2559 Courses in Cardiff delivered Live Online

Official BRCGS Professional 3-Day Fast Track program. Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

Agile Release Plans: Virtual In-House Training While many Agile frameworks provide guidance on a focus on value and iterative development, many do not explain how that value is delivered to the customer. Release Plans have become an accepted and common practice to bridge the gap between the Product Vision and the Product Backlog (Agile requirements). In this course, you will be provided with an introduction to Agile and to Scrum, the most utilized Agile framework. You will also learn how the Vision, Roadmap, and Charter help to establish the Release Plan. The goal of this course is to equip you with the necessary knowledge, skills, and techniques to build Release Plans to ensure you deliver the most value to your customers. What you will Learn At the end of this program, you will be able to: Recall the Scrum framework elements (roles, events, and artifacts) Examine the benefits of Agile Develop a Product Vision and Roadmap Create an Agile Project Charter Prepare a Release Plan Write user stories to support a Product Backlog Foundation Concepts Introduction to Scrum Scrum Overview Agile Benefits Product Definition Business Goals Product Vision Product Roadmap Agile Project Charter Product Scope Project Risks Release Deadlines Sprint Durations Team Norms Release Planning Release Plan Process Select Stories and a Release Date Product Backlog User stories Building the product backlog Product Backlog Refinement Transitioning to the Scrum Team

Duration 4 Days 24 CPD hours This course is intended for This course is designed for the aspiring or sitting upper-level manager striving to advance his or her career by learning to apply their existing deep technical knowledge to business problems. In this course, students will learn in-depth content in each of the 5 CCISO Domains Domain 01 - Governance Define, Implement, Manage, and Maintain an Information Security Governance Program Information Security Drivers Establishing an information security management structure Laws/Regulations/Standards as drivers of Organizational Policy/Standards/Procedures Managing an enterprise information security compliance program Risk Management Risk mitigation, risk treatment, and acceptable risk Risk management frameworks NIST Other Frameworks and Guidance (ISO 31000, TARA, OCTAVE, FAIR, COBIT, and ITIL) Risk management plan implementation Ongoing third-party risk management Risk management policies and processes Conclusion Domain 2 - Security Risk Management, Controls, & Audit Management INFORMATION SECURITY CONTROLS COMPLIANCE MANAGEMENT GUIDELINES, GOOD AND BEST PRACTICES AUDIT MANAGEMENT SUMMARY Domain 03 - Security Program Management and Operations PROGRAM MANAGEMENT OPERATIONS MANAGEMENT Summary Domain 04 - Information Security Core Concepts ACCESS CONTROL PHYSICAL SECURITY NETWORK SECURITY ENDPOINT PROTECTION APPLICATION SECURITY ENCRYPTION TECHNOLOGIES VIRTUALIZATION SECURITY CLOUD COMPUTING SECURITY TRANSFORMATIVE TECHNOLOGIES Summary Domain 05 - Strategic Planning, Finance, Procurement and Vendor Management STRATEGIC PLANNING Designing, Developing, and Maintaining an Enterprise Information Security Program Understanding the Enterprise Architecture (EA) FINANCE PROCUREMENT VENDOR MANAGEMENT Summary

Certified ScrumMaster®: Virtual In-House Training This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations. At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. What you will Learn At the end of this program, you will be able to: Provide a clear understanding of the fundamental principles of Scrum Use the principles, practices, and tools required to be an effective ScrumMaster Make effective decisions regarding the application of the Scrum framework to different situations, including: Practical, project-proven practices The essentials for getting a project off on the right foot How to write user stories and structure your product backlog How to help both new and experienced teams be more successful How to successfully scale Scrum Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Agile Principles Lean Principles Process control models Incremental and Iterative development Shifting the focus on product management Overview of the Scrum process The Team Dedicated cross-functional teams T-shaped people Sprint Planning Team capacity Facilitating the Sprint Planning meeting The Sprint backlog Sprint Burndown chart Scrum Roles and Responsibilities The team and building effective teams ScrumMaster responsibilities Product Owner responsibilities The Scrum project community What happens to traditional roles in Scrum? Scrum Meetings Daily Scrum Reviews Retrospectives Product Backlog and User Stories Product backlog characteristics User stories Getting your first backlog Getting backlog items ready Slicing User stories Estimation for Forward Planning Why comparative estimation works Planning poker Affinity estimation Release Planning and Tracking Progress Velocity Release planning Tracking release progress Scaling Scrum Scrum of Scrums Scaling the product backlog Scaling across a program and business areas Distributed teams

Duration 3 Days 18 CPD hours This course is intended for This course is intended for information workers and data science professionals who seek to use database reporting and analysis tools such as Microsoft SQL Server Reporting Services, Excel, Power BI, R, SAS and other business intelligence tools, and wish to use TSQL queries to efficiently retrieve data sets from Microsoft SQL Server relational databases for use with these tools. Overview Identify independent and dependent variables and measurement levels in their own analytical work scenarios. Identify variables of interest in relational database tables. Choose a data aggregation level and data set design appropriate for the intended analysis and tool. Use TSQL SELECT queries to produce ready-to-use data sets for analysis in tools such as PowerBI, SQL Server Reporting Services, Excel, R, SAS, SPSS, and others. Create stored procedures, views, and functions to modularize data retrieval code. This three-day instructor-led course is about writing TSQL queries for the purpose of database reporting, analysis, and business intelligence. Specifically, this course presents TSQL within the context of data analysis in other words, making meaning from the data rather than transaction-oriented data-tier application development. The course starts with a brief discussion of levels of measurement and quantitative research methodogy, and integrates these concepts into each TSQL topic presented. The goal is to provide a consistent, direct, and purposeful learning path from RDBMS data retrieval through analytical tools such as SQL Server Reporting Services, PowerBI, Excel, R, SAS, and SPSS. Module 1: Introduction to TSQL for Business Intelligence Two Approaches to SQL Programming TSQL Data Retrieval in an Analytics / Business Intelligence Environment The Database Engine SQL Server Management Studio and the CarDeal Sample Database Identifying Variables in Tables SQL is a Declarative Language Introduction to the SELECT Query Module 2: Turning Table Columns into Variables for Analysis: SELECT List Expressions, WHERE, and ORDER BY Turning Columns into Variables for Analysis Column Expressions, Data Types, and Built-in Functions Column aliases Data type conversions Built-in Scalar Functions Table Aliases The WHERE clause ORDER BY Module 3: Combining Columns from Multiple Tables into a Single Dataset: The JOIN Operators Primary Keys, Foreign Keys, and Joins Understanding Joins, Part 1: CROSSJOIN and the Full Cartesian Product Understanding Joins, Part 2: The INNERJOIN Understanding Joins, Part 3: The OUTERJOINS Understanding Joins, Part 4: Joining more than two tables Understanding Joins, Part 5: Combining INNER and OUTERJOINs Combining JOIN Operations with WHERE and ORDER BY Module 4: Creating an Appropriate Aggregation Level Using GROUP BY Identifying required aggregation level and granularity Aggregate Functions GROUP BY HAVING Order of operations in SELECT queries Module 5: Subqueries, Derived Tables and Common Table Expressions Non-correlated and correlated subqueries Derived tables Common table expressions Module 6: Encapsulating Data Retrieval Logic Views Table-valued functions Stored procedures Creating objects for read-access users Creating database accounts for analytical client tools Module 7: Getting Your Dataset to the Client Connecting to SQL Server and Submitting Queries from Client Tools Connecting and running SELECT queries from: Excel PowerBI RStudio Exporting datasets to files using Results pane from SSMS The bcp utility The Import/Export Wizard Additional course details: Nexus Humans Writing Analytical Queries for Business Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Writing Analytical Queries for Business Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are persons who are new to reporting with Microsoft© SQL Server© Report Builder and SSRS, persons who are transitioning from another reporting software application, and persons who are existing Report Builder and SSRS report authors. The secondary audience for this course are persons who are using Report Designer (SSRS). Course participants may be business analysts, programmer analysts, data analysts, database administrators, or IT professionals and may or may not have experience with Microsoft© SQL Server© Report Builder and SSRS, programming (Visual Basic), and/or Transact-Structured Query Language (T-SQL) experience. Overview After completing this course, students will be able to: Create parameter reports. Create list reports. Format reports with complex expressions. Add images and subreports. Add drilldown and drillthrough functionality. Add sparklines, data bars, and indicators. In this course, students will continue their learning on the foundations of report writing with Microsoft© SQL Server© Report Builder and SSRS. The focus will be on report creation by connecting to a database and manipulating the data. 1 - Parameter Reports Parameterized Reporting Create Report Parameters Modify Report Parameters Provide Default Parameter Values Provide Available Values for Parameters Lab: Creating Parameterized Reports 2 - List Data Regions Introducing the List Data Region Create Reports Using List Data Regions Modify Reports Which Use List Data Regions Lab: Creating List Reports 3 - Enhancing Reports with Complex Expressions Formatting Reports Top N Reports Running Values Lab: Enhancing Reports with Complex Expressions 4 - Enhance Reports with Images and Subreports Add Images to Reports Retrieve Images from a Database Introducing SSRS (SQL Server Reporting Services) Report Server Add Subreports to Reports Lab: Working With Images and Subreports 5 - Drilldown and Drillthrough Reports Add and Configure Drilldown Reporting Add and Configure Drillthrough Reporting Lab: Add Drilldown and Drillthrough Functionality to Reports 6 - Sparklines, Data Bars, and Indicators Sparklines Data Bars Indicators Lab: Adding Sparklines, Data Bars, and Indicators to Reports Additional course details: Nexus Humans 55128 Writing Reports with Report Builder and SSRS Level 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55128 Writing Reports with Report Builder and SSRS Level 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Change management, dealing with change.

Achieving certification for Compliance Management Systems (ISO 37301:2021) through an external audit process to help you identify, prevent and address compliance risks within your organisation provides a range of benefits. What if you could gain the expertise to conduct internal audits in-house, to not only successfully complete ISO certification, but allow you to continue to monitor your adherence to that certification standard? 'Prove your competency to the wider compliance industry.' Created by UKAS accredited ISO certification experts, this wholly unique, internationally focussed, 2-day online internal auditor training course is a fantastic way to develop your in-house expertise and allow your team to attain the competence they need to maintain and continually improve your management system. A cost-effective route, negating the need to hire external consultants Avoid closing a business for what might be a lengthy audit Prove your ' culture of compliance', and in turn, strengthen your 2nd and 3rd lines of defence Add additional skills to your CV, demonstrating your commitment to best practice while gaining a competitive advantage for your organisation. 'Don't just tick the boxes, demonstrate a culture of compliance.' Ensure you are fully compliant with relevant legislation and regulation and give confidence to the regulators, your partners, and clients that you have processes in place to comply with the law. Developing knowledge of compliance management system standards/normative documents Developing knowledge of ICA Audit (certification body's) processes Developing knowledge of relevant business sectors Developing knowledge of business management practices and how they integrate into business activities Developing knowledge of audit principles, practices, and techniques Developing knowledge of client products, processes, and organization Developing language skills appropriate to all levels within the client organization Developing notetaking and report-writing skills Developing presentation skills Developing interviewing skills

Learn the processes, practices and principles of project management described in the PRINCE2® approach and prepare for the Foundation and Practitioner examinations on this accredited programme. Duration: 5 days (32.5 hours) Our PRINCE2® Foundation and Practitioner Qualification course is designed to teach the processes, practices and principles of project management described in the PRINCE2® approach and to prepare delegates for the Foundation and Practitioner examinations, held as part of the course. This course is designed for existing and potential Project and Team Managers who would like to gain a comprehensive understanding of the PRINCE2® method of managing projects and will provide those responsible for planning and managing projects with a structure that will help, without imposing inflexible processes or stifling creative thinking. The PRINCE2® Foundation and Practitioner Course is based on the “Managing Successful Projects with PRINCE2® 7th Edition”, which describes the structured project management method. These are intensive modules and require delegates to undertake some evening work in their own time. Objectives  By the end of the course you will be able to be: Describe the background, principles, structure and terminology used in the PRINCE2® 7th Edition project management method Prepare for and take both the PRINCE2® Foundation and Practitioner Exams Please note that examinations are the responsibility of the examination board, PEOPLECERT and must be organised separately by each person attending. Content Introduction Introduction to projects and project management Structure Of PRINCE2® 7th Edition The seven Principles –the basis of what defines a PRINCE2 project People – leading successful change, teams and communication The seven Practices – to be addressed throughout the project The seven Processes - the activities to direct, manage and deliver a project successfully Practices Business case – establishing mechanisms to decide whether project is desirable, viable and achievable Organizing – establishing accountabilities and responsibilities Quality – defining mechanisms to ensure that products are fit for purpose Plans – the product based approach to planning Risk – identifying, assessing and controlling uncertainty Issues – identifying, assessing and controlling changes to the baseline and other issues Progress – monitoring actual achievements against estimate and controlling deviations Processes Starting up a Project - is there a viable and worthwhile project Directing a Project – enabling key decision making by the Project Board Initiating a Project – establishing solid foundations Controlling a Stage –assigning and monitoring work and keeping within stage tolerance Managing Product Delivery – controlling the link between the Project Manager and Team Manager(s) Managing a Stage Boundary – current stage review and next stage planning Closing a Project – confirmation of acceptance and project review Tailoring PRINCE2® - to the project environment Foundation Examination and results Practitioner Workshop and Examination PRINCE2® Practitioner Examination Objectives and Guidance PRINCE2® Review PRINCE2® Practitioner Examination Workshops PRINCE2® Practitioner Examination PRINCE2® Foundation and Practitioner Examinations The PRINCE2® Foundation Exam is of 1 hour duration and consists of 60 multiple choice questions. A Pass is 36 correct answers, 60%. The PRINCE2® Practitioner Exam is a written paper of 2.5 hours duration. There are 70 Objective Test style questions to be answered in the 2.5 hours and the candidate may use an annotated manual. The candidate must score 42/70 to be successful, 60%.   Presented in association with aims4change, a PEOPLECERT Accredited Training Organisation. PRINCE2® is a Registered Trade Mark of AXELOS Limited.

Getting Started Enhance your career and earn the highest qualification available in business and management. The Doctor of Business Administration taught and awarded by the University of Central Lancashire is designed for senior managers and consultants who wish to learn and earn an advanced administration level while working full-time. DBA is a demanding research-based programme suitable for candidates pursuing higher-level business administration qualifications after an MBA. This programme provides a solid foundation in various aspects of business, including management, marketing, finance, and operations. Students can expect to gain practical insights into real-world business scenarios, enabling them to make informed decisions and solve complex problems effectively. You're learning journey will include: Lectures and guided reading. Active group work. Case studies. Videos. Reviews of current events and student presentations. You'll develop applied research skills as you evaluate industry-related problems critically. Throughout the programme, students receive support from experienced academics and industry professionals who provide guidance and feedback on their research projects. The programme is delivered through online webinars and independent study, allowing students to balance their studies with work and personal commitments. Doctor of Business Administration is awarded and delivered by the University of Central Lancashire. School of Business and Technology London partners with Chestnut Education Group to promote this Doctor of Business Administration programme.  About Awarding Body Founded in 1828, the University of Central Lancashire is a public university based in Preston, Lancashire, England. Today, UCLAN is one of the largest in the United Kingdom, with a student and staff community of nearly 38,000. At present, the University has academic partners in all regions of the globe, and it is on a world stage that the first-class quality of its education was first recognised. In 2010, UCLAN became the first UK modern Higher Education institution to appear in the QS World University Rankings. In 2018, the Centre for World University Rankings estimated Central Lancashire to be in the top 3.7 per cent of all global universities, highlighting the growth the University has made in offering students real-world learning experiences and reflecting the University's extensive pool of academic talent. Ranked in the top 7% of universities worldwide. Student Communities from more than 100 countries WES Recognised Qualifi is a UK Government (Ofqual.gov.uk) regulated awarding organisation and has developed a reputation for supporting relevant skills in a range of job roles and industries, including Leadership, Enterprise and Management, Hospitality and catering, Health and Social Care, Business Process Outsourcing and Public Services. Qualifi is also a signatory to BIS international commitments of quality. The following are the key facts about Qualifi. Regulated by Ofqual.gov.uk World Education Services (WES) Recognised Assessment Assignments and Project No examination Entry Requirements Applicants should normally have a Master's degree or equivalent and work in or have recently worked with in business administration. If English is not your first language, you will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 (Academic level) or equivalent English Language qualification. Progression Upon completing the doctorate programme, learners will possess the necessary skills and knowledge to pursue various career opportunities in administration, management research, etc. One can choose from various positions upon successfully completing a DBA. Some of the most notable career paths are Professor and Postdoctoral Researcher, Market Research Analyst, Economic Analyst, etc. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1: Qualifi Level 8 Diploma in Strategic Management and Leadership Programme Structure The course is structured around eight mandatory units, encompassing various topics aligned with learning outcomes. Each unit holds a value of 20 credits. Learners can participate in lectures and workshops to familiarize themselves with the subject. Attaining a total of 160 credits by completing all units is a prerequisite for the issuance of the Diploma. Unit 800: Leadership Qualities and Practice Unit code: A/506/9126 This unit delves into the connections between leadership and management within strategic operations. It scrutinizes various leadership styles, their underlying principles, and associated concepts. The unit also investigates methods to assess and enhance team performance to achieve strategic business and operational goals. Additionally, it encompasses the interplay between strategic management and leadership, containing crucial leadership principles, theories, and their alignment with organizational strategy. Unit 701: Research Methods Unit code: Y/506/9134 The objective of this unit is to enhance the learner's knowledge and comprehension of academic practices and research methodologies. It employs a problem-based learning approach to cultivate practical proficiency in areas relevant to educational practice and research in business and management. Unit 801: Personal Leadership Development as a Strategic Manager Unit code: F/506/9127 This unit focuses on the strategic leadership skills essential for directors and senior managers to effectively guide international organizational strategic initiatives, collaborating with partners, buyers, suppliers, customers, and competitors. Unit 802: Strategy Development in Cross Border and Global Organisations Unit code: F/506/9130 This unit tackles formulating strategies for cross-border or global organizations, which encounter complexities stemming from political, religious, cultural, and social differences, as well as the management of organizations operating within specific country boundaries. Unit 803: Strategic Planning for Cross Border and Global Organisations Unit code: L/506/9132 This unit scrutinises the diverse influences and effects on cross-border or global organisations and how they contribute to the development of successful strategies and the mitigation of risks. Unit 804: Strategic Direction in Cross Border and Global Organisations Unit code: R/506/9133 This unit provides senior strategic managers with the opportunity to delve into the influences and effects of cross-border and global policy and strategy. It aims to facilitate enhancements in establishing direction, shaping the approach, and forecasting the success of cross-border or worldwide policy and procedure. Unit 805: Strategic Communication Unit code: L/506/9129 The unit aims to develop the ability to critically assess and appreciate the impact of media on international organisations. It considers stakeholders, political and pressure groups, as well as the part played by media owners. Unit 806: Culture and its Impact on Strategy Unit code: J/506/9128 This unit strives to foster a profound comprehension of the intricacies faced by internationally operating organizations and how this impacts the strategy development process. It employs well-reasoned and thoroughly researched perspectives to cultivate alternative viewpoints.   Phase 2 - Doctor of Business Administration Programme Structure Stage 1 - Taught component The Reflexive Practitioner Management, Rhetoric, Policy and Practice Research Methodologies and Design Qualitative Research Methods Quantitative Research Methods Accordion Title Stage 2 - Research component The Reflexive Practitioner     Delivery Methods The Doctor of Business Administration is awarded and delivered by the University of Central Lancashire. This doctorate from the University of Central Lancashire is offered as a block teaching and research programme. The DBA will run at the Preston Campus of the University. You'll have full access to the Library and information resources of the University throughout the DBA and may use all social, cultural and sports facilities of the University. Stage 1 - Taught component The DBA Taught Programme consists of six taught modules, each being completed through a four-day intensive workshop plus a period of private study both before and after the workshop. During Stage 1 you will develop critical and reflective skills at doctoral level, through the requirement to think conceptually, apply critical thinking, and reasoning skills and to challenge orthodoxy relating to the body of knowledge and research relating to Management and Organisation. Action learning is incorporated within the study sessions and is an important and distinctive feature of our DBA. You will work in sets or small development groups with fellow participants throughout the programme and also develop your skills as a critical and reflective learner. Stage 2 - Research component The DBA Research Programme - as part of the development process of your DBA project, you will have worked with the DBA staff to agree a suitable supervisory team, including a Director of Studies. This team will work with you throughout Stage 2 helping you to design and implement your own particular DBA project. This will normally take two years working on a part-time basis although you may choose to work at a pace that requires more time and you may therefore take up to five years. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.