221 Courses in Cardiff delivered Live Online

Course Overview This Life Coaching course offers an empowering and transformative learning experience designed to help learners develop the essential skills and insights needed to guide others towards personal growth and achievement. Covering the core principles of life coaching, emotional intelligence, communication techniques, and client management, this course equips learners with the tools to inspire change and foster resilience. By developing self-awareness and understanding behavioural patterns, learners will be able to create structured coaching plans tailored to individual client needs. Whether aiming to pursue a career in coaching or seeking to enhance leadership and mentoring capabilities, learners will finish the course with a clear understanding of ethical practices and business growth fundamentals. Upon completion, participants will be prepared to confidently support clients in achieving personal and professional goals while advancing their own personal development. Course Description The Life Coaching course delves into the essential aspects of professional coaching, beginning with its purpose, principles, and the critical role of self-awareness. Learners will explore the development of core beliefs, fear management, and the foundations of emotional intelligence to better understand client motivations and behaviours. Communication skills, including body language techniques, are covered in depth to enhance client engagement and rapport-building abilities. The course also introduces effective goal-setting frameworks, methods for structuring client sessions, and key attributes of successful life coaches. Additionally, learners will receive an introduction to basic business development strategies, helping them to establish and grow their own coaching practices. Ethical considerations form a crucial part of the training, ensuring learners are equipped to protect both themselves and their clients. With a balance of theoretical foundations and real-world application, learners will gain valuable skills to thrive in the coaching profession. Course Modules Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients (See full curriculum) Who is this course for? Individuals seeking to guide others towards personal and professional success. Professionals aiming to enhance leadership, mentoring, and coaching capabilities. Beginners with an interest in life coaching, personal development, or behavioural sciences. Entrepreneurs looking to establish a career in coaching or consultancy. Managers and HR professionals wishing to develop stronger coaching techniques within their teams. Career Path Life Coach Career Coach Executive Coach Leadership Development Specialist HR and Talent Development Professional Business Consultant Wellbeing Coach Mentoring Programme Coordinator

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

Course Overview The Care Certificate (15 Standards) course offers a foundational introduction to essential standards for individuals working in health and social care roles across the UK. Covering all 15 standards required by the Care Quality Commission (CQC), this course is designed to ensure learners understand their responsibilities, safeguarding protocols, and person-centred care approaches. It supports individuals in developing the knowledge needed to meet industry expectations in line with the Skills for Care guidelines. Upon completion, learners will be able to demonstrate a firm grasp of care values, communication techniques, infection control, and equality and diversity awareness, helping them integrate confidently into care settings. The Care Certificate provides an excellent starting point for those new to care roles or seeking to align their current practices with professional benchmarks. Course Description This course comprehensively covers the 15 core standards of the Care Certificate, including duty of care, communication, privacy and dignity, safeguarding adults and children, and health and safety. It provides detailed theoretical understanding to help learners develop a values-based approach aligned with UK care sector expectations. The course is structured to improve understanding of policies, legal frameworks, and workplace responsibilities in social care environments. Learners will explore topics such as person-centred support, infection prevention, mental health awareness, and handling information in care settings. The course supports learners in enhancing their understanding of the principles and frameworks that underpin professional conduct in care roles, helping them demonstrate competency across a wide range of subject areas relevant to both domiciliary and residential care roles. Course Modules: Module 01: Understand Your Role Module 02: Your Personal Development Module 03: Duty of Care Module 04: Equality and Diversity Module 05: Work in a Person-Centred Way Module 06: Communication Module 07: Privacy and Dignity Module 08: Fluids and Nutrition Module 09: Awareness of Mental Health, Dementia and Learning Disabilities Module 10: Safeguarding Adults Module 11: Safeguarding Children Module 12: Basic Life Support Module 13: Health and Safety Module 14: Handling Information Module 15: Infection Prevention and Control (See full curriculum) Who is this course for? Individuals seeking to start a career in health and social care. Professionals aiming to meet mandatory training requirements for care roles. Beginners with an interest in understanding care standards and regulations. Volunteers or support workers looking to formalise their knowledge in care settings. Career Path Care Assistant Support Worker Domiciliary Carer Healthcare Assistant Residential Care Worker Adult Social Care Professional

Course Overview The German Language Course for Beginners is designed to provide a comprehensive introduction to one of the world’s most widely spoken languages. Whether for travel, work, or personal enrichment, this course offers a solid foundation in speaking, reading, writing, and understanding German. Learners will gain essential communication skills, from everyday greetings to basic conversations, allowing them to navigate a variety of real-world situations confidently. The course focuses on developing vocabulary, pronunciation, sentence construction, and listening comprehension through engaging and accessible lessons. By the end of the course, learners will be able to understand and communicate basic ideas in German, laying the groundwork for further study or everyday interactions. This course is ideal for those seeking a structured and supportive environment to start their German language journey and aims to deliver practical outcomes that can be applied across travel, education, and professional settings. Course Description The German Language Course for Beginners offers an engaging exploration into the fundamentals of German communication. Through a series of structured lessons, learners will cover key topics such as introductions, numbers, days of the week, everyday vocabulary, basic grammar rules, verb conjugations, and common expressions. The course presents material in a logical progression to ensure that learners build confidence step-by-step, with an emphasis on pronunciation and conversational fluency. Interactive exercises, cultural insights, and simple dialogues enhance the learning experience, fostering both comprehension and retention. By participating in this course, learners will acquire the foundational skills necessary to engage in basic conversations, understand simple written texts, and grasp the structure of the German language. Designed for complete beginners, this programme offers a supportive and stimulating learning environment, making it a valuable stepping stone for further language study, career development, or international travel. Course Modules Module 01: Introduction to the German Language Module 02: German Alphabet and Pronunciation Module 03: Basic Greetings and Introductions Module 04: Numbers, Dates, and Time Module 05: Essential Vocabulary for Everyday Situations Module 06: Basic Grammar: Articles, Nouns, and Verbs Module 07: Forming Simple Sentences and Questions Module 08: Common Phrases and Daily Expressions Module 09: Introduction to German Culture and Customs (See full curriculum) Who is this course for? Individuals seeking to learn German for personal, educational, or travel purposes. Professionals aiming to enhance their career prospects through multilingual skills. Beginners with an interest in European languages and cultures. Students preparing for further German language studies or international opportunities. Career Path Tourism and Hospitality Sector Roles International Customer Support Positions Language Tutoring or Educational Support Translation and Interpretation Assistance Administrative and Office Roles in International Companies

Course Overview The 120 Hours TEFL (TESOL) Masterclass is a comprehensive programme designed for individuals aspiring to teach English as a foreign or second language. This course provides a robust foundation in teaching methodologies, linguistics, grammar, pronunciation, and classroom management. Learners will develop the confidence and competence needed to deliver engaging and effective English lessons across diverse cultural and educational settings. By the end of the course, participants will be equipped with the theoretical knowledge and instructional strategies to teach English successfully to learners of all ages and proficiency levels. This qualification opens the door to teaching opportunities worldwide, enhancing employability in an ever-expanding global market. Whether seeking to start a new career, travel while teaching, or advance existing skills, this course offers valuable expertise and an internationally recognised credential. Course Description This professionally structured TEFL (TESOL) Masterclass covers all the essential aspects of English language teaching. Modules explore topics such as second language acquisition, teaching receptive and productive skills, lesson planning, classroom management, and the integration of technology into teaching. Learners will gain a solid grounding in linguistics, master techniques for teaching grammar, vocabulary, pronunciation, and discover innovative ways to motivate students through games and activities. Throughout the course, participants will build essential skills for creating dynamic learning environments and adapting teaching methods to different learner needs. With a focus on academic excellence and professional development, this course prepares learners for a rewarding career in English language teaching across schools, private institutions, and online platforms. Upon completion, learners will possess a deep understanding of English teaching practices, ready to inspire students and contribute meaningfully to educational communities around the world. Course Modules Module 01: Introduction to English Language Teaching and Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment (See full curriculum) Who is this course for? Individuals seeking to teach English to speakers of other languages. Professionals aiming to transition into the education sector or broaden their teaching credentials. Beginners with an interest in English language teaching and global communication. Travellers and expatriates looking to pursue international teaching opportunities. Recent graduates considering a career in education and language instruction. Career Path English as a Foreign Language (EFL) Teacher English as a Second Language (ESL) Instructor Online English Tutor Academic English Teacher English Language Programme Coordinator English Curriculum Developer Private Language Institute Teacher International School English Teacher

Course Overview The Nursing Assistant Diploma offers an in-depth introduction to the fundamental principles and practices of nursing support. This comprehensive course provides learners with essential knowledge of patient care, healthcare standards, ethical practices, and communication techniques within various healthcare settings. Designed to prepare individuals for a rewarding career in healthcare, the course emphasises the importance of safety, hygiene, infection control, and effective patient interaction. By completing this programme, learners will develop a strong foundation in the roles and responsibilities of a nursing assistant, enhancing their competence and confidence to contribute effectively within multidisciplinary healthcare teams. Graduates will be well-equipped to support patient care delivery across hospitals, residential homes, and community care environments. This diploma also provides an ideal stepping stone for further professional development in the healthcare sector, setting learners on a clear path towards meaningful employment and continuous advancement within the nursing field. Course Description The Nursing Assistant Diploma is carefully structured to guide learners through the essential areas of healthcare support. Covering topics such as nursing fundamentals, healthcare legislation, communication skills, infection control, medication administration, and patient mobility, the course ensures a thorough understanding of the nursing assistant role. Learners will explore the professional standards expected in healthcare environments and acquire valuable knowledge regarding patient hygiene, nutrition, oxygenation, and pain management. The curriculum fosters critical skills necessary for maintaining health and safety in clinical settings while promoting compassionate and ethical patient care. By the end of the course, learners will have developed the ability to assist nursing teams, contribute to patient wellbeing, and respond appropriately to a range of care scenarios. Designed to accommodate learners from all backgrounds, the Nursing Assistant Diploma prepares individuals for career opportunities in hospitals, care homes, rehabilitation centres, and other healthcare organisations. Course Modules Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part – 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part – 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing (See full curriculum) Who is this course for? Individuals seeking to build a career as a Nursing Assistant. Professionals aiming to enhance their healthcare support skills. Beginners with an interest in nursing and patient care. Career changers looking to enter the healthcare sector. Healthcare support workers wishing to formalise their skills with a recognised qualification. Career Path Nursing Assistant Healthcare Support Worker Care Assistant Residential Care Worker Community Healthcare Worker Rehabilitation Support Assistant Patient Care Assistant Healthcare Administrative Support Staff

Course Overview The Level 3 Diploma in Health and Social Care provides a comprehensive introduction to the fundamental principles, practices, and responsibilities involved in supporting individuals across health and social care settings. This course covers communication techniques, safeguarding, professional ethics, legal frameworks, and risk management, offering a thorough understanding essential for a successful career. Learners will gain the knowledge needed to promote equality, uphold rights, and support the wellbeing of vulnerable individuals. Designed to prepare learners for employment or further study, this diploma develops critical skills valued within the sector, including decision-making, professional conduct, and awareness of care standards. Upon completion, learners will be well-equipped to contribute meaningfully to a range of health and social care environments, ensuring they make a positive impact on service users' lives and outcomes. The course offers strong foundations for those aspiring to work confidently and ethically within one of the UK's most important industries. Course Description The Level 3 Diploma in Health and Social Care offers in-depth training across key areas crucial for effective practice within the sector. The curriculum includes an exploration of communication strategies, safeguarding procedures, professional standards, legal obligations, and ethical considerations. Learners will develop a clear understanding of their role as caregivers and healthcare professionals, learning how to promote diversity, equality, and the rights of those in their care. Through a structured learning journey, students will build essential skills such as critical thinking, risk assessment, and compliance with health and safety responsibilities. The course provides an engaging learning experience that fosters personal development, enhances industry-relevant knowledge, and prepares learners to meet the demands of various care settings. Whether aiming for immediate employment or progression to further qualifications, this diploma serves as a stepping stone to a rewarding career supporting others and improving health and social care services across the community. Course Modules Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build foundational knowledge in health and social care. Professionals aiming to enhance their understanding of industry regulations and ethical practice. Beginners with an interest in pursuing a career in health and social care. Career changers looking to enter the health and social care sector. Career Path Healthcare Support Worker Care Coordinator Social Care Worker Residential Care Officer Healthcare Assistant Community Support Worker Welfare Support Worker Mental Health Support Worker

Course Overview The British Sign Language (BSL) Level 1 & 2 course offers a comprehensive foundation for learners keen to develop effective communication skills within the Deaf community. This course covers key vocabulary, everyday conversations, and cultural understanding across two recognised qualification levels. Through engaging modules, learners will build confidence in signing across a range of topics including greetings, family, transport, work, health, and leisure activities. The course provides a flexible learning experience, enabling learners to study at their own pace while gradually advancing from basic to more complex sign language structures. By the end of the course, learners will be able to confidently engage in conversations, describe people, express opinions, and interpret dialogues with greater fluency. Whether for personal growth, professional development, or community involvement, this course equips learners with the communication tools needed to create more inclusive and supportive environments for Deaf individuals. Course Description The British Sign Language (BSL) Level 1 & 2 course is structured to guide learners through a progressive journey, starting with the alphabet, fingerspelling, and simple daily interactions, before advancing to complex dialogues and storytelling. Key topics include family life, the home environment, weather, transport, work, hobbies, shopping, health, and holidays. Learners will engage with a variety of video dialogues—both with and without voice-over and subtitles—designed to enhance visual communication skills and comprehension. This learning experience not only builds practical sign language ability but also deepens understanding of Deaf culture, encouraging effective and respectful communication. With a focus on clarity, repetition, and gradual development, learners will acquire the skills needed to hold structured conversations, ask and respond to questions, and share detailed personal or professional information in BSL. The course aims to support learners in becoming confident and culturally aware communicators across different social and professional contexts. Course Modules Module 01: British Sign Language (BSL) Level 1 Online Course Module 02: Alphabet Fingerspelling and Names Practice Module 03: Greetings Module 04: Family, Question Forms and Family Story Module 05: Rooms in the House Vocabulary Module 06: Colours Module 07: Questions and Statements about the Home Module 08: Animals Module 09: Numbers and Money Module 10: Time and Months of the Year Module 11: Describing Ages Module 12: Weather Module 13: Transport Module 14: Directions Module 15: Hobbies Module 16: Work Module 17: Food and Drink Module 18: Dialogues (No Voice, No Subtitles) Module 19: Dialogues (With Voice and Subtitles) Module 20: Bonus: 5 Stories (With Voice and Subtitles) Module 21: Bonus: 5 Stories (No Voice Over) Module 22: Level 2 British Sign Language Module 23: Family Vocabulary Module 24: Describing People and Animals Module 25: Activities at School Module 26: Jobs and Activities at Work Module 27: Time Module 28: Activities in the Home Module 29: Leisure Activities Module 30: Opinions, Likes and Dislikes Module 31: Illnesses and Health Module 32: Eating and Drinking Module 33: Shopping and Spending Module 34: Travel and Holidays Module 35: Level 2 Dialogues (Without Voice and Subtitles) Module 36: Level 2 Dialogues (With Voice Over and Subtitles) Module 37: 5 Stories (No Voice Over and No Subtitles) Module 38: 5 Stories (With Voice Over and Subtitles) Module 39: Level 2 BSL Dialogues and Stories (See full curriculum) Who is this course for? Individuals seeking to communicate confidently with the Deaf community. Professionals aiming to enhance communication skills in inclusive workplaces. Beginners with an interest in sign language and Deaf culture. Teachers, healthcare workers, and public service providers. Parents, family members, or friends of Deaf individuals. Career Path BSL Interpreter (after further study and qualifications) Communication Support Worker Deaf Support Assistant Special Educational Needs (SEN) Teaching Assistant Community Support Worker Customer Service Advisor in accessible services Healthcare and Social Care Assistant Voluntary roles supporting Deaf organisations

Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.

Our teams are increasingly built from colleagues from around the world, each of whom has their own unique culture and communication style. We can help you embrace, enjoy and harness the diversity in teams for incredible outcomes! This course includes: The impact on the team of language and cultural differences Communication techniques for an effective global team The importance of clarity and commitment The difference in planning and scheduling across cultures Different perceptions of power and leadership Leveraging the diversity in your team