Duration 1 Days 6 CPD hours This course is intended for This course is intended for: Solutions architects, cloud engineers, including security engineers, delivery and implementation engineers, professional services, and Cloud Center of Excellence (CCOE) Overview In this course, you will learn to: Design and implement a secure network infrastructure Design and implement compute security Design and implement a logging solution Currently, the average cost of a security breach can be upwards of $4 million. AWS Security Best Practices provides an overview of some of the industry best practices for using AWS security and control types. This course helps you understand your responsibilities while providing valuable guidelines for how to keep your workload safe and secure. You will learn how to secure your network infrastructure using sound design options. You will also learn how you can harden your compute resources and manage them securely. Finally, by understanding AWS monitoring and alerting, you can detect and alert on suspicious events to help you quickly begin the response process in the event of a potential compromise. Module 1: AWS Security Overview Shared responsibility model Customer challenges Frameworks and standards Establishing best practices Compliance in AWS Module 2: Securing the Network Flexible and secure Security inside the Amazon Virtual Private Cloud (Amazon VPC) Security services Third-party security solutions Module 3: Amazon EC2 Security Compute hardening Amazon Elastic Block Store (EBS) encryption Secure management and maintenance Detecting vulnerabilities Using AWS Marketplace Module 4: Monitoring and Alerting Logging network traffic Logging user and Application Programming Interface (API) traffic Visibility with Amazon CloudWatch Enhancing monitoring and alerting Verifying your AWS environment Additional course details: Nexus Humans AWS Security Best Practices training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Security Best Practices course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements
Duration 4 Days 24 CPD hours This course is intended for Cisco integrators and partners Network operators Network administrators Optical network administrators System administrators System integrators and professional services Overview After taking this course, you should be able to: Describe Cisco EPN Manager's features and navigate the Cisco EPN Manager's user interface Understand the network inventory, topologies, and circuits Manage dashboards, alarms, and events Create and interpret reports Distinguish the system requirements for Cisco EPN Manager, and procedures for new installations, upgrades, licensing, and high availability Manage device groups and virtual domains Establish user accounts and their role-based access to EPN Manager's features and devices Configure and combine devices Perform backups and restores Manage data retention, purging, and software updates Monitor system health and performance Update and manage software images Archive, review, and restore configuration files Configure Quality of Service (QoS) actions and policies Configure devices using templates Perform compliance audits Configure monitoring policies Provision Carrier Ethernet services Provision Multiprotocol Label Switching (MPLS) Traffic Engineering (TE) services Provision Circuit Emulation (CEM) services Provision an Optical Channel Network Connection (OCHNC) circuit Provision an Optical Channel Client Connection (OCHCC) circuit Provision an optical Media Channel Group with an OCHCC circuit Describe how Cisco EPN Manager can work with Cisco Network Services Orchestrator (NSO) to provide automated service provisioning The Configuring and Operating Cisco EPN Manager (EPNM100) v4.0 course shows you how to create efficient and agile network management through automated device operations, fast provisioning install, network configuration, dashboard management, and device management using Cisco¸ Evolved Programmable Network (EPN) Manager. Through a combination of lessons and hands-on labs, you will learn to maximize the benefits of the Cisco EPN Manager as a simplified, flexible, and cost-effective end-to-end lifecycle management solution for network provisioning, and network assurance management for today?s converging packet and optical multilayer networks. Exploring Cisco EPN Manager Cisco EPN Manager Overview Cisco EPN Manager Key Features Viewing Devices and Inventory Device Types View Devices Viewing Network Topologies and Circuits Topology Map Basics Change Information Displayed Using Dashboards Dashboards Overview Customize Dashboards Managing Alarms and Events Alarms and Events Overview View Alarms and Events Generating Reports Report Fundamentals Create and Schedule Reports Performing Basic Administration Installation Basics Perform Server Setup Adding Devices Device Management Fundamentals Add a Device Manually Add User-Defined Fields Backup and Restoring Backup Fundamentals Schedule a Backup Performing System Maintenance Software Updates Data Retention and Purging Software Image Management (SWIM) Software Image Management Fundamentals Setting Up Software Image Management Configuration Management Configuration Management Fundamentals Archive Setup Configuring QoS QoS Basics Create a Classification Profile Configuring Devices with Templates Device Configuration Methods Template Basics Performing Compliance Management Compliance Audit Basics Compliance Policy Basics Monitoring with Policies Monitoring Policy Fundamentals Edit a Monitoring Policy Circuit and Video Conferencing (VC) Fundamentals Circuit Provisioning Basics Supported Service Types Provisioning Carrier Ethernet Services Provision a Carrier Ethernet Service Verify a Service Provisioning Cisco MPLS Traffic Engineering Services Cisco MPLS TE Service Basics Provision a Cisco MPLS TE Service Provisioning Circuit Emulation Services Circuit Emulation Services Basics Provision a CEM Service Provisioning an OCHNC Circuit OCHNC Circuit Basics Set Up Devices for Circuit Provisioning an Optical OCHCC Circuit OCHCC Circuit Basics Set Up Devices for Circuit Provisioning a Media Channel Group with an OCHCC Circuit Media Channel Group with OCHCC Basics Provision a Media Channel Group Introducing Cisco EPN Manager with Cisco NSO Cisco EPN Manager with Cisco NSO Basics For More Information Additional course details: Nexus Humans Cisco Configuring and Operating Cisco EPN Manager v4.0 (EPNM100) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring and Operating Cisco EPN Manager v4.0 (EPNM100) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for experienced administrators with a background in either software development or system administration. Team leaders, lead developers, and other accidental Team Foundation Server administrators are also encouraged to take this course. This course will also help a student prepare for the relevant Microsoft certification exam. Overview At course completion, attendees will have had exposure to: - TFS editions and components - Supported topologies and environments - Must-have TFS administration tools - Hardware and software requirements - Required service accounts and permissions - Installing Team Foundation Server - Configuring Team Foundation Server - Managing relevant SQL Server components - Managing relevant SharePoint components - Installing and using Team Explorer - Team project collections and team projects - Using and customizing process templates - TFS licensing and Client Access Licenses - Connecting and using Microsoft Excel & Project - Installing and using Team Explorer Everywhere - Integrating TFS and SharePoint - Using the TFS web portal - Git and TFVC version control systems - Basic and advanced version control workflows - Configuring and using code search - Controlling access to version controlled items - Command-line and third party tools - Configuring automated builds - Deploying and using Visual Studio agents - Configuring agent pools and queues - Creating and queuing automated builds - Configuring Package Management - Configuring Release Management - Creating a release definition - Creating and deploying a release - Strategies for upgrading and migrating to TFS - Integrating TFS with other systems and data - High availability and scalability options - Capacity planning and disaster recovery - Backing up, restoring, and moving TFS data - Managing the data warehouse - Using PowerShell to manage TFS - Customizing Team Foundation Server - Extending Team Foundation Server Provides students with the knowledge and skills to deploy, configure, and manage Microsoft Team Foundation Server 2019 and related software components. Introduction to Team Foundation Server Introduction to Team Foundation Server Editions, components, and configurations Visual Studio Team Services comparison TFS' support of Application Lifecycle Management TFS administrator responsibilities and tasks ?Must-have? tools of a TFS administrator Planning and Deploying TFS Planning the deployment System requirements, software, and accounts Installing and configuring TFS Installing Team Explorer Troubleshooting Configuring TFS Administrator roles and tools Managing team project collections Managing team projects Managing process templates Securing TFS, SharePoint, and SQL Server Renaming and deleting a team project Client Applications TFS Client Access Licenses (CAL) Team Explorer and the web portal Microsoft Excel and Microsoft Project SharePoint project portal Team Explorer Everywhere Command-line and 3rd party tools Version Control Overview of Git and TFVC version control systems Integration with Visual Studio Using TFVC and Git version control Basic and advanced workflows Controlling access to version control Command-line tools and utilities TFS Proxy, MSSCCI Provider, and TFS Sidekicks Building and Releasing Overview of the Visual Studio build system Build agents, agent pools, agent queues Creating and queuing a build Monitoring, and managing a build Securing the build process Running tests as part of the build Overview of Package Management Overview of Release Management Defining, creating, and deploying a release Upgrading, Migrating, and Integrating Upgrading Team Foundation Server In-place vs. migration upgrade Performing post-upgrade tasks Migrating work items Migrating items under version controlled Integrating with Team Foundation Server Custom and 3rd party solutions Advanced Administration Monitoring the health of Team Foundation Server Web-based diagnostic tools Options for scalability and high availability Disaster recovery, backup, and restore Moving Team Foundation Server Managing the data warehouse Using PowerShell to manage TFS Customizing and Extending Customizing vs. extending Customizing a process template Customizing a work item type Creating default work items Creating and using a global list Using Witadmin.exe Using work item templates Creating a custom report Using the REST API to extend Team Foundation Server Additional course details: Nexus Humans Administering Team Foundation Server 2017 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Team Foundation Server 2017 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is intended for: Solutions Architects who are new to designing and building cloud architectures Data Center Architects who are migrating from on-premises environment to cloud architectures Other IT/cloud roles who want to understand how to design and build cloud architectures Overview Make architectural decisions based on AWS architectural principles and best practices Use AWS services to make your infrastructure scalable, reliable, and highly available Use AWS Managed Services to enable greater flexibility and resiliency in an infrastructure Make an AWS-based infrastructure more efficient to increase performance and reduce costs Use the Well Architected Framework to improve architectures with AWS solutions This course combines Architecting on AWS and Advanced Architecting on AWS to offer a comprehensive, immersive course in cloud architecture. It covers all aspects of how to architect for the cloud over 5 days. You will learn how to design cloud architectures, starting small and working to large-scale enterprise level designs?and everything in between. Starting with the Well Architected Framework, you will be immersed in AWS services like compute, storage, database, networking, security, monitoring, automation, optimization, benefits of de-coupling applications and serverless, building for resilience, and understanding costs. Using hands-on labs, you will apply knowledge from lectures to gain skills. Course Outline The Well-Architected Framework Networking with AWS Core AWS concepts, knowledge, and services, including designing your environment and making your environment highly available Event-driven scaling Automation Decoupling Building for resilience Optimization Serverless designs Data security Advance networking topics Migration How to grow your architecture from small to extremely large Additional course details: Nexus Humans Architecting on AWS Accelerator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Architecting on AWS Accelerator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This is an introductory level React development course for web developers. Overview Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn about and explore: A basic and advanced understanding of React components An advanced, in-depth knowledge of how React works A complete understanding of using Redux How to build, validate, and populate interactive forms How to use inline styles for perfect looking components How to test React components How to build and use components How to get control of your build process Introduction to React | React Basics is a three-day hands-on course designed to get students quickly up and running with Core React skills. Geared for more experienced web developers new to React, this course provides students with the core knowledge and hands-on skills they require to build reliable, powerful React apps.Throughought the course students will explore React fundamentals with a progressive, example-driven approach. You?ll create your first apps, learn how to write components, start handling user interaction, and manage rich forms. We end the first part by exploring the inner workings of Create React App (Facebook?s tool for running React apps), and building a multi-page app that uses client-side routing.Every project in this course was built using Create React App. Create React App is based on Webpack, a tool which helps process and bundle our various JavaScript, CSS, HTML, and image files. We explore Create React App in-depth in the module ?Using Webpack with Create React App.?Students will build Single Page Applications (SPA), create robust routing with error handling, and both class and functional reusable components.The lab project will also include the use of form validation.NOTE: This is a foundational course that explores how to build your first React application. Students who want a deeper dive, withmore intermediate level topics such as Redux, REST, Unit Testing and more might consider the TT4195 Mastering React five-daysuperset of this class as an alternative. ES6 Primer Prefer const and let over var Arrow functions Modules Object.assign() Template literals The spread operator and Rest parameters Enhanced object literals Default arguments Destructuring assignments Your First React Web Application Setting up your development environment JavaScript ES6 /ES7 What?s a component? Building The App Making The App data-driven Your app?s first interaction JSX and the Virtual DOM React Uses a Virtual DOM Why Not Modify the Actual DOM? What is a Virtual DOM? Virtual DOM Pieces ReactElement JSX
Duration 3 Days 18 CPD hours This course is intended for This course is ideal for developers, engineers, and others including: Cloud administrators Cloud solution architects Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview After you complete this course the learner will be able to meet these overall objectives: Describe the Cisco CloudCenter solution, architecture, and features Discover the enterprise-class security solution for IT organizations and cloud service providers Discover how the CloudCenter Suite adapters can be leveraged to build custom integrations with a variety of enterprise platforms and services Discover the integrations and APIs that can be performed from Action Orchestrator CLDAO, Mulitcloud Automation and Orchestration with Cisco CloudCenter Suite is a 3-day course that teaches you how to configure simplified orchestration and workflow automation that provides seamless integration within the Cisco© CloudCenter suite. Through lessons and hands-on experiences, you will learn to use the tools of the CloudCenter Suite to streamline business processes, automate tasks, and increase efficiency in business processes.This course will help you:Acquire the advanced skills and techniques using the primary modules of workload manager, cost optimizer and action orchestrator for consistent experiences across all business environmentsLearn how to design and deploy applications that are delivered consistently and reliably across private and public clouds Introducing Cisco CloudCenter Suite Action Orchestrator Cisco CloudCenter Suite Architecture Defining Action Orchestrator User Management and Security Considerations Cisco CloudCenter Suite User Management and Security Defining Cisco CloudCenter Suite Action Orchestrator Adapters Action Orchestrator Adapter Creation Examining Action Orchestrator Integrations and Supported APIs Cisco CloudCenter Suite Action Orchestrator APIs Additional course details: Nexus Humans Cisco Multicloud Automation and Orchestration with Cisco CloudCenter Suite (CLDAO) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Multicloud Automation and Orchestration with Cisco CloudCenter Suite (CLDAO) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for This course is designed for network administrators, system administrators, network architects, systems engineers, and technical support engineers who are involved with advanced installation, configuration, maintenance, and basic troubleshooting of Ruckus ICX products. Overview Upon successful completion of this course, the student will be able to: Describe Ruckus ICX hardware Configure and implement management protocols on Ruckus equipment Configure and implement monitoring and reporting features on Ruckus equipment including syslogs and sFlow Perform hardware troubleshooting and support functions Perform firmware upgrades Configure, implement, and maintain Layer 2 STP protocols (RSTP, MSTP, PVST) Configure and manage VLANs, Virtual Ethernet routed interfaces, topology groups, and Q-in-Q Configure, deploy and maintain Link Aggregation Groups (LAGS) Describe, configure, and maintain Multi-Chassis Trunking (MCT) Integrate MCT with VRRPe for redundancy Identify PoE-capable products Configure and manage Ruckus ICX switches in a PoE environment Configure, implement, and maintain the OSPF routing protocol Configure, implement, and maintain QoS This course provides an in-depth study of the Ruckus ICX family of products and how they are utilized in an enterprise network. The course covers core competencies of configuration, operations and maintenance of Ruckus ICX products. This course also covers core L2/L3 protocol configurations including STP family, OSPF, QoS, and Ruckus proprietary protocols and technology including MCT, VRRPe and FDP. This course provides an in-depth study of the Ruckus ICX family of products and how they are utilized in an enterprise network. The course covers core competencies of configuration, operations and maintenance of Ruckus ICX products. This course also covers core L2/L3 protocol configurations including STP family, OSPF, QoS, and Ruckus proprietary protocols and technology including MCT, VRRPe and FDP. Additional course details: Nexus Humans Ruckus ICX 200 Administrator Training Course training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Ruckus ICX 200 Administrator Training Course course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for new users employed in a data processing environment who are new to Power Systems with IBM i. Overview After completing this course, you should be able to:Explain the functions supported by IBM i operating systemsExplain Power System with IBM i models and generationsExplain which applications are supportedSign on / off the systemUse the display station keyboardUse the online help that is availableUse the different interfaces available for IBM iUnderstand how objects are managedEnter control language (CL) commandsSend and receive messages and work with message queuesManage work and outputExplain basic security concepts on IBM i In this classroom course, you will learn basic concepts and skills you need to be productive users on Power Systems with IBM i. With plenty of hands-on lab exercises, we show everything from signing onto the available user interfaces; green screen environment and IBM Navigator for i.You will learn how objects are managed on the system and how you display these objects. You will learn to use control language (CL) commands (fast path) and how to work with and manage messages on the system. Students will also learn how to the system manages work and how you manage your printouts. Lastly, students will also get a basic overview of security. Introduction and overview to IBM iUsing the 5250 emulation interfaceOverview of IBM I Access Client SolutionsUsing IBM Navigator for iUsing the messages function on IBM iUsing CL commands on IBM iManaging objects on IBM iManaging your work on IBM iIBM i security overviewAdditional education Additional course details: Nexus Humans OE98 Introduction to IBM i for New Users training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the OE98 Introduction to IBM i for New Users course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for Individuals preparing for the Cisco Customer Success ManagerSpecialist certification Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology Overview After taking this course, you should be able to: Describe the role of the Customer Success Manager Describe the tools that the Customer Success Manager uses to ensure customer experience Describe the lifecycle approach to customer experience The Cisco Customer Success Manager (DTCSM) v2.2 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes. The course offers experiential learning through practical exercises using situations based on real-life use cases and case studies. In this highly interactive course, you can practice and gain confidence in fulfilling core tasks using best-practice tools and methodologies while receiving feedback from the facilitator and your peers.This course is based on understanding the customer lifecycle and how to optimize that journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities. The course helps you prepare for the 820-605 Cisco Customer Success Manager (CSM) exam. By passing this exam, you earn the Cisco Customer Success Manager Specialist certification. Course Outline Transition to Subscription Economy Customer and Industry Trends Defining Customer Success and the CSM Role Engaging the Customer for Success Engaging the Customer for Success Addressing Barriers Customer Success Management Activities Success Plan Elements Customer Success Management Activities Additional course details: Nexus Humans Cisco Customer Success Manager v2.2 (DTCSM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Customer Success Manager v2.2 (DTCSM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.