74 Courses in Cardiff delivered Live Online

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman. Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions. So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!   Bitesize Masterclass with Sophie Chapman Sophie Chapman EA to Steven Bartlett  Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle. After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett. Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years.  Kate Wood Masterclass Facilitator  Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session. Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts. When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside. Session topics: How to establish your self-leadership position in your EA capacity Transition from a PA to EA Career development Boundary setting and wellbeing Q&A with the audience - Open-Book Q&A What is a Bitesize Masterclass? Short burst session. Keynote speakers discuss key themes/topics they are passionate about. Q&A with the audience attendees - ask the questions you don't usually get to ask! Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊 Virtually delivered - attend from anywhere that's convenient for you! Packed with content, tips and tricks and from industry professionals who can share their experiences with you. Who will attend? PA's EA's Administrative roles --------------------------- At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together. ---------------------------

Why Choose V-Ray for Rhino Essentials Training? Master photorealistic rendering in Rhino with our intensive V-Ray training. Led by certified experts, learn lighting, material manipulation, rendering configurations, textures, and global illumination.  Check our Website Training Duration: 10 hours Approach: 1-on-1, in-Person and Live online and Customized Content.   Flexibility: 1-on-1 sessions scheduled at your convenience, from Mon to Sat between 9 am and 7 pm. Vray for Rhino Essentials - 10 Hours Course Session 1: Introduction to Vray and Rhino Integration Overview of Vray: Understanding its importance in architectural and product visualization. Setting up Vray in Rhino: Installation, basic configurations, and interface exploration. Understanding the Rhino-Vray workflow: Navigating between Rhino and Vray seamlessly. Session 2: Basic Lighting Techniques Exploring different light sources: Domes, spotlights, and area lights. Adjusting light intensity and color temperature for realistic ambiance. Creating natural lighting scenarios: Daylight, twilight, and night scenes. Session 3: Mastering Material Creation Introduction to Vray materials: Diffuse, reflection, refraction, and bump maps. Crafting realistic materials: Wood, glass, metal, and fabrics. Utilizing the material editor efficiently for precise adjustments. Session 4: Advanced Rendering Configurations Global Illumination: Understanding photon mapping and irradiance mapping. Fine-tuning render settings: Quality vs. speed, resolution, and anti-aliasing. Exploring Vray frame buffer: Post-processing and image enhancement. Session 5: Texture Manipulation and Mapping Understanding UV mapping: Unwrapping complex geometries for accurate textures. Applying textures in Vray: Diffuse, bump, displacement, and normal maps. Realistic texture manipulation: Scaling, rotation, and blending textures seamlessly. Session 6: Camera Settings and Scene Composition Camera configurations: Focal length, depth of field, and exposure settings. Composing visually appealing scenes: Rule of thirds, focal points, and balance. Rendering interior and exterior scenes: Managing lighting challenges and reflections. Session 7: Real-Time Feedback and Interactive Rendering Introduction to Vray interactive rendering: Real-time feedback for quick adjustments. Utilizing Vray's denoiser for noise reduction in interactive mode. Enhancing productivity with interactive rendering: Modifying materials and lighting on the fly. Session 8: Optimizing Render Times Efficient render optimization techniques: Reducing noise and enhancing quality. Distributed rendering: Utilizing multiple machines for faster rendering. Troubleshooting common rendering issues: Flickering, artifacts, and texture problems. Session 9: Post-Processing and Presentation Post-production in Photoshop: Enhancing renders, adding depth, and adjusting colors. Creating compelling visual narratives: Adding people, context, and atmosphere. Designing professional presentation boards: Layout, annotations, and graphic elements. Session 10: Final Project and Portfolio Review Participants showcase their final Vray-rendered projects. Instructor-led critique and feedback session. Tips for building a strong portfolio: Choosing the best renderings and presenting your work effectively. By the end of this 10-hour course, participants will have a comprehensive understanding of Vray for Rhino, enabling them to create photorealistic renderings and significantly enhance their design visualization skills. Upon completing the Vray for Rhino Essentials course, participants will: Master Lighting Techniques: Expertly utilize various light sources. Create realistic lighting scenarios for diverse scenes. Advanced Material Proficiency: Manipulate complex materials and textures for lifelike renders. Understand reflective surfaces and material interaction. Optimize Rendering Settings: Fine-tune render configurations for optimal quality and speed. Implement noise reduction techniques for cleaner renders. Texture Mapping Mastery: Perfect UV mapping methods for accurate texture application. Seamlessly blend textures for realistic surface mapping. Effective Camera Use and Composition: Configure camera settings, depth of field, and exposure. Compose visually appealing scenes for impactful renders. Real-Time Rendering Skills: Utilize interactive rendering for immediate feedback and adjustments. Enhance scenes in real time for efficient workflow. Post-Processing Expertise: Enhance renders in post-production using software tools. Add depth, adjust colors, and create visually compelling final images. Professional Presentation Techniques: Design layouts, annotations, and context to create impactful visual narratives. Curate a strong portfolio with the best-rendered projects. By honing these skills, participants will produce photorealistic renders and significantly enhance their architectural and product visualization capabilities. Skills You'll Gain: Master lighting techniques for realistic visualization. Learn material manipulation and texture enhancement in Vray. Understand advanced rendering configurations for high-quality results. Explore global illumination concepts for lifelike scenes. Career Opportunities: Upon completing Vray for Rhino Essentials, you'll be well-equipped for various roles in the design and visualization industry, including: Architectural Visualizer: Create stunning architectural visualizations for presentations and client approvals. Product Designer: Enhance product design by creating photorealistic prototypes and visualizations. Interior Designer: Craft immersive interior spaces with realistic lighting and material textures. 3D Visualization Artist: Work in animation studios, gaming companies, or marketing agencies, producing high-quality 3D visualizations. Freelance Rendering Specialist: Offer your skills on platforms like Upwork or Fiverr, providing rendering services to clients worldwide. Course Highlights: Acquire fundamental skills in V-Ray for Rhino, covering lighting, materials, and rendering setups. Explore advanced techniques for lifelike textures, reflections, and global illumination effects. Master the workflow for crafting architectural renderings, both interior and exterior. Harness the power of V-Ray features like proxies, fur, and particle systems for dynamic visuals. Optimize render times and quality using efficient techniques and expert tips. Validate your expertise with a Certificate of Completion, showcasing your V-Ray proficiency. Access recorded lessons for future reference, enabling self-paced learning and continuous improvement. Professional Guidance: Learn from certified tutors and industry experts with extensive practical experience. Gain valuable insights and personalized feedback as you progress through the course, ensuring a comprehensive understanding of V-Ray for Rhino.

This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

Duration 3 Days 18 CPD hours This course is intended for This certification is appropriate for anyone interested in becoming familiar with the concepts and practices of Agile Project Delivery, and who wants to have a working knowledge of the various Agile methodologies. Overview Objectives are: To provide an understanding of Agile philosophy and practices To provide a working knowledge of various Agile methodologies To provide students with the ability to compare and choose which methodology is appropriate in a given situation To prepare participants to pass the SAMC™ exam Course outcomes: Participants will be familiar with the concepts and practices of Agile project delivery. Participants will be equipped with detailed knowledge and understanding of available Agile methodologies. Participants will be able to compare and choose the methodologies or parts of methodologies that are most relevant to their current and future situations. Participants will be armed with the proper tools to take the lead in Agile projects and to address and resolve Agile issues in their organizations. Participants will be SAMC certified. Agile relies on adaptive planning and iterative development and delivery. It focuses primarily on the value of people in getting the job done effectively.Successful candidates will be awarded the SCRUMstudy Agile Master Certified (SAMC?) certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. IntroductionAgile Overview Agile Defined Why Use Agile? Adaptive Project Management The Agile Manifesto Principles of the Agile Manifesto Declaration of Interdependence Difference between Waterfall and Agile Domains of Agile Practices Value-Driven Delivery Stakeholder Engagement Team Performance Practices Adaptive Planning Problem Detection and Resolution Continuous Improvement Agile Tools and Artifacts Lean Kanban Software Development Introduction Core Values Practices Understanding Lean Software Development Understanding Kanban Software Development Scrum Overview of Scrum Brief History of Scrum Why Use Scrum? Scalability of Scrum Scrum Principles Scrum Aspects Scrum Processes Scrum and Kanban Extreme Programming (XP) Introduction Core Values? Roles Practices XP Artifacts XP Events XP Release Adopting XP Test-Driven Development (TDD) Introduction The Process Dynamic Systems Development Methods (DSDM) Introduction Core Values Roles Practices Crystal Introduction Core Values Roles Practices The Process Feature Driven Development (FDD) Introduction Core Values Roles Practices The Process Comparison of Agile MethodsBest Fit Analysis ToolBlitz PlanningNote SCRUMstudy has authored the SBOK? Guide as a comprehensive guide to deliver successful projects using Scrum. SCRUMstudy works through its large global partner network of Authorized Training Providers (A.T.P.s) to deliver trainings and certifications. New Horizons is a proud Authorized Training Provider of SCRUMstudy. Additional course details: Nexus Humans SCRUMstudy Agile Master Certified (SAMC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCRUMstudy Agile Master Certified (SAMC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

About this Training Course Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations. This 4 full-day Certificate in Asset Management course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This course has been designed to equip participants with practical skills to take back to work. This course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives. Accredited by the Institute of Asset Management (IAM), this course will prepare participants to sit for the IAM Asset Management Certificate qualification. The IAM exam is offered as an option for participants of this course. Training Objectives Upon completion of this course, the participants will be able to: Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit their organisation Gain familiarity in the application of ISO 55000 in practice Access a range of models that will support the implementation of asset management in their organisation Have their understanding of Asset Management tools and concepts assessed Learn new Asset Management skills and models that will enhance their current performance Be better prepared for the Institute of Asset Management (IAM) Certificate Examination Target Audience This course will benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists. It will also be useful for facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers. Course Level Basic or Foundation Training Methods Other than world-class visuals and slides, this course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises & quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Trainer Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.

About this Virtual Instructor Led Certificate Training Course (VILT) Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations. The Certificate in Asset Management Virtual Instructor Led Training (VILT) course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This recognised VILT course has been designed to equip participants with practical skills to take back to work. This VILT course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives. Accredited by the Institute of Asset Management (IAM), this VILT course will prepare participants to sit for the IAM Asset Management Certificate qualification. The IAM exam is offered as an option for participants of this VILT course. Training Objectives By the end of this VILT course, participants will be able to: Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit your organisation Gain familiarity in the application of ISO 55000 in practice Access a range of models that will support the implementation of asset management in your organisation Assess your understanding of the current tools and concepts applied in Asset Management Capture new ideas and skills that will enhance performance and be better prepared for the Institute of Asset Management (IAM) Certificate Examination Target Audience This VILT course will benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists. It will also be useful for facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers. IAM Qualifications Syllabi This document details the scope of the individual topics which comprise the examination modules, and how the exams are assessed. It is important that prospective candidates understand the scope of the modules to determine the preparation required. Download here IAM Qualifications Candidate Handbook This handbook provides more detailed information on registering as a candidate, learning resources, training courses, booking an exam, exam regulations and what happens after an exam - whether you are successful or unsuccessful. Download here Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total) Other than world-class visuals and slides, this VILT course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises & quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Examples of the exercises that are used in this VILT course are as follows: Exercises: Aligning Assets to Business Objectives, Planning for Contingencies, Understanding Function and Failure. Group exercises: Asset Management Decision Making, Incident Review & Operations Optimisation. The workshop content will be adjusted based on the discussions, interests and needs of the participants on the course. Trainer Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile