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Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX

Duration 5 Days 30 CPD hours This course is intended for System administrators, system architects, and technology consultants In this course, students learn how to manage the SAP Solutions Manager Configuration suite and discover how it can be integrated into their day-to-day operations. Course Outline SAP Solution Manager Overview: available Scenarios, Enhancements, Work Center Technical Overview: Installation, Architecture, Sizing SAP Solution Manager Configuration: SOLMAN_SETUP, SMSY, LMDB, Landscape Verification (LV), System Landscape Directory (SLD), Solution Manager Diagnostics Managing Authorizations in SAP Solution Manager Maintenance Optimizer, Maintenance Certificates, System Recommendations, Issue and Task Management Early Watch Alert Reporting: ABAP & Java, EarlyWatch Alert for Solutions Managing Solutions: Work Mode Management and additional administrative Tasks Monitoring and Alerting Infrastructure (MAI), Solution Monitoring and System Monitoring Service Level Reporting, Technical Reporting, Management Reporting SAP Mobile Apps for SAP Solution Manager Job Management: Job Request Management, Job Documentation, Job Monitoring, Job Scheduling Management Health Checks and more Additional course details: Nexus Humans SM100 SAP Solution Manager Configuration for Operations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM100 SAP Solution Manager Configuration for Operations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Security professionals, System engineers, channel partners, service partners, and end users with 1+ years of experience in implementing IT security technologies (Network, Applications, and Systems) and are also SNSAcertified. Overview The students will learn how to monitor, investigate, analyze, and configure SonicWall Next-Gen firewalls running SonicOS to enable advanced functionality related to Secure and Remote Connectivity, Network Optimization, and Threat Prevention. Upon successful completion of the SNSP program, the students will be able to demonstrate SonicWall product expertise and the application skill sets required to mount a proactive, effective defense against current and evolving network and cyber security threats. A key issue affecting an organization?s business productivity and employee efficiency today is its ability to respond to dynamic changes in the cyber threat landscape. Coming up on the heels of the highly successful SNSA program launched earlier this year, SonicWall now presents the SonicWall Network Security Professional (SNSP) course, an expert-level training and certification program that builds on the enterprise security skills learned in the SNSA course. Previously known as the Network Security Advance Administration (NSAA) course, the revamped SNSP curriculum expands on the topics covered in SNSA and features advanced SonicWall firewall configuration and administration tasks aimed at helping enterprises adapt to dynamic security environments. Relevant changes to the curriculum include an enhanced and deeper scope of SonicOS 6.5.x features and functionality, as well as changes in the learning and delivery methodologies to better balance the professional needs of the students and the business requirements for network and cyber security. Course Outline Course Introduction and Overview Configuring VPN Auto Provisioning Configuring Advanced Routing Configuring Advanced Interface Settings Using SonicOS CLI Configuring Capture Client Capturing and Replaying Packets Configuring DPI-SSL/TLS Server Configuring DPI-SSH Configuring App Rules Configuring App Control Configuring Advanced High Availability Excluding Trusted Content Resolving and Reporting False Positives Configuring Content Filtering Implementing Best Practices

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles: Network Designers Network Administrators Network Engineers Systems Engineers Data Center Engineers Consulting Systems Engineers Technical Solutions Architects Cisco Integrators/Partners Field Engineers Server Administrators Network Managers Storage Administrators Cisco Integrators and Partners Overview After completing the course, you should be able to: Describe Cisco ACI Fabric Infrastructure and basic Cisco ACI concepts Describe Cisco ACI policy model logical constructs Describe Cisco ACI basic packet forwarding Describe external network connectivity Describe VMM Integration Describe Layer 4 to Layer 7 integrations Explain Cisco ACI management features The Implementing Cisco Application Centric Infrastructure (DCACI) v1.2 course shows you how to deploy and manage the Cisco© Nexus© 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI©) mode. You will learn how to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and the fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. This course earns you 40 Continuing Education (CE) credits towards recertification.This course helps prepare you for the following exam:300-620 Implementing Cisco Application Centric Infrastructure (DCACI) Introducing Cisco ACI Fabric Infrastructure and Basic Concepts What Is Cisco ACI? Cisco ACI Topology and Hardware Describing Cisco ACI Policy Model Logical Constructs Cisco ACI Logical Constructs Tenant Describing Cisco ACI Basic Packet Forwarding Endpoint Learning Basic Bridge Domain Configuration Knob Introducing External Network Connectivity Cisco ACI External Connectivity Options External Layer 2 Network Connectivity Introducing VMM Integration VMware vCenter VDS Integration Resolution Immediacy in VMM Describing Layer 4 to Layer 7 Integrations Service Appliance Insertion Without ACI L4-L7 Service Graph Service Appliance Insertion via ACI L4-L7 Service Graph Explaining Cisco ACI Management Out-of-Band Management In-Band Management

Duration 2 Days 12 CPD hours This course is intended for Software Test Engineers and Test Leaders with minimum two years of experience. Specialists who have experience in software testing and want to deepen both their theoretical and practical knowledge. Overview Please refer to Overview. Practical training that you will learn how to apply additional tools in your work which will help you to optimize it. You will be able to analyze requirements better and to prioritize your tasks. Requirements analysis Effective approaches in requirements analyze What does 'Good Requirement' mean? Change Management Subsystems and actors Practice - Analysis of an actual functional specification Applicable Models and Priorities Specifications of the extraordinary models software projects Prioritizing the tasks of the test team Practice case - Iteration and sprint specifications Test planning Test design approaches Applicable techniques Practice cases with different techniques Defects management Defect status management Applicable metrics Best practices Practical examples of extraordinary applications Additional course details: Nexus Humans Modern approaches and practical tips in software testing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Modern approaches and practical tips in software testing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for operators and schedulers who perform duties that are related to batch workload automation. Overview In this course, you learn how to perform the following tasks:Explain the production terminology used with IBM Workload Scheduler and its production planning processMonitor production batch workload processesManage production batch workloadCreate and modify scheduling objectsSchedule new workloadsForecast future workloadsMigrate workload definitions from test to production environmentsCreate and maintain reports about production workloads This course provides professional report authors an opportunity to learn report building techniques using relational data models. Demonstrations and exercises will illustrate and reinforce key concepts during this learning opportunity. IBM Workload Scheduler Introduction About Workload Automation IBM workload automation offerings IBM Workload Scheduler terminology Workload Scheduler user interfaces Getting started with Application Lab Getting started with the Dynamic Workload Console Connecting the console to Workload Scheduler Getting started with the command-line interfaces Using the Application Lab Interface Using the processes status overview page Managing processes Using other Application Lab functions Monitoring Workload Scheduler Production Monitoring Workload Scheduler production by using queries Using the Workload Dashboard Monitoring system status and health Monitoring plan objects Using the What-if Analysis interface Monitoring the plan graphically Managing Workload Scheduler Production Managing the scheduling environment Managing scheduling objects in the plan Creating Scheduling Objects Using the Workload Designer Creating scheduling objects Creating variables and variable tables Creating prompts and resources Creating calendars Defining jobs Scheduling, Forecasting, and Migrating Workloads Creating job streams Applying jobs to job streams Setting time and date restrictions Using advanced scheduling options Creating job stream definitions by using composer Creating and using event rules Forecasting and previewing future dates Exporting and importing scheduling definitions Using Workload Application Templates Reporting with Workload Scheduler Using reporting features Using Common Reporting with Workload Scheduler Using the batch reporting utility Using the preformatted text-based report utilities

Duration 2 Days 12 CPD hours This course is intended for Network engineers, technical support personnel, reseller support engineers, and others responsible for implementing and/or maintaining the Juniper Networks products covered in this course. This course benefits individuals responsible for implementing, monitoring, and troubleshooting multicast components in a service provider's network. Overview Identify the components of IP multicast Explain how IP multicast addressing works Identify the need for reverse path forwarding (RPF) in multicast Explain the role of IGMP and describe the available IGMP versions Configure and monitor IGMP Explain the differences between dense-mode and sparse-mode protocols Describe rendezvous point (RP) discovery options Configure and monitor PIM dense and sparse modes Configure and monitor rendezvous point discovery mechanisms Explain the purpose and operation of MSDP Describe the usage of MSDP within a single PIM domain with Anycast RP Describe the usage of MSDP across multiple PIM domains Configure and monitor MSDP Compare the any-source multicast (ASM) and source-specific multicast (SSM) service models Describe the basic requirements, benefits, and caveats of SSM List the address ranges used for SSM Illustrate the role of IGMPv3 and PIM-SM in an SSM implementation Configure and monitor SSM Describe the default PIM sparse mode information distribution Explain how routing policies alter PIM message traffic Describe how MSDP advertises messages to established peers Identify the role of a policy in controlling MSDP message advertisement Explain how you can use a policy to scope multicast groups This two-day course is designed to provide students with detailed coverage of multicast protocol. Course IntroductionIntroduction to Multicast Overview of Multicast Multicast Addresses Reverse Path Forwarding Internet Group Management Protocol Multicast Routing Protocols Overview of Multicast Routing Protocols PIM-DM PIM-SM MSDP MSDP Anycast RP Source-Specific Multicast Overview of SSM Operation SSM Addresses IGMPv3 and SSM PIM-SM and SSM SSM Case Study Multicast and Policy Multicast and Policy Overview Controlling PIM Join and Register Messages Controlling BSR Messages Controlling MSDP SA Messages Implementing Multicast Scoping

Duration 3 Days 18 CPD hours In this 3 day customized Intermediate SQL course students will learn additional commands and functions using labs/activities/content that correlates with this content. By understanding SQL, you get the knowledge of fundamental queries associated with data management so that you can verify, monitor, and control all the activities operating in the database. Lesson 1 Substring Instr / CharIndex Convert (data types and with Formatting) Replace RowCount / RowNum / Top )n) ÿ(Oracle/SQL Server functions) Case / If Then Else statements Exists Clause Find Duplicates using Group by and have clause (and other tips for analyzing data) Lesson 2 Set operations (UNION, UNION ALL, INTERSECT, MINUS) GROUP BY extensions (ROLLUP, CUBE, and GROUPING SETS) Loops / Cursors Common Table Expressions (CTEs) Lesson 3 Temp Tables / Views Advanced Subqueries Regular Expressions (RegEx) Linked Server Queries Qualified subquery predicates Aggregate functions Optimizing queries SQL Injection Lesson 4 JSON Parsing With Partition By With Over Fuzzy Logic - MDS.mdq.[Similarity]ÿ Additional course details: Nexus Humans Intermediate SQL Custom 3-Day Private Class Outline training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Intermediate SQL Custom 3-Day Private Class Outline course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Anyone who is preparing to build and run Kubernetes clusters Overview By the end of the course, you should be able to meet the following objectives: Build, test, and publish Docker container images Become familiar with YAML files that define Kubernetes objects Understand Kubernetes core user-facing concepts, including pods, services, and deployments Use kubectl, the Kubernetes CLI, and become familiar with its commands and options Understand the architecture of Kubernetes (Control plane and its components, worker nodes, and kubelet) Learn how to troubleshoot issues with deployments on Kubernetes Apply resource requests, limits, and probes to deployments Manage dynamic application configuration using ConfigMaps and Secrets Deploy other workloads, including DaemonSets, Jobs, and CronJobs Learn about user-facing security using SecurityContext, RBAC, and NetworkPolicies This four-day course is the first step in learning about Containers and Kubernetes Fundamentals and Cluster Operations. Through a series of lectures and lab exercises, the fundamental concepts of containers and Kubernetes are presented and put to practice by containerizing and deploying a two-tier application into Kubernetes. Course Introduction Introductions and objectives Containers What and Why containers Building images Running containers Registry and image management Kubernetes Overview Kubernetes project Plugin interfaces Building Kubernetes Kubectl CLI Beyond Kubernetes Basics Kubernetes objects YAML Pods, replicas, and deployments Services Deployment management Rolling updates Controlling deployments Pod and container configurations Kubernetes Networking Networking within a pod Pod-to-Pod Networking Services to Pods ClusterIP, NodePort, and LoadBalancer Ingress controllers Service Discovery via DNS Stateful Applications in Kubernetes Stateless versus Stateful Volumes Persistent volumes claims StorageClasses StatefulSets Additional Kubernetes Considerations Dynamic configuration ConfigMaps Secrets Jobs, CronJobs Security Network policy Applying a NetworkPolicy SecurityContext runAsUser/Group Service accounts Role-based access control Logging and Monitoring Logging for various objects Sidecar logging Node logging Audit logging Monitoring architecture Monitoring solutions Octant VMware vRealize Operations Manager Cluster Operations Onboarding new applications Backups Upgrading Drain and cordon commands Impact of an upgrade to running applications Troubleshooting commands VMware Tanzu portfolio overview

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone who wants to develop a toolbox of personal stress management skills. Overview Upon successful completion of this course, students will be able to identify the best approach to handle a stressful situation; understand what lifestyle elements, routines and relaxation techniques can help reduce stress. In this course, students will apply a three-option method to address any stressful situation. Module One: Getting Started Workshop Objectives Pre-Assignment Pre-Test Action Plan Form Evaluation Form Module Two: Understanding Stress What is Stress? What is Eustress? Understanding the Triple ?A? Approach Practical Illustration Module Two Review Questions Module Three: Creating a Stress-Reducing Lifestyle Eating Properly Exercising Regularly Sleeping Well Practical Illustration Module Three Review Questions Module Four: Altering the Situation The First A Identifying Appropriate Situations Creating Effective Actions Practical Illustration Module Four Review Questions Module Five: Avoiding the Situation The Second A Identifying Appropriate Situations Creating Effective Actions Practical Illustration Module Five Review Questions Module Six: Accepting the Situation The Third A Identifying Appropriate Situations Creating Effective Actions Practical Illustration Module Six Review Questions Module Seven: Using Routines to Reduce Stress Planning Meals Organizing Chores Using a To-Do List Practical Illustration Module Seven: Review Questions Module Eight: Environmental Relaxation Techniques Finding a Sanctuary Using Music Seeing the Humor Practical Illustration Module Eight: Review Questions Module Nine: Physical Relaxation Techniques Soothing Stretches Deep Breathing Tensing and Relaxing1 Meditation1 Practical Illustration Module Nine: Review Questions Module Ten: Coping with Major Events Establishing a Support System Creating a Plan Knowing When to Seek Help Practical Illustration Module Ten: Review Questions Module Eleven: Our Challenge to You Creating a Stress Log Week One: Recording Events1 Week Two: Identifying Stressors and Creating a Plan1 Week Three: Creating New Habits Reviewing and Evaluating Practical Illustration Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Lessons Learned