721 Courses in Cardiff delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for Cybersecurity analysts and engineers Security operations specialists Overview Successful completion of this instructor-led course with hands-on lab activities should enable participants to: Investigate and manage incidents Describe the Cortex XDR causality and analytics concepts Analyze alerts using the Causality and Timeline Views Work with Cortex XDR Pro actions such as remote script execution Create and manage on-demand and scheduled search queries in the Query Center Create and manage the Cortex XDR rules BIOC and IOC Working with Cortex XDR assets and inventories Write XQL queries to search datasets and visualize the result sets Work with Cortex XDR's external-data collection This instructor-led course teaches you how to use the Incidents pages of the Cortex XDR management console to investigate attacks. It explains causality chains, detectors in the Analytics Engine, alerts versus logs, log stitching, and the concepts of causality and analytics. You will learn how to analyze alerts using the Causality and Timeline Views and how to use advanced response actions, such as remediation suggestions, the EDL service, and remote script execution. Multiple modules focus on how to leverage the collected data. You will create simple search queries in one module and XDR rules in another. The course demonstrate how to use specialized investigation views to visualize artifact-related data, such as IP and Hash Views. Additionally, it provides an introduction to XDR Query Language (XQL). The course concludes with Cortex XDR external-data collection capabilities, including the use of Cortex XDR API to receive external alerts. This class is powered by Cloud Harmonics. Course Outline Module 1 - Cortex XDR Incidents Module 2 - Causality and Analytics Concepts Module 3 - Causality Analysis of Alerts Module 4 - Advanced Response Actions Module 5 - Building Search Queries Module 6 - Building XDR Rules Module 7 - Cortex XDR Assets Module 8 - Introduction to XQL Module 9 - External Data Collection

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Duration 2 Days 12 CPD hours This course is intended for Report authors working with dimensional data sources. Through interactive demonstrations & exercises, participants will learn how to author reports that navigate & manipulate dimensional data structures using the specific dimensional functions & features available in IBM Cognos Analytics. Introduction to Dimensional Concepts Identify different data sources and models Investigate the OLAP dimensional structure Identify dimensional data items and expressions Differentiate the IBM Cognos Analytics query language from SQL and MDX Differentiate relational and dimensional report authoring styles Introduction to Dimensional Data in Reports Work with members Identify sets and tuples in IBM Cognos Analytics Dimensional Report Context Understand the purpose of report context Understand how data is affected by default and root members Focus Your Dimensional Data Compare dimensional queries to relational queries Explain the importance of filtering dimensional queries Evaluate different filtering techniques Filter based on dimensions and members Filter based on measure values Filter using a slicer Calculations & Dimensional Functions Use IBM Cognos Analytics dimensional functions to create sets and tuples Perform arithmetic operations in OLAP queries Identify coercion errors and rules Functions for Navigating Dimesional Hierarchies Navigate dimensional data using family functions Relative Functions Navigate dimensional data using relative functions Navigate dimensional data using relative time functions Advanced Drilling Techniques & Member Sets Understand default drill-up and drill-down functionality Identify cases when you need to override default drilling behavior Configure advanced drilling behavior to support sophisticated use cases Define member sets to support advanced drilling Define member sets to support functions Set Up Drill-Through Reports Navigate from a specific report to a target report Drill down to greater detail and then navigate to target report Navigate between reports created using different data sources End-to-End Workshop Review concepts covered throughout the course

English for Job Interview Course Overview: This course is designed to help learners build confidence and fluency when preparing for job interviews in English. It covers essential interview techniques, language, and strategies to handle various interview scenarios. Learners will gain the skills needed to effectively communicate their qualifications, strengths, and experiences, while responding to questions in a professional manner. By completing the course, learners will be well-prepared to approach job interviews with the confidence needed to succeed. Course Description: In this course, learners will explore key interview topics such as how to answer difficult questions, how to present themselves professionally, and how to make a lasting impression during an interview. The course offers detailed insights into common interview questions, appropriate language usage, and how to craft compelling answers that highlight skills and experience. Learners will be guided through various types of interview formats, including behavioural and situational interviews, to ensure they are ready for any challenge. The course is structured to provide a supportive learning environment that encourages confidence building and mastery of essential job interview techniques. English for Job Interview Curriculum: Module 01: English for Job Interview: Introduction Module 02: How to Answer Difficult Interview Questions (See full curriculum) Who is this course for? Individuals seeking to improve their job interview performance Professionals aiming to advance in their career by mastering interview techniques Beginners with an interest in preparing for interviews in English Job seekers looking to improve their interview skills and boost their confidence Career Path Job interview consultant HR assistant or coordinator Career coach Recruitment consultant Professional seeking career advancement

Course Overview The Dog Behaviour and Training course offers a comprehensive insight into canine psychology, behaviour management, and effective training techniques. Designed to build confidence and understanding, this course equips learners with the knowledge needed to address common dog behaviours and establish positive habits. Through focused modules, participants will develop skills in interpreting dog body language, managing feeding behaviours, addressing separation anxiety, and conducting training consultations. Whether supporting pet owners or advancing towards a professional role, learners will emerge with the ability to apply behavioural theories and strategies in real-world settings. By the end of the course, participants will understand how to create positive environments for dogs and promote lasting behavioural change, making them valuable assets in both domestic and professional contexts. Course Description The Dog Behaviour and Training course delves into the fascinating world of canine behaviour, offering learners a structured exploration of topics such as food aggression, appropriate greeting methods, and separation anxiety management. Learners will gain insights into interpreting dog communication signals, answering common client questions, and guiding puppy development. The course also covers consultation practices, preparing participants to engage confidently with dog owners seeking advice. Designed to foster a deep understanding of behavioural patterns, the curriculum blends theoretical frameworks with real-world applications, ensuring that learners develop a well-rounded skill set. By completing this course, individuals will strengthen their ability to assess behavioural issues, recommend appropriate training strategies, and support the welfare and development of dogs across various settings. Course Modules Module 01: Introduction Module 02: Feeding Time - Aggression and Stealing Food Module 03: The Right Way to Greet a Dog Module 04: Separation Anxiety Module 05: Dog Language - What They're Really Saying! Module 06: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 07: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 08: Dog Training Consultations With Clients (See full curriculum) Who is this course for? Individuals seeking to build a deeper understanding of dog behaviour and training techniques. Professionals aiming to expand their expertise in animal behaviour consultancy or dog training services. Beginners with an interest in canine psychology and behaviour management. Dog owners wishing to enhance their relationships and communication with their pets. Animal care workers looking to broaden their knowledge for career development. Career Path Dog Behaviour Specialist Dog Trainer Animal Welfare Officer Veterinary Assistant (Behaviour Support Role) Pet Care Consultant Animal Shelter Worker Behavioural Advisor in Animal Charities

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Medical Terminology Training Course Overview: This Medical Terminology Training course provides a comprehensive foundation in understanding the language used in healthcare settings. Learners will gain a solid understanding of medical terms related to human anatomy, various body systems, lab tests, and diagnostic equipment. The course is designed to offer practical value by enhancing communication within healthcare teams and improving accuracy in documentation. By the end of the course, learners will be able to recognise and correctly use medical terminology in professional settings, leading to better collaboration and patient care. Course Description: This course covers key areas of medical terminology, from human anatomy and physiological systems to diagnostic equipment and laboratory tests. Learners will explore the meanings behind commonly used medical terms, including acronyms and abbreviations, making it easier to communicate complex medical information effectively. Each module is structured to help learners familiarise themselves with different systems of the body, such as the cardiovascular, respiratory, and musculoskeletal systems, and the language used to describe them. By the end of the course, learners will have acquired the skills to confidently engage in medical environments, improving both their professional competency and their ability to interpret medical documents. Medical Terminology Training Curriculum: Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System (See full curriculum) Who is this course for? Individuals seeking to understand medical terminology. Professionals aiming to enhance communication within healthcare teams. Beginners with an interest in medical terminology or healthcare. Those working in administrative or support roles in healthcare settings. Career Path Medical Receptionist Health Administrator Medical Secretary Clinical Support Worker Laboratory Assistant Medical Records Coordinator

Ace Your Presentations: Public Speaking Masterclass Course Overview In the "Ace Your Presentations: Public Speaking Masterclass," learners will acquire essential skills to enhance their public speaking and presentation abilities. The course covers techniques for confident delivery, structuring engaging presentations, handling stage fright, and communicating effectively with diverse audiences. By the end, learners will have the tools to captivate any audience, whether in a business meeting, conference, or seminar. This course offers practical value for anyone seeking to improve their speaking abilities, with tangible benefits in personal confidence and professional success. Course Description This comprehensive course dives into various aspects of public speaking, including speech structure, voice modulation, body language, and audience engagement. It explores techniques for managing nerves, maintaining focus, and delivering persuasive presentations. Learners will also gain valuable insights into creating compelling visual aids and handling questions with ease. With a focus on clear, effective communication, this course equips participants with the skills needed to influence, inspire, and inform any audience, setting the stage for career advancement and personal growth. Ace Your Presentations: Public Speaking Masterclass Curriculum Module 01: Introduction to Public Speaking Module 02: Building Confidence and Overcoming Nervousness Module 03: Structuring Your Presentation Module 04: Mastering Body Language and Voice Modulation Module 05: Engaging Your Audience and Handling Questions Module 06: Creating Effective Visual Aids and Supporting Materials Module 07: Final Project: Delivering Your Own Presentation (See full curriculum) Who is this course for? Individuals seeking to boost their public speaking confidence Professionals aiming to enhance their communication skills Beginners with an interest in becoming effective presenters Anyone looking to refine their speaking abilities for career advancement Career Path Public Speaker Corporate Trainer Marketing and Sales Professional Event Speaker Communication Consultant

Train the Trainer - Part 2 Course Overview: "Train the Trainer - Part 2" is designed for individuals who wish to elevate their training and presentation skills to the next level. This course offers in-depth guidance on how to maintain participant engagement, ensure clarity, and use effective communication techniques. Learners will explore advanced strategies for building rapport with their audience, refining their delivery style, and ensuring their messages are understood. By the end of this course, learners will be equipped with the tools to create more dynamic and impactful training sessions, fostering a deeper level of understanding and retention among participants. Course Description: This course delves into essential training strategies that enhance delivery and participant involvement. Learners will explore techniques for keeping the audience engaged, presenting material in a way that aids comprehension, and using non-verbal cues such as body language and tone to reinforce their message. The course covers strategies to help learners follow along, assess their understanding, and improve retention. By examining these core aspects, participants will develop advanced skills for delivering clear and memorable training. Upon completion, learners will be able to create a more effective learning environment and be prepared to engage with diverse audiences across various training settings. Train the Trainer - Part 2 Curriculum: Module 01: Introduction Module 02: Keep Them Engaged Module 03: Help Them Follow Along Module 04: Ensure They Understand Module 05: Use Effective Body Language and Tone (See full curriculum) Who is this course for? Individuals seeking to improve their training and presentation skills. Professionals aiming to enhance their teaching effectiveness. Beginners with an interest in becoming a more effective trainer. Anyone looking to engage audiences more effectively in a training environment. Career Path: Corporate Trainer Training and Development Specialist Learning & Development Coordinator Public Speaker Instructional Designer

Duration 2 Days 12 CPD hours This course is intended for This is an Intermediate PowerBI course geared for experienced users who wish to leverage the tool's more advanced capabilities Overview This course is about 50% hands-on lab and 50% lecture, designed to train attendees in essential PowerBI data handling functions and reporting skills, coupling the most current, effective techniques with the soundest practices. Attendees of this course will gain practical examples from the experienced instructor who has deployed and configured Power BI reporting in a wide variety of businesses. Working in a hands-on learning environment led by our expert facilitator, students will learn how to: Create Advanced Power BI Reports Advanced understanding of the data schemas and extracting data Perform advanced transformations of data or any data schema Utilize time-phased data in the creation of complex analyses Create new measures using DAX Filter data using row-level security Create and deploy content packs Use Power BI to integrate with line-of-business applications Next Level Power BI for Experienced Users is a two day, course that provides attendees already experienced with Microsoft Power BI basics with a hands-on exploration of intermediate and beyond level features. This course is geared for attendees ready to learn the advanced techniques that you, your business analysts, and your stakeholders need to create complex information from projects, program, and portfolio reporting to utilizing time-phased data and, potentially, data from your enterprise?s other line-of-business tools. Get Project Online Data Select and mine relevant tables with ODATA Advanced ODATA data mining Importing other data formats Advanced Editing of data queries Advanced Data Transformations Managing table relationships Creating & using data hierarchies Creating custom columns and measures and metrics for filtering and reporting Creating Power BI Reports Using advanced visualizations Configuring drill-down Modifying visual interactions Importing and creating custom visuals Configure Power BI Security Creating Dashboard and row-level security Utilizing Filtering using row-level security Publishing Reports and Dashboards Building Mobile Reporting Creating and deploying content packs Configuring natural language query