2204 Courses in Cardiff delivered Live Online

Interior design tutor one to one open 7 days 9 am to 9 pm

You deserve a space to rest and recharge This 3-month supported journey combines live Yoga Nidra meditation sessions, weekly check-ins, and gentle self-care practices designed to nourish your mind, body, and soul. I believe that Yoga Nidra is one of the best meditations for neurodivergent parents. When you're navigating your own unique experiences such as sensory sensitivities, the demands of parenting, and adapting to everyday situations you can end up feeling drained and overwhelmed. Yoga Nidra is a deeply restorative meditation that help you release mental, emotional, and physical stress and tension that you are carrying. It is said that 30 minutes of Yoga Nidra meditation is equivalent to 2-4 hours of sleep! A 3 month programme to reduce overwhelm and increase your energy I believe that Yoga Nidra is one of the best meditations for neurodivergent parents. When you're navigating your own unique experiences such as sensory sensitivities, the demands of parenting, and adapting to everyday situations you can end up feeling drained and overwhelmed. Yoga Nidra is a deeply restorative meditation that help you release mental, emotional, and physical stress and tension that you are carrying. It is said that 30 minutes of Yoga Nidra meditation is equivalent to 2-4 hours of sleep! Yoga Nidra or ‘yogic sleep’ is a form of guided meditation practiced lying down. It is a deeply restorative practice that can help you relax, recharge your energy, and improve your sleep. The practice guides you through specific techniques to help you feel rested and refreshed. Meditation can help with parenting too! Yoga Nidra meditation helps you feel more relaxed and provides a quiet space for you to simply be. That means you can feel more patient, as you won't be carrying as much stress, while going through the ups and downs of parenthood. And create a calmer mental space which will allow you to look after your own needs and continue supporting your whole family. With refreshed energy! That's why I created this Deep Rest programme to help you balance your energy! What's Included? X3 Live Yoga Nidra Sessions 1 monthly online meditation and reflection call via GoogleMeet Audio Meditation: Allowing you to continue with your rest practice between our live sessions Private Telegram Support: Weekly check-ins via messages and/or voice notes Weekly Reflection Prompts: Deepen your experience and track your emotional wellbeing Bonus Lifetime access to my Self-Care Bundle (people usually pay £97 for this): Gentle mindfulness, yoga, and journaling practices that you can return to anytime. This is for you if... You’re a neurodivergent parent or caregiver who feels exhausted by stress and the demands of parenting/caregiving. You’re looking for a for a private meditation experience. You’re ready to explore the transformative practice of Yoga Nidra. This is not for you if: You prefer a group setting. You’re looking for a single session, rather than a sustained, supportive journey of self-care. You’re not able to dedicate time to a deep, personal Yoga Nidra experience paired with ongoing support for lasting impact. Are you ready to increase your energy and create a calmer mind? *Available for wherever you are in the world, except the USA and Canada, due to my insurance.

Resilience is the ability to take the challenges and changes of life in your stride and say yes to the opportunities that excite you.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.

Learn the art of tambour beading in this class

This half-day course is for anyone who wants to learn how to use AI and specifically ChatGPT to improve their marketing and social media.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - WHAT ARE SOFT SKILLS? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION Ways We Communicate Improving Non-Verbal Communication Listening Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC What Are You Working For? Caring for Others vs. Self Building Trust Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY Getting over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE Confident Traits Self-Questionnaire Surefire Confidence Building Tactics Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM Wow, You Mean I'm Not Perfect? Listen With An Open Mind Analyze and Learn Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING Redefining Need Identifying Others' Interests Reaching Out When to Back Off 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations Additional course details: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Explore "International Security in a Changing World" through live online learning. Join expert-led sessions to understand global security dynamics, emerging threats, and strategic solutions in an interactive, real-time format. Enroll now to stay informed and engaged.

One of the keys to success today is our ability to effectively influence others.