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395 Courses in Cardiff delivered Live Online

Project Accounting and Finance Skills: In-House Training

By IIL Europe Ltd

Project Accounting and Finance Skills: In-House Training Do you manage both project schedules and budgets, but do not have insight into how actual results relate to the approved budget? Do you desire to have more clarity about the relationship between your project's performance with the accounting and financial systems in your organization? Do you need to understand financial and accounting terminology to bridge the gap between the 'world of finance' and the 'world of project management? Organizations have a need to manage-by-projects, because projects are the means to deliver on strategic goals and objectives. Therefore, the project manager must have an understanding of the financial world of investments to ensure the organization will realize expected business value. This requires a foundation in the principles of accounting and finance to comprehend how the project's contribution provides an organization with a competitive advantage. Learn what you must do to give your organization the assurance it needs that its investment in your project will realize business value. Learn what you must do to give your organization the assurance it needs to know that its investment in your project will realize business value. What You Will Learn At the end of this program, you will be able to: Explain the aspects of classical corporate accounting and finance effects on managing projects Determine how your project fits into the corporate income statement, balance sheet, and cash flow statement Analyze the financial aspects of managing projects Use earned value management as the basis for decision making throughout the project life Recognize the importance of the project manager's financial responsibilities Focus on what PMs do and should be doing, in support of accounting and finance Use financial information within a project environment to meet financial results Track and analyze the project's financial status and forecast with the goal of realizing benefits Generate work performance data to ensure a project's outcome aligns with financial metrics Foundation Concepts Accounting and Finance Terms and Concepts Accounting and Finance Essentials Financial Terms and Concepts Projects as Financial Investments Overview of 'Two Worlds' Project as Investments Accounting and Finance World: Standards, Principles and Practices Accounting and Finance Standards and Principles Accounting and Finance Practices Capital Budgeting Corporate Budgeting Accounting and Finance World: Economic Project Selection Methods Economic Project Selection Methods Economic Project Selection and the Business Case Project Management World Project Management and Financial Controls Project Management and Work Performance Data Project Management and Earned Value Management Project Management and Work Performance Reporting

Project Accounting and Finance Skills: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,495

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Cisco Administering Cisco Unified Contact Center Enterprise Part 1 v2.0 (AUCCE1)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting

Cisco Administering Cisco Unified Contact Center Enterprise Part 1 v2.0 (AUCCE1)
Delivered OnlineFlexible Dates
Price on Enquiry

General English Level A1

By Westminster College London

This level is the first step for any person who is interested in learning the English language. It is especially useful for students who have never had any sort of experience in studying the language or those who have a very basic knowledge and understanding of the language.   

General English Level A1
Delivered OnlineFlexible Dates
£150

Cisco Administering Cisco Unified Communications Manager v12 (ACUCM)

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Phone Network Administrators Phone Network Engineers Data System Administrators Entry-level Network Engineers Channel Partners/Resellers, Customers, Employees Overview Describe the Cisco Unified Communications Manager network, service, and features Understand the importance of and configuration of redundancy and high availability in the enterprise network Describe user configuration and the user web interface Explain basic phone options and the use of BAT Explain the route plan and on-net/off-net calling Describe the various media resources, including conferencing and MOH Describe the basic phone features and use of hunt groups Administering Cisco Unified Communications Manager (ACUCM) v12.0 is a 3-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. The Cisco IT training course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level IP telephony course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version v12.x.The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The Cisco training course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involves routers, switches, or Cisco IOS software configuration. Exploring IP Telephone Traditional Voice versus IP Telephony Clustering Overview Intracluster Communications Cisco Unified Communications Manager Clusters Clustering Options Platform Requirements Describing Deployment Models Single-Site Deployment Centralized Call-Processing Deployment Distributed Call-Processing Deployment Distributed Single-Cluster Call-Processing Deployment Hybrid Call-Processing Deployment New Advanced Multicluster Options Understanding Advanced Multisite Features Need for CAC Deploying AAR Survivable Remote Site Telephony SRST Failover Logging in to Cisco Unified Communications Manager Logging In to Cisco Unified CM Administration and Cisco Unified Serviceability Logging In to Cisco Unified Operating System Administration and the DRS Navigation Menu Command-Line Interface Examining Basic Server Configuration Server Configuration?Eliminating DNS Reliance Configuring Enterprise Parameters Describing Multilevel Administration Configuring Multilevel Administration Creating End Users Creating Roles Creating User Groups Assigning Users to User Groups Configuring DRS Backup and Restore Procedures DRS Backup Procedures DRS Restore Procedures Understanding User Configuration Understanding User Management Configuring Users Using the User Web Pages Understanding the User Web Pages Using the User Web Pages Configuring System Parameter Cisco Unified CM Configuration Cisco Unified Communications Manager Group Configuration Phone NTP Configuration Date/Time Group Codecs and Regions Location Configuration Device Pool Configuration DHCP Service Configuration Device Defaults Configuration Clusterwide Parameters Licensing Supporting Cisco Unified IP Phones Cisco Unified IP Phones Overview Specialized Cisco Unified IP 7900 Series Phones Phone Button Templates Softkey Templates Exploring Phone Registration and IP Phone Communications Cisco Unified IP Phone Registration Cisco Unified IP Phone Configuration Utilizing the Bulk Administration Tool (BAT) Overview of Cisco Unified Communications Manager BAT Cisco Unified Communications Manager TAPS Implementing Dial Plan Connectivity Organizational Dial Plan Trunks Gateways Creating Route Plans Dial Plan Overview Route Pattern Overview Digit Collection Call Routing Configuring Transition Patterns and Route Filters Translation Patterns The 9.@ Pattern Route Filters Implementing Digit Manipulation Discard Digits Instruction Transformation Masks Route Plan Report Defining Class of Control Overview of Class of Control Partitions CSS Configuration PLAR Application Using Class of Control Features Call Restriction Time of Day Routing Traditional vs. Line/Device Approach Defining Media Resources Overview of Media Resources Conference Bridge Media Termination Points Transcoder Music on Hold Annunciator Exploring Media Resource Management MRG Management Configuring MRGs Configuring MRGLs Describing Basic Features Call Park Call Pickup Cisco Call Back Shared Lines with Barge and Privacy Exploring Hunt Groups Hunt Group Overview Line Group Configuration Hunt List Configuration Hunt Pilot Configuration Final Forwarding Describing Phone Services Cisco IP Phone Services Cisco Phone Services Configuration

Cisco Administering Cisco Unified Communications Manager v12 (ACUCM)
Delivered OnlineFlexible Dates
Price on Enquiry

Medical Terminology Training Courses - Level 1

By Mediterm Training

An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking ‘register’ below. Level One – Introduction to Medical Terminology. “It's like a light has just been switched on and I now understand more of what I'm doing!” – Feedback from attendee of Level one course. This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.The course covers the following topics:- Basics of medical terminology – word building Common Roots, prefixes and suffixes Anatomy and physiology via a virtual tour of the body Major bones of the body Prescription writing and abbreviations Classification of drugs Common Abbreviations Instruments and investigations Medical Specialities and personnel Blood tests At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games. All attendees are given a Certificate of Attendance and a comprehensive handout. Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology. Medical Terminology Training Courses Established in 2006 and the UK’s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace. Click 'more course information' below to view further details of each of our courses. 

Medical Terminology Training Courses - Level 1
Delivered OnlineFlexible Dates
£60

PECS OVERVIEW (FREE TALK)

By Pyramid Educational Consultants Uk, Ltd.

This 1 hour PECS overview provides basic information about the Picture Exchange Communication System (PECS). We begin with a brief overview of the Pyramid Approach to Education, a model commonly used to create effective educational environments. Next, each of the six phases of PECS will be described and/or demonstrated with accompanying videos illustrating PECS in action. We will discuss transitioning from PECS to other modalities, before concluding with a review and analysis of common myths associated with PECS. Please note that this is an overview only and is not intended as, nor does it replace the PECS Level 1 training workshop. Identify the purpose of PECS Identify the elements in the Pyramid Approach to Education Discuss the six phases in the PECS protocol List the criteria for transitioning from PECS to speech and/or SGD Discuss myths and facts about PECS WORKSHOP DETAILS Agenda: 1 hour Registration Time: N/A Tuition Includes: N/A

PECS OVERVIEW (FREE TALK)
Delivered OnlineFlexible Dates
FREE

Snowboard Instructor Training Course

By EA Ski & Snowboard

Improve your riding and gain world-class qualifications as a snowboard instructor. With 4 - 11 week training options, you can ride for a month or a whole season.

Snowboard Instructor Training Course
Delivered OnlineFlexible Dates
Price on Enquiry

Level 3 Award in Education & Training (AET) Course

By Canary Wharf Academy

Course Overview: Our Level 3 Award in Education and Training (AET) is perfect for those looking to enter the adult teaching industry in the UK and beyond. This course provides a comprehensive understanding of teaching roles, planning inclusive sessions, assessment principles, and creating supportive learning environments. Delivered online or in-class with full tutor support, our course materials are accessible anytime, anywhere, through our student portal. Sector Covered: This qualification is highly sought-after across various industries, including healthcare, beauty, education, security, and more. From healthcare professionals to educators and trainers, the Level 3 AET equips individuals with the necessary skills to excel in their respective fields. Course Outlines: Understanding teacher/trainer roles and responsibilities Building effective relationships in education and training Implementing inclusive teaching approaches Principles of assessment Creating safe and supportive learning environments Motivating learners Planning, delivering, and evaluating teaching sessions Exploring different assessment methods Managing potential problems in teaching Utilizing teaching equipment and aids Practical teaching sessions (Teaching concepts and techniques) Entry Requirement: Basic functional skills (Numeracy, Literacy, ICT) are required. However, individuals with experience or competence may opt for the distance learning course. How it Works: With our self-study method and tutor support, our online or distance learning option provides flexibility. Upon enrollment, you'll receive all necessary materials and access to the student portal. Complete assignments within 12 weeks, and upon finishing earlier, receive your certificate promptly. A 1-day micro-teach on your chosen topic is required, where you'll showcase your teaching abilities. Corporate or Group Booking: Enjoy special discounts for corporate or group bookings. Our experienced trainers can conduct sessions at your location. Contact us to arrange corporate or group training. Assessment: No formal examination is required. Instead, submit a portfolio at the end of the course. Course Fee: Distance Learning Online: £197.00 (all inclusive) Webinar (Zoom) Live Class: £259.99 (all inclusive) Face-to-Face Class: £279.99 (inside London) / £329.99 (outside London) (all inclusive) Book Now

Level 3 Award in Education & Training (AET) Course
Delivered OnlineFlexible Dates
£230

Level 5 Award in Management of Risk & Resilience in the Water & Environmental Industries

By Learning & Development Associates Ltd

Sessions Note that this will be a three-day course run on consecutive days and the date of day one is shown in the booking system schedule. Online event This online course will be delivered using CISCO Webex. You will need to have a good internet connection, a suitable device with a camera and microphone such as a laptop, and headphones. Level of study This Level 5 programme is the equivalent standard of a unit of a foundation degree or a unit of a first year of an honours degree. Details Students will gain a comprehensive knowledge and understanding of: The principles and objectives of Risk & Resilience management The legal and regulatory requirements and the role of the regulators in respect of Risk & Resilience, including the emergence of Cyber threat The interconnected impacts that changes in Risk & Resilience make The effect of climate change on Risk & Resilience strategy The objective and purposes of a Company’s risk and resilience strategy and management structure Where Risk & Resilience management sits in the company organisational structure The decision-making process in terms of Risk & Resilience management The role and nature of risk financing and the variables that influence the process The importance of building resilience in the context of Cyber threat The principles of Risk & Resilience and its relationship to contingency planning The use and merits of quantitative and qualitative techniques in risk and resilience management How to reduce risks to personnel and the business via the emergency and business continuity planning process How to understand individuals’ risk perception behaviours The factors that influence group attitudes to risk-taking The practical meaning of business resilience and its role in disaster recovery The range of technologies and the techniques for gathering data available to assist the management of Risk & Resilience The use of probability theory and the use of normal and binomial distribution numerical methods in Risk & Resilience management The principles of scenario planning in relation to Risk & Resilience The principles of Risk, Resilience and contingency planning in commissioning assets The principles of supply chain management in relation to risk and resilience The role of logistics in relation to Risk & Resilience How to prepare the business for pre and post-emergency situations Instructions This online course will be delivered using CISCO Webex. You will need to have a suitable device with a camera and microphone such as a laptop. If you have any questions about what is required please contact us on enquiries@learninganddevelopment.associates. Qualification All learners taking the qualification will need to produce identification to enable ProQual registration. This can take the form of a: Passport Driving Licence Construction Skills Certification Scheme Card (CSCS Card) Construction Plant Competence Scheme Card (CPCS Card) If none of the above are available to the learner, a photograph with a statement confirming their identity, dated and signed, along with a utility bill, would be acceptable.

Level 5 Award in Management of Risk & Resilience in the Water & Environmental Industries
Delivered OnlineFlexible Dates
£350