bereavement by suicide and the Hidden Toll Suicide thoughts and suicide behaviour Intention of behaviour versus outcome of behaviour Possible causes of suicide thoughts Suicide – the ripple effect Part 2: ‘I’m really glad you told me’ audio visual Suicide Safety Guidance Recognising and asking about suicide Referring a person onto suicide first aiders Suicide First Aid Lite (Virtual) training offers learning outcomes that are knowledge based and factual. This training can be used as a stand-alone programme or as the first part of a journey to learn suicide prevention skills.  The one-day programme Suicide First Aid through Understanding Suicide Interventions is a City & Guilds qualification programme and the next step for people wanting a more in-depth practise-based approach to the learning. The information in SFALV is easy to grasp for people of all skill levels and those with no prior knowledge of the subject. It is designed to meet the needs of virtual groups and could be used as a forerunner to the one-day Suicide First Aid Programme.  Evidence Base Two independent evaluations in 2016 and 2017 by Dr Paul Rogers demonstrated significant statistical change in 14 of 19 measures. Increased confidence and reduced anxiety in dealing with suicide, were among the leading outcomes.  Format Taught over 3.5 hours using tutor facilitated socratic learning, tutor-led practise sessions, mini lectures, group work and audio-visual presentations. This is a has some interactive elements and is an emotionally engaging learning experience.  Pre-training requirement No previous experience or training is necessary. Participants will be asked to self- reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.  Who should attend?  Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members. 

RQF level 1 Awareness of Safeguarding The RQF Level 1 Awareness of Safeguarding course is designed to provide individuals with a basic understanding of safeguarding principles and practices. It aims to raise awareness about the importance of safeguarding and promote the well-being and protection of vulnerable individuals, such as children, young people, and adults at risk. The course covers the following topics: Introduction to Safeguarding: Definition and importance of safeguarding. Key legislation, policies, and guidance related to safeguarding. Roles and responsibilities of individuals and organizations in safeguarding. Types of Abuse and Neglect: Overview of different types of abuse, including physical, emotional, sexual, and financial abuse. Recognizing signs and indicators of abuse and neglect. Understanding the impact of abuse on individuals' well-being. Vulnerable Groups: Identifying vulnerable groups, such as children, young people, older adults, and individuals with disabilities or mental health issues. Understanding the specific safeguarding concerns and considerations for each group. Reporting and Responding to Safeguarding Concerns: Procedures for reporting safeguarding concerns or disclosures. Understanding the importance of maintaining confidentiality and handling sensitive information appropriately. Responding to safeguarding concerns in a timely and appropriate manner. Promoting Safeguarding and Preventing Abuse: Strategies for promoting a safe and inclusive environment. Recognizing potential risk factors and implementing preventative measures. Understanding the importance of creating a culture of safeguarding within organizations. Multi-Agency Collaboration: Collaboration between different agencies and organizations involved in safeguarding, such as social services, law enforcement, and healthcare. Sharing information and working together to ensure effective safeguarding practices. Case Studies and Scenarios: Reviewing case studies and scenarios to apply safeguarding principles and practices. Analysing potential safeguarding dilemmas and decision-making processes. Personal Responsibilities: Recognizing personal boundaries and limitations when working with vulnerable individuals. Understanding the importance of self-care and managing emotional well-being when dealing with safeguarding issues. It is important to ensure that the course meets local safeguarding guidelines and requirements. Suitability - Who should attend? The RQF Level 1 Awareness of Safeguarding course is suitable for a wide range of individuals who may come into contact with vulnerable individuals or have a general interest in understanding safeguarding principles. Here are some key groups of people who should attend the course: Employees and Staff: The course is relevant for employees and staff members across various sectors and industries, including but not limited to education, healthcare, social services, hospitality, sports and recreation, and community organizations. It helps them develop a basic understanding of safeguarding principles and their responsibilities in ensuring the well-being and protection of vulnerable individuals they may encounter in their work. Volunteers: Individuals who volunteer their time and services in organizations that work with vulnerable individuals should attend the course. It equips them with essential knowledge and awareness of safeguarding issues, helping them provide appropriate support and maintain the safety and dignity of those they interact with. Parents and Caregivers: The course can benefit parents, guardians, and caregivers by providing them with a foundation in safeguarding principles. It helps them recognize potential risks and signs of abuse or neglect, enabling them to create safer environments for the children or vulnerable individuals under their care. Community and Youth Workers: Individuals involved in community work, youth organizations, or youth clubs should attend the course to enhance their understanding of safeguarding. It enables them to promote the well-being and safety of young people and recognize signs of potential abuse or exploitation. Volunteers or Trustees of Charitable Organizations: Individuals serving as volunteers or trustees in charitable organizations that work with vulnerable populations can benefit from the course. It helps them fulfill their responsibilities in safeguarding the individuals the organization serves and ensures they are aware of their legal and ethical obligations. General Public: The course is open to the general public as it provides valuable knowledge and awareness of safeguarding principles. It can benefit individuals who have an interest in understanding the rights and protection of vulnerable individuals in society. It's important to note that the RQF Level 1 Awareness of Safeguarding course provides foundational knowledge and awareness. For individuals who require more in-depth training or who have specific safeguarding roles or responsibilities, higher-level courses may be more suitable. Outcome / Qualification etc. Certification The qualification does not have an expiry date but refresher training and keeping up to date with changes to policies, procedures and new legislation through ongoing CPD is vital. Training Course Content Module 1 Introductions Module 2 Safeguarding legislation and guidance Module 3 Roles and responsibilities Module 4 Abuse and neglect Module 5 Identifying concerns and disclosure Module 6 Making judgements Module 7 Reporting concerns Module 8 Course closure and assessment MODULE 1 INTRODUCTIONS Session content Trainer/Assessor introduction Learner introductions Course syllabus Learning outcomes and assessment criteria Session duration 20 minutes MODULE 2 SAFEGUARDING LEGISLATION AND GUIDANCE Session content Introduction to safeguarding Definitions Assessment framework Safeguarding statistics Safeguarding legislation and guidance Rights of a child/adult at risk Session duration 40 minutes MODULE 3 ROLES AND RESPONSIBILITIES Session content Safeguarding partnerships Local authority safeguarding officer Social care services Multi-agency safeguarding hubs Organisational safeguarding policies Safeguarding lead Session duration 30 minutes MODULE 4 ABUSE AND NEGLECT Session content Definitions Types of abuse and neglect Physical abuse Emotional abuse Sexual abuse Neglect Signs and indicators Parent/carer abuse Radicalisation FGM Forced marriage Modern slavery County line gangs Electronic media abuse - Internet and social networking dangers Session duration 50 minutes MODULE 5 IDENTIFYING CONCERNS AND DISCLOSURE Session content Identifying concerns Being a point of disclosure Recording disclosure information Session duration 20 minutes MODULE 6 MAKING JUDGEMENTS Session content Child development needs Identifying a safeguarding concern Group activity making judgements Session duration 30 minutes MODULE 7 REPORTING CONCERNS Session content Silencing factors Barriers to raising concerns Reporting concerns Importance of sharing concerns Session duration 20 minutes MODULE 8 COURSE CLOSURE AND ASSESSMENT Session content Course summary Assessment paper Course evaluation Course closure Session duration 30 minutes Course delivery details Qualification delivery The qualification has 4 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of classroom contact hours that the learner will undertake. TQT includes GLH but also takes into account any unsupervised learning and is an estimate of how long the average learner will take to complete the qualification. The minimum classroom contact time of 4 hours should be delivered over a minimum of half a day. The course can be spread over a maximum of 2 weeks, ensuring that each session is a minimum of two hours. The class ratio for this qualification is a maximum of 16 learners to 1 Trainer/Assessor Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price Continuing Studies The RQF Level 1 Awareness of Safeguarding course serves as an introductory course that provides individuals with a basic understanding of safeguarding principles. While it is a standalone qualification, individuals who complete the course may choose to progress further in their safeguarding training and education. Here are some potential progression options: RQF Level 2 Award in Safeguarding: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of safeguarding principles, policies, and procedures. It covers topics such as risk assessment, responding to safeguarding concerns, and effective communication in safeguarding contexts. Specialized Safeguarding Courses: Individuals who wish to focus on specific areas of safeguarding can pursue specialized courses related to their field of interest. These courses may include Child Protection, Adult Safeguarding, Domestic Abuse Awareness, Online Safety, or Safeguarding in Healthcare. Specialized courses delve deeper into the specific risks, regulations, and best practices associated with safeguarding vulnerable individuals in those particular contexts. Safeguarding Training for Specific Professions: Many professions have specific safeguarding training requirements tailored to their sector. For example, teachers may need to complete safeguarding training specific to the education setting, healthcare professionals may have training focused on safeguarding vulnerable patients, and social workers may have specialized safeguarding training in line with their role. Progression may involve undertaking profession-specific safeguarding courses or qualifications. Safeguarding Leadership and Management Training: Individuals in supervisory or managerial positions may consider pursuing training that focuses on the leadership and management aspects of safeguarding. This can include courses on developing and implementing safeguarding policies and procedures, managing safeguarding incidents, conducting internal investigations, and providing guidance and support to staff. Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in safeguarding practices and policies. Individuals can attend conferences, workshops, or seminars related to safeguarding, child protection, or specific areas of interest within the field. This allows for continued learning and networking with other professionals. Higher Education: Individuals who wish to pursue a more in-depth study of safeguarding can consider higher education programs in social work, psychology, criminology, or related fields. These programs provide comprehensive knowledge and training in safeguarding practices, policies, and research. They may lead to professional certifications or degrees that enhance career opportunities in safeguarding roles. It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for safeguarding roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

TOLES Foundation Certificate in Legal English Skills Why Attend Legal English is a different language from general English. Just as lawyers in any particular country write in a different language from other people in that country, so do English lawyers. Sentences are often structured differently in legal English. The words lawyers use are often centuries old and no longer commonly used in general English. New prepositions must be learned and practiced. When reading a commercial contract or a letter, there is new technical vocabulary to understand on every page. This course is designed to look at authentic rather than artificial legal context. For this reason, there is a strong focus upon practical and authentic tasks, and upon candidates having a good grasp of terminology from the outset. The course takes account of significant language reforms in the English legal system and the legal profession's continued movement towards clearer use of English as recommended on Legal Practice courses at all major UK universities and legal training centers. The Test of English Legal English Skills (TOLES) governing body is a member of the International Division of the Law Society of England and Wales. Multi-national companies such as Allen & Overy LLP, Baker and McKenzie, PWC, KPMG, Sony Ericsson, European Court of Justice, European Central Bank and many more use TOLES training and exams to prepare their law professionals whose first language is not English for the international legal challenges. On the final day of the course, participants will take their TOLES Exam to earn the TOLES Foundation Certificate in Legal English Skills. Course Methodology The course consists of group discussions as well as individual and team tasks. There will be writing exercises and practice exams at the end of each day, culminating in sitting the TOLES Foundation Exam on the final day of the course. Course Objectives By the end of the course, participants will be able to: Apply correct legal vocabulary when communicating with clients/law professionals and will be familiar with modern legal writing style Recognize common mistakes in English and will be able to identify accurate prepositions and collocations within a legal context, particularly within the context of written contracts Differentiate between the English legal system and the American legal system Recognize improvements in their reading and comprehension skills of legal documents and demonstrate accurate written solutions within a legal context Target Audience This course is useful for law and legal professionals, translators, contract assistants and managers who already possess good general English and are now acquiring legal vocabulary, as well as those who are required to obtain a TOLES certification by their organization. Target Competencies Legal vocabulary and grammar Legal communication Legal comprehension skills Formal written contracts Note The Test of English Legal English Skills (TOLES) governing body is a member of the International Division of the Law Society of England and Wales. Multi-national companies such as Allen & Overy LLP, Baker and McKenzie, PWC, KPMG, Sony Ericsson, European Court of Justice, European Central Bank and many more use TOLES training and exams to prepare their law professionals whose first language is not English for the international legal challenges. The TOLES Foundation level exam tests Legal reading and writing. The focus of the exam is on testing the absolute linguistic accuracy required of lawyers in a modern international office. This means accuracy in two main areas: technical legal vocabulary, and grammar. Vocabulary from commercial deals, company documents, commercial contracts, intellectual property agreements, financial documents and forms of business are tested, as well as legal terminology from other areas. Upon passing the exam, participants will receive the TOLES Foundation Certificate. The Legal Profession Working in law Making a claim in civil court Areas of law Vocabulary check TOLES Foundation Exam practice The Language of Banking A new bank account Working in a bank Loans Vocabulary check TOLES Foundation Exam practice The Language of Contract Law A contract case More about precedent The elements of a contract The end of an offer What is consideration Contract and statute Going to court Vocabulary check TOLES Foundation Exam practice The Language of Employment Law Being an employer An employment contract How can an employment contract end? Acting for an employee Acting for an employer An employment case Vocabulary check TOLES Foundation Exam practice The Language of Tort Law What is the Law of Tort? Types of Tort The duty of care More about negligence A famous case in English law Vocabulary check TOLES Foundation Exam practice Understanding Contracts - Part 1 The style of written contract Understanding formal expressions Understanding technical words Understanding archaic terms Understanding some common words The structure of a contract Vocabulary check TOLES Foundation Exam practice The Language of Business Law Sole traders Partnerships A partnership agreement Limited liability partnerships Companies Public and private limited companies Incorporating a company Vocabulary check TOLES Foundation Exam practice Modern Letter Writing The layout of a letter Dates Complimentary close References Subject lines The body of a letter Putting a letter together The register of letter writing The content of a letter Typical sentences in legal letters Letter writing clinic Correcting common mistakes in letter writing TOLES Foundation Exam practice The Language of Company Law Who runs a company Areas of company law Directors Company meetings Company finance - a case study Closing a company Insolvent companies Vocabulary check TOLES Foundation Exam practice Understanding Contracts - Part 2 Some typical contract clauses Some important commercial vocabulary Termination clauses Intellectual property clauses Warranty, indemnity and force majeure clauses Vocabulary check TOLES Foundation Exam

Hyper V for engineers training course description This five day course will provide you with the knowledge and skills required to design and implement Microsoft Server Virtualization solutions using Hyper-V and System Center. Please note that due to the nature of the lab / environment build delegates may be required to work in pairs. What will you learn Install and configure the Hyper-V server role. Create virtual machines, create and manage virtual hard disks and work with snapshots. Create and configure virtual machine networks in a Hyper-V environment. Provide high availability for Hyper-V environment by implementing failover clustering. Use System Center 2012 R2 Virtual Machine Manager. Create and manage virtual machines by using VMM. Hyper V for engineers training course details Who will benefit: Anyone designing, implementing, managing and maintaining a virtualization infrastructure. Prerequisites: Supporting Windows server 2012 Duration 5 days Hyper V for engineers training course contents Evaluating the environment for virtualization Overview of Microsoft virtualization, Overview of system center 2012 R2 components, Evaluating current environment for virtualization, Extending virtualization to the cloud environment. Selecting the appropriate virtualization method, Assessing the environment by using MAP. Installing and configuring the Hyper-V role Installing the Hyper-V role, Managing Hyper-V, Configuring Hyper-V settings, Hyper-V Host storage and networking, Installing the Hyper-V server role, Configuring Hyper-V settings, Accessing and managing Hyper-V remotely. Creating and managing virtual hard disks, virtual machines, and checkpoints Creating and configuring virtual hard disks, Creating and configuring virtual machines, Installing and Importing virtual machines, Managing virtual machine checkpoints, Monitoring Hyper-V, Designing virtual machines for server roles and services, Creating and managing virtual hard disks, Creating and managing virtual machines, Importing virtual machines and working with checkpoints monitoring Hyper-V. Creating and configuring virtual machine networks Creating and using Hyper-V virtual switches, Advanced Hyper-V networking features, Configuring and using Hyper-V network virtualization, Creating and using Windows Server 2012 R2 Hyper-V virtual switches, Configuring and using advanced virtual switch features, Configuring Hyper-V Network virtualization. Virtual machine movement and Hyper-V replica Providing high availability and redundancy for virtualization, Implementing virtual machine movement, Implementing and managing Hyper-V replica, Moving Hyper-V storage and virtual machines, Configuring and managing Hyper-V replica. Implementing failover clustering with Hyper-V Overview of failover clustering, Configuring and using shared storage, Implementing and managing failover clustering with Hyper-V, Creating a Hyper-V failover cluster, Managing a Hyper-V failover cluster. Installing and configuring System Center 2012 R2 virtual machine manager Integrating system center and server virtualization, Overview of VMM, Installing VMM, Adding hosts and managing host groups, Installing and configuring System Center 2012 R2 VMM, Managing hosts and host groups. Managing the Networking and storage infrastructure in System Center 2012 R2 VMM Managing networking infrastructure managing storage infrastructure, Managing infrastructure updates, Implementing a network infrastructure, Implementing a storage infrastructure, Managing infrastructure updates. Creating and managing VM using MS System Center 2012 R2 VMM VMM tasks in VMM, Creating, cloning, and converting VMs, Overview of VM updating, Creating a VM and modifying it's properties, Cloning a VM. Configuring and managing the MS System Center 2012 R2 VMM library and library objects Overview of the VMM library, Working with profiles and templates, Configuring and managing the VMM library, Creating and managing profiles and templates. Managing clouds in MS System Center 2012 R2 VMM Introduction to clouds, Creating and managing a cloud, Working with user roles in VMM, Creating a cloud, Working with user roles, Deploying VMs to a private cloud. Managing services in MS System Center 2012 R2 VMM and app controller Understanding services in VMM, Creating and managing services in VMM, Using app controller Creating a service template, Deploying a service and updating a service template, Configuring app controller, Deploying a VM in app controller. Protecting and monitoring virtualization infrastructure Overview of backup and restore options for VM, Protecting virtualization Infrastructure using DPM, Using Operations Manager for monitoring and reporting, Integrating VMM with Operations Manager, Implementing MS System Center 2012 R2 Operations Manager agents, Configuring Operations Manager monitoring components, Configuring Operations Manager integration with System Center 2012 R2 VMM.

Microsoft Exchange training course description A hands on course focusing on the day to day running of Microsoft Exchange. The course is designed for those with a sound understanding of how Exchange forwards emails and concentrates on important issues such as monitoring, backups and restores. This course can be delivered on any version of Microsoft exchange and tailored as required. What will you learn Install MS Exchange Create, configure and manage user mailboxes. Configure and administer MS Exchange. Backup and restore MS Exchange. Microsoft Exchange training course details Who will benefit: Anyone working with MS Exchange. Prerequisites: Total SMTP and email for engineers Duration 3 days Microsoft Exchange training course contents Review of mail basics Basic routing & Client/Server, Mail flow & protocols, Mail server technology. Exchange features MAPI, Database, The Exchange organisation, Active Directory consideration. Installing Understanding server roles, Planning for Exchange, Preparing Active Directory, Preparing the host server, Installing Exchange. Introduction to Exchange management tools Exchange Management shell, Exchange Management console. Administration Configuring SMTP domains, Send connectors, Receive connectors, Setting up & managing user mailboxes, Setting up resource mailboxes, Mail enabled groups, Address lists. Troubleshooting Security & troubleshooting wizards, Windows platform tools, External/Internet tools.