124 Courses in Cardiff delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for IS Security Owners Security Officers Ethical Hackers Information Owners Penetration Testers System Owners and Managers Cyber Security Engineers Overview Upon completion, the Certified Professional Ethical Hacker candidate will be able to competently take the C)PEH exam. To protect an information system you need to be able to see that system through the eyes of the attacker.ÿThe Certified Professional Ethical Hackerÿcertification course is the foundational training to Mile2?s line of penetration testing courses because it teaches you to think like a hacker.ÿ Therefore, you can set up dynamic defenses to prevent intrusion. First, you will learn the value of vulnerability assessments.ÿ Then, you will discover how to use those assessments to make powerful changes in an information system?s security. Additionally, you will learn how malware and destructive viruses function and how to implement counter response and preventative measures when it comes to a network hack. Course Introduction Introduction to Ethical Hacking Linux Fundamentals Protocols Cryptography Password Cracking Malware Security Devices Information Gathering ? Passive Reconnaissance Social Engineering Active Reconnaissance Vulnerability Assessment Network Attacks Hacking Servers Hacking Web Technologies Hacking Wireless Technologies Maintaining Access and Covering Tracks

Duration 4 Days 24 CPD hours This course is intended for This course is intended for: Network administrators Network engineers with little or no programming or Python experience Network managers Systems engineers Overview After taking this course, you should be able to: Create a Python script Describe data types commonly used in Python coding Describe Python strings and their use cases Describe Python loops, conditionals, operators, and their purposes and use cases Describe Python classes, methods, functions, namespaces, and scopes Describe the options for Python data manipulation and storage Describe Python modules and packages, their uses, and their benefits Explain how to manipulate user input in Python Describe error and exception management in Python Describe Python code debugging methods The Programming for Network Engineers (PRNE) v2.0 course is designed to equip you with fundamental skills in Python programming. Through a combination of lectures and lab experience in simulated network environments, you will learn to use Python basics to create useful and practical scripts with Netmiko to retrieve data and configure network devices. Upon completion of this course, you should have a basic understanding of Python, including the knowledge to create, apply, and troubleshoot simple network automation scripts. Course Outline Introducing Programmability and Python for Network Engineers Scripting with Python Examining Python Data Types Manipulating Strings Describing Conditionals, Loops, and Operators Exploring Classes, Methods, Functions, Namespaces, and Scopes Exploring Data Storage Options Exploring Python Modules and Packages Gathering and Validating User Input Analyzing Exceptions and Error Management Examining Debugging Methods

Duration 5 Days 30 CPD hours This course is intended for This intermediate-level course requires students have incoming experience working with Oracle Database 18 or higher. Overview Working in a hands-on learning environment led by our expert facilitator, you'll explore: The Oracle Database Architecture Query Optimizer Tuning Container Databases and Pluggable Databases Oracle 19c Tuning features Evaluating Execution Plans Oracle Tuning Tools Using Automatic Workload Repository Join Types AWR Using Baselines Additional AWR performance tools Optimizer Statistics Monitoring a Service Bind Variables and database parameters Oracle's Real Application Testing (RAT) SQL Tuning Advisor Automatic Sql Tuning Sql Plan Management Shared Pool Tuning Tuning the database buffer cache Tuning the PGA (Program Global Area) Automatic Memory Management (AMM) Tuning Segment Space Utilization (ASSM) Automatic Storage Management Oracle 19C Database Tuning is an intermediate level course for Oracle database experienced attendees that explores core tuning skills such as Database parameters, SQL Tuning Advisor, SQL Access Advisor, Adaptive SQL plans and more. Overview Oracle Database Architecture Instance Definition Define SGA Define Background Processes Datafile Definition Query Optimizer SQL Parsing Optimizing Terms Optimizing Methods Query Plan Generation Query Plan Control Tuning Container Databases and Pluggable Databases Pluggable tuning parameters Define Container tuning structure Using PDB$SEED Create a new PDB Plug and unplug a PDB Oracle 12c Tuning features Identifying and Using Oracle's Heat Map 12c Compression Levels and Types Evaluating Execution Plans Defining SQL execution plans Automatic Workload Repository Reading execution plans Oracle Tuning Tools Monitoring tools overview Enterprise Manager Dynamic Performance Views Automatic Workload Repository Automatic Database Diagnostic Monitor Sql Tuning Advisor SQL Access Advisor Sql Access Advisor DB operation Tuning DB operation Active Reporting Using Automatic Workload Repository Defining AWR AWR Settings Creating AWR Baselines Metrics, Alerts, and Thresholds Defining Metrics Setting Alerts Setting Corrective Actions User Defined Metrics Metric Dynamic Views Join Types Nested Loops Join Sort Merge join Hash Join and Cartesian Join Equijoins and Nonequijoins Outer Joins Semijoins AWR Using Baselines Creating AWR baselines Creating AWR Repeating baselines Moving Window Baseline Additional AWR performance tools Automatic Maintenance Tasks Segment Advisor Statistics Gathering Automatic Tuning Optimizer Automatic Database Diagnostic Monitor Active Session History (ASH) Optimizer Statistics Optimizer Statistics Overview Table and Index Statistics Statistic Preferences Statistics Gathering e) Locking Statistics, Export/Import Statistics Pending and published statistics Optimizer Hints Optimizer Paths Cost Base Optimization Monitoring a Service Overview of what is an Oracle Service Creating an Oracle Service for Single instance and RAC Monitoring a Service Resource Management and a Service Enterprise Manager and a Service Bind Variables and database parameters Bind variable definition Cursor_sharing parameter Adaptive Cursor Sharing Oracle's Real Application Testing (RAT) Sql Performance Analyzer overview Sql Performance Analyzer Options Database Parameter changes Database version changes Creating SQL Tuning Sets Database Replay Overview Database Replay Configuration Database Replay Options SQL Tuning Advisor SQL Tuning Advisor: Overview SQL Tuning Advisor Limited Mode Sql Tuning Advisor Comprehensive mode Sql Tuning Profiles SQL Access Advisor SQL Access Advisor: Overview Sql Access Advisor options SQL Access Advisor and Sql Tuning Sets Sql Access Advisor and AWR Results and Implementation Automatic Sql Tuning Automatic Sql Tuning Maintenance Task Automatic Tuning Optimization implementation(ATO) Automatic Tuning Optimization Results Enable/Disable Automatic Tuning Optimization Sql Plan Management Sql plan Management and baseline overview Enable sql plan management Loading Sql Plan baselines into the SGA Adaptive plan management Shared Pool Tuning Shared pool architecture Shared pool parameters Library Cache Dictionary cache Large pool considerations and contents Tuning the database buffer cache Database buffer cache overview Database buffer cache parameters Oracle and Dirty reads and writes Automatic Shared Memory Management (ASMM) Buffer Cache goals and responsibility Buffer Cache pools Tuning the PGA (Program Global Area) PGA Overview PGA Database Parameters Temporary Segments Temporary Tablespace Sizing the PGA Automatic Memory Management (AMM) Oracle's Automatic Memory Management Overview Database Auto-tuned Parameters Database Non Auto-tuned Parameters Automatic Memory Management Hints and Sizing suggestions AMM versus ASMM Tuning Segment Space Utilization (ASSM) Overview of Automatic Segment Space Management Defining the DB_BLOCK_SIZE Defining DB_nk_CACHE_SIZE parameter The DB_BLOCK_SIZE Parameter Overview of table compression, block chaining, and block migration Automatic Storage Management Overview of ASM Definition of Grid Infrastructure ASM Instance ASM Diskgroups ASM Diskgroup parameters and templates ASMCMD

Duration 5 Days 30 CPD hours This course is intended for New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators. Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions Overview By the end of the course, you should be able to meet the following objectives: Implement a structured approach to troubleshooting Resolve common issues that occur in a VMware Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for best end-user experience Discuss Horizon Connection Server advanced configurations List troubleshooting techniques for Horizon Connection Server common issues Interpret Horizon 8 Connection Server logs Identify Unified Access Gateway configuration and certificate issues List troubleshooting steps for Unified Access Gateway common issues Describe BLAST configuration verification using logs and settings Describe BLAST optimization recommendations for different use cases Describe Horizon 8 Connections and how to troubleshoot related issues Describe Horizon 8 certificates List troubleshooting steps for common issues with Horizon 8 certificates Leverage Horizon infrastructure troubleshooting steps to resolve issues  This five-day course builds your skills in resolving common issues that occur in a VMware Horizon© environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators and provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon© 8 infrastructure related issues. This workshop teaches the required skill and competence for troubleshooting VMware Horizon© Connection Server?, VMware Unified Access Gateway?, protocols, connections, and certificates Course Introduction Introductions and course logistics Course objectives Overview of Virtual Desktop Troubleshooting Structured approach to troubleshooting configuration and operational problems Applying troubleshooting methods Documenting the steps to resolving the problem Command-Line Tools and Backup Options Using command-line tools Backing-up and restoring VMware Horizon databases Troubleshooting Horizon Linked Clone Desktops Only applicable for Horizon 7.x environments Describe the components that make up a VMware Horizon desktop Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems Highlight the best practice for optimizing a VMware Horizon desktop Troubleshoot common problems with VMware Horizon desktops Troubleshooting Instant Clones Discuss how instant clones are created Discuss what gets logged when an instant clone is created Discuss the keywords to look for in the logs when troubleshooting instant clones Discuss how to troubleshoot problems with instant clones Windows Client Correctly configure the Windows Client Identify the correct log level for gathering logs Enable the required SSL configuration level for the environment Ports and Protocols Discuss the key ports on a Horizon Environment Discuss protocols used in the Horizon Environment Understand the benefit of optimizing Blast Become familiar with the optimization features for Blast Implement GPO changes for Blast Become familiar with the causes for Black Screens Discuss how to troubleshoot Black Screen problems Identify problems encountered when applying GPOs Discuss how to troubleshoot GPO-related problems Horizon Connection Server Troubleshooting Discuss Horizon Connection Server general troubleshooting techniques Identity Horizon Connection Server common issues through logs Describe AD LDS replication Discuss Horizon Connection Server replication common issues Review and Interpret Horizon Connection Server logs Compare successful and unsuccessful logs from everyday infrastructure administration tasks Unified Access Gateway Troubleshooting List and identify common Unified Access Gateway deployment issues Monitor the Unified Access Gateway deployment to identify health and issues Identify and troubleshoot Unified Access Gateway certificate issues Monitor, test, and troubleshoot network problems Discuss general Unified Access Gateway troubleshooting processes BLAST Configuration Verification Discuss BLAST Codecs and Encoder Switch settings. Describe how to verify BLAST configuration using logs and settings BLAST Optimization List general BLAST optimization recommendations Summarize BLAST tuning recommendations that apply to WAN connections Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases Describe recommended tuning options to increase display protocol quality for all use cases and applications. VMware Horizon Connections Troubleshooting Explain Horizon connections Describe the role of Primary and Secondary protocols in Horizon connections Describe HTML client access connections Describe Horizon connections load balancing Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values Identify troubleshooting steps for failing Horizon load balancer connections List troubleshooting steps for Horizon connections VMware Horizon Certificates Troubleshooting List Horizon certificate functions Describe Horizon certificates scenarios. Discuss potential challenges related to certificates in Horizon Describe the troubleshooting approach to Horizon certificate issues VMware Horizon Challenge Lab Leverage Horizon infrastructure troubleshooting steps to resolve issues

Duration 4 Days 24 CPD hours This course is intended for This course is intended for: Network administrators Network engineers with little or no programming or Python experience Network managers Systems engineers Overview After taking this course, you should be able to: Create a Python script Describe data types commonly used in Python coding Describe Python strings and their use cases Describe Python loops, conditionals, operators, and their purposes and use cases Describe Python classes, methods, functions, namespaces, and scopes Describe the options for Python data manipulation and storage Describe Python modules and packages, their uses, and their benefits Explain how to manipulate user input in Python Describe error and exception management in Python Describe Python code debugging methods The Programming for Network Engineers (PRNE) v2.0 course is designed to equip you with fundamental skills in Python programming. Through a combination of lectures and lab experience in simulated network environments, you will learn to use Python basics to create useful and practical scripts with Netmiko to retrieve data and configure network devices. Upon completion of this course, you should have a basic understanding of Python, including the knowledge to create, apply, and troubleshoot simple network automation scripts. Course Outline Introducing Programmability and Python for Network Engineers Scripting with Python Examining Python Data Types Manipulating Strings Describing Conditionals, Loops, and Operators Exploring Classes, Methods, Functions, Namespaces, and Scopes Exploring Data Storage Options Exploring Python Modules and Packages Gathering and Validating User Input Analyzing Exceptions and Error Management Examining Debugging Methods Course Summary

The aim of this course is to provide project managers, project engineers and project support staff with a toolkit they can use on their projects. The tools range from the simple that can be used on all projects to the advanced that can be used where appropriate. This programme will help the participants to: Identify and engage with stakeholders Use tools for requirements gathering and scope management Produce better estimates using a range of techniques Develop more reliable schedules Effectively manage delivery DAY ONE 1 Introduction Overview of the programme Review of participants' needs and objectives 2 Stakeholder management Using PESTLE to aid stakeholder identification Stakeholder mapping The Salience model Stakeholder engagement grid 3 Requirements management Using prototypes and models to elucidate requirements Prioritising techniques Roadmaps Requirements traceability 4 Scope management Work breakdown structures Responsibility assignment matrix 5 Delivery approaches Sequential Agile 6 Estimating Comparative estimating Parametric Bottom-up Three-point estimating Delphi and Planning Poker Creating realistic budgets DAY TWO 7 Scheduling Critical path analysis Smoothing and levelling Timeboxing Team boards Monte Carlo simulations Probability of completion 8 People management Situational Leadership The Tuckman model Negotiation Conflict management Belbin 9 Monitoring and control Earned value management 10 Course review and action planning Identify actions to be implemented individually Conclusion PMI, CAPM, PMP and PMBOK are registered marks of the Project Management Institute, Inc.

Course Information Our comprehensive course is used as a gateway to those stepping into the world of auditing clinical studies. Tailored for those already acquainted with Good Clinical Practice (GCP) and those transitioning from other audit disciplines, this programme stands as a pivotal guide. Pre-existing knowledge of GCP will significantly enhance your learning experience in auditing against these guidelines. How is this course run? Engage in immersive workshops providing hands-on practice with auditing techniques in a GCP context. Our seasoned tutors, boasting extensive audit experience, intertwine theory with practical insights drawn from their own professional journeys. What will I learn? A comprehensive understanding of the historical backdrop and objectives driving Good Clinical Practice, incorporating the latest industry developments Solid grounding in quality assurance activities aligned with regulatory standards Insight into potential pitfalls within clinical trials and the pivotal role of auditors in addressing these issues Clarity on the roles and responsibilities inherent to clinical trials auditing Exposure to a diverse range of audit techniques complemented by illustrative examples and supportive documents A nuanced understanding of regulatory inspectors' activities Expanded professional networks to propel your auditing career forward. Benefits include: A clear understanding of the role of the auditor under Good Clinical Practice improved audits Improved Good Clinical Practice compliance for your clinical trials. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Examine particular aspects of Good Clinical Practice. Tutors Tutors will be comprised of (click the photos for biographies): Rosemarie Corrigan EVP Global Quality, Worldwide Clinical Trials Cathy Dove Director and Owner, Dove Quality Solutions Julie Kelly Associate Director, Clinical Quality Assurance, Corcept Therapeutics Susana Tavares Director of Research Quality Assurance, - Programme Please note timings may be subject to alteration. Day 1 12:30 Registration 13:00 Welcome and Objectives for the first day of the course 13:30 Laying the Foundations Introduction to the clinical development process, the concepts of quality assurance, quality control and audit. 14:30 Break 15:00 Patient Protection Requirements for informed consent and ethics committee. Access to source documentation. Including a patient protection exercise. 16:05 Workshop 1 - Case Study on Informed Consent 16:45 End of Day Questions and Answers 17:00 Close of Day Day 2 08:50 Questions and Answers from Day 1 09:00 Effective Site Audits The procedures involved in selecting and setting up audits at investigator sites. 09:40 Workshop 1 - Planning the Effective Audit 10:30 Break 10:45 Source Data Verification The need for and purpose of verifying data. 11:25 Workshop 2 - Source Data Verification 12:30 Lunch 13:30 IMP Management The requirements surrounding the distribution of investigational medicinal products. Accountability from release to destruction. 14:15 Critical Document Audits The conduct of other study specific audits including protocols, databases and reports. 15:00 Break 15:15 Non-compliance Determining the acceptability of data. 16:00 Fraud - Fact or Fiction? How to identify fraud and its consequences 16:45 End of Day Questions and Answers 17:00 Close of Day Day 3 08:50 Questions and Answers from Days 1 and 2 09:00 Auditing Third Parties A review of audits of contract research organisations. 10:00 System Audits The concept of auditing processes across many clinical trials, including a practical exercise in process mapping. 10:45 Break 11:00 Workshop 3 - Process Mapping 11:45 Effective Audits Where theory meets reality. 12:30 Lunch 13:20 Audit Reports - Closing the Loop An examination of the processes which follow the evidence gathering phase of the audit. 14:20 Workshop 4 - Audit Reports Audit reports, corrective and preventive action. 15:00 Break 15:10 Regulatory Inspection Auditors and regulatory inspections -how the QA team can help the organisation to perform during a regulatory inspection. 15:55 Final Questions and Answers 16:10 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 17 Points Development Level Develop

This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more confident and relaxed when speaking in front of an audience. Overview Upon successful completion of this course, students will become more confident and relaxed in front of an audience which will translate into a successful speaking event. In this course, students will learn some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Identifying Your Audience Performing a Needs Analysis Creating an Audience Profile Identifying Key Questions and Concerns Creating a Basic Outline Outlining the Situation Identifying the Task That Had to Be Performed Listing the Actions You Took Revealing the Results Organizing the Program Making Organization Easy Organizational Methods Classifying and Categorizing Fleshing It Out Identifying Appropriate Sources Establishing Credibility The Importance of Citations Putting It All Together Writing Your Presentation Adding a Plan B Reviewing, Editing, and Rewriting Being Prepared Checking Out the Venue Gathering Materials A 24 Hour Checklist Overcoming Nervousness A Visit from the Boss Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Delivering Your Speech (I) Starting Off on the Right Foot Using Visual Aids Checking the Volume of Your Voice Delivering Your Speech (II) Adjusting on the Fly Gauging Whether Breaks Are Required Wrapping Up and Winding Down Questions and Answers Ground Rules Answering Questions That Sound Like an Attack Dealing with Complex Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Arm yourself with a robust research toolkit that will help you uncover deep behavioural insights on user needs and motivations so you can design better experiences.