Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business
English for Job Interview Course Overview: This course is designed to help learners build confidence and fluency when preparing for job interviews in English. It covers essential interview techniques, language, and strategies to handle various interview scenarios. Learners will gain the skills needed to effectively communicate their qualifications, strengths, and experiences, while responding to questions in a professional manner. By completing the course, learners will be well-prepared to approach job interviews with the confidence needed to succeed. Course Description: In this course, learners will explore key interview topics such as how to answer difficult questions, how to present themselves professionally, and how to make a lasting impression during an interview. The course offers detailed insights into common interview questions, appropriate language usage, and how to craft compelling answers that highlight skills and experience. Learners will be guided through various types of interview formats, including behavioural and situational interviews, to ensure they are ready for any challenge. The course is structured to provide a supportive learning environment that encourages confidence building and mastery of essential job interview techniques. English for Job Interview Curriculum: Module 01: English for Job Interview: Introduction Module 02: How to Answer Difficult Interview Questions (See full curriculum) Who is this course for? Individuals seeking to improve their job interview performance Professionals aiming to advance in their career by mastering interview techniques Beginners with an interest in preparing for interviews in English Job seekers looking to improve their interview skills and boost their confidence Career Path Job interview consultant HR assistant or coordinator Career coach Recruitment consultant Professional seeking career advancement
Influencing and Negotiating Certification Course Overview This Influencing and Negotiating Certification course equips learners with key skills essential for navigating the complexities of influence and negotiation in various professional contexts. Through in-depth exploration of strategic techniques, participants will gain the confidence to manage negotiations, shape outcomes, and exert influence effectively. The course will provide valuable insights into psychological principles and tactics that support decision-making and conflict resolution. Learners will emerge with enhanced skills for negotiating, persuading, and collaborating in both individual and group settings, making them better suited for leadership and managerial roles. Course Description In this Influencing and Negotiating Certification, learners will delve into core concepts surrounding the art of influence and negotiation. Topics covered include understanding different negotiation styles, building rapport, persuading others, and resolving conflicts while maintaining positive relationships. The course provides an understanding of the psychological dynamics at play in negotiations, focusing on strategies to overcome barriers and reach mutually beneficial agreements. By completing the course, learners will develop the ability to negotiate confidently, influence stakeholders, and resolve disputes effectively. Participants will gain a thorough grounding in the theories and models of negotiation, which they can apply across different sectors and scenarios. Influencing and Negotiating Certification Curriculum Module 01: Influencing Module 02: Negotiating (See full curriculum) Who is this course for? Individuals seeking to enhance their communication and persuasion skills Professionals aiming to advance in management or leadership roles Beginners with an interest in improving their negotiation capabilities Anyone looking to develop strategies for better decision-making and conflict resolution Career Path Negotiation Specialist Sales Manager Project Manager Business Consultant Account Manager Human Resources Specialist
Course Overview The Portuguese Language Course for Beginners is designed to introduce learners to the essentials of the Portuguese language, equipping them with the ability to communicate confidently in everyday situations. This course covers key aspects such as greetings, basic vocabulary, sentence structure, and conversational skills. Whether you are preparing for travel, work, or personal enrichment, this course provides a strong foundation for further language development. By the end of the course, learners will have gained the competence to understand and use common Portuguese expressions, engage in simple conversations, and appreciate the cultural nuances of Portuguese-speaking countries. With its clear structure and engaging approach, this course offers practical value by enhancing communication skills, boosting cultural understanding, and opening up new personal and professional opportunities. Course Description The Portuguese Language Course for Beginners offers a structured introduction to the language through a series of focused lessons. Learners will explore essential topics including basic grammar, vocabulary building, pronunciation techniques, and conversational etiquette. Each section of the course is designed to enhance comprehension and speaking abilities, fostering a gradual progression towards language confidence. Learners will also gain insights into Portuguese culture, helping them to apply their language skills in real-world contexts with sensitivity and awareness. The course combines interactive exercises, audio support, and accessible content to ensure an enriching learning experience. Upon completion, learners will have developed the linguistic tools necessary to engage in everyday Portuguese conversations, navigate simple social and professional interactions, and lay the groundwork for further language study. The course is ideal for those seeking a reliable and well-rounded entry point into Portuguese language acquisition. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 (See full curriculum) Who is this course for? Individuals seeking to communicate effectively in Portuguese during travel or relocation. Professionals aiming to expand career opportunities in Portuguese-speaking markets. Beginners with an interest in learning a new language for cultural enrichment. Students or enthusiasts looking to build foundational language skills for academic or personal growth. Career Path Translator or Interpreter (Entry-Level) Customer Service Representative in multilingual environments Travel and Tourism Assistant International Sales or Business Support Officer Language Tutor (Beginner Level) Cultural Exchange Programme Coordinator
Course Overview: The Forex Trading Diploma offers a comprehensive exploration of the foreign exchange market, designed to equip learners with a solid understanding of the principles and strategies behind forex trading. Covering key aspects such as market analysis, trading techniques, risk management, and chart interpretation, this course provides valuable insights for individuals looking to engage in forex trading. Upon completion, learners will be capable of confidently analysing market trends, executing informed trades, and applying effective risk management strategies. This course is ideal for those who want to deepen their understanding of forex markets and enhance their trading potential. Course Description: This Forex Trading Diploma covers a wide range of essential topics, including fundamental and technical analysis, forex market structure, trading psychology, and the use of trading platforms. Learners will be introduced to the key concepts of currency pairs, leverage, margin, and order types, and will explore advanced trading techniques such as trend analysis and chart patterns. Throughout the course, learners will develop a solid understanding of risk management, which is crucial for success in forex trading. By the end of the programme, learners will possess the skills needed to navigate the complexities of the forex market and make informed, strategic decisions to optimise their trading outcomes. Course Modules: Module 01: Introduction to Forex Trading • Understanding the Forex Market • Currency Pairs and Trading Terminology • The Role of Central Banks and Economic Indicators Module 02: Market Analysis Techniques • Technical vs. Fundamental Analysis • Reading Forex Charts and Indicators • Understanding Market Sentiment and News Module 03: Trading Strategies • Trend Following and Breakout Strategies • Scalping, Swing, and Position Trading • Developing Your Personal Trading Plan Module 04: Risk Management in Forex Trading • Understanding Leverage and Margin • Setting Stop-Loss and Take-Profit Orders • Managing Risk and Protecting Capital Module 05: Trading Psychology and Mindset • The Psychology of a Successful Trader • Managing Emotions in Trading • Building a Consistent Trading Routine (See full curriculum) Who is this course for? • Individuals seeking to gain a foundational understanding of forex trading. • Professionals aiming to enhance their trading skills for career development. • Beginners with an interest in currency trading or financial markets. • Aspiring traders looking to develop structured, effective strategies. Career Path • Forex Trader • Financial Analyst • Investment Advisor • Trading Strategist • Risk Management Specialist
Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist
Course Overview The Xero Accounting and Bookkeeping Level 7 course offers a comprehensive understanding of digital accounting using Xero software, tailored for individuals looking to advance in financial management and bookkeeping roles. This course equips learners with essential knowledge to manage sales, purchases, payroll, VAT, and fixed assets efficiently. Learners will also explore how to maintain accurate financial records and ensure compliance with current UK regulations. Whether you are looking to upgrade your skills or step into a new career, this course supports your professional development by building competence in cloud-based accounting practices. Upon completion, learners will have the confidence to work in a variety of finance-related roles and contribute effectively to any business or organisation’s accounting functions. Course Description This course delves into core areas of Xero accounting, starting with an introduction to the software and progressing through key functionalities including sales invoicing, purchase management, bank reconciliation, and payroll processing. Learners will be guided through each section in a structured and accessible way, allowing them to understand how to set up and manage accounts, handle tax returns, and record transactions accurately. Additional topics such as fixed asset tracking and product/service management provide a complete view of digital bookkeeping in a professional context. The curriculum is designed to align with UK financial standards and includes a detailed exploration of VAT return procedures. By the end of the course, learners will develop a strong grasp of Xero’s interface, gain proficiency in managing financial tasks digitally, and enhance their confidence to support accounting operations within various business settings. Course Modules Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Returns (See full curriculum) Who is this course for? Individuals seeking to develop advanced accounting skills using cloud-based software. Professionals aiming to improve their bookkeeping knowledge and career progression. Beginners with an interest in digital finance and business accounting. Small business owners and administrative staff managing company accounts. Career Path Xero Bookkeeper Accounts Assistant Payroll Officer Finance Administrator VAT Compliance Officer Office Manager (with financial duties) Small Business Accountant
Keyword Research & SEO Course Overview This course on "Keyword Research & SEO" is designed to equip learners with essential skills for optimising websites for search engines. It covers the fundamentals of keyword research, local SEO practices, and the importance of ethical SEO practices. By the end of the course, learners will understand how to enhance a website's visibility in search engine results and how to implement strategies to drive organic traffic effectively. This course provides a comprehensive understanding of SEO techniques, from the basics to more advanced practices, making it ideal for anyone looking to enhance their digital marketing capabilities. Course Description In this course, learners will delve into core SEO concepts, starting with keyword research, a critical element in building any successful SEO strategy. They will explore how to select the most effective keywords for their website, focusing on search volume and competition. The course also covers local SEO strategies, ensuring businesses can reach their local target audience effectively. Additionally, learners will understand the dangers of black hat SEO techniques, learning what to avoid in order to maintain ethical practices. Upon completing this course, learners will gain valuable skills in SEO implementation, making them proficient in improving a website’s online presence. Keyword Research & SEO Curriculum Module 01: Introduction Module 02: Keyword Research Module 03: Local SEO Module 04: Black Hat SEO - Things You Must NOT Do (See full curriculum) Who is this course for? Individuals seeking to improve their website's visibility in search engines. Professionals aiming to enhance their digital marketing skills. Beginners with an interest in search engine optimisation and online marketing. Entrepreneurs looking to attract organic traffic to their business websites. Career Path SEO Specialist Digital Marketing Manager Content Strategist Local SEO Consultant Web Analyst
Twitter Marketing for Profit Course Overview The "Twitter Marketing for Profit" course equips learners with the knowledge and strategies needed to leverage Twitter as a powerful marketing tool. It covers key aspects such as crafting effective tweets, growing a dedicated following, using analytics to improve engagement, and turning Twitter presence into tangible business profit. Designed for marketers and entrepreneurs, this course delivers real-world techniques and tactics for maximising Twitter's potential in boosting brand visibility and revenue. By the end, learners will have a clear understanding of how to create and manage a successful Twitter marketing campaign that drives measurable results. Course Description This course dives deep into the core principles of Twitter marketing, focusing on audience engagement, content creation, and analytics. Learners will explore topics such as optimising profile setups, developing content calendars, understanding Twitter algorithms, and implementing targeted advertising strategies. The course also introduces the importance of hashtags, influencer partnerships, and trends. Participants will gain insights into how to monitor campaign performance and adapt strategies accordingly. The course is structured to provide learners with a comprehensive understanding of Twitter marketing, helping them to drive engagement and achieve business goals effectively. Twitter Marketing for Profit Curriculum Module 01: Introduction to Twitter Marketing Module 02: Building a Twitter Strategy Module 03: Content Creation and Curation Module 04: Growing Your Audience and Engagement Module 05: Leveraging Twitter Analytics for Insights Module 06: Advertising on Twitter Module 07: Measuring Success and Adjusting Strategies (See full curriculum) Who is this course for? Individuals seeking to enhance their digital marketing skills. Professionals aiming to optimise Twitter for business growth. Beginners with an interest in social media marketing. Entrepreneurs wanting to promote their business via Twitter. Career Path Social Media Manager Digital Marketing Specialist Content Strategist Brand Manager Twitter Marketing Consultant
Train the Trainer - Part 2 Course Overview: "Train the Trainer - Part 2" is designed for individuals who wish to elevate their training and presentation skills to the next level. This course offers in-depth guidance on how to maintain participant engagement, ensure clarity, and use effective communication techniques. Learners will explore advanced strategies for building rapport with their audience, refining their delivery style, and ensuring their messages are understood. By the end of this course, learners will be equipped with the tools to create more dynamic and impactful training sessions, fostering a deeper level of understanding and retention among participants. Course Description: This course delves into essential training strategies that enhance delivery and participant involvement. Learners will explore techniques for keeping the audience engaged, presenting material in a way that aids comprehension, and using non-verbal cues such as body language and tone to reinforce their message. The course covers strategies to help learners follow along, assess their understanding, and improve retention. By examining these core aspects, participants will develop advanced skills for delivering clear and memorable training. Upon completion, learners will be able to create a more effective learning environment and be prepared to engage with diverse audiences across various training settings. Train the Trainer - Part 2 Curriculum: Module 01: Introduction Module 02: Keep Them Engaged Module 03: Help Them Follow Along Module 04: Ensure They Understand Module 05: Use Effective Body Language and Tone (See full curriculum) Who is this course for? Individuals seeking to improve their training and presentation skills. Professionals aiming to enhance their teaching effectiveness. Beginners with an interest in becoming a more effective trainer. Anyone looking to engage audiences more effectively in a training environment. Career Path: Corporate Trainer Training and Development Specialist Learning & Development Coordinator Public Speaker Instructional Designer