576 Courses in Cardiff delivered Live Online

In this session James will talk about the importance of making plans for our digital lives and provide a live demo highlighting how Advance Care Plans, Funeral Wishes, Bucket Lists (What Matters Most) and Online Accounts can be created. He will also provide guidance as to how people can upload and leave goodbye messages for their loved ones (like a Victorian Memory box but in a digital format).

'Young Adults at Claire House with a focus on Duchenne Muscular Dystrophy' by Dr Jessica Macwilliam & Andrew Curtis This session will look at Duchenne Muscular Dystrophy (DMD) and the key work and support offered by the Young Adults team at Claire House Children's Hospice. Dr Jessica Macwilliam, a Paediatric Palliative Care Consultant at Alder Hey Children's Hospital and Claire House. Andy Curtis, a Young Adult Coordinator (RNLD) Nurse, having worked at Claire House for over 10 years.

– the practical steps you need to know This live online suicide intervention training covers a wealth of essential information and strategies to help you help anyone you suspect may be thinking about or planning suicide, or who has survived a previous attempt… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) You never know when you may need these skills… Brilliant! I’ve been on previous suicide intervention courses over the years, but this is by far the best – great pace, very knowledgeable trainer...who brings real experience into the learning...SUE HASWELL Join Malcolm Hanson LIVE ONLINE on Tuesday 12th March for his essential suicide intervention training, delivered via Zoom. Book your place and we’ll send you the Zoom link the day before the event. BONUS Recording – the training is recorded, in case anyone experiences technical difficulties, so you also get a recording for a limited time afterwards to maximise your learning. Why take this suicide prevention course Suicide can be a difficult subject to broach and a daunting one to deal with – anyone working with distressed or depressed people wants to keep them safe, to give them the hope they need that circumstances can change for the better, and to provide the skills for coping until that comes about. When people can’t envisage an end to their difficulties, particularly in highly challenging times, a slump into depression can all too quickly spiral down into suicidal thoughts, plans and suicide attempts. The negative trance state of depression itself can beguile people into thinking that there is no other way out of their hopelessness. Thankfully, there is much we can do to help – as this indepth suicide intervention course shows. Tutor Malcolm Hanson has a wealth of experience at helping seriously distressed people get through difficulties which he draws upon as he takes you clearly through the steps to take when faced with anyone who feels suicidal. (He worked for 9 years as a psychotherapist in NHS primary care in an area of extreme deprivation, and for many more years since has seen patients referred by GPs, social workers, psychiatrists, police and probation officers for complex issues.) He has successfully helped clients experiencing multiple trauma (including veterans), chronic pain and terminal illness, clients struggling with uncertain asylum status or facing deportation, and also victims of human trafficking – a tragic range of circumstances in which even the most resilient may sometimes sink into despair. His compassion and understanding shine through this course as he shares with you what he has learnt, along with the latest psychiatric research and risk assessment strategies, to give you the knowledge and assurance you need to work confidently and respectfully with clients struggling to find reasons to stay alive. You will learn how to build in expectation of positive change from the start, have plenty of time to benefit from group discussions and will work through case scenarios with other attendees to help embed your learning. Suicide affects countless people, not only those directly involved, and is now the most common cause of death in men aged 17 to 34. The highest suicide rate is in men aged 45–49; in women, it is highest in those aged between 50–54.1 Join us for this practical online suicide prevention training to learn how you can help reverse this state of affairs… Book your place So much helpful and insightful information delivered in a way that was easy to listen to and take on board...STEVEN TESSEYMAN What will you learn Deeper insight into when and why different people consider suicide Crucial elements needed to build rapport with suicidal people Why most suicidal crises are surprisingly temporary How to normalise circumstances safely A model for running therapeutic sessions that best manages suicide risk Ways to use your own demeanour to instil confidence in the person who is feeling suicidal Effective information gathering to challenge unhelpful beliefs What to look for in their answers to your questions How to broach the subject of suicidal thoughts A structure for difficult conversations The ability to reframe unhelpful beliefs Methods of risk assessment that do not risk losing rapport Advances in psychiatric research on suicide risk management and the implications of this for psychotherapy and counselling How to use language of influence Effective means to address beliefs about being a burden How to set realistic and empowering goals How to make best use of the client’s own resources The importance of addressing emotional needs How to create a safety plan Strategies for client safe self-management between sessions The power of guided imagery for working with suicidal clients Powerful insights and hope from real case histories How to take care of yourself – and more… Malcolm is a wonderful communicator: so clear, measured and thoughtful ... it was a pleasure and privilege to learn from himMATTHEW HOPKINS Course Programme The ‘How To Reduce Suicide Risk’ live online course starts at 9.15am and runs until 4.00pm. 9.15am Join the Zoom meeting 9.30am The important first steps for suicide risk management 11.00am Comfort break and discussion 11.30am Working with what the client brings 1.00pm Lunch break 1.45pm Rehearsing the safety plan 2.45pm Comfort break and discussion 3.00pm Putting what you have learned into practice 4.00pm Day ends Who is this suicide awareness and prevention course for? Psychotherapists and counsellors All mental health and welfare professionals – including GPs, social workers, the emergency services, pastoral care and outreach workers – and anyone else working with people with suicidal ideation Anyone concerned for personal or HR reasons – the training contains a lot of key, helpful information which is presented in a clear, easy to understand way, even though it is primarily geared towards carrying out therapy effectively with suicidal clients Anyone working with young people, such as teachers and youth workers, will benefit from this live online suicide intervention course Anyone who may come into contact with people who are very distressed, whether through their paid or volunteer work, will also learn essential live-saving information. Please Note This course is not a substitute for therapy. Reference 1. www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/deaths/bulletins/suicidesintheunitedkingdom/2019registrations The one certainty in life is that circumstances ALWAYS change... This online suicide awareness and prevention course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

How can I use reflection to improve my practice

The PAM® can make a valuable contribution to assessing a patient’s ability to self care at any given time. This assessment helps support next steps on what would be needed to increase their levels of knowledge, skills and confidence in order to improve their health and wellbeing outcomes. It can be used to tailor interventions to individual needs, significantly increasing the likelihood that people will adopt behaviours that contribute to better health. It can also help commissioners to make available the kinds of interventions needed, especially for those with low levels of activation who have most to gain. Though this course is offered to you fully funded, please make every effort to attend once you have enrolled, or make us aware so that someone else may benefit. Thank you!

This is an online course sat at your own pace to introduce you to clinical coaching. During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL). The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale’s students.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Diploma in Health and Social Care Level 3 Course Overview The Diploma in Health and Social Care Level 3 offers a comprehensive introduction to the field, equipping learners with the essential skills and knowledge required to work effectively in health and social care environments. This course covers a wide range of topics, from communication strategies to understanding professional standards, safeguarding, and risk management. It is designed for those who wish to build a career in this rewarding sector, providing them with the practical insights and knowledge needed to make a positive impact on the lives of others. By completing this course, learners will gain the expertise to support vulnerable individuals, promote equality and diversity, and contribute to a high standard of care and safety in various healthcare settings. Course Description This course delves into the fundamental aspects of working in health and social care, including the roles, rights, and responsibilities of a healthcare worker. Learners will explore communication techniques, ethical issues, and the legal and professional standards that underpin effective practice. The course also examines how to promote equality, diversity, and rights within the workplace, along with safeguarding principles to protect vulnerable individuals. In addition, it covers important health and safety protocols, risk management strategies, and the essential duties of caregivers and healthcare professionals. This qualification will provide learners with a well-rounded understanding of the industry, preparing them to make informed decisions and take on various responsibilities within the sector. Learners will also have the opportunity to reflect on their development and enhance their critical thinking and decision-making abilities in care-related contexts. Diploma in Health and Social Care Level 3 Curriculum: Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to work in health and social care. Professionals aiming to advance their careers in healthcare settings. Beginners with an interest in health, care, and social services. Those seeking to understand and support the rights of vulnerable individuals. Career Path Caregiver Healthcare Assistant Social Care Worker Health and Safety Officer Care Coordinator Safeguarding Officer Risk Management Specialist Equality and Diversity Officer

Counselling: PTSD, Trauma and Children Care Course Overview This comprehensive course on Counselling: PTSD, Trauma and Children Care provides learners with a deep understanding of trauma's impact on children and adolescents, including post-traumatic stress disorder (PTSD). It explores counselling theories, ethical considerations, and therapeutic approaches tailored to young clients. Designed to equip learners with essential knowledge and communication skills, the course emphasises recognising symptoms, assessing needs, and offering supportive interventions. Learners will gain valuable insight into working with vulnerable populations, including those affected by substance abuse, anxiety, depression, and self-harm. The course prepares participants to engage confidently in various counselling environments, fostering empathy and professional competence to support children and families through crisis and recovery. Course Description This course offers an in-depth exploration of counselling approaches specific to trauma, PTSD, and child and adolescent care. Covering key theoretical models and contemporary psychotherapeutic methods, it addresses legal, cultural, and ethical frameworks integral to counselling practice. Learners will study diverse mental health disorders affecting young people, such as mood, personality, eating, and sleeping disorders, and how these intersect with trauma. The curriculum also includes techniques for crisis intervention, low intensity cognitive behavioural therapy (CBT), and the role of medication in treatment. Emphasis is placed on developing communication skills, empathy, and client engagement strategies essential for effective therapeutic relationships. With a focus on school and family settings, this course prepares learners to confidently support children and adolescents navigating complex emotional and psychological challenges. Counselling: PTSD, Trauma and Children Care Curriculum Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Childhood and Adolescent Psychiatric Disorders Module 07: Counselling Children and Adolescents in Schools Module 08: Counselling Trauma and Substance Abuse Module 09: Counselling Stress and Anxiety Disorders Module 10: Counselling Personality Disorders Module 11: Counselling Mood Disorders and Depression Module 12: Counselling Eating & Sleeping Disorders Module 13: Life Coaching and Career Counselling Module 14: Couple and Family Counselling Module 15: Counselling Self-Harm and Suicide Module 16: Engaging and Assessing the Patients Module 17: Helping the Client in Crisis Module 18: Crisis Intervention Module 19: Low Intensity CBT Treatment Module 20: Medication and Therapy in the Treatment of Mental Illness Module 21: Communication Skills and Empathy in Counselling (See full curriculum) Who is this course for? Individuals seeking to support children and adolescents affected by trauma. Professionals aiming to enhance counselling skills in mental health and youth care. Beginners with an interest in psychological support and therapeutic practices. Care workers, educators, and health practitioners working with young people. Career Path Counsellor specialising in trauma and child mental health Youth Support Worker or Youth Mental Health Practitioner School Counsellor or Educational Psychologist Assistant Mental Health Advisor or Crisis Intervention Specialist Family Support Worker or Social Care Practitioner

CPDQS Level 3 Diploma in Health and Social Care Course Overview: The CPDQS Level 3 Diploma in Health and Social Care is designed to provide learners with a comprehensive understanding of the essential principles and practices in the health and social care sector. This course covers the rights, responsibilities, and roles of health and social care workers, focusing on key areas such as communication, equality, diversity, safeguarding, and risk management. It provides learners with the knowledge to effectively support individuals in various care settings while ensuring high standards of legal and ethical practice. Upon completion, learners will be equipped with the skills to pursue a career in health and social care, fostering positive outcomes for service users and enhancing professional development. Course Description: This qualification delves into crucial topics, including the legal and professional standards of practice, safeguarding vulnerable individuals, and promoting equality, diversity, and rights within the health and social care sector. Learners will explore the roles and responsibilities of caregivers and healthcare professionals, as well as the ethical and legal frameworks that guide care provision. The course also addresses communication in care settings and the importance of health and safety. By engaging with these subjects, learners will gain valuable insights into the policies and practices that shape care environments, while developing the competencies needed to thrive in a variety of health and social care roles. The structured learning experience is designed to empower learners to make meaningful contributions to the welfare of those they support. CPDQS Level 3 Diploma in Health and Social Care Curriculum: Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to pursue a career in health and social care. Professionals aiming to advance their knowledge and skills in the sector. Beginners with an interest in health and social care. Those wishing to work in supportive roles within healthcare settings. Career Path Health and Social Care Assistant Caregiver or Healthcare Support Worker Social Care Worker Safeguarding Officer Health and Safety Officer Risk Management Specialist Healthcare Compliance Officer