855 Courses in Cardiff delivered Live Online

COMPLIMENTARY EQ-i 2.0/EQ360 REFRESHER SESSIONS We're offering regular sessions throughout the year to our EQi/EQ360 practitioners with the aim of helping you feel more confident using the assessment with your clients and colleagues. These sessions will allow you to brush up on your skills and ask any questions you may have about the tool!

Wanna learn something simple yet so amazing that it's going to blow your mind? Good, because this little workshop's a gem. Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

Whether you’re a career driver, passenger or hitchhiker, it helps to have a sense of what works for you. We give you the tips, tricks and tools to help you plan your career with confidence, no matter what stage you’re at. Career management is all about taking responsibility for your future. It’s a process you’ll want to return to frequently, so we'll give you templates and ideas to capture your thoughts and plans; then you can be clear about how to capitalise on your strengths, skills and experience.

Join Patrick Garton for a pair of connected session about effective classroom behaviour. This is for all teachers who want to refresh and deepen their skills and understanding in this vital area.

With Director Sue Dunderdale Introduction Sue Dunderdale is giving you the chance to work with her on this intimate online workshop to discover her detailed process in building a Cinematic performance with actors. Over this three hour workshop you will transform your approach to building a character from text. You will learn to breakdown the structure of a script to understand what a character is doing, enabling you to play the scene in any number of given circumstances and to always deliver it fresh with every take. Meet Your Tutor Sue Dunderdale Director Sue Dunderdale has an impressive background in the world of Theatre, Film and TV Directing. Her commitment to fostering both new talent and working with BAFTA award-winning actors underscores her versatility and dedication to the craft. Having coached and directed acclaimed actors such as Helena Bonham Carter and Clarke Peters, Sue has worked with BAFTA-winning performers, contributing to their success on screen. Course Outline You will cover a scene that’s broken into units of action and work out what is happening in each unit. You will then work with a partner and breakdown a scene on your own to work out the character journey, applying each segment to a performance to gauge how it guides you through the scene. You will then summarise and understand how these techniques apply to filming. Additional Information Features A strong internet connection is required to join our live online courses and workshops. Please test your internet connection before booking as we cannot refund due to technical issues. Please familarise yourself with Zoom before attending your workshop. Your camera will be required to be switched on during the workshop. Students will receive a Zoom link via email to join the workshop. Please log on at least 10 mins before the workshop begins. Learning Outcomes Key questions you need to ask of any character you might play. Extract facts about a character and understand what can be built from these. Scene structure & Character Journey. You will cover a scene that’s broken into units of action. Course Location Held Online Via Zoom

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines

We're passionate about equipping churches to respond to domestic abuse. Our Domestic Abuse Awareness course will help you explore key questions around the issue of domestic abuse, like how to recognise the signs of domestic abuse, why domestic abuse happens, and how to start supporting survivors.

Join John McGlone for an hour long session where we will provide insight into the Data Protection industries predominant Certification programme. In this session, we will run over some of the course content, show example exam questions and answer any burning questions you may have. All Webinar attendees will receive a full Practice Exam to give even further insight into what to expect on exam day. Certification Logo What's Included? 1 hour with John McGlone Free Practice Exam Questions and Answer session Who Should Attend?   Anyone with an interest in IAPP training

Learn and experience Angel Energy. Connect with your Angels and learn to channel Angel Energy to heal yourself and others Receive access to higher levels of manifestation of the universal life force energy.. Learn about and visit the Angel Realm Meet your Guardian Angel, Connect with various Angels and your Angel healing team Receive an Angel attunement Learn how to work with Sacred symbols to help you connect with Angel energy Self-healing & Self-care as an energy healer Learn how to conduct healing sessions for others Learn how to read Angel cards for a healing message