261 Courses in Cardiff delivered Live Online

Are you looking to Scale with Purpose AND Grow the Value of your business? Join us for our FREE world-renowned SCALING UP Business Growth Workshop to learn the 7 tips (at least!) on how to Scale with Purpose. Scale your business and accelerate profitable growth using the time-tested and results-driven Scaling Up methodology.  We will introduce you to our proven systems and tools which have successfully enabled over 40,000 business leaders, owners and their leadership teams to achieve sustainable growth. You'll learn the keys to PEOPLE, STRATEGY, EXECUTION AND CASH. Work smarter, not harder. Scale faster and avoid the pitfalls What: A FREE Scaling Up event to help you understand how to scale with purpose and grow your value Why: Clarity - it's about taking time out to plan. To create the plan for your next 90 days and for 2025 Where: Online When: Wednesday November 13th 2024 2pm-3.30pm (UK) This isn't just a seminar where you sit and absorb - you will be working ON your business so you go away with renewed clarity about what to do next...

Course Overview The Business Leadership course is designed to empower aspiring and existing leaders with the core competencies required to thrive in dynamic business environments. Through a structured and comprehensive learning journey, this course equips learners with strategic insights into management functions, leadership styles, organisational development, and performance enhancement. It explores key areas such as emotional intelligence, talent management, and ethical decision-making, while also covering communication, conflict resolution, and risk management. Whether you are aiming to lead teams, shape organisational direction, or drive change, this course delivers a strong foundation in leadership theory and practice. Learners will benefit from a thorough understanding of leadership frameworks that are essential for influencing, inspiring, and navigating complex workplace challenges. Upon completion, learners will be well-positioned to step into leadership roles or enhance their contribution to existing roles with confidence and clarity. Course Description This course delves into the essential components of effective business leadership by blending leadership theory with key managerial disciplines. Learners will explore leadership styles, employee motivation strategies, and succession planning, alongside modules on communication skills and managing meetings. Additional topics such as negotiation, conflict management, stress handling, and emotional intelligence provide a holistic perspective on leadership responsibilities. The course also examines organisational skills, risk management, and corporate responsibility—offering learners a solid grasp of strategic and ethical leadership. With practical knowledge of Microsoft Word, Excel, and PowerPoint integrated into the curriculum, learners will also gain competence in using essential tools for business documentation and presentations. Ideal for professionals looking to refine their leadership approach or aspiring individuals preparing for management roles, this course delivers comprehensive guidance on how to lead effectively and ethically across a range of business contexts. Course Modules: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint (See full curriculum) Who is this course for? Individuals seeking to build leadership capabilities for organisational roles. Professionals aiming to progress into managerial or executive positions. Beginners with an interest in leadership, team management, or business strategy. Entrepreneurs or business owners wanting to lead teams more effectively. Career Path Team Leader Department Manager Operations Supervisor Project Coordinator Human Resources Officer Business Consultant Organisational Development Executive Corporate Trainer

Course Overview This Leadership and Management course provides a comprehensive foundation for individuals aiming to thrive in supervisory or managerial positions across diverse sectors. Designed to enhance your ability to lead with confidence and integrity, the course explores essential leadership theories, management practices, and strategic planning methods. Learners will gain valuable insight into how to cultivate high-performing teams, manage organisational change, and apply ethical leadership principles. With a strong emphasis on effective communication, conflict resolution, and time management, this course ensures a well-rounded understanding of what it takes to guide teams, influence stakeholders, and achieve long-term business objectives. Whether you are aspiring to step into a leadership role or looking to refine your current management approach, this course equips you with the knowledge and awareness needed to lead with purpose and efficiency. Course Description This course delves into the key components of effective leadership and structured management. Covering everything from leadership theories and performance enhancement to organisational skills and emotional intelligence, it is structured to build your capability in motivating teams, handling workplace dynamics, and aligning business goals with people development. Topics such as negotiation, talent management, succession planning, and risk management are explored in depth, supported by modules on communication and corporate responsibility. You will also examine strategies for managing stress, driving change, and responding to office politics constructively. Through a structured and professionally developed curriculum, learners will develop a nuanced understanding of leadership principles and the core responsibilities that accompany managerial roles. This course encourages thoughtful, ethical, and informed leadership, enabling you to foster positive work environments and drive impactful results within any organisation. Course Modules: Module 01: Introduction to The Course Module 02: Understanding Management and Leadership Module 03: Leadership Theories Module 04: Improving Management and Leadership Performance Module 05: High Performance Teams Module 06: Motivating Employees Module 07: Organisational Skills Module 08: Talent Management Module 09: Succession Planning Module 10: Business Process Management Module 11: Communication Skills Module 12: Negotiation Techniques Module 13: Managing Meetings and Giving Feedback Module 14: Managing Change Module 15: Time Management Module 16: Stress Management Module 17: Emotional Intelligence in Leadership Module 18: Managing Conflict Module 19: Dealing with Office Politics Module 20: Risk Management Module 21: Corporate Responsibility and Ethics (See full curriculum) Who is this course for? Individuals seeking to build leadership confidence and strategic thinking. Professionals aiming to transition into management or senior roles. Beginners with an interest in leadership principles and organisational development. Team leads, supervisors, and aspiring managers across industries. Career Path Team Leader Operations Manager Human Resources Officer Department Head Business Development Manager Strategy Consultant Corporate Trainer Project Coordinator Office Manager Organisational Development Advisor

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

Course Overview This Workplace Communication Management course provides a well-rounded understanding of how communication functions within professional environments, equipping learners with the ability to navigate various workplace dynamics with clarity and confidence. From understanding the importance of stakeholder communication to overcoming barriers and developing interpersonal skills, this course is designed to enhance effectiveness across all levels of an organisation. Learners will explore the role of cultural influences, language use, and internal communication structures that impact workplace productivity and cohesion. By the end of the course, individuals will be equipped to handle communication responsibilities more effectively, contribute to a healthier work culture, and support organisational goals through better message delivery and reception. Whether working independently or as part of a team, learners will find the content applicable across a range of industries and roles, providing long-term benefits in managing workplace interactions and aligning communication with broader business objectives. Course Description This comprehensive course delves into the theory and application of workplace communication, with a focus on developing clear, consistent, and context-appropriate messaging. Learners will begin by examining the importance of internal communication and its influence on stakeholders. The course addresses barriers such as misinterpretation, cultural misunderstandings, and language inefficiencies, offering strategies to overcome them. Modules also cover the impact of organisational culture on communication, the use of professional language, and maintaining effective interpersonal relationships. Designed for those who wish to strengthen their communication capabilities in a structured environment, the course encourages reflective learning and the application of communication principles across varied workplace scenarios. Emphasis is placed on building mutual understanding and aligning communication efforts with organisational aims. Upon completion, learners will be able to foster clearer communication lines, improve workplace engagement, and manage communication challenges with increased confidence and awareness. Course Modules: Module 01: Information and Communication for Stakeholders Module 02: Communication & Barriers Module 03: Culture and Communication in the Workplace Module 04: Language and Effective Communication Module 05: Business Communication & Interpersonal Relationships Module 06: Communication Improvement at Workplace (See full curriculum) Who is this course for? Individuals seeking to build strong workplace communication skills. Professionals aiming to improve organisational communication and team engagement. Beginners with an interest in corporate communication and business relations. HR personnel, managers, and team leaders looking to foster better communication culture. Career Path Communication Officer Team Leader or Supervisor Human Resources Assistant Office Administrator Business Development Coordinator Internal Communications Specialist Customer Relationship Manager

Course Overview The Payroll Management Course provides a comprehensive introduction to the critical processes involved in managing employee compensation and workforce planning. Designed to equip learners with both theoretical knowledge and practical frameworks, this course explores essential aspects such as resourcing, talent management, job analysis, and employer branding. Through a structured learning experience, learners will develop an in-depth understanding of how effective payroll and talent strategies contribute to organisational success. Whether advancing within an existing role or preparing for a new career, participants will emerge with the confidence to manage payroll processes in alignment with broader human resource strategies. By the end of the course, learners will have a strong foundation to support organisational compliance, drive employee engagement, and contribute to business objectives through proficient payroll and resource planning. Course Description This Payroll Management Course delves into key areas vital to successful HR and payroll operations, from resourcing and talent management to performance evaluation and employer branding. Throughout the modules, learners will engage with topics such as talent planning, coaching and development, job analysis and design, and the identification of improvement opportunities within talent management systems. The course promotes a thorough understanding of how payroll intersects with broader human resources functions, providing learners with critical insights into creating effective workforce plans. Skills in workforce strategy, talent retention, and employer branding are emphasised, enabling participants to approach payroll management with a strategic and analytical mindset. Designed with clear progression and accessible learning materials, the course prepares learners to apply industry-relevant knowledge confidently in organisational settings, strengthening their professional development and career prospects. Course Modules Module 01: Introduction to Resourcing and Talent Management Module 02: Resourcing and Talent Planning Module 03: Talent Management and The Role of Recruiting Module 04: Coaching, Training and Development Module 05: Performance Management Module 06: Benefits of Talent Management Module 07: Planning Human Resources Module 08: Job Analysis and Design Module 09: Employer Branding Module 10: Improvement Opportunities of Talent Management System (See full curriculum) Who is this course for? Individuals seeking to build expertise in payroll and workforce planning. Professionals aiming to enhance their career prospects within human resources or payroll departments. Beginners with an interest in employee management and compensation processes. Business owners and managers wishing to strengthen their internal HR practices. Career Path Payroll Administrator HR Officer Talent Acquisition Specialist Workforce Planning Coordinator Human Resources Manager Compensation and Benefits Analyst Employer Branding Specialist HR Strategy Consultant

Course Overview The GDPR Certificate course provides an essential foundation for understanding the General Data Protection Regulation (GDPR) and its implications for businesses and individuals. This course offers a comprehensive guide to GDPR principles, legal obligations, and the responsibilities of data controllers and processors. Learners will develop a strong grasp of compliance strategies, risk management practices, and data subject rights. By completing this course, individuals will gain the knowledge needed to support GDPR compliance within organisations, enhancing both personal expertise and professional credibility. The course is designed to be accessible and engaging, making it ideal for those entering data protection roles, as well as professionals seeking to update their knowledge. Upon successful completion, learners will be better equipped to contribute to organisational governance, reduce compliance risks, and promote ethical data handling practices across various industries. Course Description This GDPR Certificate course delves deeply into the key areas of General Data Protection Regulation, offering a structured exploration of its background, core principles, and practical application. Learners will study topics such as lawful bases for processing, data subject rights, breach management, and the roles of the Information Commissioner's Office (ICO). The course also covers organisational responsibilities including data protection impact assessments (DPIAs) and record-keeping requirements. Designed to provide a professional and comprehensive learning experience, this course builds analytical skills and regulatory awareness, preparing individuals to address GDPR obligations confidently. Through detailed explanations and real-world scenarios, learners will develop the ability to interpret legislation, support compliance strategies, and foster a culture of data protection within their workplace. The course is well-suited for a wide range of learners, from complete beginners to professionals needing formalised GDPR training to enhance their career prospects. Course Modules Module 01: Introduction to GDPR Module 02: Key Terms and Definitions Module 03: Principles of Data Processing Module 04: Rights of Data Subjects Module 05: Lawful Bases for Data Processing Module 06: Roles and Responsibilities of Data Controllers and Processors Module 07: Data Protection Impact Assessments (DPIAs) Module 08: Data Breach Management and Notification Module 09: Accountability and Record Keeping Module 10: Enforcement, Penalties, and the Role of the ICO (See full curriculum) Who is this course for? Individuals seeking to understand and apply GDPR principles. Professionals aiming to ensure their organisation’s data compliance. Beginners with an interest in data protection and privacy regulations. Compliance officers, administrators, or managers looking to enhance regulatory knowledge. Business owners wishing to safeguard organisational data practices. Career Path Data Protection Officer (DPO) GDPR Compliance Specialist Information Governance Officer Legal and Compliance Consultant Risk and Compliance Analyst Data Privacy Advisor Administrative roles requiring data protection expertise

Course Overview This comprehensive course in Supply Chain Management, Purchasing & Procurement equips learners with the essential knowledge to understand, analyse, and optimise supply chain functions. It covers the full spectrum of the supply process—from supply chain fundamentals and logistics planning to procurement cycles and supplier relationship management. Learners will gain insights into the critical drivers of supply chain performance, effective purchasing techniques, and risk mitigation strategies. By the end of the course, participants will be able to evaluate supply chain efficiency, manage procurement processes with confidence, and contribute to organisational success through strategic sourcing. Whether you are looking to start a career in this field or elevate your existing role, this course provides a structured foundation to support long-term career growth and operational excellence. Course Description The Supply Chain Management, Purchasing & Procurement course delves into key topics such as transport management, quality control, inventory strategies, and e-procurement systems. Through carefully structured modules, learners explore how to manage supplier relationships, develop category strategies, and navigate the complexities of competitive bidding. Emphasis is placed on understanding logistics frameworks, procurement tools, and risk analysis within global supply chains. The curriculum also highlights the pivotal role procurement plays in organisational success and how purchasing decisions impact overall business performance. Learners will be guided through the intricacies of purchasing toolkits, contract management, and process improvement, enhancing their ability to identify cost-saving opportunities and align supply activities with business objectives. By the end of this course, students will be well-prepared to operate effectively within a wide range of supply chain and procurement functions. Course Modules: Module 01: Supply Chain Basics Module 02: Supply Chain Drivers Module 03: Introduction to Logistic Management Module 04: Planning Framework for Logistics Module 05: Transport Management Module 06: Role of Procurement in an Organisation Module 07: The Purchasing Cycle Module 08: Purchasing Toolkits Module 09: Managing Competitive Bids Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Analysing and Reducing Risk in the Supply Chain Module 13: Improving Efficiency and Accuracy Module 14: Category Management Module 15: Inventory Management Module 16: E-Procurement (See full curriculum) Who is this course for? Individuals seeking to build a strong understanding of supply chain and procurement operations. Professionals aiming to progress into purchasing, logistics, or supplier management roles. Beginners with an interest in supply chain, logistics, or business operations. Business owners or entrepreneurs wanting to manage procurement functions more effectively. Career Path Supply Chain Analyst Procurement Officer Purchasing Manager Logistics Coordinator Inventory Controller Vendor Relationship Manager Operations Executive Category Manager

Course Overview This course on "Capital Budgeting & Investment Decision Rules" provides a comprehensive foundation in the key concepts and techniques used in evaluating long-term investments. Covering fundamental methods such as Net Present Value (NPV), Payback Period, and Internal Rate of Return (IRR), the course explores how businesses make critical decisions on capital allocation. Learners will gain a deep understanding of the tools used to assess the financial viability of projects, ensuring they can apply these methods in real-world situations. This course is designed to equip professionals with the knowledge to evaluate investment opportunities effectively and contribute to strategic decision-making. Course Description The "Capital Budgeting & Investment Decision Rules" course delves into essential financial decision-making techniques used by organisations to evaluate potential investments. Topics include the NPV method, Payback Period, IRR, and how to assess projects with varying timelines. Learners will explore the advantages and limitations of each method and understand their applications in different business contexts. The course also covers the evaluation of projects with different durations and how to select the best investment strategies to achieve organisational goals. Through this learning experience, participants will acquire the analytical skills necessary to make informed capital budgeting decisions, ultimately strengthening their financial decision-making acumen. Course Modules Module 01: Introduction Module 02: NPV Method Module 03: Payback Period Method Module 04: Internal Rate of Return (IRR) Module 05: Evaluating Projects in Different Lives Module 06: Conclusion (See full curriculum) Who is this course for? Individuals seeking to understand capital budgeting methods. Professionals aiming to enhance their financial analysis skills. Beginners with an interest in finance and investment decision-making. Anyone looking to develop their knowledge in investment evaluation techniques. Career Path Financial Analyst Investment Analyst Corporate Finance Professional Project Manager Risk Manager Business Consultant

Course Overview This comprehensive Level 5 course is designed to empower aspiring and current training professionals with the knowledge, techniques, and confidence to coach and mentor other trainers towards excellence. "Train the Trainer Coach: Trainer's Guide to Growth & Excellence" offers an in-depth exploration of modern training principles, coaching methodologies, and leadership strategies specifically tailored for those responsible for developing trainers within organisations. The programme focuses on structured learning, reflective practice, and strategic development—equipping learners with the ability to build impactful training environments and promote a culture of continuous improvement. Upon completion, learners will be able to support trainer performance, implement quality training systems, and lead professional growth initiatives within learning and development settings. Course Description This advanced training programme delves into the art and science of coaching trainers, providing a strategic approach to building trainer capacity and fostering excellence in learning delivery. Learners will explore key areas including adult learning theory, coaching psychology, feedback models, training evaluation, and performance enhancement. The course encourages analytical thinking and self-awareness, allowing participants to reflect on their own coaching style while developing frameworks to guide and support others. Whether you're managing a team of in-house trainers or aspiring to take on leadership roles in learning and development, this course provides a structured pathway to help you elevate the effectiveness of training programmes. Learners will also develop their skills in strategic planning, talent development, and fostering engagement across diverse learning cohorts. Course Modules: Module 01: Train the Trainer Coach: Complete Guide to Coaching Trainers (See full curriculum) Who is this course for? Individuals seeking to become coaching-focused training professionals. Professionals aiming to support the development of trainers within organisations. Beginners with an interest in coaching, mentoring, or learning and development. Training managers and HR personnel responsible for upskilling training teams. Career Path Learning and Development Coach Training Manager Corporate Trainer Development Lead Learning Consultant Organisational Development Specialist