5276 Courses in Cardiff delivered Live Online

Securing Kubernetes training course description This course introduces concepts, procedures, and best practices to harden Kubernetes based systems and container-based applications against security threats. It deals with the main areas of cloud-native security: Kubernetes cluster setup, Kubernetes cluster hardening, hardening the underlying operating system and networks, minimizing microservices vulnerabilities, obtaining supply chain security as well as monitoring, logging, and runtime security. What will you learn Harden Kubernetes systems and clusters. Harden containers. Configure and use Kubernetes audit logs. Securing Kubernetes training course details Who will benefit: Technical staff working with Kubernetes Prerequisites: Kubernetes_for_engineers_course.htm Definitive Docker for engineers Duration 2 days Securing Kubernetes training course contents This course does not only deal with the daily security administration of Kubernetes-based systems but also prepares delegates for the official Certified Kubernetes Security Specialist (CKS) exams of the Cloud Native Computing Foundation (CNCF). Structure: 50% theory 50% hands on lab exercise Module 1: User and authorization management Users and service accounts in Kubernetes Authenticating users Managing authorizations with RBAC Module 2: Supply chain security Vulnerabilit checking for images Image validation in Kubernetes Reducing image footprint Secure image registries Module 3: Validating cluster setup and penetration testing Use CIS benchmark to review the security configuration of Kubernetes components. Modify the cluster components' configuration to match the CIS Benchmark. Penetration testing Kubernetes for known vulnerabilities. Module 4: System hardening Use kernel hardening tools Setup appropriate OS level security domains Container runtime sandboxes Limit network access Module 5: Monitoring and logging Configure Kubernetes audit logs Configure Audit Policies Monitor applications behaviour with Falco

Duration 2 Days 12 CPD hours This course is intended for The COBIT 2019 Foundation course would suit candidates working in the following IT professions or areas: IT Auditors IT Managers IT Quality professionals IT Leadership IT Developers Process practitioners Managers in IT service providing firms The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This COBIT 2019 Foundation course is designed as an introduction to COBIT 2019 and enables you to understand how an integrated business framework for the governance and management of enterprise IT can be utilized to achieve IT business integration, cost reductions and increased productivity. The syllabus areas that this course is designed to cover are: New framework introduction Key concepts and terminology Governance and Framework Principles Governance system and components Governance and management objectives Performance management Designing a tailored governance system COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science, but also operationalizing these insights as practice. The heart of the COBIT framework updates COBIT principles while laying out the structure of the overall framework including: New concepts are introduced and terminology is explained?the COBIT Core Model and its 40 governance and management objectives provide the platform for establishing your governance program. The performance management system is updated and allows the flexibility to use maturity measurements as well as capability measurements. Introductions to design factors and focus areas offer additional practical guidance on flexible adoption of COBIT 2019, whether for specific projects or full implementation. From its foundation in the IT audit community, COBIT has developed into a broader and more comprehensive information and technology (I&T) governance and management framework and continues to establish itself as a generally accepted framework for I&T governance. 1 - COBIT 5 OVERVIEW AND INTRODUCTION Course Administration Course Objectives Exam Overview Certification Scheme History of COBIT COBIT 2019 Improvements Major differences with 2019 Misconceptions about COBIT COBIT and Other Standards 2 - KEY CONCEPTS AND TERMINOLOGY Introduction to Enterprise Governance of Information and Technology Benefits of Information and Technology Governance COBIT Information and Technology Governance Framework Distinction of Governance and Management Three Principles of a Governance Framework Six Principles for a Governance System 3 - GOVERNANCE SYSTEMS AND COMPONENTS Introduction to the Components of a Governance System Processes and Capability Levels Organizational Structures and Defined Roles Information Flows and Items People, Skills and Competencies Principles, Policies and Frameworks Culture, Ethics and Behavior Services, Infrastructure and Applications 4 - GOVERNANCE MANAGEMENT OBJECTIVES Governance and Management Objectives Publication Governance and Management Objectives Governance and Management Objectives Core Model Evaluate, Direct and Monitor Align, Plan and Organize Build, Acquire and Implement Deliver, Service and Support Monitor, Evaluate and Assess 5 - GOALS CASCADE Governance and Management Objective Relationships Governance and Management Objective Descriptions High-Level Information Example Introduction to the Goals Cascade Enterprise Goals Alignment Goals Mapping Tables ? Appendix A 6 - PERFORMANCE MANAGEMENT Introduction to Performance Management COBIT Performance Management Principles COBIT Performance Management (CPM) Overview Process Capability Levels Rating Process Activities Focus Area Maturity Levels Performance Management of Organizational Structures Performance Management of Information Items Performance Management of Culture and Behavior 7 - DESIGNING A TAILORED GOVERNANCE SYSTEM The Need for Tailoring Design Factors Enterprise Strategy Enterprise Goals Risk Profile I&T Related Issues Threat Landscape Compliance Requirements Role of IT Sourcing Model for IT IT Implementation Methods Technology Adoption Strategy Enterprise Size Focus Areas Designing a Tailored Governance System Management Objective Priority and Target Capability Levels Component Variations Specific Focus Areas Stages and Steps in the Design Process 8 - IMPLEMENTING ENTERPRISE GOVERNANCE OF IT The Business Case The COBIT Implementation Guide Purpose COBIT Implementation Approach Phase 1 ? What are the Drivers Phase 2 ? Where are we Now Phase 3 ? Where do we Want to be Phase 4 ? What Needs to be Done Phase 5 ? How do we get There Phase 6 ? Did we get There Phase 7 How do we Weep the Momentum Going? EGIT Implementation Program Challenges

Certified Associate in Project Management (CAPM)® Exam Prep: Virtual In-House Training This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods Are you planning on taking the CAPM® examination? This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods. You'll also have an opportunity for practical applications and time to review the kinds of questions you'll find in the CAPM® Exam. What you Will Learn Apply for the CAPM® Examination Develop a personal exam preparation plan Describe the structure, intent, and framework principles of the current edition of the PMBOK® Guide Explain the PMBOK® Guide Knowledge Areas, as well as their inter-relationships with the each other and the Process Groups Getting Started Program orientation The CAPM® certification process Certified Associate in Project Management (CAPM®) Examination Content Outline CAPM® eligibility requirements Code of Ethics and Professional Conduct Application options Foundation Concepts Skills and qualities of a project manager Project management terminology and definitions Relationship of project, program, portfolio, and operations management Project lifecycle approaches Project Integration Management Review Project Integration Management Knowledge Area Develop Project Charter Develop Project Management Plan Direct and Manage Project Work Manage Project Knowledge Monitoring and Controlling Perform Integrated Change Control Close Project or Phase Project Stakeholder Management Review Project Stakeholder Management Knowledge Area Identify Stakeholders Plan Stakeholder Engagement Manage Stakeholder Engagement Monitor Stakeholder Engagement Project Scope Management Review Project Scope Management Knowledge Area Plan Scope Management Collect Requirements Define Scope Create WBS Validate Scope Control Scope Project Schedule Management Review Project Schedule Management Knowledge Area Plan Schedule Management Define Activities Sequence Activities Estimate Activity Durations Develop Schedule Control Schedule Project Cost Management Review Project Cost Management Knowledge Area Plan Cost Management Estimate Costs Determine Budget Control Schedule Project Resource Management Review Project Resource Management Knowledge Area Plan Resource Management Estimate Activity Resources Acquire Resources Develop Team Manage Team Control Resources Project Quality Management Review Project Quality Management Knowledge Area Plan Quality Management Manage Quality Control Quality Project Risk Management Review Project Risk Management Knowledge Area Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Implement Risk Responses Monitor Risks Project Communications Management Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications Project Procurement Management Review Project Procurement Management Knowledge Area Plan Procurement Management Conduct Procurements Control Procurements Summary and Next Steps Program Review Mock CAPM® Exam Getting Prepared for the CAPM® Exam After the CAPM® Exam

SAFe® Agile Product Management: In-House Training Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable. The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent. What you will Learn After completing the class, you should be able to: Use Design Thinking to achieve desirable, feasible, and sustainable outcomes Explore market needs, segmentation, sizing, and competitive landscape Manage value stream economics, including pricing and licensing Use empathy to drive design Apply product strategy and vision Develop and evolve roadmaps Execute and deliver value using SAFe® Explore innovation in the value stream Analyzing your Role as a Product Manager in the Lean Enterprise Continuously Exploring Markets and Users Driving Strategy with Market Segmentation Using Empathy to Drive Design Defining Product Strategy and Vision Creating Roadmaps to Build Solutions Delivering Value Managing Value Stream Economics Creating Innovation in the Value Stream

Person Centred Planning: the act of listening to each other creates relationship and strengthening trust and inclusion within the team. If well facilitated In creating a shared vision, groups of people build a sense of commitment together. They develop images of the future they want to create together, along with the values that will be important in getting there and the goals they want to see achieved along the way. Course Category Person Centred Planning Team Building and Leadership Description How to facilitate Person Centred Planning? How is it different from any other kind of meeting or planning? Person Centred working is great – but how exactly is it facilitated? How does it differ from ‘chairing a meeting” What skills and processes enable the group to work together effectively and avoid going off at tangents or dissolving into an unfocussed ‘discussion’ Person Centred Planning: the act of listening to each other creates relationship and strengthening trust and inclusion within the team. If well facilitated In creating a shared vision, groups of people build a sense of commitment together. They develop images of the future they want to create together, along with the values that will be important in getting there and the goals they want to see achieved along the way. Making inclusive action plans using full participation and graphic facilitation Drawing on the planning tools MAPS and PATH (Pearpoint, Forest and OBrien 1997) and other facilitation sources we use both process and graphic facilitation to enable the group to build their picture of what they would love to see happening within their organisation/community in the future and we encourage this to be a positive naming, not just a list of the things they want to avoid. In this training we make this facilitation explicit and attempt to model, teach and enable practice of key skills and processes. Jack Pearpoint, Marsha Forest and John O’Brien developed these innovative PCP approaches in North America and they are being used successfully in many parts of the UK. The planning can focus on an individual, group or organisation and provides a powerful problem solving opportunity, which is flexible and robust enough for many occasions. Tell the story, find the dream, touch the nightmare, and explore who you are, what are the gifts and strengths of the person or group, what are the needs of those present and what is the action plan for the future? Testimonials Learning Objectives Participants understand group and graphic facilitation processes for Person Centred Planning Participants have skills and confidence to facilitate PATH/MAP processes Participants learn graphic as well as process facilitation skills. Strengthens practitioners inclusive practice Provides additional tools for those involved in inclusive work in schools and the wider community Further develop problem solving and planning skills Who Is It For ? Person Centred Planning Facilitators Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff teams Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Voluntary Organisations Course Content The course answers the questions: Need to find new ways to facilitate Planning? How to facilitate Person Centred Planning? How is it different to any other kind of meeting or planning? Person Centred working is great – but how exactly is it facilitated? What are the skills and processes that will make the group work really well and a wonderful graphic to be created? Bored with annual reviews, transition plans and review meetings? Want to find a way of making meetings and planning feel more real and engaging? Need an approach, which engages a young person respectfully together with his or her family and friends? Want the ultimate visual record of the process of a meeting, which will help everyone, keep track? Want to problem solve and plan for the future of a small or large group, service or organisation up to the size of an LA? Inclusive Solutions offer an introductory day to facilitating person centred planning or a 3 – 10 session course which is practical as well as values based. Participants will receive direct individualised coaching and training. We will cover: Group and Graphic Facilitation processes Use of music and dramatic participation methodology The person being at the centre Family members and friends being full partners Planning reflecting the person’s capacities, what is important to the person and specifying the support they require to make a full contribution to their community Planning building a shared commitment to action that will uphold the person’s rights Planning leading to continual listening, learning and action and helping the person get what they want out of life. Essential Lifestyle Planning, PATH MAPS Personal Futures Planning

SAFe® Agile Product Management: Virtual In-House Training Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable. The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent. What you will Learn After completing the class, you should be able to: Use Design Thinking to achieve desirable, feasible, and sustainable outcomes Explore market needs, segmentation, sizing, and competitive landscape Manage value stream economics, including pricing and licensing Use empathy to drive design Apply product strategy and vision Develop and evolve roadmaps Execute and deliver value using SAFe® Explore innovation in the value stream Analyzing your Role as a Product Manager in the Lean Enterprise Continuously Exploring Markets and Users Driving Strategy with Market Segmentation Using Empathy to Drive Design Defining Product Strategy and Vision Creating Roadmaps to Build Solutions Delivering Value Managing Value Stream Economics Creating Innovation in the Value Stream

Junos Service Provider Switching training course description This course provides students with an overview of switching concepts such as LANs, Layer 2 address learning, bridging, virtual LANs (VLANs), provider bridging, VLAN translation, spanning-tree protocols, and Ethernet Operation, Administration, and Maintenance (OAM). This course also covers Junos operating system-specific implementations. Junos Service Provider Switching is an intermediatelevel course. What will you learn Describe carrier Ethernet. Describe the function of an Ethernet LAN. Implement VLAN tagging. Describe the components of provider bridging. Identify and use available tools to resolve network issues. Configure and monitor Ethernet OAM, ERP, LAG, STP, the RSTP, the MSTP, and the VSTP. Junos Service Provider Switching training course details Who will benefit: Individuals responsible for configuring and monitoring devices running the Junos OS. Prerequisites: Junos Intermediate Routing Duration 2 days Junos Service Provider Switching training course contents Ethernet Switching and Virtual LANs Ethernet LANs Bridging Configuring and Monitoring VLANs Automating VLAN Administration Configuring and Monitoring IRB Layer 2 Address Learning and Forwarding Layer 2 Firewall Filtering Ethernet Switching and VLANs Lab Virtual Switches Routing Instances Overview Configuring and Monitoring Virtual Switches Interconnecting Routing Instances Logical Systems Virtual Switches Lab Provider Bridging Expanding the Bridged Network Provider Bridging Configuring and Monitoring Provider Bridging Provider Bridging Lab Spanning-Tree Protocols Overview of STP Overview of RSTP Overview of MSTP Overview of VSTP Configuring and Monitoring Spanning-Tree Protocols Understanding BPDU, Loop, and Root Protection MSTP Lab Ethernet OAM OAM Overview LFM CFM Configuring and Monitoring Ethernet OAM Ethernet OAM Lab High Availability and Network Optimization ERP Overview Configuring and Monitoring ERP Link Aggregation Group Overview Configuring and Monitoring a LAG MC-LAG Overview Configuring and Monitoring an MC-LAG High Availability and Network Optimization Lab Troubleshooting and Monitoring Introduction to Troubleshooting and Monitoring Troubleshooting and Monitoring Tools Troubleshooting Case Study: Network Congestion Troubleshooting and Monitoring Lab Appendix A: Carrier Ethernet Ethernet in the WAN Ethernet Standards Organizations MX Series Layer 2 Features Appendix B: Deprecated Syntaxes Appendix C: MX Series Overview

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.

MPLS training course description A hands-on introduction to MPLS covering the basics of what MPLS is and how to configure it, through to more advanced concepts such as MPLS VPNs and traffic engineering with MPLS. What will you learn Describe MPLS Explain how MPLS works Describe the interaction between OSPF/IS-IS/BGP and MPLS Describe MPLS traffic engineering MPLS training course details Who will benefit: Anyone working with MPLS. Prerequisites: IP Routing BGP Duration 3 days MPLS training course contents What is MPLS? What does MPLS stand for? What is MPLS? Core MPLS, MPLS and the 7 layer model, MPLS is a protocol, MPLS is a standard, MPLS runs on routers, MPLS history, Why MPLS? For service providers, For enterprises. MPLS Architecture Label Switch Routers, two types of LSR, PE and P router roles, FEC, swapping labels, MPLS packet format, Loops, TTL control. Hands on: Building the base network. Enabling MPLS. Simple testing and troubleshooting of MPLS. Label distribution Label review, label switch path, label distribution methods, piggybacking, Label distribution Protocols, LDP, LDP operation, LDP packets, discovery messages, session messages, advertisement messages, notification message, Label Information Base, routing tables, the LFIB, MPLS forwarding, penultimate hop popping, handling labels, LSP control modes, when to distribute labels, how long to keep labels, aggregation, label merging. Hands on: LDP traffic analysis. MPLS TE and QoS What is MPLS TE? Why TE? TE versus shorted path, how MPLS TE works, CR-LDP, OSPF-TE, IS-IS-TE, TE with BGP, RSVP-TE, MPLS Fast reroute, MPLS QoS. Hands on: Enabling MPLS-TE. BFD BFD, hello the BFD protocol. MPLS VPN What is a VPN? MPLS VPN types, MPLS VPN comparison, MPLS L3 VPN, VRFs, MBGP, MPLS VPN architecture, VRF RD, VRF RT, the label stack, L2 VPNs, VPWS, AToM, VPLS. Hands on: MPLS L3 VPN setup, troubleshooting.

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery. Overview By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher. Prerequisites Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. 1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep It Simple and Practical Optimise and Automate 2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION Digital Technology Digital Business Digital Organisation Digitisation Digital Transformation Business Strategy and Business Models Digital and IT Strategy Products Services Relationship Between Digital, IT Strategy and Components of ITIL SVS. 3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN Environmental Analysis External Analysis: PESTLE Internal Analysis: Four Dimensions of Service Management 4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS How an Organisation?s Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy Organisation?s Position in a Particular Market or Industry Digital Positioning Tool to Determine Appropriate Position for a Digital Organization 5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION Ecosystem Industry/Market Organisational Influenced factors Achieving Customer/Market Relevance Achieving Operational Excellence Internal and External Focus Balanced Approach 6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE How to Apply Approaches to Achieve Customer/Market Relevance Customer Journeys Omnichannel Delivery and Support Context-Sensitive Delivery and Support Customer Analytics Customer Feedback and 360ø Approaches How to Achieve Operational Excellence in the Four Dimensions of Service Management Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following Financial Policies Portfolio Optimization Funding Projects, Products and Services Balancing Cost of Innovation and Operation Charging Models Assess Strategic Approaches for Digital Organizations 7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY Concept of Risk Management in the Context of a Digital Organisation Context of Digital and IT Strategy Identify Risk Assess Risk Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk Explain the Concept of Innovation, Including its Key Elements and Techniques Apply Techniques to Develop and Maintain a Culture of Innovation 8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisation?s Current and Desired Positions Approaches for Scraping Data from Dynamic Websites How to Define and Communicate a Vision and a Strategy How to Use Business Cases to Advocate for a Digital and IT Strategy 9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY How to Define Operating Models for Digital Organisations Major Skills Required of Leaders in Digital Organisation Apply Approaches to Strategy Coordination and Implementation: Large-Scale Transformation Incremental Transformation Mergers and Acquisitions Individual Changes Approaches to POMs (Parallel Operating Models) How to Assess Success of a Digital and IT Strategy Typical Activities of a Digital Transformation Programme