1529 Courses in Liverpool delivered Live Online

About this Training Subsea pipelines play a critical role in the transportation of hydrocarbons (e.g. oil and gas) from offshore production sites to onshore facilities or other platforms. This course will cover design and construction of subsea pipelines with respect to: design for pressure containment, design for collapse, on-bottom stability, freespans, global (lateral and upheaval buckling), corrosion, materials selection, cathodic protection and coatings. Training Objectives Upon completion of this course, participants will be able to understand: Issues and challenges in subsea pipeline design Methods in applying pipeline design codes Techniques in how to specify a pipeline Key considerations in the main methods of pipeline construction Methods and issues surrounding pipeline intervention Target Audience The course is recommended for anyone who wish to gain in-depth knowledge and appreciation of the fundamental principles of the design and construction of subsea pipelines, including: Team Leaders Senior Managers (Line and Function) Project Managers Graduate Engineers Pipeline Engineers Senior Pipeline Engineers Subsea Engineers Integrity Engineers Quality Assurance Engineers Key Contractor's Management Course Level Basic or Foundation Trainer Your expert course leader is a subsea pipeline consultant with extensive experience in the design, construction, and installation of subsea pipelines for the oil and gas industry. As a consultant, he provides technical expertise and support to clients on all aspects of subsea pipeline projects, from the initial planning and design phase through to construction and commissioning. He is knowledgeable about industry standards, regulations, and best practices for subsea pipelines, and works closely with clients to ensure that projects are delivered safely, on time, and within budget. He has over thirty years' experience in early concept and front-end studies for the initiation of numerous high value upstream oil and gas projects worldwide. He has worked for both Operating Companies and Consultants managing the FEL process for complex, multi-discipline and technically challenging concepts, combining both his technical and project management skills. He has been working with companies like ExxonMobil, Quantum Power, North Caspian Operating Company, OMV Petrom, Port Meridian, BG Group, and etc. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Why Choose Revit Basic to Fundamentals Course Course Link In this course you will learn Revit skills for BIM modeling. In-person or live online. Autodesk Revit Architecture training for students to create full 3D architectural project models and set them up in working drawings. Duration: 10hours Method: 1-on-1 method with tailored content and flexible pace, backed by individual support. Schedule: Choose a convenient hour from Mon to Sat between 9 am and 7 pm to create your own schedule. Revit Essentials Training: Learn Revit fundamentals for architecture and structural design, supporting efficient building construction with BIM workflows. Delivery Options: In-class at our center Live online sessions I. Introduction to Revit  Overview of Revit and its uses Revit interface and basic tools Navigation and viewport controls Creating and saving projects II. Setting up a Project  Creating a new project Setting up project levels and grids Adding site and building information Setting up project units III. Creating Building Elements  Creating and modifying walls Adding doors and windows Creating and modifying floors and ceilings Creating roofs and modifying roof shapes Creating stairs and railings IV. Views and Sheets  Creating and managing views Creating and managing sheets Adding schedules and tags Creating construction documents V. Annotation and Detailing  Adding text and dimensions Creating and modifying detail components Adding symbols and keynote legends Adding annotations to construction documents VI. Conclusion and Next Steps Review of course content Tips for further learning and resources Q&A and feedback Note: The above course outline is just a suggestion, and the course content and duration can be adjusted according to the needs and level of the learners. Detailed Course Outline. 1. Starting a Project Creating a new project and the importance of a template. Understanding project settings and scales Adding levels Adding grids Adding columns 2. Modeling Basics Adding walls Using snaps Wall properties and wall types Using the modified tools Adding doors and windows Using constraints See: Autodesk Seek and Revit City websites 3. Links, Imports, and Groups Working with DWG files Creating topography from a DWG link Understanding CAD inserts Using import tips Creating a group Working with Revit links Managing links 4. Sketch-Based Modeling Components Working with floors Working with roofs Adding openings Working with stairs Working with railings Working with ceilings 5. Complex Walls Creating a custom basic wall type Adding curtain walls Adding curtain grids and mullions 6. Visibility and Graphics Controls Using object styles Working with visibility/graphic overrides Using Hide/Isolate Understanding view range Using the Linework Using cutaway views 7. Rooms Adding rooms Controlling room numbering Understanding room bounding elements 8. Schedules and Tags Understanding tags Adding schedules Modifying schedules Creating a key schedule 9. Annotation and Details Adding text Adding dimensions Adding symbols Adding legend views Creating a detail callout Using detail components Adding filled and masking regions 10. The Basics of Families Understanding familiesUsing reference planes, parameters, and constraints Adding solid geometry Adding void geometry Completing the family 11. Sheets, Plotting, and Publishing Adding sheets Exporting to AutoCAD and JPG

About this Training Course Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision-making. If you face challenges in getting your findings into paper, you will benefit from this training course. The Technical Report Writing and Presentation Skills for Oil & Gas Engineers and Technical Professionals course focuses on the unique needs of technical professionals who write for both technical and non-technical readers. This separately bookable training course will demonstrate how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly style, produce grammatically accurate reports and persuasively communicate for buy-in purposes. An ILM Recognised programme. Training Objectives LEARNING OUTCOMES FOR TECHNICAL REPORT WRITING SKILLS By the end of this course, participants will be able to: Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production Use clear & powerful language to target and persuade readers for positive results Use tried and tested proof reading techniques to check and review documents more effectively Identify and avoid common pitfalls in technical report writing LEARNING OUTCOMES FOR TECHNICAL PRESENTATION SKILLS By the end of this course, participants will be able to: Present and sell your technical presentation more effectively both internally and externally Plan and structure your meetings and presentations for maximum effect Capture your technical and non-technical audience by delivering your presentation with power and authority Handle questions, interruptions and objections with confidence Target Audience This programme has been researched and developed for all Oil & Gas Engineers and Technical Professionals Course Level Basic or Foundation Trainer Your course leader managed the Business Skills Unit of the British Council programmes as well as oversee all training-related matters from 1997. The trainer considers himself a trainer first and specialises predominantly in high-level writing and technical report writing programmes. In addition to conducting training in Technical Writing, the trainer has also been the chief editor for many large writing projects. These include a year-long project editing the entire Start-Up Manual (including the Black Start Manual) for Nippon Oil's Helang Integrated Platform, a 4-month project rewriting the manuals for the Puteri Dulang FSO off Terengganu, and editing the current revision of the PETRONAS Procedures and Guidelines for Upstream Activities (PPGUA). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Virtual Instructor Led Training (VILT) This 2 half-day Virtual Instructor-Led Training (VILT) course will guide participants on the technoeconomic aspects of capture, utilization and geological storage of carbon dioxide. The VILT course will address the methods and techniques used in the technoeconomic assessment of Carbon Capture, Utilization & Storage (CCUS) projects. It will explore in detail the factors that affect the cost-effectiveness of current and emerging technologies for CO2 capture, transport and geological storage, including monitoring and verification. Given that the successful deployment of CCUS may require economic incentives, technical and economic drivers such as technological innovation, optimization, source sink matching and emerging opportunities will also be discussed. In addition, using several worked examples and case studies, this VILT course will explain the principles behind the analysis of the costs and opportunities of a CCS / CCUS project from source to sink and examines the possibilities of using carbon dioxide from an economic perspective. Training Objectives Upon completion of this VILT course, participants will be able to: Describe the economic considerations for CCS / CCUS projects Measure and calculate the cost-effectiveness of CCS / CCUS Identify the economic drivers for CCS / CCUS Understand the value of source to sink matching Outline the economic and environmental opportunities as well as challenges with using carbon dioxide injection in a range of applications Recognize niche opportunities for CO2 storage (coal seams, basalts, salt and others)   Target Audience This VILT course is ideally suited for a technical audience such as geoscientists, petroleum and chemical engineers as well as professionals such as economists, regulators, legal staff and managers wishing to learn more about the details of economic aspects and the basis for techno-economic analysis of Carbon Capture, Utilization and Storage projects. The VILT course is presented in an interactive workshop format, allowing for discussions. Participants should have: Basic background knowledge of CCUS technologies Experience with oil and gas, coal or other energy projects Basic understanding of the energy industry Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. The VILT course is presented in an interactive workshop format that allows discussion. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader received his B.Eng. in Chemical and Environmental Systems in 2002 from Tecnológico de Monterrey, Mexico, and his Ph.D. in Chemical Engineering in 2008 from the University of New South Wales (UNSW), in Sydney, Australia, at the UNESCO Centre for Membrane Science and Technology. His doctoral used computational fluid dynamics (CFD) to analyse the flows within membrane modules used for water treatment and desalination. He also worked on a desalination linkage project between the UNSW and the European Union, as part of Framework Programme 6. From 2009 to 2014, he worked for the Cooperative Research Centre for Greenhouse Gas Technologies (CO2CRC), where he led the research into CO2 Transport Networks, co-led the development of a techno-economic model for the analysis of Carbon Capture and Storage (CCS) projects, and collaborated on several consultancy and feasibility studies conducted by CO2CRC for both Government and Industry. From 2014 to 2019, he held a CONACYT Research Fellowship at the Instituto Tecnológico de Sonora (ITSON) in Mexico, where he led collaborative research projects dealing with RO membrane biofouling (IHE-Delft), membrane modifications, solar energy use for desalination (CSIR-CSMCRI India) and CFD modelling of the hydrodynamics in membrane modules (UMP Malaysia). Since July 2019, he is a Research Fellow in the School of Chemical and Biomolecular Engineering at the University of Sydney, where his research focuses on finding ways to reduce the cost, energy use and environmental impact of technologies for providing clean energy and water. From 2015 to 2020, he was a Member of the Board of Directors of the Mexican Society of Membrane Science and Technology. He guest edited a special edition on CCS for the Journal 'Technologies' and is currently an Editorial Board member for the journal, 'Energies', a peer-reviewed open-access scientific journal. His research interests include improving the efficiency of osmotic membrane separation processes, modelling complex processes involving heat and mass transfer, and exploring the economic drivers of low emission technologies such as the Carbon Capture and Storage (CCS) chain. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

About this training course This 3-day introductory-level course provides a comprehensive overview of international accounting and finance practices in the E&P industry. It is particularly suitable for finance personnel who are new to the oil and gas industry, or want to gain a broader understanding of oil and gas financial policy, joint venture and cost-control topic areas. Training Objectives After the completion of this training course, participants will be able to: Comprehend an overview of accounting policies and practices in the oil and gas industry Manage project development and operating costs Understand the accounting and financial management implications of exploring for and producing oil and gas Review the background to financial issues like joint ventures that are unique to the E&P industry, and their accounting treatment Target Audience This training course is suitable and will greatly benefit the following specific groups: Finance staff new to the industry who require a grounding in the various specialist discipline areas that typically comprise an oil and gas company finance function Finance personnel who are being developed for broader accounting and financial management responsibilities Audit and information systems staff who have frequent dealings with financial controls and systems Treasury and tax specialists who require a better understanding of E&P finance and accounting Course Level Basic or Foundation Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 3 days in total (21 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 25. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader has more than 30 years of experience in the international oil and gas industry, covering all areas of Finance and Audit, including involvement in Commercial roles. During her 19 years with ENI she worked in Italy, Netherlands, Egypt and UK and was CFO for 2 major ENI subsidiaries. She has delivered training courses in Accounting, Audit, Economics and Commercial topics in many Countries. She has a Degree in Economics & Accounting and is a Certified Chartered Accountant. She is also a Chartered Auditor and an International Petroleum Negotiator. Outside of work, she is inspired by the beauty of nature and art, helping disadvantaged people, sports (football, golf) and her cat. Courses Delivered Internationally: E&P Accounting, Auditing in the Oil & Gas Industry Cost Control & Budgeting Introduction to the Oil & Gas Industry Petroleum Project Economics Contracts Strategy International O&G Exploitation Contracts POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Why Choose 3ds Max and Photoshop Training Course? Click here for more info 3D modeling and rendering potential with our specialized 3ds Max and Photoshop Training Course! Learn from modeling to rendering in 3ds Max and enhance visuals with Photoshop. Personalized, live online sessions with an experienced instructor. Enroll now and bring your 3D visualizations to life. Duration: 20 hrs Method: 1-on-1, Personalized attention. Schedule: Tailor your own hours of your choice, available from Mon to Sat between 9 am and 7 pm. The 3ds Max and Photoshop Training Course offers comprehensive learning for beginners, focusing on core skills to create 3D models, rendered images, animations, and games using 3ds Max and Photoshop. Led by Autodesk Certified Instructors with expertise in 3D design, CGI, and visualizations, the course provides hands-on and practical training. 20-hour 3ds Max and Photoshop Training Course Course Description: 20-hour 3ds Max and Photoshop Training Course to master 3D modeling, rendering, and post-production. Learn to create 3D models, apply textures, animate objects, and utilize lighting techniques in 3ds Max. Gain expertise in Photoshop for post-processing and creating photorealistic textures. Ideal for 3D artists of all levels. Course Outline: Part 1: Introduction to 3ds Max (6 hours) - Understanding the user interface and workspace of 3ds Max - Navigating the viewport and utilizing basic tools for modeling - Creating and manipulating primitive objects for design purposes - Modifying objects with modifiers to achieve specific effects - Working with materials and textures to add realistic detail to 3D models - Basic lighting and rendering techniques to present the 3D scenes Part 2: Intermediate 3ds Max Techniques (6 hours) - Modeling using splines and polygons for more complex shapes - Creating and animating cameras to simulate real-world perspectives - Rigging and animating characters with bones for animation projects - Utilizing particle systems for visual effects and dynamic simulations - Designing realistic environments using landscape tools for outdoor scenes - Exploring advanced lighting and rendering techniques for enhanced visuals Part 3: Introduction to Photoshop for 3D Artists (4 hours) - Understanding the Photoshop workspace and essential tools for editing - Importing and exporting 3D models and textures between 3ds Max and Photoshop - Creating and editing textures and materials in Photoshop for realistic surfaces - Utilizing Photoshop for post-production and compositing to enhance 3D renders Part 4: Advanced Photoshop Techniques for 3D Artists (4 hours) - Creating custom brushes and textures for unique artistic elements - Using layer masks and adjustment layers for non-destructive editing - Exploring advanced compositing techniques for seamless integration of 3D elements - Creating photorealistic textures and materials for stunning 3D visuals Part 5: Project-Based Learning (4 hours) - Applying 3ds Max and Photoshop techniques to a real-world project - Creating a 3D model, texturing it in Photoshop, and rendering the final image - Receiving instructor feedback for critiquing and refining the project - Final presentation of the completed project showcasing skills learned.

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Who is this course for? The Diploma in Visual Effects for Film and Television Animation is tailored for individuals aspiring to work in the Visual Effects, TV, Film, and 3D animation industry. Gain essential skills necessary for a successful career in these fields. Click here for more info: Website Duration: 120 hours of 1-on-1 Training. When can I book: 9 am - 4 pm (Choose your preferred day and time once a week). Monday to Saturday: 9 am - 7 pm (Flexible timing with advance booking).  Course Overview for a 120-Hour Diploma Program in Game Design and Development Term 1: Introduction to Game Design and 3D Modeling (40 hours) Module 1: Introduction to Game Design (1 hour) Understanding the game development industry and current trends Exploring game mechanics and fundamental design principles Introduction to the game engines and tools utilized in the program Module 2: 3D Modeling with 3ds Max (25 hours) Familiarization with 3ds Max and its user interface Mastering basic modeling techniques like box modeling and extrusion Advanced modeling skills including subdivision and topology Texturing and shading techniques tailored for game development Module 3: Character Design and Animation (10 hours) Introduction to character design and its developmental process Creating and rigging characters specifically for games Keyframe animation techniques for character movement Term 2: Game Development and Unity 3D (40 hours) Module 4: Unity 3D Basics (20 hours) Navigating Unity 3D and understanding its interface Grasping fundamental game development concepts within Unity Creating game objects, writing scripts, and designing scenes Introduction to scripting using C# Module 5: Advanced Game Development with Unity 3D (10 hours) Constructing game mechanics including UI, scoring, and game states Working with physics and collision systems in Unity Crafting intricate game environments and level designs Module 6: Game Assets with Photoshop (10 hours) Exploring Photoshop tools and features for game asset creation Crafting game elements such as textures, sprites, and icons Optimizing assets for seamless integration into game development Term 3: Advanced Game Design and Portfolio Development (40 hours) Module 7: Advanced Game Design (20 hours) Delving into advanced game design concepts like balancing and difficulty curves Understanding player psychology and methods for engaging audiences Implementing game analytics and user testing for refinement Module 8: Portfolio Development (24 hours) Building a comprehensive portfolio showcasing acquired skills Effective presentation techniques for showcasing work Establishing a professional online presence and networking strategies Final Project: Creating and presenting a collection of best works in collaboration with tutors and fellow students Please note: Any missed sessions or absence without a 48-hour notice will result in session loss and a full class fee charge due to the personalized one-to-one nature of the sessions. Students can request pauses or extended breaks by providing written notice via email. What can you do after this course: Software Proficiency: Master industry-standard design tools for architectural and interior projects. Design Expertise: Develop a deep understanding of design principles and spatial concepts. Visualization Skills: Acquire advanced 2D/3D rendering and virtual reality skills for realistic design representation. Communication and Collaboration: Enhance communication skills and learn to collaborate effectively in design teams. Problem-Solving: Develop creative problem-solving abilities for real-world design challenges. Jobs and Career Opportunities: Architectural Visualizer Interior Designer CAD Technician Virtual Reality Developer 3D Modeler Project Coordinator Freelance Designer Visualization Consultant Students can pursue these roles, applying their expertise in architectural and interior design across various professional opportunities. Course Expectations: Maintain a dedicated notebook to compile your study notes. Schedule makeup sessions for any missed coursework, subject to available time slots. Keep meticulous notes and maintain a design folder to track your progress and nurture creative ideas. Allocate specific time for independent practice and project work. Attain certification from the esteemed professional design team. Post-Course Proficiencies: Upon successful course completion, you will achieve the following: Develop confidence in your software proficiency and a solid grasp of underlying principles. Demonstrate the ability to produce top-tier visuals for architectural and interior design projects. Feel well-prepared to pursue positions, armed with the assurance of your software expertise. Continued Support: We are pleased to offer lifetime, complimentary email and phone support to promptly assist you with any inquiries or challenges that may arise. Software Accessibility: Access to the required software is available through either downloading it from the developer's website or acquiring it at favorable student rates. It is important to note that student software should be exclusively utilized for non-commercial projects. Payment Options: To accommodate your preferences, we provide a range of payment options, including internet bank transfers, credit cards, debit cards, and PayPal. Moreover, we offer installment plans tailored to the needs of our students. Course Type: Certification. Course Level: Basic to Advanced. Time: 09:00 or 4 pm (You can choose your own day and time once a week) (Monday to Friday, 09 am to 7 pm, you can choose anytime by advance booking. Weekends can only be 3 to 4 hrs due to heavy demand on those days). Tutor: Industry Experts. Total Hours: 120 Price for Companies: £3500.00 (With VAT = £4200) For Companies. Price for Students: £3000.00 (With VAT = £3600) For Students.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Unlock Your Potential as a Team Leader or Supervisor with Our Level 3 Course This qualification is for Supervisors, Team leaders, Project officers, Shift supervisor, Foreperson, and Shift manager. A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions, and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Learn about the Cavity Training Team Leader or Supervisor Course This qualification allows candidates to learn, develop and practice the skills required for employment and a career in Management. The content covers all essential areas of team leader and supervisor skills. Key responsibilities are likely to include supporting, managing, and developing team members, managing projects, planning, and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Fees This course can be completed as an government funded apprenticeship, through Cavity Training, or as a privately funded course for £2500. You can either pay as a lump sum or alternatively, you can split into 12 instalments. Entry requirements Whilst any entry requirements will be a matter for individual employers, a minimum of English & Maths GCSE are required. Structure Our candidates are trained to the highest standards and are fully supported to develop all of the knowledge, skills and behaviours required to be an outstanding Team Leader. The course duration is typically 12 – 18 months. Knowledge Our course is delivered via live training webinars with specialist tutors. Skills and Behaviours You will be appointed a designated Skills Coach, who will coach you through your qualification and complete regular assessments with you to support you to complete your qualification. You will have weekly contact from our training team. How we compare with our competitors? Don't just take our word for it, here is what our staff think Bridget I did my course years ago. It was classroom based one night per week. I think I would prefer to be more ‘hands on’ like it is now. Cavity really are a great company to work for. I truly believe that there expertise will ensure the next generation are amazing! Gina I did mine over an apprenticeship but the company my employer used wasn’t great and I didn’t get much support. Although I passed I can only imagine the length that Cavity have gone to to ensure that the students feel supported. As an employee, its super! Enquire Today