6370 Courses in Leeds delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for This course is intended for: Network administrators Network engineers Network managers System engineers Overview After taking this course, you should be able to: Describe the Cisco ThousandEyes solution and its high-level use cases Identify different types of ThousandEyes agents and supported tests Describe different Enterprise Agent deployment options, requirements, and procedures for agent deployment Describe different ThousandEyes test types Compare Thousand Eyes web layer tests Describe the role of an Endpoint Agent Deploy and Configure an Endpoint Agent Utilize ThousandEyes when performing the root cause analysis Discuss the challenges that ThousandEyes Internet Insights can address Describe the role and configuration of default and custom alerts Distinguish between usability of dashboards and reports Utilize ThousandEyes to monitor solutions end-to-end Describe how to perform system administration The Implementing and Troubleshooting Networks Using Cisco ThousandEyes (ENTEIT) v1.0 course is designed to introduce you to and familiarize you with Cisco© ThousandEyes. Through a combination of lectures and hands-on experience, you will learn to implement and configure the Cisco ThousandEyes solution. You will also learn to install and configure the Cisco ThousandEyes agents with different test types. This solution will also enable you to perform root cause analysis when troubleshooting. Course Outline Introducing Cisco ThousandEyes Introducing Cisco ThousandEyes Agents and Tests Deploying Enterprise Agents Describing ThousandEyes Routing, Network DNS, and Voice Tests Describing Cisco ThousandEyes Web Tests Introducing Endpoint Agents Deploying Endpoint Agents Troubleshooting with Cisco ThousandEyes Using Internet Insights Configuring Alerts Customizing Dashboards and Reports Monitoring Solutions Administrating the System

Duration 5 Days 30 CPD hours This course is intended for Security engineer Network engineer Network designer Network administrator Systems engineer Consulting systems engineer Technical solutions architect Network manager Cisco integrators and partners Overview After taking this course, you should be able to: Describe information security concepts and strategies within the network Describe common TCP/IP, network application, and endpoint attacks Describe how various network security technologies work together to guard against attacks Implement access control on Cisco ASA appliance and Cisco Firepower Next-Generation Firewall Describe and implement basic email content security features and functions provided by Cisco Email Security Appliance Describe and implement web content security features and functions provided by Cisco Web Security Appliance Describe Cisco Umbrella security capabilities, deployment models, policy management, and Investigate console Introduce VPNs and describe cryptography solutions and algorithms Describe Cisco secure site-to-site connectivity solutions and explain how to deploy Cisco Internetwork Operating System (Cisco IOS) Virtual Tunnel Interface (VTI)-based point-to-point IPsec VPNs, and point-to-point IPsec VPN on the Cisco ASA and Cisco Firepower Next-Generation Firewall (NGFW) Describe and deploy Cisco secure remote access connectivity solutions and describe how to configure 802.1X and Extensible Authentication Protocol (EAP) authentication Provide basic understanding of endpoint security and describe Advanced Malware Protection (AMP) for Endpoints architecture and basic features Examine various defenses on Cisco devices that protect the control and management plane Configure and verify Cisco IOS software Layer 2 and Layer 3 data plane controls Describe Cisco Stealthwatch Enterprise and Stealthwatch Cloud solutions Describe basics of cloud computing and common cloud attacks and how to secure cloud environment The Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 course helps you prepare for the Cisco© CCNP© Security and CCIE© Security certifications and for senior-level security roles. In this course, you will master the skills and technologies you need to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. You will learn security for networks, cloud and content, endpoint protection, secure network access, visibility, and enforcements. You will get extensive hands-on experience deploying Cisco Firepower© Next-Generation Firewall and Cisco Adaptive Security Appliance (ASA) Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. You will get introductory practice on Cisco Stealthwatch© Enterprise and Cisco Stealthwatch Cloud threat detection features. This course, including the self-paced material, helps prepare you to take the exam, Implementing and Operating Cisco Security Core Technologies (350-701 SCOR), which leads to the new CCNP Security, CCIE Security, and the Cisco Certified Specialist - Security Core certifications. Describing Information Security Concepts* Information Security Overview Assets, Vulnerabilities, and Countermeasures Managing Risk Vulnerability Assessment Understanding Common Vulnerability Scoring System (CVSS) Describing Common TCP/IP Attacks* Legacy TCP/IP Vulnerabilities IP Vulnerabilities Internet Control Message Protocol (ICMP) Vulnerabilities TCP Vulnerabilities User Datagram Protocol (UDP) Vulnerabilities Attack Surface and Attack Vectors Reconnaissance Attacks Access Attacks Man-in-the-Middle Attacks Denial of Service and Distributed Denial of Service Attacks Reflection and Amplification Attacks Spoofing Attacks Dynamic Host Configuration Protocol (DHCP) Attacks Describing Common Network Application Attacks* Password Attacks Domain Name System (DNS)-Based Attacks DNS Tunneling Web-Based Attacks HTTP 302 Cushioning Command Injections SQL Injections Cross-Site Scripting and Request Forgery Email-Based Attacks Describing Common Endpoint Attacks* Buffer Overflow Malware Reconnaissance Attack Gaining Access and Control Gaining Access via Social Engineering Gaining Access via Web-Based Attacks Exploit Kits and Rootkits Privilege Escalation Post-Exploitation Phase Angler Exploit Kit Describing Network Security Technologies Defense-in-Depth Strategy Defending Across the Attack Continuum Network Segmentation and Virtualization Overview Stateful Firewall Overview Security Intelligence Overview Threat Information Standardization Network-Based Malware Protection Overview Intrusion Prevention System (IPS) Overview Next Generation Firewall Overview Email Content Security Overview Web Content Security Overview Threat Analytic Systems Overview DNS Security Overview Authentication, Authorization, and Accounting Overview Identity and Access Management Overview Virtual Private Network Technology Overview Network Security Device Form Factors Overview Deploying Cisco ASA Firewall Cisco ASA Deployment Types Cisco ASA Interface Security Levels Cisco ASA Objects and Object Groups Network Address Translation Cisco ASA Interface Access Control Lists (ACLs) Cisco ASA Global ACLs Cisco ASA Advanced Access Policies Cisco ASA High Availability Overview Deploying Cisco Firepower Next-Generation Firewall Cisco Firepower NGFW Deployments Cisco Firepower NGFW Packet Processing and Policies Cisco Firepower NGFW Objects Cisco Firepower NGFW Network Address Translation (NAT) Cisco Firepower NGFW Prefilter Policies Cisco Firepower NGFW Access Control Policies Cisco Firepower NGFW Security Intelligence Cisco Firepower NGFW Discovery Policies Cisco Firepower NGFW IPS Policies Cisco Firepower NGFW Malware and File Policies Deploying Email Content Security Cisco Email Content Security Overview Simple Mail Transfer Protocol (SMTP) Overview Email Pipeline Overview Public and Private Listeners Host Access Table Overview Recipient Access Table Overview Mail Policies Overview Protection Against Spam and Graymail Anti-virus and Anti-malware Protection Outbreak Filters Content Filters Data Loss Prevention Email Encryption Deploying Web Content Security Cisco Web Security Appliance (WSA) Overview Deployment Options Network Users Authentication Secure HTTP (HTTPS) Traffic Decryption Access Policies and Identification Profiles Acceptable Use Controls Settings Anti-Malware Protection Deploying Cisco Umbrella* Cisco Umbrella Architecture Deploying Cisco Umbrella Cisco Umbrella Roaming Client Managing Cisco Umbrella Cisco Umbrella Investigate Overview and Concepts Explaining VPN Technologies and Cryptography VPN Definition VPN Types Secure Communication and Cryptographic Services Keys in Cryptography Public Key Infrastructure Introducing Cisco Secure Site-to-Site VPN Solutions Site-to-Site VPN Topologies IPsec VPN Overview IPsec Static Crypto Maps IPsec Static Virtual Tunnel Interface Dynamic Multipoint VPN Cisco IOS FlexVPN Deploying Cisco IOS VTI-Based Point-to-Point IPsec VPNs Cisco IOS VTIs Static VTI Point-to-Point IPsec Internet Key Exchange (IKE) v2 VPN Configuration Deploying Point-to-Point IPsec VPNs on the Cisco ASA and Cisco Firepower NGFW Point-to-Point VPNs on the Cisco ASA and Cisco Firepower NGFW Cisco ASA Point-to-Point VPN Configuration Cisco Firepower NGFW Point-to-Point VPN Configuration Introducing Cisco Secure Remote Access VPN Solutions Remote Access VPN Components Remote Access VPN Technologies Secure Sockets Layer (SSL) Overview Deploying Remote Access SSL VPNs on the Cisco ASA and Cisco Firepower NGFW Remote Access Configuration Concepts Connection Profiles Group Policies Cisco ASA Remote Access VPN Configuration Cisco Firepower NGFW Remote Access VPN Configuration Explaining Cisco Secure Network Access Solutions Cisco Secure Network Access Cisco Secure Network Access Components AAA Role in Cisco Secure Network Access Solution Cisco Identity Services Engine Cisco TrustSec Describing 802.1X Authentication 802.1X and Extensible Authentication Protocol (EAP) EAP Methods Role of Remote Authentication Dial-in User Service (RADIUS) in 802.1X Communications RADIUS Change of Authorization Configuring 802.1X Authentication Cisco Catalyst© Switch 802.1X Configuration Cisco Wireless LAN Controller (WLC) 802.1X Configuration Cisco Identity Services Engine (ISE) 802.1X Configuration Supplicant 802.1x Configuration Cisco Central Web Authentication Describing Endpoint Security Technologies* Host-Based Personal Firewall Host-Based Anti-Virus Host-Based Intrusion Prevention System Application Whitelists and Blacklists Host-Based Malware Protection Sandboxing Overview File Integrity Checking Deploying Cisco Advanced Malware Protection (AMP) for Endpoints* Cisco AMP for Endpoints Architecture Cisco AMP for Endpoints Engines Retrospective Security with Cisco AMP Cisco AMP Device and File Trajectory Managing Cisco AMP for Endpoints Introducing Network Infrastructure Protection* Identifying Network Device Planes Control Plane Security Controls Management Plane Security Controls Network Telemetry Layer 2 Data Plane Security Controls Layer 3 Data Plane Security Controls Deploying Control Plane Security Controls* Infrastructure ACLs Control Plane Policing Control Plane Protection Routing Protocol Security Deploying Layer 2 Data Plane Security Controls* Overview of Layer 2 Data Plane Security Controls Virtual LAN (VLAN)-Based Attacks Mitigation Sp

Duration 5 Days 30 CPD hours This course is intended for Network security engineers Network security architects ISE administrators Senior Security Operations Center (SOC) personnel responsible for Incidence Response Cisco integrators and partners Overview After taking this course, you should be able to: Describe the Cisco Identity Services Engine (ISE) Explain Cisco ISE deployment Describe Cisco ISE policy enforcement components Describe Cisco ISE policy configuration Troubleshoot Cisco ISE policy and third-party Network Access Device (NAD) support Configure guest access Configure hotspots and guest portals Describe the Cisco ISE profiler services Describe profiling best practices and reporting Configure a Cisco ISE BYOD solution Configure endpoint compliance Configure client posture services Configure Cisco ISE device administration Describe Cisco ISE TrustSec configurations The Implementing and Configuring Cisco Identity Services Engine (SISE) v4.0 course teaches you to deploy and use Cisco© Identity Services Engine (ISE) v3.x, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and apply Cisco ISE capabilities to support use cases for Zero Trust security posture. These use cases include tasks such as policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and Terminal Access Controller Access Control Server (TACACS+) device administration. Through hands-on practice via lab exercises, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency. This course helps you prepare to take the Implementing and Configuring Cisco Identity Services Engine (300-715 SISE) exam, which leads to CCNP© Security and the Cisco Certified Specialist - Security Identity Management Implementation certifications. This course also earns you 40 Continuing Education (CE) credits toward recertification Course Outline Introducing Cisco ISE Architecture Introducing Cisco ISE Deployment Introducing Cisco ISE Policy Enforcement Components Introducing Cisco ISE Policy Configuration Troubleshooting Cisco ISE Policy and Third-Party NAD Support Introducing Web Authentication and Guest Services Configuring Hotspots and Guest Portals Introducing the Cisco ISE Profiler Introducing Profiling Best Practices and Reporting Configuring Cisco ISE BYOD Introducing Cisco ISE Endpoint Compliance Services Configuring Client Posture Services and Compliance Working With Network Access Devices Exploring Cisco TrustSec Additional course details: Nexus Humans Cisco Implementing and Configuring Cisco Identity Services Engine v4.0 (SISE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing and Configuring Cisco Identity Services Engine v4.0 (SISE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network security engineers ISE administrators Wireless network security engineers Cisco integrators and partners Overview After taking this course, you should be able to: Describe Cisco ISE deployments, including core deployment components and how they interact to create a cohesive security architecture. Describe the advantages of such a deployment and how each Cisco ISE capability contributes to these advantages. Describe concepts and configure components related to 802.1X and MAC Authentication Bypass (MAB) authentication, identity management, and certificate services. Describe how Cisco ISE policy sets are used to implement authentication and authorization, and how to leverage this capability to meet the needs of your organization. Describe third-party Network Access Devices (NADs), Cisco TrustSec, and Easy Connect. Describe and configure web authentication, processes, operation, and guest services, including guest access components and various guest access scenarios. Describe and configure Cisco ISE profiling services, and understand how to monitor these services to enhance your situational awareness about network-connected endpoints. Describe best practices for deploying this profiler service in your specific environment. Describe BYOD challenges, solutions, processes, and portals. Configure a BYOD solution, and describe the relationship between BYOD processes and their related configuration components. Describe and configure various certificates related to a BYOD solution. Describe the value of the My Devices portal and how to configure this portal. Describe endpoint compliance, compliance components, posture agents, posture deployment and licensing, and the posture service in Cisco ISE. Describe and configure TACACS+ device administration using Cisco ISE, including command sets, profiles, and policy sets. Understand the role of TACACS+ within the Authentication, Authentication, and Accounting (AAA) framework and the differences between the RADIUS and TACACS+ protocols. Migrate TACACS+ functionality from Cisco Secure Access Control System (ACS) to Cisco ISE, using a migration tool. The Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 course shows you how to deploy and use Cisco© Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and use Cisco ISE, including policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency. This course helps you prepare to take the exam, Implementing and Configuring Cisco Identity Services Engine (300-715 SISE), which leads to CCNP© Security and the Cisco Certified Specialist - Security Identity Management Implementation certifications. Introducing Cisco ISE Architecture and Deployment Using Cisco ISE as a Network Access Policy Engine Cisco ISE Use Cases Describing Cisco ISE Functions Cisco ISE Deployment Models Context Visibility Cisco ISE Policy Enforcement Using 802.1X for Wired and Wireless Access Using MAC Authentication Bypass for Wired and Wireless Access Introducing Identity Management Configuring Certificate Services Introducing Cisco ISE Policy Implementing Third-Party Network Access Device Support Introducing Cisco TrustSec Cisco TrustSec Configuration Easy Connect Web Authentication and Guest Services Introducing Web Access with Cisco ISE Introducing Guest Access Components Configuring Guest Access Settings Configuring Sponsor and Guest Portals Cisco ISE Profiler Introducing Cisco ISE Profiler Profiling Deployment and Best Practices Cisco ISE BYOD Introducing the Cisco ISE BYOD Process Describing BYOD Flow Configuring the My Devices Portal Configuring Certificates in BYOD Scenarios Cisco ISE Endpoint Compliance Services Introducing Endpoint Compliance Services Configuring Client Posture Services and Provisioning in Cisco ISE Working with Network Access Devices Review TACACS+ Cisco ISE TACACS+ Device Administration Configure TACACS+ Device Administration TACACS+ Device Administration Guidelines and Best Practices Migrating from Cisco ACS to Cisco ISE Lab outline Access the SISE Lab and Install ISE 2.4 Configure Initial Cisco ISE Setup, GUI Familiarization, and System Certificate Usage Integrate Cisco ISE with Active Directory Configure Basic Policy on Cisco ISE Configure Policy Sets Configure Access Policy for Easy Connect Configure Guest Access Configure Guest Access Operations Create Guest Reports Configure Profiling Customize the Cisco ISE Profiling Configuration Create Cisco ISE Profiling Reports Configure BYOD Blacklisting a Device Configure Cisco ISE Compliance Services Configure Client Provisioning Configure Posture Policies Test and Monitor Compliance-Based Access Test Compliance Policy Configure Cisco ISE for Basic Device Administration Configure TACACS+ Command Authorization Additional course details: Nexus Humans Cisco Implementing and Configuring Cisco Identity Services Engine v3.0 (SISE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing and Configuring Cisco Identity Services Engine v3.0 (SISE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 69 Days 414 CPD hours Cisco Learning Library: Security offers a subscription to all Cisco online cybersecurity and cyber operations training, including extensive sk This comprehensive technical training library offers full-length, interactive certification courses, product and technology training with labs, and thousands of reference materials. Security Library Certification Courses CCNP Security Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 Securing Networks with Cisco Firepower Next Generation Firewall (SSNGFW) v1.0 Securing Networks with Cisco Firepower Next-Generation IPS (SSFIPS) v4.0 Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 Securing Email with Cisco Email Security Appliance (SESA) v3.0 Securing the Web with Cisco Web Security Appliance (SWSA) v3.0 Implementing Secure Solutions with Virtual Private Networks (SVPN) v1.0 Implementing Automation for Cisco Security Solutions (SAUI) v1.0 CCIE Security Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 Product and Technology Training Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 Implementing Automation for Cisco Security Solutions (SAUI) v1.0 Understanding Cisco Cybersecurity Fundamentals (SECFND) v1.0 Implementing Cisco Cybersecurity Operations (SECOPS) v1.0 Implementing Secure Solutions with Virtual Private Networks (SVPN) v1.0 Implementing an Integrated Threat Defense Solution (SECUR201) v1.0 Integrated Threat Defense Investigation and Mitigation (SECUR202) v1.0 Securing Cisco Networks with Snort Rule Writing Best Practices (SSFRules) v2.0 Securing Cisco Networks with Open Source Snort (SSFSNORT) v3.0 Securing Networks with Cisco Firepower Next Generation Firewall (SSNGFW) v1.0 Securing Email with Cisco Email Security Appliance (SESA) v3.0 Securing the Web with Cisco Web Security Appliance (SWSA) v3.0 Securing Networks with Cisco Firepower Next-Generation IPS (SSFIPS) v4.0 Introduction to 802.1X Operations for Cisco Security Professionals (802.1X) v2.0 Securing Industrial IoT Networks with Cisco Technologies (ISECIN) v1.0 Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 Protecting Against Malware Threats with Cisco AMP for Endpoints (SSFAMP) v5.0 Introducing Cisco Cloud Consumer Security (SECICC) v1.0 Securing Cloud Deployments with Cisco Technologies (SECCLD) v1.0 Configuring Cisco ISE Essentials for SD-Access (ISESDA) v1.0 Securing Branch Internet and Cloud Access with Cisco SD-WAN (A-SDW-BRSEC)

Duration 4 Days 24 CPD hours This course is intended for Systems Administrators and EngineersTechnical Solutions ArchitectsSystems IntegratorsChannel PartnersValue-Added Resellers Overview Understand the B-Series and C-Series product line similarities and differencesDescribe the C-Series standalone and UCS managed architectures Understand the process for upgrading B-Series and C-Series FirmwareAdministering service profiles, pools, and policiesUnderstanding RBAC with Active Directory integrationAdministering backup and restores in UCS ManagerLearn and discuss the various management tools for Cisco UCSPerform basic troubleshooting of B-Series and C-Series in normal operations Using real-world scenarios and examples, this course will explore all of the components of the UCS B-Series and C-Series solutions from a day to day administrative point of view. UCS Infrastructure Components Cisco UCS Servers and Components Exploring Cisco UCS User Interfaces Cisco UCS Management Framework and Features Administering Cisco C-Series Servers Describing Cisco UCS C-Series Servers Cisco UCS C-Series Integrated Management Controller Provisioning Monitoring and Logging on the Cisco UCS C-Series Server Provisioning Cisco UCS C-Series Server Integration in UCS Manager Updating Cisco UCS C-Series Firmware with the Host Upgrade Utility Troubleshooting C-Series Standalone and UCS Managed Environments Administering Cisco B-Series Servers RBAC, Organizations, and Active Directory Integration Configuring Compute Node LAN Connectivity Configuring Compute Node SAN Connectivity Creating Identity and Resource Pools Creating Service Profiles Creating Templates and Cloning Service Profiles Managing Service Profiles Operating System Installation Options Backing Up and Restoring UCSM Database Upgrading UCS B-Series Firmware Troubleshooting Cisco UCS B-Series Configuration Troubleshooting Cisco UCS B-Series Operation UCS Management Tools UCS Management Tool Overview Integrating UCS Manager with UCS Central Managing UCS Using the Cisco UCS PowerTool Additional course details: Nexus Humans Cisco Administering Cisco Data Center Unified Computing System (DCUCA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Cisco Data Center Unified Computing System (DCUCA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Account and project managers Contact Center Enterprise (CCE) administrators Deployment engineers Technical sales Overview After taking this course, you should be able to: Navigate CCE configuration and scripting tools Configure a dialed number, call type, and media routing domain Build a basic Cisco Intelligent Contact Management (ICM) script Configure agents and skill groups Configure basic Interactive Voice Response (IVR) functionality Implement attributes and precision queues Configure Ring-No-Answer (RONA) using CCE configuration tools Configure and populate an agent team and primary supervisor Improve agent efficiency through finesse enhancements Build and test a basic Voice XML (VXML) application Implement roles, departments, and business hours Run Cisco Unified Intelligence Center (CUIC) reports using the Reporting tool The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco© Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using administrative tools to perform routine adds, moves, and changes in an inbound contact center environment. Cisco Unified Contact Center Review Contact Center Basics Components and Architecture Deploying Basic Call Settings Associate Basic Call Settings Explore Media Routing Domains Building a Basic Cisco Unified Contact Center Enterprise Script Introduce Script Editor Use Script Editor Nodes Configuring Basic Agent Functionality Introduce Agent Functionality Configure Agent Desk Settings Configuring Basic Call Treatment and Queuing Explore Media Server and Files Introduce Microapps Implementing Precision Routing Introduce Precision Routing Basics Examine the Migration Path Configuring RONA Support Introduce RONA Functionality Identify RONA Timeout Considerations Configuring Agent Teams and Supervisors Configuring Teams and Supervisors Explore Agent Roles Administering the Cisco Finesse Desktop Administering Cisco Finesse Desktop Introduce Cisco Finesse Administration Implementing Voice XML Applications Introduce VXML Build a Basic Call Studio Project Configuring Roles, Departments, and Business Hours Examine Post-Call Survey Functionality Configure Post-Call Survey Running Unified CC Enterprise Reports with Unified Intelligence Center (IC) Configure Unified CC Enterprise Administrators Configure Departments

Duration 0.5 Days 3 CPD hours This course is intended for This course is designed for the non-technical end user of computers, mobile devices, networks, and the Internet, to enable you to use technology more securely to minimize digital risks. This course is also designed for you to prepare for the Certified CyberSAFE credential. You can obtain your Certified CyberSAFE certificate by completing the Certified CyberSAFE credential process on the CHOICE platform following the course presentation. Overview In this course, you will identify many of the common risks involved in using conventional end-user technology, as well as ways to use it safely, to protect yourself from those risks. You will: Identify the need for security Secure devices like desktops, laptops, smartphones, and more Use the Internet securely Regardless of your computer experience, this class will help you become more aware of technology ðrelated risks and what you can do to protect yourself and your organization from them. This course will help you to: ? Understand security compliance needs and requirements ? Recognize and avoid phishing and other social engineering ? Recognize and avoid viruses, ransomware, and other malware ? Help ensure data security on computers, mobile devices, networks, the Internet, and in the cloud. In this course, you will use discussions, case studies, and the experiences of your instructor and fellow students to explore the hazards and pitfalls of technology and learn how to use that technology safely and securely. Course includes access to the CyberSAFE assessment. Upon successful completion of the assessment, learners will receive the CyberSAFE credential and digital badge. Identifying the Need for Security Identify Security Compliance Requirements Recognize Social Engineering and Avoid Phishing and other Attacks Securing Devices Maintain Physical Security of Devices Use Passwords for Security Protect Your Data Identify and Mitigate Viruses, Ransomware, and other Malware Use Wireless Devices Securely Using the Internet Securely Browse the Web Safely Use Email Securely Use Social Networking Securely Use Cloud Services Securely Additional course details: Nexus Humans CertNexus CyberSAFE Extended Edition 2019 (CBS-310) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus CyberSAFE Extended Edition 2019 (CBS-310) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for business professionals who leverage data to address business issues. The typical student in this course will have several years of experience with computing technology, including some aptitude in computer programming. However, there is not necessarily a single organizational role that this course targets. A prospective student might be a programmer looking to expand their knowledge of how to guide business decisions by collecting, wrangling, analyzing, and manipulating data through code; or a data analyst with a background in applied math and statistics who wants to take their skills to the next level; or any number of other data-driven situations. Ultimately, the target student is someone who wants to learn how to more effectively extract insights from their work and leverage that insight in addressing business issues, thereby bringing greater value to the business. Overview In this course, you will learn to: Use data science principles to address business issues. Apply the extract, transform, and load (ETL) process to prepare datasets. Use multiple techniques to analyze data and extract valuable insights. Design a machine learning approach to address business issues. Train, tune, and evaluate classification models. Train, tune, and evaluate regression and forecasting models. Train, tune, and evaluate clustering models. Finalize a data science project by presenting models to an audience, putting models into production, and monitoring model performance. For a business to thrive in our data-driven world, it must treat data as one of its most important assets. Data is crucial for understanding where the business is and where it's headed. Not only can data reveal insights, it can also inform?by guiding decisions and influencing day-to-day operations. This calls for a robust workforce of professionals who can analyze, understand, manipulate, and present data within an effective and repeatable process framework. In other words, the business world needs data science practitioners. This course will enable you to bring value to the business by putting data science concepts into practice Addressing Business Issues with Data Science Topic A: Initiate a Data Science Project Topic B: Formulate a Data Science Problem Extracting, Transforming, and Loading Data Topic A: Extract Data Topic B: Transform Data Topic C: Load Data Analyzing Data Topic A: Examine Data Topic B: Explore the Underlying Distribution of Data Topic C: Use Visualizations to Analyze Data Topic D: Preprocess Data Designing a Machine Learning Approach Topic A: Identify Machine Learning Concepts Topic B: Test a Hypothesis Developing Classification Models Topic A: Train and Tune Classification Models Topic B: Evaluate Classification Models Developing Regression Models Topic A: Train and Tune Regression Models Topic B: Evaluate Regression Models Developing Clustering Models Topic A: Train and Tune Clustering Models Topic B: Evaluate Clustering Models Finalizing a Data Science Project Topic A: Communicate Results to Stakeholders Topic B: Demonstrate Models in a Web App Topic C: Implement and Test Production Pipelines

Duration 5 Days 30 CPD hours This course is intended for The skills covered in this course converge on four areas-software development, IT operations, applied math and statistics, and business analysis. Target students for this course should be looking to build upon their knowledge of the data science process so that they can apply AI systems, particularly machine learning models, to business problems. So, the target student is likely a data science practitioner, software developer, or business analyst looking to expand their knowledge of machine learning algorithms and how they can help create intelligent decisionmaking products that bring value to the business. A typical student in this course should have several years of experience with computing technology, including some aptitude in computer programming. This course is also designed to assist students in preparing for the CertNexus Certified Artificial Intelligence (AI) Practitioner (Exam AIP-210) certification Overview In this course, you will develop AI solutions for business problems. You will: Solve a given business problem using AI and ML. Prepare data for use in machine learning. Train, evaluate, and tune a machine learning model. Build linear regression models. Build forecasting models. Build classification models using logistic regression and k -nearest neighbor. Build clustering models. Build classification and regression models using decision trees and random forests. Build classification and regression models using support-vector machines (SVMs). Build artificial neural networks for deep learning. Put machine learning models into operation using automated processes. Maintain machine learning pipelines and models while they are in production Artificial intelligence (AI) and machine learning (ML) have become essential parts of the toolset for many organizations. When used effectively, these tools provide actionable insights that drive critical decisions and enable organizations to create exciting, new, and innovative products and services. This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, all while following a methodical workflow for developing data-driven solutions. Solving Business Problems Using AI and ML Topic A: Identify AI and ML Solutions for Business Problems Topic B: Formulate a Machine Learning Problem Topic C: Select Approaches to Machine Learning Preparing Data Topic A: Collect Data Topic B: Transform Data Topic C: Engineer Features Topic D: Work with Unstructured Data Training, Evaluating, and Tuning a Machine Learning Model Topic A: Train a Machine Learning Model Topic B: Evaluate and Tune a Machine Learning Model Building Linear Regression Models Topic A: Build Regression Models Using Linear Algebra Topic B: Build Regularized Linear Regression Models Topic C: Build Iterative Linear Regression Models Building Forecasting Models Topic A: Build Univariate Time Series Models Topic B: Build Multivariate Time Series Models Building Classification Models Using Logistic Regression and k-Nearest Neighbor Topic A: Train Binary Classification Models Using Logistic Regression Topic B: Train Binary Classification Models Using k-Nearest Neighbor Topic C: Train Multi-Class Classification Models Topic D: Evaluate Classification Models Topic E: Tune Classification Models Building Clustering Models Topic A: Build k-Means Clustering Models Topic B: Build Hierarchical Clustering Models Building Decision Trees and Random Forests Topic A: Build Decision Tree Models Topic B: Build Random Forest Models Building Support-Vector Machines Topic A: Build SVM Models for Classification Topic B: Build SVM Models for Regression Building Artificial Neural Networks Topic A: Build Multi-Layer Perceptrons (MLP) Topic B: Build Convolutional Neural Networks (CNN) Topic C: Build Recurrent Neural Networks (RNN) Operationalizing Machine Learning Models Topic A: Deploy Machine Learning Models Topic B: Automate the Machine Learning Process with MLOps Topic C: Integrate Models into Machine Learning Systems Maintaining Machine Learning Operations Topic A: Secure Machine Learning Pipelines Topic B: Maintain Models in Production