1923 Courses in Cardiff delivered Live Online

Duration 1 Days 6 CPD hours This course is intended for This course is designed for students who already have experience creating Modern SharePoint sites and populating them with content, who want to learn advanced features to extend SharePoint's capabilities, make information easier to find and manage, use SharePoint features to improve governance and compliance, and improve the security of information and services within the SharePoint environment. Overview Create a custom site template to reduce the time spent creating similarly configured SharePoint sites. Configure managed metadata, including custom term sets, content types, and metadata-based navigation. Control access through permissions. Improve overall security of sites, lists, libraries, folders, list items, and documents. Microsoft© SharePoint©, in conjunction with the Microsoft 365? productivity and office automation suite, provides tools to create and manage a corporate intranet, facilitate content sharing and collaboration, and enable users to create, access, store, and track documents and data in a central location. Users who already have experience as SharePoint site members and owners may be ready to move on to more advanced site-building tasks such as using custom site templates, custom themes, applying advanced permissions settings, improving security, and preparing sites to support governance and compliance. Advanced site builders may be ready to undertake more advanced site management tasks, working in conjunction with their SharePoint Administrator to create and use custom site templates, term sets and metadata, manage information governance and compliance, and get deeper into SharePoint security configuration. This course focuses on these advanced site-building and administration tasks. Prerequisites To ensure your success in this course, you should have SharePoint site user skills such as the ability to view and enter data in SharePoint lists and libraries, and to navigate a typical SharePoint site. You should also have intermediate site builder skills such as the ability to create a SharePoint site, apply a site template, populate sites with pages, create lists and libraries, and connect a site to a hub site. NOTE: This course was developed using Microsoft 365 Business Standard edition. If you opt to use one of the Enterprise editions, be sure to key the course activities before you deliver the class so you will be able to anticipate any differences that students might see with the edition you use. Lesson 1: Creating Custom Site Templates Topic A: Prepare a Site Script Topic B: Generate and Use a Custom Site Template Lesson 2: Managing Content Services Topic A: Plan and Configure Managed Metadata Topic B: Create and Manage Content Types Topic C: Use Managed Metadata for Navigation and Filtering Lesson 3: Controlling Access Through Permissions Topic A: Assign Permissions Topic B: Manage Permissions Inheritance Lesson 4: Improving Security Topic A: Manage Access at the Site Level Topic B: Manage Access at the Tenant Level

Duration 1 Days 6 CPD hours Writing is a key method of communication for most people, and it?s one that many people struggle with. This workshop will give participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace. 1 - Getting Started Workshop Objectives Pre-Assignment Review 2 - Working with Words Spelling Grammar Creating a Cheat Sheet 3 - Constructing Sentences Parts of a Sentence Punctuation Types of Sentences 4 - Creating Paragraphs The Basic Parts Organization Methods 5 - Writing Meeting Agendas The Basic Structure Choosing a Format Writing the Agenda 6 - Writing E-mails Addressing Your Message Grammar and Acronyms 7 - Writing Business Letters The Basic Structure Choosing a Format Writing the Letter 8 - Writing Proposals The Basic Structure Choosing a Format Writing the Proposal 9 - Writing Reports The Basic Structure Choosing a Format Writing the Report 10 - Other Types of Documents Requests for Proposals Projections Executive Summaries Business Cases 11 - Proofreading and Finishing A Proofreading Primer How Peer Review Can Help Printing and Publishing 12 - Wrapping Up Words from the Wise Additional course details: Nexus Humans Business Writing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Writing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for The audience for this course is looking to familiarize themselves with the fundamentals of security, compliance, and identity (SCI) across cloud-based and related Microsoft services. The content for this course aligns to the SC-900 exam objective domain. Candidates should be familiar with Microsoft Azure and Microsoft 365 and understand how Microsoft security, compliance, and identity solutions can span across these solution areas to provide a holistic and end-to-end solution. Before attending this course, students must have: General understanding of networking and cloud computing concepts. General IT knowledge or any general experience working in an IT environment. General understanding of Microsoft Azure and Microsoft 365. This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions. Prerequisites General understanding of networking and cloud computing concepts. General IT knowledge or any general experience working in an IT environment. General understanding of Microsoft Azure and Microsoft 365. 1 - Describe security and compliance concepts Describe the shared responsibility model Describe defense in depth Describe the Zero Trust model Describe governance, risk, and compliance (GRC) concepts 2 - Describe identity concepts Define authentication and authorization Define identity as the primary security perimeter Describe the role of the identity provider Describe the concept of directory services and Active Directory Describe the concept of federation 3 - Describe the function and identity types of Microsoft Entra ID Describe Microsoft Entra ID Describe types of identities Describe hybrid identity Describe external identities 4 - Describe the authentication capabilities of Microsoft Entra ID Describe authentication methods Describe multifactor authentication Describe self-service password reset Describe password protection and management capabilities 5 - Describe access management capabilities of Microsoft Entra ID Describe Conditional Access Describe Microsoft Entra roles and role-based access control (RBAC) 6 - Describe the identity protection and governance capabilities of Azure AD Describe Microsoft Entra ID Governance Describe access reviews Describe entitlement management Describe the capabilities of Privileged identity Management Describe Microsoft Entra ID Protection Describe Microsoft Entra Permissions Management Describe Microsoft Entra Verified ID 7 - Describe core infrastructure security services in Azure Describe Azure DDoS protection Describe Azure Firewall Describe Web Application Firewall Describe network segmentation in Azure Describe Azure Network Security Groups Describe Azure Bastion Describe Azure Key Vault 8 - Describe the security management capabilities in Azure Describe Microsoft Defender for Cloud Describe how security policies and initiatives improve cloud security posture Describe Cloud security posture management Describe the enhanced security of Microsoft Defender for Cloud Describe DevOps security management 9 - Describe security capabilities of Microsoft Sentinel Describe threat detection and mitigation capabilities in Microsoft Sentinel Describe Microsoft Security Copilot 10 - Describe threat protection with Microsoft Defender XDR Describe Microsoft Defender XDR services Describe Microsoft Defender for Office 365 Describe Microsoft Defender for Endpoint Describe Microsoft Defender for Cloud Apps Describe Microsoft Defender for Identity Describe Microsoft Defender Vulnerability Management Describe Microsoft Defender Threat Intelligence Describe the Microsoft Defender portal 11 - Describe Microsoft?s Service Trust portal and privacy capabilities Describe the offerings of the Service Trust portal Describe Microsoft's privacy principles Describe Microsoft Priva 12 - Describe the compliance management capabilities in Microsoft Purview Describe the Microsoft Purview compliance portal Describe Compliance Manager Describe use and benefits of compliance score 13 - Describe information protection, data lifecycle management, and data governance capabilities in Microsoft Purview Know your data, protect your data, and govern your data Describe the data classification capabilities of the compliance portal Describe sensitivity labels and policies Describe data loss prevention Describe retention policies and retention labels Describe records management Describe the Microsoft Purview unified data governance solution 14 - Describe the insider risk capabilities in Microsoft Purview Describe insider risk management Describe communication compliance 15 - Describe the eDiscovery and Audit capabilities in Microsoft Purview Describe the eDiscovery solutions in Microsoft Purview Describe the audit solutions in Microsoft Purview

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

  The GDPR came into effect in May 2018. This legislation is designed to guide organisations in their obligations relative to the processing of personal and sensitive data. About This Course   Organisations are required to comply with the GDPR regardless of their size of business. If you process 'personal data', there is a potential need to be compliant with the legislation. The scope of the GDPR considers how this information is collected, stored, used, transported, shared and disposed of. To ensure organisations' understand this obligation, this interactive one-day course considers both scoping and auditing of an organisations processing activities, as well as an understanding of compliance with GDPR.  Learning Outcomes; GDPR - what is it and how does it apply to us? Personal and sensitive data Lawful basis for processing Consent and the GDPR The Data Protection Act 2018 Data Subject rights The role of the ICO Data breach or Incident? Privacy by Design and by default GDPR Audit checklist Prerequisites   There are no prerequisites to attend this course, however all attendees are expected to have a basic understanding of the Data Protection principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Quizzes Who Should Attend?   The course is designed for any member of the organisation whose role includes processing personal data. Data Protection Officers, Information Security team members or Information Governance Leads who may also see benefit in attending. Accreditation Assessment    There is no exam with this course but delegates do receive a Course Attendance Certificate and an 8 hour CPD Certificate. Provided by   This course is Accredited by NACS and administered by the IECB

Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - An Introduction to Power Automate What is Microsoft Power Automate? The benefits of automation How to get to Power Automate Lab 1: Setup your tenant Setup Office 365 Download Course Files Customise your App Launcher Create accounts for colleagues After completing this module, students will be able to: Know what Microsoft Power Automate is The Benefits of using Power Automate to automate processes How to access a Power Automate 2 - Getting Started with Power Automate Using Power Automate templates Navigating in Power Automate Editing a Power Automate Publish and trigger a Power Automate Turn off or delete a Power Automate Lab 1: Building processes in Office 365 Create a Team with a channel Build an absence business process Testing the absence process Optional: Create Feedback Form Optional: Power Automate to Notify of Bad Ratings Optional: Test your Form and Power Automate After completing this module, students will be able to: How to use Power Automate tempaltes How to navigate around Power Automate How to edit Power Automates How to publish and trigger Power Automates How to turn off or delete Power Automates 3 - Power Automate Logic Adding conditions Designing switches Using apply to each Configuring do until logic Adding a scope Lab 1: Scheduling documentation reviews Setup a policy library in SharePoint Design a policy review schedule Testing the policy review process Optional: Notify if a file nears review After completing this module, students will be able to: How to add condtions in a Power Automate How to design switches for a Power Automate How to use apply to each How to configure do until logic How to add a scope 4 - Integration Standard and premium connectors Connecting to web services Using Power Automate with on-premises data Lab 1: Using Power Automate and SQL to Review Sales Create a new orders list Designing the price check process Testing the price check process Optional: Update with managers After completing this module, students will be able to: How to use Standard and Premium connectors How to connect to web services How to using Power Automate with on-premises data 5 - The Mobile App Downloading the mobile app Signing in and account management Building and managing Power Automates Creating buttons Feeds and approvals Lab 1: Optional: Using the Power Automate mobile app Setting up the Power Automate mobile app Create a new Power Automate in the mobile app Using Power Automate buttons in the app Uninstall the Power Automate mobile app After completing this module, students will be able to: How to download the mobile app How to sign into the mobile app How to build and manage Power Automates in the mobile app How to create buttons in the mobile app How to feed and use approvals in the mobile app 6 - Administration and Maintenance Maintaining a Power Automate View history and analytics Sharing a Power Automate Export and import Power Automates Office 365 administration for Power Automate Environments Data policies Data integration Lab 1: Maintaining your Power Automates Share a Power Automate with a colleague Disabling an active Power Automate Deleting a Power Automate After completing this module, students will be able to: How to maintain a Power Automate How to view history and analytics for a Power Automate How to share a Power Automate How to export and import Power Automates How to administrate a Power Automate in Office 365 How to use data policies in a Power Automate How to use data integration in a Power Automate

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. This course teaches basic communication terms and organization basics. Students will learn how to communicate effectively, motivate employees, overcome communication barriers, develop leadership habits, understand how communication flows within an organization, develop networks, and identify the roles that individuals fulfill in an organization. Course activities also cover applying technology to organizational communication, discussing innovation and change, examining how environmental context affects communication, and discussion how power and politics affect an organization. Students will also learn how to manage change, stress, conflict, and empower individuals. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Prerequisites This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. 1. Communication basics Effective communication Organizational management Organization types and characteristics Communication flow 2. Leadership and motivation Communication and leadership Communication and motivation 3. Relational context and organizations Relational context Relationships and organizations 4. Technology in the workplace Workplace technology Impact of technology Technology guidelines 5. Context, stress, and managerial tools Environmental context Stress and communication 6. Innovation and change Aspects of innovation Aspects of change 7. Power, politics, and diversity Power and communication Diversity and communication Empowerment and communication Additional course details: Nexus Humans Organizational Communication training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Organizational Communication course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

EMDR Refresher Workshop with Simon Proudlock and Ines Santos – EMDR Europe Accredited Trainers The aim of this workshop is to sharpen your skills, refresh your confidence & stay true to the model. Over time, even skilled practitioners can experience therapy drift. This workshop offers a structured and supportive space to revisit the standard protocol and re-ignite your clinical clarity. We'll explore common uncertainties (e.g. "Is BLS fast or slow in the installation phase?"—Answer: fast!), deepen understanding of each protocol phase, and reinforce model fidelity. Who is it for? ✔ EMDR therapists looking to refresh their knowledge and skills ✔ Practitioners who've had limited opportunities to use EMDR and want to build confidence ✔ Therapists working towards EMDR Accreditation (Practitioner or Consultant) seeking to strengthen their adherence to the model Content: Re-cap of the 8-phase protocol and rationale for each stage Updates on current research and developments in EMDR Refresher on the AIP model and its role in case formulation Therapeutic/Cognitive Interweaves Working with recent events Flashforward and Absorption Techniques Video examples from real clinical sessions Ample opportunity for supervised practice and feedback Key Learning Outcomes: To increase confidence in using EMDR with a range of clients To explore current blocks in using EMDR To increase confidence in using Cognitive Interweaves To learn additional techniques that may have not been covered in initial training For those who want the opportunity to practice, as an add-on to the workshop, we will be offering a 3-hour supervised practicum on Monday 8th December at 9am bookable at time of checkout as an add-on. There is also the option of free access to Practice EMDR, an innovative ‘Flight Simulator’ to practice with an AI avatar. Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. In 2018 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of 'The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work'. Ines Santos is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection; as well as workshops on EMDR Advanced Techniques and EMDR Refresher workshops. Simon and Ines are EMDR Europe Accredited Trainers & Consultants. The workshop fee includes handouts, CPD certificates and access to the recording of the webinar for 45 days after the event for those who have attended in person only. EMDR UK Association - 6 CPD points PENDING

Properly employed and supported, TRiM Practitioners can make a significant contribution to staff welfare by offering structured peer support and TRiM assessments to colleagues. TRiM practitioners are trained to identify the risk factors for the development of post traumatic stress and to know when to signpost colleagues to professional support.