A four-hour workshop for HR Professionals in the area of Attraction, Selection and Recruitment of Neurodiverse people.
This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
In this course, students will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network.
Learn how to manage internal and/or external stakeholders’ expectations within a project environment. Course overview Duration: 1 day (6.5 hours) This course is suitable for anyone who has to manage internal and/or external stakeholders’ expectations within a project environment. The course will provide tools and techniques to manage stakeholder’s expectations and needs. It will help participants to map all stakeholders who impact the capability to deliver the desired results. Participants will work with a fictitious project to bring all the analysis and tools to life. Objectives By the end of the course you will be able to: Identify both primary and secondary stakeholders Use tools and processes to manage stakeholder expectations Use techniques to help win support for your projects Put together a stakeholder communication plan Determine the best communication methods Build relationships between you and key stakeholders Use influencing skills to influence stakeholders before they influence you Effectively handle conflict that occurs throughout the project lifecycle Determine the fundamental rules of negotiation and how to achieve a satisfactory outcome Content Identification and stakeholder analysis Using a mind map to determine stakeholders and stakeholder groups Analysis of stakeholder interest and power Using different tools to help determine stakeholder needs and expectations Categorising your stakeholders into primary, secondary and key Interviewing stakeholders to determine needs, expectations and politics Influencing strategies Using a planning tool to determine how different stakeholders can be influenced Interviewing stakeholders to determine what will motivate/de-motivate them Looking at communication methods and choosing the most appropriate in order to influence and manage expectations Production the communication strategy Using a case study and project Gantt to produce a detailed communication plan Using a communication plan structure Conflict Management Identifying common causes of conflict in the project lifecycle Finding the most appropriate response to resolve conflicts effectively Determining your default position and understanding why it might not always be right Negotiation The different types of negotiation used in the project environment Determining a simple negotiation process Understanding the principles of effective negotiation – the do’s and don’ts
This course leads to the Mediterm Advanced Certificate in Medical Terminology (Level 3), the highest qualification in Medical Terminology, and can be studied flexibly over 20 weeks
The GDPR came into effect in May 2018. This legislation is designed to guide organisations in their obligations relative to the processing of personal and sensitive data. About This Course Organisations are required to comply with the GDPR regardless of their size of business. If you process 'personal data', there is a potential need to be compliant with the legislation. The scope of the GDPR considers how this information is collected, stored, used, transported, shared and disposed of. To ensure organisations' understand this obligation, this interactive one-day course considers both scoping and auditing of an organisations processing activities, as well as an understanding of compliance with GDPR. Learning Outcomes; GDPR - what is it and how does it apply to us? Personal and sensitive data Lawful basis for processing Consent and the GDPR The Data Protection Act 2018 Data Subject rights The role of the ICO Data breach or Incident? Privacy by Design and by default GDPR Audit checklist Prerequisites There are no prerequisites to attend this course, however all attendees are expected to have a basic understanding of the Data Protection principles. What's Included? Refreshments & Lunch (Classroom courses only) Course Slide Deck Quizzes Who Should Attend? The course is designed for any member of the organisation whose role includes processing personal data. Data Protection Officers, Information Security team members or Information Governance Leads who may also see benefit in attending. Accreditation Assessment There is no exam with this course but delegates do receive a Course Attendance Certificate and an 8 hour CPD Certificate. Provided by This course is Accredited by NACS and administered by the IECB
Presentation Skills 101 is a course designed for those who want to improve their public speaking skills by learning basic skills of persuasion and developing more confidence, credibility and composure when presenting.