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Duration 0.5 Days 3 CPD hours This course is intended for Individuals and organizations seeking a foundational understanding of DevOps Overview Please refer to Overview This course brings a high-level understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. Course introductionWhat is DevOps? Why Now?Emerging DevOps PracticesCultureAutomationLeanMeasurement and MetricsSharingGetting Started: Implementing DevOpsNext Steps

Duration 1 Days 6 CPD hours This course is intended for This course is intended for people who have a basic understanding of Microsoft© Outlook© and want to know how to use its advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. Overview In this course, you will use Outlook?s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings. You will: Insert objects in messages, and modify properties and global options. Organize, search, and manage messages. Protect your mailbox and manage its size. Use rules and Quick Steps to automate message management. Work with advanced calendar settings. Import and forward contacts. Assign delegate permissions and share Outlook items with others. Archive and back up Outlook items using data files. In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.This course builds upon the foundational knowledge presented in the Microsoft© Outlook© for Office 365? (Desktop or Online): Part 1 course and will help you customize a communication system well-suited to your work style.This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 . Modifying Message Properties and Customizing Outlook Topic A: Insert Hyperlinks and Symbols Topic B: Modify Message Properties Topic C: Add Email Accounts to Outlook Topic D: Customize Outlook Options Organizing, Searching, and Managing Messages Topic A: Group and Sort Messages Topic B: Filter and Manage Messages Topic C: Search Outlook Items Managing Your Mailbox Topic A: Manage Junk Email Options Topic B: Manage Your Mailbox Size Automating Message Management Topic A: Use Automatic Replies Topic B: Use Rules to Organize Messages Topic C: Create and Use Quick Steps Working with Calendar Settings Topic A: Set Advanced Calendar Options Topic B: Create and Manage Additional Calendars Topic C: Manage Meeting Responses Managing Contacts Topic A: Import and Export Contacts Topic B: Use Electronic Business Cards Topic C: Forward Contacts Sharing Outlook Items Topic A: Assign and Manage Tasks Topic B: Share Your Calendar Topic C: Share Your Contacts Managing Outlook Data Files Topic A: Use Archiving to Manage Mailbox Size Topic B: Work with Outlook Data Files

Trade barriers are going up across the globe. And cybercrime is on the increase. The link between the two? The value of trade secrets. As countries become increasingly protectionist as regards international trade, so their IP law has been changing, with the result that companies that previously would have sought protection through patents are opting to go down the trade secret route instead. But is this a high-risk strategy? Technology is changing and this is having an impact on forms of commercial co-operation. Collaborative or open forms of innovation by their very nature involve the sharing of intellectual property (IP), and in many instances this IP is in the form of valuable confidential business information (ie, trade secrets). Little surprise, then, that trade secrets disputes have increased accordingly. At the same time, the changes in technology make trade secrets more vulnerable to attack, misappropriation, theft. So just how effective are the legal protections for trade secrets? How can organisations safeguard the value in their IP (increasingly, the single biggest line in their balance sheets)? This programme is designed to help you address these issues. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This session is designed to give you a deeper understanding of: Emerging trends in trade secrets protection and exploitation The current situation in key jurisdictions Recent case law How leading companies are responding The importance of trade secret metadata Different external stakeholders and their interests Key steps for effective protection of trade secrets Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 What are trade secrets? Definitions Examples Comparison with other forms of IP (patents, confidential information, know-how, copyright) 2 Current trends The various changes taking place affecting trade secrets - legal changes, trade wars, cybercrime, technology, commercial practice The current position in the UK, Europe, USA, China, Japan, Russia Corporate best practice 3 Trade secret disputes - how to avoid them Trade secret policies, processes and systems Administrative, legal and technical protection mechanisms The role of employees The sharing of trade secrets with others 4 Trade secret disputes - how to manage them Causes Anatomy of a trade secret court case 'Reasonable particularity' 5 Related issues Insurance Tax authorities and investigations Investor relations 6 Trade secret asset management roadmap Maturity ladder First steps Pilot projects

Learn to create excellent team cultures by showing up as a trustworthy leader.

This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion

We use it everyday but there are so many additional tools to save you time and make your work in Outlook more efficient and less stressful. Course overview Duration: 4 hours People tend to think they know how to use Outlook however there are so many lesser known features that can make working in Outlook so much more efficient. Simply understanding the layouts, how to turn things on and off and customising the environment to your preferences can save time and frustration. You then have search features, things such as conversation clean up and quick steps that can help to tidy up and organise what you do. Objectives  By the end of the course you will be able to: Customise Outlook to your preferences Manage email conversations Setup and use Quick Steps Create folders and organise information Setup rules Search for information Work effectively with calendars Content Customising the user interface Using the Navigation Pane and “To-do Bar” Setting folder pane options Adding favourites Peak preview Customising the quick access bar Setting reading pane and message preview Customizing email mail views Using the field chooser Email options Email conversations Conversation clean up Using Quick Steps Creating folders and organising information Setting email options Setting up rules Searching for information Using the Search bar Setting what to search for Setting where to search Searching for categories Adding more search options Working with calendars Setting what to view Using Schedule View Setting calendar options Weather bar Adding different time zones Adding meetings and appointments Setting up and using categories Opening other people’s calendars Setting calendar permissions Calendar groups Working with Tasks Lists Setting task options Adding and amending tasks Setting dates, deadlines and reminders Adding attachments to tasks Assigning tasks to others Flagging tasks Using and setting Quick Click Recurring tasks Flagging emails to appear on your task list Converting emails to tasks Converting tasks to calendar appointments

Duration 5 Days 30 CPD hours Overview By the end of the course, you should be able to meet the following objectives: List the operational challenges for rolling out and operating telco services including 5G. Identify the role of VMware Telco Cloud products in supporting telco services. Discuss the role of VMware technologies such as vSphere, NSX, and Tanzu etc. in implementing telco services. Outline the role of native tools and other VMware monitoring tools such as vRealize Operations and vRealize Log Insight in maintaining network services. Choose the VMware Telco Cloud products that meet your application requirements. Deploy a solution architecture that meet VMware best practices for delivering services using VMware Telco Cloud products. Implement and maintain VMware Telco Cloud products in a secure manner. Identify the tools and remediation pathways for maintaining the availability and performance of your applications and infrastructure using VMware Telco Cloud and vRealize Suite products. Follow specific steps to resolve application performance and availability problems Scale your VMware Telco Cloud products to meet operational requirements in line with VMware best practices. Optimize the operation of VMware Telco Cloud products to ensure SLAs are met. This five-day, hands-on training course provides the knowledge to operate and scale VMware Telco Cloud version 2.x products in a Telco cloud provider environment. In this course, you are exposed to the entire VMware Telco Cloud portfolio, and the tools and methodologies available to ensure they operate effectively. In addition, you are presented with various scenarios where you will be guided through the process of identifying, analyzing, and formulating solutions to performance and other problems. Course Introduction Introductions and course logistics Course objectives Overview of Network Transformation Reviews the technologies that enable modern networks Lists the components of modern service provider networks Outlines characteristics of modern service provider networks in meeting customer application needs Service Delivery with VMware Telco Cloud Outlines the components of the VMware Telco Cloud portfolio Reviews the role each VMware Telco Cloud product plays in delivering telco services Specifies the dependencies each product has on underlying technologies Supporting VMware Telco Cloud Service Delivery Reviews the products that implements the virtualization, management, platform, and orchestration layers Outlines the role played by other VMware products such as NSX in delivering cloud services Outline opensource integration options with VMware Telco Cloud products Securing VMware Telco Cloud Reviews security threats that affect telco services Identifies the critical telco assets that are prone to attack Outlines best practice for securing VMware Telco Cloud products and underlying technology Provides overview of appropriate security controls for VMware Telco Cloud products Assessing Service Provision Reviews tools and methodologies used to gather requirements Outlines how to assess cloud-native capabilities Documenting findings Identifying security vulnerabilities with Helm. Reviews VMware?s Customer Engagement process Capturing infrastructure requirements from TCA Designing a VMware Telco Cloud Solution Selecting appropriate deployment topology Pros and cons of design choices How a design choice might be affected by other factors such as NSX and TKG deployment, or data center architecture Outlines typical scenarios where specific products align with identified requirements Documenting a design Designing for availability Ensuring a design aligns with best practice Specifying monitoring options Implementing VMware Telco Cloud Products Review deployment options for VMware products Integrating new products with existing ones Outline post-installation tasks Adding the new products as data sources in monitoring tools such as vRealize Operations and vRealize Operations Network Insight Ensuring products meet security requirements Configuring monitoring software Outlines the xNF onboarding process in TCA Maintaining Telco Services Outlines typical administrative tasks in ensuring services are maintained Use of native and other VMware performance monitoring tools Reviewing performance data Role of SLAs in service maintenance Reviews scenarios where known behaviors indicate problems Troubleshooting Deployed Telco Services Reviews the troubleshooting tools available Using tools to gather useful data Outlines how event correlation can be used to isolate problems Using a methodology to determine the root cause of a problem Steps to identify and resolve a problem Reviews scenarios where known problems are isolated and resolution steps identified Scaling VMware Telco Cloud Products Assessing if operations are impacted by lack of resources now or will be in the future Reviews performance optimization options Identifies implications for other products if you scale VMware Telco Cloud products Reviews VMware sizing guidelines Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Telco Cloud: Day 2 Operate and Scale [V2.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Telco Cloud: Day 2 Operate and Scale [V2.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Whether you’re a career driver, passenger or hitchhiker, it helps to have a sense of what works for you. We give you the tips, tricks and tools to help you plan your career with confidence, no matter what stage you’re at. Career management is all about taking responsibility for your future. It’s a process you’ll want to return to frequently, so we'll give you templates and ideas to capture your thoughts and plans; then you can be clear about how to capitalise on your strengths, skills and experience.

It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?