Resilience, stress and boundaries - essential skills for fundraisers Facilitated by Claire Warner Charity Culture, Wellbeing & Leadership Specialist Aimed at those working in fundraising and marcomms roles in UK hospices - - - Fundraising is tough. It’s emotionally demanding, fast-paced, and often unpredictable. To keep going, you need more than passion—you need resilience, stress management, and strong boundaries to protect your wellbeing. Join us for this interactive, practical workshop. You’ll learn: ✅ How to build resilience and stay steady under pressure ✅ The signs of stress and quick strategies to manage it ✅ How to set and maintain boundaries to prevent burnout This session isn’t just theory - we’ll share real-life tools, group discussions, and practical exercises to help you navigate the challenges of your role with confidence. - - - Claire Warner (she/her) is a Charity Culture, Wellbeing & Leadership Specialist. Before developing this specialism, Claire had 19 years working in the charity sector, including 10 years in Director / Senior Leader roles. But it was a period of significant unwellbeing (breast cancer) that led Claire to the career change. And it was in conducting a large piece of research into sector wellbeing, that Claire recognised this significant gap in provision and went on to create Lift. In 2020, Claire won the Best Digital Leader Award at the Social CEO Awards for her wellbeing work during the pandemic. In 2021, she curated the first Charity Workplace Wellbeing Summit and was named as one of Charity Times Magazine’s 20 Pandemic Pioneers. Claire lives in rural Lancashire with her husband, their two daughters, Rowan the dog and horses Maddie and Bernie.
Learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.
Duration 2 Days 12 CPD hours This course is intended for Application Consultants, Business Analysts, and Process Owners Overview Learn to navigate the catalog, create and approve requisitions, and receive against POs. This course covers all of the functions of SAP Ariba Buying related to the creation of requisitions, the issuing of purchase orders, and receiving against purchase orders. Course Outline Introduction The Dashboard Catalogs Requisitions Accounting Approval Managing POs Receiving SAP Ariba Mobile Searching and Reporting Collaboration Demand Aggregation
Supporting your team - a manager's guide Facilitated by Claire Warner Charity Culture, Wellbeing & Leadership Specialist Aimed at managers | heads of | directors working in fundraising and marcomms leadership roles in UK hospices Please only sign up for this session if you have line management responsibility - - - Managing a team of fundraisers isn’t just about hitting targets - it’s about keeping your people motivated, engaged, and well-supported. Hospice fundraising comes with unique pressures, and as a manager, you play a crucial role in helping your team navigate them. This practical, interactive workshop will help you: ✅ Recognise the early signs of stress and burnout in your team ✅ Create a culture of support, resilience, and psychological safety ✅ Implement strategies to balance high performance with team wellbeing With real-life examples, discussion, and actionable takeaways, you’ll leave with the tools and confidence to be a stronger, more effective leader for your fundraisers. - - - Claire Warner (she/her) is a Charity Culture, Wellbeing & Leadership Specialist. Before developing this specialism, Claire had 19 years working in the charity sector, including 10 years in Director / Senior Leader roles. But it was a period of significant unwellbeing (breast cancer) that led Claire to the career change. And it was in conducting a large piece of research into sector wellbeing, that Claire recognised this significant gap in provision and went on to create Lift. In 2020, Claire won the Best Digital Leader Award at the Social CEO Awards for her wellbeing work during the pandemic. In 2021, she curated the first Charity Workplace Wellbeing Summit and was named as one of Charity Times Magazine’s 20 Pandemic Pioneers. Claire lives in rural Lancashire with her husband, their two daughters, Rowan the dog and horses Maddie and Bernie.
Duration 3 Days 18 CPD hours This course is intended for This course is designed for operators and schedulers who perform duties that are related to batch workload automation. Overview In this course, you learn how to perform the following tasks:Explain the production terminology used with IBM Workload Scheduler and its production planning processMonitor production batch workload processesManage production batch workloadCreate and modify scheduling objectsSchedule new workloadsForecast future workloadsMigrate workload definitions from test to production environmentsCreate and maintain reports about production workloads This course provides professional report authors an opportunity to learn report building techniques using relational data models. Demonstrations and exercises will illustrate and reinforce key concepts during this learning opportunity. IBM Workload Scheduler Introduction About Workload Automation IBM workload automation offerings IBM Workload Scheduler terminology Workload Scheduler user interfaces Getting started with Application Lab Getting started with the Dynamic Workload Console Connecting the console to Workload Scheduler Getting started with the command-line interfaces Using the Application Lab Interface Using the processes status overview page Managing processes Using other Application Lab functions Monitoring Workload Scheduler Production Monitoring Workload Scheduler production by using queries Using the Workload Dashboard Monitoring system status and health Monitoring plan objects Using the What-if Analysis interface Monitoring the plan graphically Managing Workload Scheduler Production Managing the scheduling environment Managing scheduling objects in the plan Creating Scheduling Objects Using the Workload Designer Creating scheduling objects Creating variables and variable tables Creating prompts and resources Creating calendars Defining jobs Scheduling, Forecasting, and Migrating Workloads Creating job streams Applying jobs to job streams Setting time and date restrictions Using advanced scheduling options Creating job stream definitions by using composer Creating and using event rules Forecasting and previewing future dates Exporting and importing scheduling definitions Using Workload Application Templates Reporting with Workload Scheduler Using reporting features Using Common Reporting with Workload Scheduler Using the batch reporting utility Using the preformatted text-based report utilities
Duration 4 Days 24 CPD hours This course is intended for Project administrators and ETL developers responsible for data extraction and transformation using DataStage. Overview Describe the uses of DataStage and the DataStage workflowDescribe the Information Server architecture and how DataStage fits within itDescribe the Information Server and DataStage deployment optionsUse the Information Server Web Console and the DataStage Administrator client to create DataStage users and to configure the DataStage environmentImport and export DataStage objects to a fileImport table definitions for sequential files and relational tablesDesign, compile, run, and monitor DataStage parallel jobsDesign jobs that read and write to sequential filesDescribe the DataStage parallel processing architectureDesign jobs that combine data using joins and lookupsDesign jobs that sort and aggregate dataImplement complex business logic using the DataStage Transformer stageDebug DataStage jobs using the DataStage PX Debugger This course enables the project administrators & developers to acquire the skills necessary to develop parallel jobs in DataStage. Students will learn to create parallel jobs that access sequential & relational data, and combine and transform the data. Course Outline Introduction to DataStage Deployment DataStage Administration Work with Metadata Create Parallel Jobs Access Sequential Data Partitioning and Collecting Algorithms Combine Data Group Processing Stages Transformer Stage Repository Functions Work with Relational Data Control Jobs
Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who may need to present information effectively in a professional environment. Overview Define what makes a presentation effective. Plan presentations. Design a presentation framework. Develop the presentation body. Create supporting materials. Prepare for your presentation. Deliver presentations. Conduct a question-and-answer session. Deliver group presentations and virtual presentations. The ability to deliver presentations is vital to achieving advancement for yourself and for your ideas. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent presentation, even stellar ideas can fail to convince your audience. In this course, you will learn to organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to strengthen your delivery. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites To ensure your success, you will need to have experience writing in a professional context and creating presentations using Microsoft Office PowerPoint. 1. Defining Presentation Effectiveness Identify Qualities of Effective Presentations Evaluate Yourself as a Presenter 2. Planning Presentations Analyze the Audience Establish Your Presentation\'s Objectives 3. Designing the Presentation Create the Presentation Structure Organize the Presentation Body Write the Conclusion First Write the Introduction 4. Developing the Presentation Body Select Evidence Write the Presentation Body Create Visuals 5. Creating Supporting Materials Create a Slide Deck Create Speaker Aids Create Audience Handouts 6. Preparing for Your Presentation Rehearse the Presentation Plan Event Logistics 7. Delivering Presentations Connect with Your Audience Present Powerfully Utilize a Slide Deck Effectively 8. Conducting a Question-and-Answer Session Answer Questions Handle Challenging Questions 9. Presenting in Common Business Scenarios Plan and Deliver a Virtual Presentation Plan and Deliver Group Presentations 10. Key Course Information This course focuses on the skills necessary to prepare and deliver an effective presentation; that being said, the learner will not be creating, delivering, or designing a specific presentation from start to finish in this course (this course only provides the foundational knowledge for doing this work back at the office). This course consists of instructor lecture along with course activities corresponding with the main course objectives. In terms of the course activities, 50% will be discussion based - 25% will be in a group-work format - and 25% will be hands-on/involve a digital tool, such as a PowerPoint or Word file. The intent is for students leaving this course to take the skills learned and apply them to their efforts of creating more effective presentations upon returning to the workplace. Additional course details: Nexus Humans Effective Presentations (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Presentations (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for The audience for this course includes professionals who are new to Looker who are interested in leveraging Looker for data analysis, visualization, and reporting. The course is designed for individuals seeking to gain a comprehensive understanding of Looker's functionalities and apply these skills in their organizations to drive data-driven decision-making. Overview This course combines expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert facilitator, you'll explore and gain: Comprehensive understanding of Looker's platform: Gain a solid foundation in Looker's key features, functionality, and interface, enabling you to navigate and utilize the platform effectively for your data analysis and visualization needs. Mastery of LookML and data modeling: Develop proficiency in Looker's unique data modeling language, LookML, to create customized and efficient data models that cater to your organization's specific requirements. Expertise in creating insightful Explores: Learn to build, customize, and save Explores with dimensions, measures, filters, and calculated fields, empowering you to analyze your data and uncover valuable insights. Proficiency in dashboard design and sharing: Acquire the skills to design visually appealing and informative dashboards, share them with different user roles, and schedule exports to keep stakeholders informed and up-to-date. Enhanced content organization with folders and boards: Understand how to effectively use folders and boards to organize, manage, and discover content within Looker, making it easily accessible for you and your team. Optional: Advanced visualization techniques for impactful storytelling: Master advanced visualization techniques, including customizations with HTML, CSS, and JavaScript, and interactive visualizations using Looker's API, to create compelling data stories that resonate with your audience. Discover the power of data analytics and visualization with our hands-on, two-day introductory course Looker Bootcamp: Analyzing and Visualizing Data with Looker. Designed for professionals who want to unlock valuable insights from their data, this immersive training experience will guide you through Looker's cutting-edge features and provide you with the essential skills to create engaging, interactive, and insightful reports and dashboards. Our experienced trainers will take you on a journey from the fundamentals of Looker and its unique data modeling language, LookML, to advanced visualization techniques and content organization strategies, ensuring you leave the course equipped to make data-driven decisions with confidence. Throughout the course, you will have the opportunity to participate in practical exercises and workshops that will help you apply the concepts and techniques learned in real-world scenarios. You will explore the potential of Looker's Explores, dive into LookML's capabilities, and master the art of dashboard design and sharing. Learn how to organize and manage your content with folders and boards and harness the power of advanced visualization techniques to make your data come alive. Getting Started with Looker Overview of Looker and its key features Navigating the Looker interface Looker terminology and basic concepts Connecting to Data Sources Setting up and managing data connections Exploring database schemas Understanding LookML: Looker's data modeling language Creating and Customizing Explores Building and customizing Explores Adding dimensions, measures, and filters Creating calculated fields Saving and organizing Explores Data Visualization Creating visualizations using Looker's visualization library Customizing chart types, colors, and labels Displaying visualizations in dashboards Introduction to Looker's API for custom visualizations Advanced Explores and LookML LookML refresher and best practices Creating derived tables and data transformations Managing access controls and data permissions Organizing and Sharing Content with Folders and Boards Introduction to folders and boards in Looker Creating and managing folders for organizing content Setting up boards for easy content discovery Sharing folders and boards with different user roles and permissions Dashboard Design and Sharing Best practices for dashboard design Adding, arranging, and resizing visualizations Scheduling and exporting dashboard data Advanced Visualization Techniques Customizing visualizations with HTML, CSS, and JavaScript Creating interactive visualizations using Looker's API Integrating Looker visualizations with other tools Hands-on Workshop and Project Participants work on a guided project to apply the skills learned Trainer provides individual support and guidance Project Presentations, Q&A, and Training Wrap-up Additional course details: Nexus Humans Looker Bootcamp: Analyzing and Visualizing Data with Looker (TTDVLK02) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Looker Bootcamp: Analyzing and Visualizing Data with Looker (TTDVLK02) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for The audience for this course includes professionals who are new to Looker who are interested in leveraging Looker for data analysis, visualization, and reporting. The course is designed for individuals seeking to gain a comprehensive understanding of Looker's functionalities and apply these skills in their organizations to drive data-driven decision-making. Overview Working in a hands-on learning environment led by our expert facilitator, you'll explore and gain: Solid foundation in Looker's platform: Acquire a comprehensive understanding of Looker's key features, functionality, and interface, enabling you to effectively utilize the platform for your data analysis and visualization needs. Proficiency in LookML and data modeling: Develop essential skills in Looker's unique data modeling language, LookML, to create efficient and customized data models tailored to your organization's specific requirements. Expertise in creating Explores: Learn how to build, customize, and save Explores with dimensions, measures, filters, and calculated fields, empowering you to analyze your data and uncover valuable insights in a short amount of time. Mastery of dashboard design and visualization: Gain the skills to design visually appealing and informative dashboards, create various types of visualizations, and customize them to effectively communicate your data story. Improved content organization with folders and boards: Understand how to effectively use folders and boards in Looker to organize, manage, and discover content, making your data insights easily accessible for you and your team. Looker Basics: Quick Start to Analyzing and Visualizing Data using Looker is a one day, hands-on course designed to equip professionals from a variety of backgrounds with the knowledge and skills needed to harness the full potential of their data using Looker's powerful platform. With the guidance of our expert trainers, you will gain a basic understanding of Looker's features, enabling you to create visually engaging, interactive, and insightful reports and dashboards to drive informed decision-making. Throughout this interactive workshop, you will explore Looker's key functionalities, including connecting to data sources, mastering LookML, building custom Explores, and designing captivating dashboards. With about 40% of the course dedicated to hands-on labs and a guided project, you will have ample opportunity to apply the skills you've learned in real world scenarios. Don't miss this opportunity to elevate your data analysis and visualization capabilities, enhance your professional skill set, and unlock the power of data-driven decision making. Getting Started with Looker Overview of Looker and its key features Navigating the Looker interface Connecting to Data Sources and LookML Basics Setting up and managing data connections Exploring database schemas Understanding LookML: Looker's data modeling language Creating and Customizing Explores Building and customizing Explores Adding dimensions, measures, and filters Creating calculated fields Data Visualization and Dashboard Design Creating visualizations using Looker's visualization library Customizing chart types, colors, and labels Displaying visualizations in dashboards Organizing Content with Folders and Boards Introduction to folders and boards in Looker Creating and managing folders for organizing content Setting up boards for easy content discovery Hands-on Workshop and Project Participants work on a guided project to apply the skills learned Wrap-up and Q&A Additional course details: Nexus Humans Looker Basics: Quick Start to Analyzing and Visualizing Data using Looker (TTDVLK01) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Looker Basics: Quick Start to Analyzing and Visualizing Data using Looker (TTDVLK01) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans