Duration 3 Days 18 CPD hours This course is intended for Networking and security professionals involved in the management, configuration, administration, and monitoring of FortiGate devices used to secure their organizations' networks. Overview Deploy the appropriate operation mode for your network. Use the GUI and CLI for administration. Identify the characteristics of the Fortinet security fabric. Control network access to configured networks using firewall policies. Apply port forwarding, source NAT, and destination NAT. Authenticate users using firewall policies. Understand encryption functions and certificates. Inspect SSL/TLS-secured traffic to prevent encryption used to bypass security policies. Configure security profiles to neutralize threats and misuse, including viruses, torrents, and inappropriate websites. Apply application control techniques to monitor and control network applications that might use standard or non-standard protocols and ports. Fight hacking and denial of service (DoS). Defend against data leaks by identifying files with sensitive data, and block them from leaving your private network. Offer an SSL VPN for secure access to your private network. Implement a dial-up IPsec VPN tunnel between FortiGate and FortiClient. Collect and interpret log entries. In this three-day course, you will learn how to use basic FortiGate features, including security profiles. Course Outline Module 1. Introduction to FortiGate and the Security Fabric Module 2. Firewall Policies Module 3. Network Address Translation (NAT) Module 4. Firewall Authentication Module 5. Logging and Monitoring Module 6. Certificate Operations Module 7. Web Filtering Module 8. Application Control Module 9. Antivirus Module 10. Intrusion Prevention and Denial of Service Module 11. SSL VPN Module 12. Dial-Up IPsec VPN Module 13. Data Leak Prevention (DLP)
Duration 2 Days 12 CPD hours This course is intended for Diese Zertifizierung richtet sich an Experten aus Geschäftsbetrieben aller Branchen, die mit der Cloud-Technologie arbeiten oder an dieser Technologie und ihrem Nutzen für Unternehmen interessiert sind: Alle Mitarbeiter von internen oder externen Service Providern, Ihre Kunden Manager, Auditoren Overview Die Zertifizierung EXIN Cloud Computing Foundation validiert das Wissen von Kandidaten in folgenden Bereichen: Cloud - Prinzipien Implementierung von Management des Cloud Computing Nutzung von Cloud Computing Sicherheit, Identität und Privatsphäre im Cloud Computing Bewertung des Cloud Computing Unter Cloud Computing versteht man die Implementierung und Nutzung der Cloud - Technologie um IT - Services bereitzustellen, die an einem andren Standort gehostet werden. Cloud-Prinzipien Das Cloud - Konzept Entwicklung des Cloud Computing Cloud - Architektur Vorteile und Beschrânkungen des Cloud Computing Implementierung und Management des Cloud Computing Aufbau lokaler Cloud - Umgebungen Management - Prinzipien fÂr Cloud - Services Nutzung von Cloud Computing Zugriff auf die Cloud UnterstÂtzung von Business - Prozessen durch Cloud Computing Cloud - Nutzung durch Service Provider Sicherheit, Identitât und Privatsphâre im Cloud Computing Sicherheit im Cloud Computing Identitâts- und Privatsphârenmanagement Bewertung des Cloud Computing Business Cas fÂr das Cloud Computing Bewertung von Cloud - Implementierungen
Duration 3 Days 18 CPD hours This course is intended for The EXIN BCS Artificial Intelligence Foundation certification is focused on individuals with an interest in, (or need to implement) AI in an organization, especially those working in areas such as science, engineering, knowledge engineering, finance, education or IT services. Overview You will be able to Describe how Artificial (AI) is Part of 'Universal Design', and 'The Fourth Industrial Revolution' Demonstrate Understanding of the Artificial Intelligence (AI) Intelligen Agent Description Explain the Benefits of Artificial Intelligence (AI) Describe how we Learn from Data - Functionality, Software and Hardware Demonstrate an Understanding that Artificial Intelligence (AI) (in Particular, Machine Learning (ML)) will Drive Humans and Machines to Work Together Describe a ''Learning from Experience'' Agile Approach to Projects Candidates should be able to demonstrate a knowledge and understanding in the application of ethical and sustainable Artificial Intelligence (AI):- Human-centric Ethical and Sustainable Human and Artificial Intelligence (AI) Ethical and Sustainable Human and Artificial Intelligence (AI) Recall the General Definition of Human and Artificial Intelligence (AI) Describe what are Ethics and Trustworthy Artificial Intelligence (AI) Describe the Three Fundamental Areas of Sustainability and the United Nationïs Seventeen Sustainability Goals Describe how Artificial Intelligence (AI) is Part of 'Universal Design', and 'The Fourth Industrial Revolution' Understand that Machine Learning (ML) is a Significant Contribution to the Growth of Artificial Intelligence (AI) Artificial Intelligence (AI) and Robotics Demonstrate Understanding of the Artificial Intelligence (AI) Intelligent Agent Description Describe what a Robot is Describe what an intelligent Robot is Applying the Benefits of Artificial Intelligence (AI) ? Challenges and Risks Describe how Sustainability Relates to Human-Centric Ethical Artificial Intelligence (AI) and how our Values will Drive our use of Artificial Intelligence (AI) and will Change Humans, Society and Organizations Explain the Benefits of Artifical Intelligence (AI) Describe the Challenges of Artificial Intelligence (AI) Projects Demonstrate Understanding of the Risks of Artificial Intelligence (AI) Projects List Opportunities for Artificial Intelligence (AI) Identify a Typical Funding Source for Artificial Intelligence (AI) Projects and Relate to the NASA Technology Readiness Levels (TRLs) Starting Artificial Intelligence (AI): how to Build a Machine Learning (ML) Toolbox ? Theory and Practice Describe how we Learn from Data - Functionality, Software and Hardware Recall which Rypical, Narrow Artificial Intelligence (AI) Capability is Useful in Machine Learning (ML9 and Artificial Intelligence (AI) AgentsïFunctionality The Management, Roles and Responsibilities of Humans and Machines Demonstrate an Understanding that Artificial Intelligence (AI) (in Particular, Machine Learning (ML)) will Drive Humans and Machines to Work Together List Future Directions of Humans and Machines Working Together Describe a ''Learning from Experience'' Agile Approach to Projects
Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who may need to present information effectively in a professional environment. Overview Define what makes a presentation effective. Plan presentations. Design a presentation framework. Develop the presentation body. Create supporting materials. Prepare for your presentation. Deliver presentations. Conduct a question-and-answer session. Deliver group presentations and virtual presentations. The ability to deliver presentations is vital to achieving advancement for yourself and for your ideas. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent presentation, even stellar ideas can fail to convince your audience. In this course, you will learn to organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to strengthen your delivery. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites To ensure your success, you will need to have experience writing in a professional context and creating presentations using Microsoft Office PowerPoint. 1. Defining Presentation Effectiveness Identify Qualities of Effective Presentations Evaluate Yourself as a Presenter 2. Planning Presentations Analyze the Audience Establish Your Presentation\'s Objectives 3. Designing the Presentation Create the Presentation Structure Organize the Presentation Body Write the Conclusion First Write the Introduction 4. Developing the Presentation Body Select Evidence Write the Presentation Body Create Visuals 5. Creating Supporting Materials Create a Slide Deck Create Speaker Aids Create Audience Handouts 6. Preparing for Your Presentation Rehearse the Presentation Plan Event Logistics 7. Delivering Presentations Connect with Your Audience Present Powerfully Utilize a Slide Deck Effectively 8. Conducting a Question-and-Answer Session Answer Questions Handle Challenging Questions 9. Presenting in Common Business Scenarios Plan and Deliver a Virtual Presentation Plan and Deliver Group Presentations 10. Key Course Information This course focuses on the skills necessary to prepare and deliver an effective presentation; that being said, the learner will not be creating, delivering, or designing a specific presentation from start to finish in this course (this course only provides the foundational knowledge for doing this work back at the office). This course consists of instructor lecture along with course activities corresponding with the main course objectives. In terms of the course activities, 50% will be discussion based - 25% will be in a group-work format - and 25% will be hands-on/involve a digital tool, such as a PowerPoint or Word file. The intent is for students leaving this course to take the skills learned and apply them to their efforts of creating more effective presentations upon returning to the workplace. Additional course details: Nexus Humans Effective Presentations (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Presentations (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Software Engineers and DevOps professionals working in an Enterprise developing mission critical line of business applications. Overview By the end of this course, students will be able to: Assess the advantages of a containerized software development & deployment Use Docker engine features necessary for running containerized applications Utilize Swarm and Kubernetes orchestrators to deploy, maintain, and scale a distributed application Describe the essential patterns used in a highly distributed EE application Understand how to configure EE applications for different environments without code changes Produce and containerize scalable, accessible, and fault-tolerant EE applications Apply different debugging and testing techniques to containerized EE applications The Docker Fundamentals + Enterprise Operations Bundle includes the full Docker for Enterprise Operations course as well as the prerequisite Docker Fundamentals course run back to back in a single intensive training experience. The Docker Fundamentals training course features the foundational concepts and practices of containerization on a single Docker node. The course offers learners the opportunity to assimilate basic container orchestration and how to scale Docker across multiple nodes in a simple swarm cluster. This course provides essential foundational knowledge for subsequent Docker courses. As the follow-on to the Docker Fundamentals course, Docker for Enterprise Operations is a role-based course is designed for Docker Operations teams to accelerate their Docker journey in the enterprise. The course covers in-depth core advanced features of Docker EE and best practices to apply these features at scale with enterprise workloads. Platform Availability: Linux, Windows (Fundamentals Only). Introducing Docker Containerization Fundamentals Creating Images Docker Volumes Docker Networking Basics Introduction to Docker Compose Introduction to Swarm Mode Introduction to Kubernetes Secrets Fundamentals Signature Assignment Distributed Application Architecture Sample Application Edit and Continue Debugging Docker Compose Testing Service Discovery Defensive Programming Logging and Error Handling Health Checks Secrets Configuration Management Development Pipeline Overview Universal Control Plane Docker Trusted Registry Repository Automation Build Server
Duration 3 Days 18 CPD hours This course is intended for This course is intended for a programmer or web developer who is new to mobile app development in iOS. The student has experience using a computer running Mac OS X and developing applications or websites using object-oriented programming languages and tools, but may not have experience using the languages and tools specific to the iOS development environment. Overview In this course, you will develop, test, and package applications for devices that run the iOS operating system, including iPad and iPhone. You will: •Use Xcode to create and run an iOS application. •Write Objective-C code to enable iOS app user interface elements to interact with users. •Identify and describe common iOS design patterns and user interface standards. •Lay out and program apps to provide navigation among multiple views. •Access data from various locations, including app resources, user preferences, private app storage, and web services. •Enable an app to present graphics and multimedia. •Enable an app to interact well with other apps, the iOS system, and the mobile device it runs on. •Debug an app and implement runtime error handling. •Prepare an app for release, including configuration to support internationalization, and to run on multiple devices and different screen dimensions. This Logical Operations courseware is no longer available on the LO Store, but can be purchased by phone orderIn this course, students will learn how to develop and publish iOS apps, focusing on developing business apps for iPhones and iPads. Using Xcode to Develop an iOS App Set Up and Configure Xcode Create an App Project Create a User Interface Run an App in Simulator Programming in the iOS Development Environment Write Code to Handle User Interaction Organize and Maintain Code Use Predefined Classes Identifying Design Requirements for iOS Apps Design an App to Meet User Expectations iOS Design Patterns and Templates Implementing Multiple View Navigation Create an iOS App with Multiple Views Add a Custom View Controller Class Show Temporary Views Working with Data Select an Appropriate Data Storage Approach Load App Data from Property Lists Access Web Data and Services Store and Retrieve Preferences Working with Graphics and Media Load Graphic Images Draw Graphics Through Code Add Animation Effects Integrating with the App Ecosystem Manage App State Changes Map a Location Support Multiple Devices and Orientations Making Code More Robust and Maintainable Debug an App in Xcode Write Code to Handle Runtime Errors Finalizing an App Enable an App to Support Multiple Languages Prepare an App for Release
Duration 3 Days 18 CPD hours This course is intended for Application developers who want to build cloud-native applications or redesign existing applications that will run on Google Cloud Platform Overview This course teaches participants the following skills: Use best practices for application development. Choose the appropriate data storage option for application data. Implement federated identity management. Develop loosely coupled application components or microservices. Integrate application components and data sources. Debug, trace, and monitor applications. Perform repeatable deployments with containers and deployment services. Choose the appropriate application runtime environment; use Google Container Engine as a runtime environment and later switch to a no-ops solution with Google App Engine flexible environment. Learn how to design, develop, and deploy applications that seamlessly integrate components from the Google Cloud ecosystem. This course uses lectures, demos, and hands-on labs to show you how to use Google Cloud services and pre-trained machine learning APIs to build secure, scalable, and intelligent cloud-native applications. Best Practices for Application Development Code and environment management. Design and development of secure, scalable, reliable, loosely coupled application components and microservices. Continuous integration and delivery. Re-architecting applications for the cloud. Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK How to set up and use Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK. Lab: Set up Google Client Libraries, Cloud SDK, and Firebase SDK on a Linux instance and set up application credentials. Overview of Data Storage Options Overview of options to store application data. Use cases for Google Cloud Storage, Cloud Firestore, Cloud Bigtable, Google Cloud SQL, and Cloud Spanner. Best Practices for Using Cloud Firestore Best practices related to using Cloud Firestore in Datastore mode for:Queries, Built-in and composite indexes, Inserting and deleting data (batch operations),Transactions,Error handling. Bulk-loading data into Cloud Firestore by using Google Cloud Dataflow. Lab: Store application data in Cloud Datastore. Performing Operations on Cloud Storage Operations that can be performed on buckets and objects. Consistency model. Error handling. Best Practices for Using Cloud Storage Naming buckets for static websites and other uses. Naming objects (from an access distribution perspective). Performance considerations. Setting up and debugging a CORS configuration on a bucket. Lab: Store files in Cloud Storage. Handling Authentication and Authorization Cloud Identity and Access Management (IAM) roles and service accounts. User authentication by using Firebase Authentication. User authentication and authorization by using Cloud Identity-Aware Proxy. Lab: Authenticate users by using Firebase Authentication. Using Pub/Sub to Integrate Components of Your Application Topics, publishers, and subscribers. Pull and push subscriptions. Use cases for Cloud Pub/Sub. Lab: Develop a backend service to process messages in a message queue. Adding Intelligence to Your Application Overview of pre-trained machine learning APIs such as Cloud Vision API and Cloud Natural Language Processing API. Using Cloud Functions for Event-Driven Processing Key concepts such as triggers, background functions, HTTP functions. Use cases. Developing and deploying functions. Logging, error reporting, and monitoring. Managing APIs with Cloud Endpoints Open API deployment configuration. Lab: Deploy an API for your application. Deploying Applications Creating and storing container images. Repeatable deployments with deployment configuration and templates. Lab: Use Deployment Manager to deploy a web application into Google App Engine flexible environment test and production environments. Execution Environments for Your Application Considerations for choosing an execution environment for your application or service:Google Compute Engine (GCE),Google Kubernetes Engine (GKE), App Engine flexible environment, Cloud Functions, Cloud Dataflow, Cloud Run. Lab: Deploying your application on App Engine flexible environment. Debugging, Monitoring, and Tuning Performance Application Performance Management Tools. Stackdriver Debugger. Stackdriver Error Reporting. Lab: Debugging an application error by using Stackdriver Debugger and Error Reporting. Stackdriver Logging. Key concepts related to Stackdriver Trace and Stackdriver Monitoring. Lab: Use Stackdriver Monitoring and Stackdriver Trace to trace a request across services, observe, and optimize performance.
Duration 5 Days 30 CPD hours This course is intended for Application Developers; Programmers, Sales and Pre Sales, Technical Support, Project Managers, Cisco customers, partners and employees involved in UCCE/CVP or CVP stand alone deployments Overview Upon completing this course, the learner will be able to meet these overall objectives: Introduction to the Java API, its capabilities and limitations - Practice - This course is applicable for any version of CVP and Studio. Introduction to Voice Elements and their complexity - creating every different Java component to extend Studio (see below) Overview of a UCCE with CVP Comprehensive Call Flow Module 1 Overview of a UCCE with CVP Comprehensive Call Flow Module 2 ICM routing scripts to route calls to CVP VXML Server applications Passing data (e.g., global variables) Parsing and evaluating data returned Queueing Assigning data to send to Finesse. Module 3 Writing Call Studio scripts (applications) Prompting Callers ? using pre-recorded audio; TTS text-to-speech; Say it Smart to format audio as digits, date, time, currency; input error reprompting Menus Collecting and confirming caller input, such as account numbers, dates of birth, etc Working with variables ? Session data, Element data, Call data, Local data (CVP11) Introduction to retrieving data from back end systems: SQL Database interaction ? using the Studio Database element to select data Web service interaction- Studio Web Services element for SOAP-web services and calling a simple REST web service Playing audio to callers during back-end data retrieval Catch events Working with counters, decisions, math Introduction to javascript for substrings and string length Setting VoiceXML properties affecting the gateway Multi-Language applications Module 4 Working with Version Control Module 5 ÿImplementing a Post Call Survey Module 6 Using the Studio Debugger to test applications within Studio Module 7 CVP Reporting Server and CVP CUIC Reports Best practices regarding naming elements and variables Configuring data to pass to the Reporting Server using OAMP Understanding Reporting Server tables Understanding the Application Summary CUIC reports Module 8 Administration covered throughout the course OAMP Operations Console to deploy applications to VXML Server Using Studio Documenter to print Visio-like diagrams of the application Configuring log file properties Using logs for debugging applications Administrative scripts for graceful updates or suspensions of the server Important log, debug, administration files Module 9 Cisco Courtesy Callback Detailed discussion of the CCB Call flow, the ICM script, and the 5 Studio scripts used for Courtesy Callback.
Duration 1 Days 6 CPD hours Overview Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, & analyzing data will be covered during class. Getting Started Workshop Objectives The Problem Solving Method What is a Problem? What is Creative Problem Solving? What are the Steps in the Creative Solving Process? Case Study Module Two: Review Questions Information Gathering Understanding Types of Information Identifying Key Questions Methods of Gathering Information Case Study Module Three: Review Questions Problem Definition Defining the Problem Determining Where the Problem Originated Defining the Present State and the Desired State Stating and Restating the Problem Analyzing the Problem Writing the Problem Statement Case Study Module Four: Review Questions Preparing for Brainstorming Identifying Mental Blocks Removing Mental Blocks Stimulating Creativity Case Study Module Five: Review Questions Generating Solutions (I) Identifying Mental Blocks Removing Mental Blocks Stimulating Creativity Case Study Module Five: Review Questions Generating Solutions (II) The Morphological Matrix The Six Thinking Hats The Blink Method Case Study Module Seven: Review Questions Analyzing Solutions Developing Criteria Analyzing Wants and Needs Using Cost/Benefit Analysis Case Study Module Eight: Review Questions Selecting a Solution Doing a Final Analysis Paired Comparison Analysis Analyzing Potential Problems Case Study Module Nine: Review Questions Planning Your Next Steps Identifying Tasks Identifying Resources Implementing, Evaluating, and Adapting Case Study Module Ten: Review Questions Creating a Performance Plan Planning the Follow-Up Meeting Celebrating Successes Identifying Improvements Case Study Module Eleven: Review Questions Wrapping Up Words from the Wise Lessons Learned
Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans