2181 Courses in Cardiff delivered Live Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. This course teaches basic communication terms and organization basics. Students will learn how to communicate effectively, motivate employees, overcome communication barriers, develop leadership habits, understand how communication flows within an organization, develop networks, and identify the roles that individuals fulfill in an organization. Course activities also cover applying technology to organizational communication, discussing innovation and change, examining how environmental context affects communication, and discussion how power and politics affect an organization. Students will also learn how to manage change, stress, conflict, and empower individuals. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Prerequisites This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. 1. Communication basics Effective communication Organizational management Organization types and characteristics Communication flow 2. Leadership and motivation Communication and leadership Communication and motivation 3. Relational context and organizations Relational context Relationships and organizations 4. Technology in the workplace Workplace technology Impact of technology Technology guidelines 5. Context, stress, and managerial tools Environmental context Stress and communication 6. Innovation and change Aspects of innovation Aspects of change 7. Power, politics, and diversity Power and communication Diversity and communication Empowerment and communication Additional course details: Nexus Humans Organizational Communication training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Organizational Communication course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for The typical students of this course will be business professionals who want to enhance their communication skills to interact more effectively with superiors, colleagues, team members, customers, and vendors, and ultimately improve their overall job performance. Overview Interact productively with others in the workplace on a day-to-day basis. Build positive relationships with diverse individuals. Consider organizational communication systems. Communicate with peers. Communicate with supervisors. Communicate with external people. Communicate during conflict and change. To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external people. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites To ensure your success in this course, you should have some level of work experience in any of a variety of organizational settings. 1. Interacting with Others Topic A- Understand the Communication Process Topic B- Apply Core Communication Skills Topic C- Observe Nonverbal Communication 2. Building Positive Relationships Topic A- Create Connection Topic B- Adapt Appropriately to Different Communication Styles Topic C- Accommodate Diversity 3. Considering Organizational Communication Systems Topic A- Analyze Organizational Culture Topic B- Ensure Communication Flows Effectively 4. Communicating with Peers Topic A- Interact Effectively with Peers Topic B- Work Productively in a Group Topic C- Engage in Productive Meetings Topic D- Lead a Team 5. Communicating with Supervisors Topic A- Communicate with Different Supervisor Styles Topic B- Discuss Important Topics with Your Supervisor 6. Communicating with External People Topic A- Interact Effectively with Customers Topic B- Work Productively with Vendors 7. Communicating During Conflict and Change Topic A- Communicate Through Conflict Topic B- Communicate Through Change Additional course details: Nexus Humans Effective Interpersonal Communication for Business Professionals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Interpersonal Communication for Business Professionals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Revit MEP course (£525), offers you individual learning (One to One) to improve your skills in Revit, and this course extends to 15 hours.

Welcome to our Unvented Hot Water System Course! This comprehensive training program is specifically designed to equip you with the knowledge and skills required to work confidently and safely with unvented hot water systems. Whether you are a plumber, heating engineer, or aspiring professional in the industry, this course will provide you with the expertise needed to excel in this specialized field.

This course provides learners with a good understanding of the technical requirements for surge protection for mains power, instrumentation, control, voice and data circuit installations. The course outlines the lightning protection and earthing principles on surge protection and discusses the surge protection requirements based on BS EN 62305 and BS 7671. Modules also consider the need for risk assessment for lightning and surge protection, sources of disturbance and damages caused by different risks and the importance of good earthing and main equipotential bonding. The course explores several examples of good and poor surge protection and the correct selection, installation, commissioning and monitoring of SPDs under different system earthing types.

The UK has set an ambitious 2050 Net Zero Carbon target. A fundamental part of the Net Zero Carbon strategy is to change from gas heating systems to cleaner electrified heat. This course aims to equip those involved in forming energy strategies, planning developments, new building projects, refurbishment projects on how electrified heat can be correctly applied. Whilst a major focus of the course is on heat pumps the course also considers other options for electrified heating and what the components are for all these heating system options. The course also details building fabric considerations, electrical system requirements and addresses the issue of using electrified heat to generate hot water for domestic purposes.

This is a two day City and Guilds 7543 training course with a practical and oral exam. Candidates will be provided with course study notes. Who are the qualifications for? The City and Guilds 7543 qualification is for those who are already practising in the industry, or for those whose aim is to enter the industry and for those wanting to gain a certificate for their own personal skills development. This City and Guilds 7543 course is arranged in the following sections: Legislative and organisational requirements and procedures Operating principles and functional requirements including environmental and legal requirements Health & Safety/environmental requirements Environmental issues Legislation and regulations Use and application of special purpose tools, equipment and materials needed for system recovery Identification, recovery and charging Leak detection Disposal, recycling or destruction of waste

Electrical safety in organisations is often the responsibility of non-electrically qualified staff, such as facilities managers, risk managers or health & safety officers who have not had systematic training in how to prevent electrical hazards in the workplace. This situation results in a number of deaths in the workplace being caused by electrical incidents. This course provides a comprehensive overview of the fundamentals of electrical safety and a systematic set of principles for assessing and managing electrical safety in any business and across all sectors of industry and the public sector: the subject is universally applicable, across industries and countries. The course is applicable to the buildings, facilities, equipment and environments associated with a wide range of organisations, irrespective of size, which includes the industrial, commercial and the public sectors. The course provides practical guidance to enable individuals and their organisations to have a level of knowledge and understanding to manage the risks associated with an electrical system. It will focus on providing a specific procedure for managing electrical safety. The course follows the structure of the IET’s Code of Practice for Electrical Safety Management. The aim of the Code of Practice for Electrical Safety Management is to provide good practice guidance to enable individuals and their organisations to have a level of knowledge and understanding to manage the risks associated with an electrical system. There are many technical publications that provide guidance on certain aspects of electrical safety but not in a way that provides a process for managing electrical safety.

Who is this Level 3 NVQ aimed at? The experienced worker qualification is for practising electricians with at least 5 years experience but have never formally completed an industry apprenticeship or equivalent Level 3 NVQ Qualification. This is suitable for self-employed and employed electricians. This is the Level 3 pathway for practising electricians to obtain your ECS Gold Card and JIB Grading. To complete the full qualification you will also need to: Have completed an AM2e Assessment Have a current Wiring Regulations Qualification BS7671 Have an initial verification qualification such as a C&G 2391-50 What’s involved in the qualification? After an initial Skills Scan, we will discuss the gaps that need to be filled and you will be assessed using a range of methods to complete the evidence gathering process.There will also be Professional Discussions to discuss areas of expertise and you can choose either an installation or maintenance route based on the work you carry out.There are seven Performance Units to be assessed for the qualification, these are: Apply Practices and Procedures for Maintenance Apply Health, Safety and Environmental Considerations Organise and Oversee the Electrical Work Environment Apply Design and Installation Practices and Procedures Terminate and Connect Conductors Inspect, Test and Commission Electrical Systems Apply Fault Diagnosis and Rectification On completion of the Experienced Worker assessment you will be able to use the qualification to apply for a JIB Gold Card. This qualification is for experienced electricians who can demonstrate over 5 years experience.It is not suitable for new entrants or those currently on an apprenticeship.