Communication is the essence of leadership. This programme is the flagship of our leadership courses, focusing on creating a culture of positive interaction and clear, respectful exchanges whilst maintaining high-performance productivity, ownership, and innovation. Prior to the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey assessing individual productivity preferences and learning styles. This assessment identifies work and learning preferences across 4 styles and 12 environmental and mindset preferences. These elements significantly influence how individuals achieve and perform in work-based learning environments. They also affect how people concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others. Throughout the course, delegates will learn how to: Utilise the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance Set meaningful professional goals and celebrate success for incremental progress towards achievement Inspire innovation within teams to increase ownership and accountability Empower employees and increase engagement through effective, positive feedback Focus on positivity, setting an example for others that the organisation embraces a "yes" and solutions-oriented approach Improve spoken and written communications, creating an authoritative image of expertise This Leadership Skills course is a 4-hour interactive virtual class. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office, enabling leaders to enhance their skills and drive organisational success.
Despite being a requirement under the Money Laundering Regulations 2017 (MLR 2017), in 2023/24 the SRA found that 19% of files reviewed did not contain a client and matter risk assessment (CMRA), with a further 12% of files containing ineffective CMRAs. At best, the firms conducting these files were putting themselves at risk of regulatory action for failure to comply with the MLR 2017. More seriously, firms may have been facilitating money laundering through their failure to adequately assess and address the risks posed by clients and matters. The SRA has issued a number of significant fines to firms with no, or insufficient, CMRAs in place. In the year August 2024 to July 2025, firms were fined over £950,000 where ineffective or missing CMRAs were noted. Although a firm’s MLRO, MLCO or its managers bear ultimate responsibility for ensuring its compliance with the MLR 2017, it is the responsibility of all those working on behalf of the firm to conduct and document the appropriate processes and checks on a day-to-day basis. Therefore, it is imperative that all staff understand not only how to complete a CMRA, but also the importance of doing so thoroughly and correctly. This course will assist fee earners and support staff in confidently and competently completing client and matter risk assessments, understanding the types of risks to be identified and the importance of correctly identifying these. Where the SRA has found failings at firms in respect of CMRAs, it has almost unanimously also found shortcomings in other areas of AML compliance. Where concerns are raised regarding a firm’s compliance with any aspect of the MLR 2017, the SRA will probe further and look into all areas of AML compliance. For information about DG Legal’s full range of AML training courses, please visit https://dglegal.co.uk/training/upcoming-premier-training-courses/. Target Audience This online course is suitable for staff of all levels, from support staff to senior partners. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Paul Wightman, Consultant, DG Legal A qualified barrister, Paul graduated in Law from Birmingham University and was called to the Bar in 1994. He subsequently spent almost 20 years working for the Law Society of England and Wales, initially within the Office for the Supervision of Solicitors, then the Legal Complaints Service (LCS), and ultimately the Solicitors Regulation Authority (SRA). Paul is adept at undertaking audits and providing succinct reports on areas for improvement and can assist firms with advice on all aspects of SRA compliance and Anti-Money Laundering procedures.
Source of funds and source of wealth are two important verification steps a firm can take to identify potential money laundering activities or other financial crime. The Money Laundering Regulations 2017 (MLR 2017) require firms, where necessary, to scrutinise the source of funds of a transaction to ensure they are consistent with their knowledge of the customer, their business and risk profile. In addition, where a matter is considered to be higher risk and therefore subject to enhanced due diligence, firms must also investigate the client’s overall source of wealth. Law firm staff must be able to differentiate between source of funds and source of wealth, having knowledge of how to verify each and identify any anomalies that do not align with their understanding of the client or the matter. Staff must have the knowledge and confidence to challenge clients and seek further clarification where the source may be unclear or highlight concerns. A number of firms who failed to sufficiently identify the source of funds and/or source of wealth have recently been fined by the SRA. In the year August 2024 to July 2025, fines in excess of £475,000 were recorded for AML breaches that included source of funds and source of wealth failings. This course will assist fee earners and support staff in understanding the difference between source of funds and source of wealth, enabling them to capably identify and verify funds in a matter. Where the SRA has found failings at firms in respect of source of funds or source of wealth, it has almost unanimously also found shortcomings in other areas of AML compliance. Where concerns are raised regarding a firm’s compliance with any aspect of the MLR 2017, the SRA will probe further and look into all areas of AML compliance. For information about DG Legal’s full range of AML training courses, please visit: https://dglegal.co.uk/training/upcoming-premier-training-courses/. Target Audience This online course is suitable for staff of all levels, from support staff to senior partners. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Paul Wightman, Consultant, DG Legal A qualified barrister, Paul graduated in Law from Birmingham University and was called to the Bar in 1994. He subsequently spent almost 20 years working for the Law Society of England and Wales, initially within the Office for the Supervision of Solicitors, then the Legal Complaints Service (LCS), and ultimately the Solicitors Regulation Authority (SRA). Paul is adept at undertaking audits and providing succinct reports on areas for improvement and can assist firms with advice on all aspects of SRA compliance and Anti-Money Laundering procedures.
This course will help you and your employees gain the necessary vocabulary, grammar, and conversational abilities from our qualified instructors. Additionally, our interactive lessons and hands-on activities will improve your BSL proficiency and comprehension. This Course At A Glance Live Zoom classes with an expert BSL tutor, Adam Linsdell. Gain an extensive understanding of deaf awareness. Acquire knowledge of several commonly used vocabulary words. CPD Accredited certificates are recognized by employers and professional organisations. Enhance your communication skills through practical exercises. BSL Training Course Overview This BSL training course, CPD certified workplace oriented classes, is an immersive 18-hour duration (3 hours per week) course designed to enhance your communication skills with deaf colleagues and customers in a specific workplace setting. This comprehensive program will equip you with the necessary tools to establish effective interactions and bridge the communication gap. Throughout the course, you will learn essential vocabulary, grammar, and conversational skills in British Sign Language (BSL). Additionally, you will gain insights into deaf culture and develop a deeper understanding of the challenges faced by individuals with hearing impairments in the workplace. By the end of this course, you will be able to confidently communicate using BSL and contribute to a more inclusive and accessible work environment. BSL Training for Workplace, Autumn 2025 Please book your place in advance Weekly via Zoom Online Live Class. You can attend the class online from home/workplace. Total Duration: 18 Hours Class Starts: August 08, 2025-October 10, 2025 Day & Time: 10:00 am – 12:00 pm (Thursday, 2 hours per week) Venue: Zoom Online Teacher: Adam Linsdell Who should take this course? BSL for the Workplace is perfect for individuals, employees, large or small businesses. Those who are seeking to improve their communication with deaf colleagues and customers in their professional environment can opt for this course. Whether you work in health and healthcare, retail and shopping, hospitality, cultural settings, or public services, this course will provide you with the skills needed to connect and engage with the deaf community. Learning Outcomes: Upon completing the BSL for the Workplace course, participants will achieve the following learning outcomes: Learn fingerspelling alphabets and words with accuracy Develop simple conversations and confidently ask questions on a range of everyday topics Fostering meaningful interactions with deaf colleagues and customers. Demonstrate basic vocabulary related to various topics, allowing for effective expression of ideas and needs. Discover workplace-specific vocabularies relevant to their professional setting Help you engage in specialised conversations and enhance workplace communication. Invest in your communication skills and create an inclusive workplace environment. Enrol in a BSL training course CPD certified workplace oriented classes today and unlock new opportunities for effective communication with the deaf community. Course Curriculum Greetings Learn essential BSL greetings to initiate conversations and create a welcoming atmosphere. These greetings include basic phrases such as “hello,” “good morning,” “how are you?” and more which are essential for establishing rapport and building relationships with deaf individuals. The BSL Alphabet and Fingerspelling Master the BSL alphabet and develop the ability to fingerspell words accurately, enabling effective communication of names, technical terms, and unfamiliar vocabulary. This skill is particularly useful in situations where there may be unfamiliar vocabulary or technical terms that need to be spelled out. Meeting People / Questions Enhance your conversational skills by learning how to introduce yourself, engage in small talk, and ask questions in BSL. These skills will allow you to confidently interact with Deaf individuals and create meaningful connections. Additionally, understanding how to ask questions in BSL will enable you to gather information and participate actively in conversations. Numbers and Number Related Vocabulary Acquire the knowledge to express age, money, and dates accurately in BSL, enabling seamless interactions in various contexts. Mastering numbers and number-related vocabulary in BSL will also help you navigate everyday situations such as shopping, making appointments, and discussing schedules. Being able to accurately express age, money, and dates will enhance your ability to communicate effectively and independently in the Deaf community. Transport / Travel Explore BSL vocabulary related to transportation and travel, enabling you to provide clear directions and discuss travel arrangements. You will learn signs for different modes of transportation such as cars, buses, trains, and aeroplanes, as well as how to ask for and give directions. Additionally, you will be able to discuss travel plans, including booking tickets and discussing itineraries. Telling the Time / Calendar Develop proficiency in expressing time and discussing calendar events in BSL, ensuring effective scheduling and time management. You will also become familiar with discussing different calendar events such as birthdays, holidays, and appointments. This will enable you to effectively manage your schedule and plan your activities accordingly. Weather Expand your vocabulary to discuss weather conditions, enabling you to engage in casual conversations and make relevant inquiries. This skill will also allow you to understand weather forecasts and prepare for any upcoming changes in the weather. Colours Learn the BSL signs for various colours, facilitating discussions about visual elements and enhancing your ability to describe objects accurately. This knowledge will enable you to express yourself more effectively and engage in a wider range of conversations. Describing People Develop the skills to describe individuals’ appearance and characteristics in BSL, allowing you to effectively communicate observations and share information. This skill will not only enhance your ability to interact with deaf individuals but also improve your overall communication skills. Additionally, being able to describe people accurately in BSL can help you navigate social situations and build stronger connections with others. Directions Master directional vocabulary in BSL, empowering you to provide clear instructions and navigate through spaces confidently. This skill will also boost your confidence when navigating unfamiliar spaces, as you will have the ability to clearly communicate directions and understand them yourself. Workplace-Specific Vocabulary Discover workplace-specific vocabulary tailored to your professional setting, such as health and healthcare, retail and shopping, hospitality, cultural settings, and public services. Use this vocabulary to develop simple conversations and strengthen your workplace communication skills. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully completing the live training, you will be eligible to receive your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version as well as hardcopy version at a free of cost.
Objective-C programming training course description A hands on introduction that will allow you to master Objective-C and start using it to write powerful native applications for even the newest Macs and iOS devices! Using The step-by-step approach, will let you get comfortable with Objective-C's unique capabilities and Apple's Xcode 5 development environment. Make the most of Objective-C objects and messaging. Work effectively with design patterns, collections, blocks, foundation classes, threading, Git and a whole lot more. Every session builds on what you've already learned, giving a rock-solid foundation for real-world success! What will you learn Use Xcode 5. Declare classes, instance variables, properties, methods, and actions. Use arrays, dictionaries, and sets. Expand and extend classes with protocols, delegates, categories, and extensions. Use Apple's powerful classes and frameworks. Objective-C programming training course details Who will benefit: Developers wanting to learn Objective-C. Prerequisites: Software development fundamentals. Duration 5 days Objective-C programming training course contents PART 1: GETTING STARTED WITH OBJECTIVE-C The Developer Program: Objective-C, enrolling as an Apple Developer, setting up the development environment, Xcode. Your first project. OO programming with Objective-C: OO projects, Frameworks, classes and instances, encapsulation, accessors, Inheritance. OO features in Objective-C: Messages, methods, working with id, nesting messages, method signatures and parameters. allocating and initializing objects. Using Xcode: Xcode, source code control, git and Xcode, Using a Remote Repository. Compiler Directives: Projects, Compiler Directives, Prefix headers, main.m, .h files. PART 2: OBJECTIVE-C BASICS Messaging in a Testbed App: Setting Up the Testbed Apps, Adding a Text Field and Connecting It to Your Code, Sending a Message to the Text Field, Reviewing the Message Syntax. Declaring a Class in an Interface File: Context, Creating an Instance Variable with id, What Happens When Execution Stops, dynamic binding, Creating an Instance Variable for with the Class Name and with a Superclass Name, instance variable visibility. Properties in an Interface File: Interface Variables vs Properties, Declared Properties, Using Attributes. Implementing Properties. @synthesize, @dynamic. Methods in an Interface File: Methods in a Class, class and instance methods, Method declaration, returning complex data structures from Methods. Actions in an Interface File: Actions, Actions in OS X and iOS, disconnecting actions. Routing messages with selectors: Receiver and selector objects in messages, Objective-C Runtime, SEL and @selector (), performSelector, NSInvocation, testing whether an Instance can respond to a selector. Building on the Foundation: The Foundation Framework, Foundation Classes, Foundation Paradigms and Policies; Mutability, class clusters, notifications. Defining a Class in Implementation Files: Projects, dynamic typing, creating a new App, implementing a method, expanding Classses with init Methods. Organizing Data with Collections: Collecting Objects, Property Lists, Runtime, comparing the Collection Classes, Creating a Collection, Objective-C Literal Syntax, Enumerating collections, Testing Membership in a Collection, Accessing an Object in a Collection. Managing Memory and Runtime Objects: Managing objects in memory, managing reference counts manually and with ARC, variable qualifiers, variable autorelease. PART 3: EXPANDING AND EXTENDING CLASSES Protocols and Delegates: Subclassing, Protocols, Delegates, Looking Deeper Inside Protocols. Categories and Extensions: Comparing categories and protocols, categories vs subclasses, working with categories, class extensions, informal protocols. Associative References and Fast Enumeration: Objective-C 2.0 Time-Saving Features, Extending Classes by Adding Instance Variables (Sort of), Using Fast Enumeration. Blocks: Revisiting Blocks, Callbacks, Blocks, Exploring Blocks in Cocoa, Cocoa Blocks and Memory. PART 4: BEYOND THE BASICS Handling Exceptions and Errors: Exception and Error classes: NSException, NSError, Identifying exceptions, throwing exceptions, catching exceptions. Queues and Threading: Getting Started with Concurrency, Introducing Queues, Dispatch Sources, Using Dispatch Queues. Working with the Debugger: Logging Information, Console Logs, NSLog, Smart Breakpoints, enhancing breakpoints with messages. Using Xcode Debug Gauges for Analysis: Debug Gauges, Monitoing CPU and memory utilization, monitoring energy, Using Instruments. PART 5: OPTIONAL TOPICS C Syntax Summary: Data Types, Control Structures. Apps, Packages, and Bundles: Project Bundles, lproj Files, Asset Catalogs, plist Files, Precompiled Header Files (.pch). Archiving and Packaging Apps for Development and Testing: Archiving.
EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation. Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. Benefits By the end of the course, participants will be able to: Explain the overall RADAR logic Explain the main principles of positive culture and mindset for driving performance Describe how RADAR can be implemented into an organisation to improve performance at every level Identify how to use RADAR to drive the management agenda Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: RADAR logic and examples of how it can be used Using RADAR to drive the management agenda Using RADAR to drive strategic initiatives Using RADAR to set up strategic KPI’s RADAR as a Performance Improvement Framework Case studies and group exercises RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer. Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project. Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader. EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT Cost: £1000 + VAT
FAA Level 3 Award In Supervising First Aid For Mental Health (RQF) Classroom (two day course), Virtual (6 x 2 ½ hour sessions) Gives learners knowledge of Mental Health First Aid and associated conditions This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm PTSD Personality disorders Bipolar disorder Schizophrenia Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This two day r employees' mental health and wellbeing Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3770/9
CPD Accredited, Interactive Short Course 2 hr session This training session gives a good introduction to epilepsy How can you best understand and help those affected with different types of seizures Great for those who have contact with people with epilepsy, such as family and friends, those working in education and afterschool clubs, sports and good CPD for nurses Course Contents: What is Epilepsy The different types of seizures Keeping someone safe while they're having a seizure Understand how having epilepsy affects someone's life Great for teachers and TAs in schools, for those working in care or community events, and those close to people with epilepsy Benefits of this Short Course: Epilepsy is one of the most common neurological conditions In the UK, there are over 600,000 people with a diagnosis of epilepsy That is about 1 in 103 people, or 1 child or young person in every 3 classrooms Every year, 1000 people in the UK die due to their epilepsy Help avoid unnecessary suffering or even death by knowing what to do to help while they're having an epileptic seizure, and keep them safe