38 Courses in Cardiff delivered Live Online

Our Equality and Diversity Training course covers the Equality Act 2010 and discusses the details relating to discrimination as well as unfair treatment within a professional environment.

Join our Women in Insurance Leadership Workshop and gain insights from industry experts on how to succeed in the male-dominated insurance sector. This workshop is designed to empower women by providing valuable tools and resources to enhance leadership skills, build professional networks, and create a more inclusive workplace culture. Don't miss this opportunity to connect with other women in the industry and take your career to the next level. Register today!

A workshop on EMDR with clients who are Neurodivergent on 13th of May 2025.

HR Management Course Overview: This HR Management Course is designed to equip learners with essential knowledge and skills required to effectively manage human resources within any organisation. Covering key aspects of HR management, including recruitment, performance management, employee relations, and legal considerations, the course offers a comprehensive understanding of the core responsibilities of HR professionals. Learners will gain the confidence to tackle HR challenges in the workplace, improve organisational culture, and ensure compliance with employment laws. By the end of the course, participants will be well-prepared to contribute to HR strategy and operational efficiency in various sectors. Course Description: This course delves deeper into HR functions, offering insights into crucial topics such as employee engagement, talent acquisition, workforce development, and conflict resolution. Learners will explore modern HR practices, the role of HR in organisational development, and the application of HR policies within different industries. The course provides a solid foundation in understanding HR operations, helping learners develop the skills needed to manage employee lifecycle processes effectively. Emphasis is placed on understanding legal frameworks, diversity and inclusion, and managing change within the workforce, preparing learners for dynamic HR roles in any business environment. HR Management Course Curriculum: Module 01: Introduction to HR Management Module 02: Recruitment and Selection Strategies Module 03: Employee Engagement and Retention Module 04: Performance Management and Development Module 05: Employment Law and Ethical Considerations Module 06: Compensation and Benefits Management Module 07: Workforce Diversity and Inclusion Module 08: Managing Change in the Workforce (See full curriculum) Who is this course for? Individuals seeking to build a career in HR management. Professionals aiming to enhance their HR skills for career progression. Beginners with an interest in human resources and organisational development. HR specialists looking to update their knowledge and practices. Career Path: HR Manager Recruitment Specialist Employee Relations Manager Talent Acquisition Specialist HR Consultant Learning and Development Coordinator

CPD Accredited, Interactive Short Course 2 - 4 hr sessions What is Attention Deficit Disorder? How can you best understand, and thus cope and help those affected? Course Contents: What is ADHD ADHD as part of the Autistic Spectrum How to help you cope if you have ADHD How to cope with children who have ADHD Great for teachers and TAs in schools, others who work with people who have ADHD, and of course, those with ADHD themselves Benefits of this Short Course: Boys are around 4 x as likely to have ADHD Worldwide, 5% of people have it - that is 1 out of every 20! The figure for this is estimated to be higher in the UK This means that every single classroom in the UK will have at least one child or young people with Attention Deficit Hyperactive Disorder Learn more about the condition and how you can help them cope and take part in 'normal' life.

CPD Accredited, Interactive Short Course 2 or 3.5 hour hr sessions What are the autistic spectrum disorder, autism and asperger's syndrome? How can you best understand, and thus help, those affected? Course Contents of the shorter course: What is ASD Autism and Asperger's Syndrome Understanding those on the Spectrum How to approach and help those on the Autistic Spectrum Great for teachers and TAs in schools, and for those working in care with older people with ASD Benefits of this Short Course: About 1% of the population is thought to be on the Autistic Spectrum That is several children per nursery and primary school and a significant amount of young people in secondary schools Many with Asperger's Syndrome will also go to university The way they experience the world is very different to 'neuro-typical' people Understanding their condition helps to support them and give them the best chance

Intercultural Competence (Virtual) In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Getting Started Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile Summary and Next Steps

A four-hour workshop for HR Professionals in the area of Attraction, Selection and Recruitment of Neurodiverse people.

Intercultural Competence: In-House Training In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile

Our Advanced Customer Service Training equips professionals with the essential skills to provide exceptional service in high-pressure and diverse environments. This course covers key areas like effective communication, conflict resolution, empathy, and the integration of diversity and inclusion. Participants will learn how to anticipate customer needs, manage expectations, and deliver consistent service excellence. By the end of the course, learners will be prepared to enhance customer satisfaction and foster lasting relationships, ensuring every interaction is impactful and effective.