65 Courses in Cardiff delivered Live Online

A series of six creative writing for wellbeing workshops offering ex-boarders and their partners/spouses inroads towards achieving a better understanding of the boarding school experience.

Mental Health First Aid (MHFAider) is an internationally recognised training course that teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We don't teach people to be therapists, but we do teach people how to respond in a crisis, and how to reach out before a crisis happens. The training gives people tools to support themselves and each other, so everyone can talk about mental health and seek help when needed. As an MHFAider you will be able to: Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other support Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the role in depth, including boundaries and confidentiality Practise self-care This course is ideal for those who would like to become an MHFAider to: Gain the knowledge and skills to spot signs of people experiencing poor mental health Be confident starting a conversation and signpost a person to appropriate support Alongside the best evidence-based Mental Health First Aid (MHFA) training, MHFAiders are also provided with three-year access to ongoing learning and support through the MHFAider Support App 1 Introduction to MHFAider (3 hours 30 mins) MHFA and the MHFAider role Introduction to the MHFAider Action Plan 'ALGEE' What is Mental Health? Helpful and unhelpful language Undersign our Frame of Reference, understanding how we make sense of the world Understanding stress & the Stress Container 2 Understanding Mental Health (4 hours) What influences mental health? The Mental Health Continuum What is anxiety? What is a traumatic event? Active listening and empathy What are eating disorders? What is self-harm? What is substance misuse? MHFA conversation practice 3 MHFAider in practice (4 hours) Applying ALGEE What is depression? What is suicide? What is psychosis? MHFA conversation practice 4 Next steps (3 hours) Recovery and lived experience Applying ALGEE Boundaries in the MHFAider role MHFA conversation practice Moving forward in the MHFAider role and your MHFA action plan Self-care

Half day refresher training for staff already C Card trained, registered and on the QES system. We will deliver this training via Teams and will send the link out before the training. We will cover: Reminder of how the C Card Scheme works and value of the scheme Confidentiality and the Fraser Guidelines Safeguarding and signposting The QES system Inclusive condom education New ordering system for stock and stock control If you haven't attended C Card provider training previously you can book on our new providers course by contacting jo@sexeducationcompany.org

Duration 3 Days 18 CPD hours This course is intended for Security professionals. This module is intended for everyone who is involved in the implementation, evaluation and reporting of an information security program, such as an Information Security Manager (ISM), Information Security Officer (ISO) or a Line Manager, Process Manager or Project Manager with security responsibilities. Basic knowledge of Information Security is recommended, for instance through the EXIN Information Security Foundation based on ISO/IEC 27001 certification. Overview The module Information Security Management Professional based on ISO/IEC 27001 (ISMP.EN) tests understanding of the organizational and managerial aspects of information security.The subjects of this module are: Information security perspectives: business, customer, service provider/supplier Risk Management: analysis, controls, remaining risks Information security controls: organizational, technical, physical. Information security is the preservation of confidentiality, integrity and availability of information (ISO/IEC 27000 definition). Information security is gaining importance in the Information Technology (IT) world. Globalization of the economy is leading to an ever-increasing exchange of information between organizations (their staff, customers and suppliers) and an explosion in the use of networked computers and computing devices. The core activities of many companies completely rely on IT. Enterprise resource planning (ERP) management systems, the control systems that govern how a building runs or a manufacturing machine functions, day-to-day communications - everything - runs on computers. The vast majority of information - the most valuable commodity in the world - passes through IT. Information is crucial for the continuity and proper functioning of both individual organizations and the economies they fuel; this information must be protected against access by unauthorized people, protected against accidental or malicious modification or destruction and must be available when it is needed. Companies and individual users of technology are also beginning to understand how important security is and are beginning to make choices based on the security of the technology or service. Information Security Perspectives The candidate understands the business interest of information security The canidate understands the customer perspective on governance The candidate understands the supplierïs responsibilities in security assurance Risk Mangement The candidate understands the principles of risk management The candidate knows how to control risks The candidate knows how to deal with remaining risks Information Security Controls The candidate has knowledge of organizational controls The candidate has knowledge of technical controls The candidate has knowledge of physical, employment-related and continuity controls

Every relationship has its ups and downs, but sometimes these become too difficult for a couple to manage on their own… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am–4.00pm GMT) Probably the best couples therapy training course I have ever attended. Very full, hugely informative contentWELLBEING OFFICER, SOLENT MIND Live training delivered online – Attend Jennifer Broadley’s online training masterclass live online on Tuesday 21st May 24 via Zoom. The content covered is the same as her attended workshop with a few modifications to some of the exercises, and you will have plenty of opportunities to ask questions. All you need is a quiet place to watch, a computer or tablet and a strong internet signal, the rest is easy – simply book your place as normal, and we will email you details of how to join the Zoom workshop. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Why take this course Relationship issues are one of the most common causes of emotional distress – and often the reason people seek help. A solid understanding of why difficulties arise, and what can be done about them, is extremely useful therefore for all caring professionals, not just those working with couples. Drawing on pioneering research, Jennifer Broadley’s one-day couples counselling course gives you this important knowledge, along with a range of strategies and proven tips for working effectively and ethically with more than one client. She shares the practical guidelines and skills she has acquired over many years of successfully helping couples using the human givens approach to build and maintain supportive and mutually rewarding relationships. Presented without psychobabble, and making good use of insightful case histories, Jennifer demystifies an area of counselling that many find daunting or fear is complicated. The day covers: the most effective ways to help and build rapport with couples in conflicted relationships; the sex differences in processing emotions; non-blame talking styles; the long-term impact of parenting; past conditioning, including psychological traumas, that can give clues about why difficulties arose; and what we can learn from the way successful couples facilitate mutual needs satisfaction. Well worth attending – and the money. I'm going back refreshed and well resourced, with lots of new skills and strategies to try.PSYCHOTHERAPIST What will you learn Essential skills for building and maintaining rapport with two emotionally-aroused people Ways to encourage both partners to engage in solving their difficulties How to teach non-blaming communication skills and explain the differences in male and female behaviour to clients What to do if one or even both parties are having an affair How to deal with issues specific to couple counselling, such as confidentiality The key points you need to bear in mind when working with more than one client at a time How to structure effective therapy sessions and goal setting with two people Effective ways to help each partner begin to cooperate in helping the other get their emotional needs met The key ingredients for a healthy and mutually rewarding relationship An insight into the many common relationship problems – and how to help clients overcome them (illustrated with case histories) Tips and techniques for staying objective and empathetic, whilst calming your clients’ high emotional arousal How to recognise and interrupt disruptive behaviour patterns How to use Solution Focused Questioning to initiate change How to manage setbacks and keep the partners motivated How to tell when the relationship isn’t the problem – and what to do about it How to use Guided Imagery with two people Information regarding the latest research into effective couples therapy How early life experiences can influence our relationships, and what to do about this now Creative ways to develop effective interventions, including using tasks and metaphor Asperger’s syndrome – how to work with couples if one or both show Asperger traits, a common cause of relationship problems Considering the wider picture, including other family members Course notes, Accredited CPD Certificate and more… Course Programme The ‘Couples therapy – a practical masterclass’ counselling course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am What predicts relationship stability and fulfilment? 11.00am Comfort break and discussion 11.30am Building empathy, how to use RIGAAR™ 1.00pm Lunch break 1.45pm Structuring therapeutic interventions, establishing goals, and moving forward 2.45pm Comfort break and discussion 3.00pm Valuing the bigger context 4.00pm Day ends Who is this course suitable for? Anyone considering working therapeutically with couples Psychotherapists and counsellors already working with couples who would like additional insights, tools and strategies to use Anyone involved in mental health or whose work involves dealing with couples or families, including: social workers, psychologists, teachers, GPs and health visitors Anyone who is interested in learning solution focused, brief therapy interventions, working from the human givens approach, to facilitate a rapid process of change for couples in distress Anyone wanting to overcome their own insecurity in a relationship or to learn more about the myriad dynamics that come into play in relationships will benefit from the information given on this course. Please Note This course is not a substitute for therapy.

Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!

– essential guidance for safe and effective remote working Join our expert tutors to discover how you can make online therapy work for your practice Accredited CPD Certificate: 4 hours Length: 9am – 1.15pm (BST) LIVE ONLINE – Specialist training in delivering effective therapy online or over the phone – Join Ros Townsend live online on Tuesday 11th June 24 for this jam-packed, informative session. You will receive your Zoom link the day before the event. NB. Spaces are limited and tend to go quickly. Register your interest here if you can’t make this date, and we’ll let you know when there’s another one. BONUS RECORDING – the training is recorded, in case of technical difficulties, so you will also get a recording for 2 weeks afterwards to maximise your learning. Delivering online therapy, or counselling clients on the phone, requires a particular set of skills and brings with it specific considerations. This live online workshop will help you gain confidence in working safely and ethically, examining the advantages, potential drawbacks and adjustments you need to make to work remotely successfully. There will be plenty of time for questions, and helpful discussions with your peers and experienced tutors. Why take this course Whether you are a new practitioner wanting to develop your online practice, or an experienced therapist who has decided to start offering services online or on the phone, this course will help you gain the skills and understanding you need to do so safely and effectively. Unlike other online courses, this practical live online CPD training gives you the opportunity to ask our experienced tutors questions about any aspects that concern you, as well as learning from their case histories about what has worked – and what hasn’t – for them. Covering essential areas such as managing client expectations, setting up a therapeutic online environment, risk management, and the use and adaptation of various skills and techniques for online or telephone work, this course gives you the essential information you need to deliver therapeutic interventions remotely. Both Jo Baker and Ros Townsend, the course tutors, have extensive experience of working with clients online, with Ros now running her entire therapy practice remotely. Jo works using a blended approach (combining face-to-face counselling and online psychotherapy), and both bring a wealth of practical tips, hands on experience and real-life examples to the training. During the day, there will be ample opportunity to discuss and share ideas with both tutors and peers, and to enter into both structured and more free-ranging discussions about both the benefits and potential difficulties that one might encounter when working therapeutically through remote mediums. What the training covers: The importance of aligning client and therapist expectations for online therapy, or therapy over the phone How to set-up successfully for work on the phone or online – including template agreements to use with your clients Managing your technology and ensuring good communication – key things to ascertain, plus troubleshooting tips What to do when the call won’t connect The importance of confidentiality and privacy – and the potential problems you need be aware of when working online Agreeing safe communication methods between sessions How to successfully manage dual therapy spaces The importance of setting and maintaining professional boundaries Discussion regarding what is / is not acceptable in a home therapy space How to manage transitions before and after the session – for clients and therapists The key differences between online and face to face therapy work How to adapt and work successfully with a range of key therapeutic skills – such as Guided Imagery and The Rewind technique Assessing suitability of client presentations – including guidance on cases that are not suitable for online therapy How to manage risk effectively in an online or telephone environment How to put in place effective contingency plans for when technology fails Developing flexibility: dealing with the unexpected – including what to do if a session is interrupted When to refer a client on The additional pressures and potential stressors of online and telephone working Working in a blended way – combining remote and face-to-face sessions Key differences for the client of receiving therapy online or over the telephone The particular considerations of working with a wider client group from different geographical locations The importance of self-care and self-awareness Insurance and GDPR considerations when delivering online therapy or counselling, or working via the phone The importance of appropriate supervision Course Programme The ‘Online and phone therapy training’ course starts at 9.00am and runs until 1.15pm. (BST). 9.00am Join the Zoom meeting 9.15am First session starts 11.00am Comfort break and discussion 11.30am Second session 1.15pm Day ends Who is this course suitable for? This course is designed for both trainee and fully-qualified therapists, psychotherapists and counsellors It is recommended to all HG practitioners by the Human Givens Institute – trainee HG Therapists are expected to take this training if they are considering working online. This course has been independently accredited by the internationally recognised CPD Standards Office for 4 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Supervisor circle is a place for clinical supervisors to meet and discuss topics related to supervision.

The course is a four hour refresher session for those who have completed the Mental Health First Aid two or one day course. Just like physical first aid, we recommend you refresh your skills regularly and keep up-to-date. The four-hour MHFA Refresher course will support MHFAiders® by:  Renewing their skills Updating their knowledge of mental health supports Giving them the chance to practice applying the Mental Health First Aid action plan Providing them access to three years of MHFAider® support and benefits Please note the MHFA Refresher is only for people who have previously complete the MHFA course.Format This is a half day course delivered online Learning takes place through a mix of presentations, group discussions and workshop activities We limit numbers to 25 people per course so that the instructor can keep people safe and supported while they learn What are the MHFAider support & benefits? With access to MHFAider® support and benefits, training doesn't stop when the course comes to an end. We provide continuous support for MHFAiders® – well beyond initial certification – so they are confident, empowered and motivated to carry out their role.  MHFAiders® get automatic 24/7 digital support through the MHFAider Support App®. From there they will find exclusive resources, ongoing learning opportunities and the benefit of joining England’s largest community of trained MHFAiders®.  Access includes:  A resource library of toolkits, guidance, animations and core mental health concepts to support them in their role as an MHFAider® A signposting database through Hub of Hope to find local and national mental health services for additional support Secure conversation journalling to make reflective notes while protecting confidentiality Reminders for wellbeing check ins with the people MHFAiders® are supporting 24/7 text support services through Shout for advice and reassurance on a mental health conversation or to support wellbeing after a difficult conversation Exclusive quarterly webinars to embed and broaden mental health knowledge The benefit of joining England’s largest community of trained MHFAiders®

Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.