6 Courses in Cardiff delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) Safety and Crisis Management Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work Physical Security Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting Facilities Maintenance The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping Data Centre Operations Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management Monitoring/Reporting/Control Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting Project Management Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt Environmental Sustainability The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage Governance and Compliance The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©) Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. Additional course details: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Being safe at the workplace should be a priority for any business. Come to Knight Training to train with us and start working safe with our IOSH Managing and Working Safely Course!

Working at Height Course Overview This course on Working at Height provides essential knowledge and skills required to work safely at elevated locations. It covers key regulations, risk assessments, and safety procedures to prevent accidents and injuries. Learners will gain a comprehensive understanding of the hazards involved in working at height, the appropriate equipment, and the essential safety measures to ensure a safe working environment. This course is ideal for individuals looking to enhance their awareness of safety protocols and improve their competency in height-related tasks. By completing this course, learners will be better equipped to identify and manage risks associated with working at height, ensuring safety and compliance in the workplace. Course Description The Working at Height course delves into essential topics such as the legal requirements for working at height, risk assessment procedures, and the use of personal protective equipment (PPE). Learners will explore the principles of fall protection, the importance of safe equipment usage, and the necessary precautions to mitigate risks when working at elevated locations. Throughout the course, learners will be encouraged to develop a solid understanding of how to assess risks and implement safety strategies effectively. By the end of the course, learners will have gained the skills needed to create a safer working environment, ensuring compliance with regulations and enhancing safety standards within their workplace. Working at Height Curriculum Module 01: Working at Height (See full curriculum) Who is this course for? Individuals seeking to understand the risks of working at height Professionals aiming to improve their safety knowledge Beginners with an interest in construction, maintenance, or related industries Employees working in environments where working at height is a common requirement Career Path Site Supervisor Construction Worker Maintenance Technician Scaffold Installer Health and Safety Officer

Spill Management Training Course Overview This Spill Management Training course provides a comprehensive understanding of how to effectively manage and respond to spill incidents in various settings. Covering a range of topics, from hazardous substances and pollution response planning to spill clean-up and prevention, the course prepares learners to handle spill incidents with confidence. Through clear guidelines and site-specific solutions, the course ensures that learners are equipped to minimise environmental impact, reduce risks, and comply with relevant regulations. Learners will gain valuable skills in spill management, safety practices, and regulatory compliance, ensuring a safer work environment. Course Description The Spill Management Training course delves deeper into key areas essential for spill management, including hazardous substances identification, response strategies, and effective clean-up methods. Learners will explore pollution incident response planning, spill management techniques for different environments, and site-specific pollution control options. Each module is designed to offer valuable insights into best practices for spill prevention and control, while encouraging a culture of responsibility and environmental awareness. By the end of the course, learners will have the skills to manage spills efficiently, ensuring safety and compliance within their workplace. Spill Management Training Curriculum Module 01: Introduction to Spill Management Module 02: Hazardous Substances Module 03: Pollution Incident Response Planning Module 04: Managing a Spill Module 05: Spill Clean-Up Guideline Module 06: Spills on a Road or Highway Module 07: Diesel Spillages: An Overview Module 08: Site-Specific Pollution Control Options Module 09: Spill Prevention & Control Checklist Module 10: Ways to Encourage Best Practice (See full curriculum) Who is this course for? Individuals seeking to enhance their environmental safety skills. Professionals aiming to specialise in spill management or environmental protection. Beginners with an interest in pollution control and safety procedures. Organisations requiring staff training in spill management and compliance. Career Path Environmental Health and Safety Officer Spill Response Coordinator Environmental Consultant Pollution Control Specialist Health and Safety Manager

Course Overview This comprehensive course offers essential knowledge for anyone involved in manual handling, lifting operations, and workplace safety. Combining critical modules such as LOLER training, working at height, and confined space awareness, this course equips learners with the expertise to identify potential hazards, assess risk, and follow safety protocols effectively. Whether you're looking to enhance your understanding of lifting procedures or ensure compliance with UK health and safety standards, this course provides structured learning designed to support a safer working environment. Upon completion, learners will be able to demonstrate awareness of regulations, apply risk assessment principles, and contribute to maintaining safety standards across various industries. This is an ideal course for those responsible for managing workplace operations, lifting tasks, and site-based safety procedures. Course Description The "Manual Handling, Rigging and Lifting & Safety in the Workplace" course covers a broad range of safety-related topics tailored to warehousing, construction, manufacturing, and logistics settings. Learners will explore core areas such as load lifting techniques, height safety, forklift operations, and compliance with the Lifting Operations and Lifting Equipment Regulations (LOLER). The course also addresses the risks associated with working in confined spaces and warehouse environments, promoting a thorough understanding of safe working procedures and legal obligations. Through a structured, self-paced online platform, learners will develop a strong foundation in identifying risks, following safety protocols, and adhering to health and safety legislation. Whether enhancing existing skills or exploring a new career path, this course provides a well-rounded approach to workplace safety and equipment handling in accordance with UK regulatory standards. Course Modules: Module 01: Manual Handling Training Course Module 02: Work At Height Training Module 03: Warehouse Operative Module 04: Forklift Training - Online Course Module 05: Rigging and Lifting Module 06: Working in Confined Spaces Module 07: LOLER Training Module 08: Level 2 Health and Safety in the Workplace (See full curriculum) Who is this course for? Individuals seeking to improve their knowledge of workplace safety and equipment regulations. Professionals aiming to develop or formalise their understanding of lifting operations and manual handling. Beginners with an interest in occupational safety, logistics, or industrial environments. Employers and supervisors looking to ensure their team meets regulatory safety standards. Career Path Warehouse Operative Health and Safety Officer Logistics Coordinator Site Supervisor Forklift or Lifting Equipment Operator Facilities or Operations Manager Construction or Manufacturing Support Staff

Air Cabin Crew Online Diploma Course Course Overview: The Air Cabin Crew Online Diploma Course provides a comprehensive introduction to the vital roles and responsibilities of cabin crew members. Covering key areas of aviation, including airline operations, regulatory standards, and emergency protocols, this course prepares learners for a dynamic career in the airline industry. With an emphasis on communication, safety, and customer service, students will develop essential skills needed for success in the fast-paced environment of air travel. Upon completion, learners will gain a thorough understanding of cabin crew duties and industry expectations, ensuring they are well-equipped for both the recruitment process and on-the-job requirements. Course Description: This course delves into the essential aspects of being an air cabin crew member, from understanding different airline structures to mastering the regulations that govern air travel. It covers the practicalities of a cabin crew career, such as recruitment preparation, interview techniques, and training procedures. Learners will also explore the layout of commercial aircraft, crew resource management, emergency protocols, medical first aid, and personal grooming expectations. The course offers a detailed exploration of communication skills necessary for passenger interaction, alongside the critical knowledge of aviation-related terminology, weather conditions, and safety procedures. By the end of the course, learners will have the knowledge and confidence to pursue a career in aviation. Air Cabin Crew Online Diploma Course Curriculum: Module 01: Introduction to Aircraft Cabin Crew Module 02: Understanding Different Types of Airlines Module 03: Role of Regulatory Bodies and Trade Associations Module 04: Things to Know about a Cabin Crew Life Module 05: Advantages and Disadvantages of a Cabin Crew Career Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Module 07: Cabin Crew Interview Formats Module 08: Training Procedures Module 09: Aviation Abbreviation and Airport Codes Module 10: The Layout of a Commercial Aircraft Module 11: Cabin Familiarisation for a Cabin Crew Module 12: Departments of Airlines and their Interconnection with Cabin Crew Module 13: Knowledge of Currencies, 24 Hour Clock and Phonetic Alphabet Module 14: Basic Knowledge of Weather Regarding Aviation Module 15: Duties of a Cabin Crew Module 16: Communication with the Passenger Module 17: Aircraft Galley Module 18: Emergency Evacuation System Module 19: Tackling the Event of a Fire Module 20: Medical First Aid Module 21: Personal Grooming of Cabin Crew Module 22: Cabin Crew Fatigue Management Module 23: Crew Resource Management (See full curriculum) Who is this course for? Individuals seeking to pursue a career as cabin crew. Professionals aiming to develop their career in the aviation industry. Beginners with an interest in aviation or airline operations. Those aspiring to work in customer service within the air travel sector. Career Path: Cabin Crew Member Flight Attendant In-Flight Supervisor Airline Customer Service Representative Aviation Safety Coordinator