158 Courses in Cardiff delivered Live Online

AAT Bookkeeping Course Overview Are you looking to develop a career in Bookkeeping? As a successful Bookkeeper, you could earn on average more than £25,000 per year. (Source: National Career Service). And if you want to become a certified bookkeeper with AATQB (AAT Qualified Bookkeeper) status, then it is mandatory that you complete the AAT bookkeeping course to build a successful career in bookkeeping.  Bookkeeping Course Duration You can expect the AAT bookkeeping distance learning courses to take up to 6 months to complete for most students given that you attend classes and assessments regularly. Bookkeeping Courses Tutors Osborne Training tutors are highly qualified with extensive knowledge of bookkeeping. They helped thousands of students to achieve over 96% pass rate and to reach their career goal. They are industry recognised for bookkeeping courses in UK. Bookkeeping Courses from London Campus  Evening, Weekend and Daytime sessions for AAT Bookkeeping courses are offered from London campus. Why Osborne Training? Osborne Training tutors are expert and with many years of industry experience You get 24/7 Access to the State of the Art Virtual Learning Campus Free High quality study material Free exam preparation kit Flexible payment option available Expert Tutorial support from the tutor Student Discount Card from NUS* Exam Booking Service at our campus Various Campus around UK Free Tablet PC ( For Limited Period) Osborne Books are provided for AAT Bookkeeping Courses. Once you successfully complete the bookkeeping course, you will get a certificate from AAT to confirm your professional bookkeeping qualification achievement. Jobs available for Bookkeeper Senior Credit Controller Sales/Purchase Ledger Clerk Accounts senior Senior Bookkeeper In these roles, you could earn on average more than £25,000 annually. (Source: National Career Service) This AAT bookkeeping course is awarded by AAT and broken down into two levels, AAT Foundation Certificate in Bookkeeping  (also known as AAT Level 2 Bookkeeping) Bookkeeping Transactions Bookkeeping Controls Advanced Certificate in Bookkeeping Advanced Bookkeeping Final Accounts Preparation Indirect Tax Once you pass all 5 assessments successfully, you can gain AATQB status giving you competitive edge to build a successful career as a bookkeeper.

In this week’s RESULTS Mastery Live, we are going to discuss how to use email marketing to increase sales.

Sage Line 50 Accounting / Bookkeeping Training - Fast Track If you're looking to gain competency in the world's most popular bookkeeping software, the Sage 50 Computerised Accounting course will teach everything you need to know, while helping you gain a recognised qualification. This Course is designed to provide individuals from beginner to advanced knowledge of bookkeeping and Sage 50 accounts. It is intended for individuals who aim to improve career prospects and to be able to better financial management and control of business. This course covers Level 1-3 of Sage 50 Bookkeeping/Accounting Training. Every business, no matter how large or small, is required by law to 'keep books'. Therefore, Bookkeepers play a vital role within organisations; ensuring records of individual financial transactions are accurate, orderly, up to date and comprehensive. If you are organised and methodical, like working through documents and enjoy seeing a set of figures add up properly, then bookkeeping is the career for you. What qualification will I gain? You have the choice to gain certification from one of the following awarding bodies. CERTIFICATION FROM SAGE (UK) As Osborne Training is a Sage (UK) Approved training provider, you could gain the following qualifications provided that you book and register for exams and pass the exams successfully: Sage 50c Computerised Accounting Course (Level 1) Sage 50c Computerised Accounting Course (Level 2) Sage 50c Computerised Accounting Course (Level 3) Level 1 Working with Sage 50 Accounts Program Basics. Creating Account names, Numbers & Bank Payments Financials Bank Reconciliations Generating Customers Invoices Monitoring Customer Activity Generating Product Invoices & Credit Notes Compiling & Sending Customer Statements Creating Customer Receipts & Purchase Invoices Supplier Payments Managing Recurring Entries Generating Reports & Information The Active Set-Up Wizard VAT Changes. Level 2 An overview of the Sage program Entering opening balances, preparing and printing a trial balance Creating customer records Creating supplier records Setting up opening assets, liabilities and capital balances, Producing routine reports Checking data, Entering supplier invoices Posting error corrections, amending records Invoicing, generating customer letters, entering new products, checking communication history Banking and payments, producing statements, petty cash Audit trails, correcting basic entry errors, reconciling debtors and creditors Creating sales credit notes, Processing purchase credit notes Preparing journals Verifying Audit Trail Purchase orders, processing sales orders Processing Trial Balance Creating Backups Restoring data Writing-off bad debts Level 3 Creating a Chart of Accounts to Suit Company Requirements Sole Trader Accounts preparation The Trial Balance preparation Errors in the Trial Balance Disputed Items Use of the Journal Prepare and Process Month End Routine Contra Entries The Government Gateway and VAT Returns Bad Debts and Provision for Doubtful Debts Prepare and Produce Final Accounts Management Information Reports Making Decisions with Reports Using Sage The Fixed Asset Register and Depreciation Accruals and Prepayments Cash Flow and Forecast Reports Advanced Credit Control

LEARN HOW IRIDOLOGY CAN MAKE A HUGE CONTRIBUTION TO ANY COMPLEMENTARY PRACTICE A MESSAGE FROM THE AUTHOR I want to welcome you most warmly to the study of Iridology. Students of our course have taken their knowledge out into the world of practice and they have been able to see more penetratingly into the health of their patients. They have seen many truths about causes and effects in health and disease - that is what allows you to understand those extra things that make you into an even better healer. I think you are going to find this the most intriguing and absorbing study and, certainly, that is my sincere hope. As you precede, much of what you learn will amaze you and inspire wonder at the ways of the human body and mind. As you tread this very special road, I pass on to you the words that Bernard Jensen gave me years ago when I was his student, inscribed upon the inside cover of his book: “Seek the Higher Values in Life”. DR. LAWRENCE PLASKETT WHAT IS IRIDOLOGY? Iridology is the art of iris analysis. The iris is connected to the brain via the hypothalamus and can give naturopathic read outs on tissue conditions in various parts of the body. With training and practice it is possible to read signs indicative of biochemical, emotional and environmental influences that are hard to determine by other means. We can thus interpret health (and even aspects of personality) by close examination of the eyes, using suitable illumination and a magnifying glass. The close relationship between naturopathic iridology as an assessment tool and nutritional therapy and other naturopathic disciplines continues and grows closer. Now Iridology can make a huge contribution to complementary therapeutic practice and enhanced by our wonderful digital collection of eye photographs, the learning process with the Plaskett International College is a profound and exciting one. We teach Iridology quite separately from other topics and anyone who possesses, or expects to possess, a practitioner's qualification in any therapeutic discipline, may join the course. Course Duration 12 months Study Hours 200 hours Course Content 9 sections Course Fee £495 How Can Iridology Help Practitioners? Examples of how iridology can help practitioners Did you know that some iris features are so very plain that you can see them with the naked eye in ordinary social contact? You can see from two or three feet away in many cases that the person has a toxic digestive system (a strong wide dark ring around the pupil margin). You can often tell that the person has an overactive stomach (a narrow bright white ring very close to the pupil). You can tell when the skin is overlaid with toxins so that the skin's function in excreting toxins from the body is jeopardised (very narrow dark ring around the iris margin). You can tell in some people (rather advanced cases) that they suffer badly from sodium and potassium imbalance and have placed themselves at potential risk from cholesterol accumulation (the so-called corneal arcus, a white or off-white cloudy deposit, usually fairly thick, around the iris margin).  Another example is the ring of spots or 'tophi' represented by the lymphatic rosary. Its mere presence tells one that there is sluggishness in the lymphatic system. When these tophi are darkly pigmented, the situation gives rise to concern for the possible generation of lymphatic illness. Using the precise positioning of iris reflex areas contained on the iris chart, one may distinguish many key points of analysis. Areas of stress and tension can be pinpointed by identifying 'contraction furrows’. Past injuries and adhesions show themselves as contortions of the normally regular and even iris fibres. You can answer questions like:- Is it the pancreas or the liver that is responsible for the trouble? Is the patient's hypertension caused by a defect of or toxic deposits in the particular brain area that is geared to control blood pressure? One of Jensen's rather dramatic illustrations is of the iris of a man who has just been shot. It shows the precise areas of tissue damage within the body and the response is very fast. The number of potential examples is almost without limit. The above may suffice to show the types of things that iridology can do for practitioners. We hope it will help you decide to study Iridology with the Plaskett International College. Course Overview The course covers the nature of iris observation, the nutritive zone, the iris chart, the chronic and acute, the intestinal and stomach zones and nerve collarette, the constitution type, respiratory system, lacunae, open lacuna, inherent weaknesses, the organs of elimination, other organs, special signs, complete diagnosis of a subject. The treatment of the topic follows the principles of Bernard Jensen in the USA. Once the basics have been learnt, the course teachings then extend considerably by bringing in the work of Dorothy Hall and of Dr Josef Deck, both of which are the subject of a special presentation during the course. The published insights of Farida Sharan and Harri Wolf, while not separately presented, also influence the presentation of the course material. Both the Australian School, (Dorothy Hall) and the German School, (Dr Deck/Harri Wolf), offer an added dimension to the study and interpretation of the constitution. PERSONALITY ASPECTS & CONSTITUTIONAL TYPES The study focuses upon the different personality aspects, which show up in different constitutional types. Dorothy Hall gives insights into what contributes to various different types of personality and their emotional and mental responses and their pre-dispositions to health or disease. Different sorts of people can have different priorities, preferences and imperatives built into their very nature from or before birth, sometimes determining the course of their entire lives and their attitudes to the world and to other people. AN EMPATHY BETWEEN PATIENT & PRACTITIONER The course teaches an understanding of these types and facilitates an empathy between patient and practitioner. It shows how people of the differing constitutional types are likely to go out of balance either mentally or emotionally and how their vulnerability to various physical ailments varies. The German School offers a very exciting and precise approach to the constitutional types, which is really quite different, but no less helpful. It highlights variations in the susceptibility to diseases of different organs and systems. THE 3 SCHOOLS OF THOUGHT It is a prime purpose of this course, not only to teach these differing positions, but also to demonstrate how it is that all three of these major schools of Iridology embody different aspects of the truth, how each is individually valuable and how a full and deep understanding of the meaning of 'constitution' can be gained through a sympathetic synthesis of the contributions from all three of these schools. BREAKDOWN OF THE COURSE SECTIONS In total there are 9 sections comprising of text, videos and iris images to study: SECTION 1 GENERAL PRACTICE AND AN ACCOUNT OF THE NUTRITIVE ZONE Areas Covered Iris colour Information that iridology can give us The structure of the eye and the iris Using the iris as an assessment tool The principle of reflex areas The Nutritive Zone Abnormality in the colon The Collarette (autonomic nerve wreath or anw) Diagnosis of the constitution based upon fibre structure Studies on images of real eyes SECTION 2 FEATURES OF THE FIBRES OUTSIDE THE COLLARETTE Areas Covered The general layout of fibres outside the collarette Inherent weaknesses First stage in further deterioration of an inherent weakness The meaning of darkness in the iris The development of discrete – open lacunae Lacunae Further notes about lightness and darkness amongst the fibres Healing lines Crypts Round the iris chart – the left iris Round the iris chart – the right iris Checking which structures and inside and which outside the collarette The organ systems The neural arc reflex SECTION 3 SPECIAL SIGNS Areas covered The corneal arcus (sodium ring, cholesterol ring, lipemic ring) The tophi (also lymphatic tophi or lymphatic rosary) Corneal Arcus The anaemia sign The catarrhal sign Acidity Grey background Scurf rim Circulatory ring Sphincter muscle (also called pupillary sphincter) Pigments (topastible or topolabile) Psoric spots Contrcation furrows Radial furrows SECTION 4 THE CONSTITUTIONS IN RELATION TO PERSONALITY TYPE AND DISEASE DISPOSITION Areas covered Very resilient Resilient average Moderately resilient Mildly resilient SECTION 5 MORE ABOUT WHITE SIGNS Areas covered Revision of distinctions between the different white signs Pictures of irises with white signs, with commentaries Further interpretation of the corneal arcus Further interpretation of the lytophi More general interpretation of the colour white SECTION 6 COLOURS IN THE IRIS AND OTHER SPECIAL SIGNS Areas Covered Yellow pigment in the iris Orange pigment Brown pigment Contraction furrows Radial furrows Psoric spots Pupillary border The “friendly fibrils” sign Summary of remedies SECTION 7 THE CONSTITUTION AND SIGNS ACCORDING TO THE GERMAN SCHOOL Areas Covered The German school of iridology Our approach to teaching the German school Introduction to the German constitutional types The lymphatic constitutions Mixed biliary constitution or biliary constitution Haematogenic (or haematogenous) constitution The way to use information on the German constitutions New signs that are specific to the German school Treatment recommendations for constitutional types SECTION 8  ADVANCED STUDIES OF THE IRIS Areas Covered Further details of the iris chart – its layout and its implications Neural arc reflex Deformation of pupil shape and position Advanced study of fibre separations, sinuosity, injuries & adhesions Lacunae of different shape and appearance The b3 bulge and the pterygium Working with genetically brown eyes SECTION 9  THE CONSULTATION & THE PRACTICALITIES Areas Covered Diagnosing pathology of individual critical organs Personality interpretations based upon the German school Conducting an iridology consultation Practical aspects of iris examination Making drawings of the iris and recording the data The uses, advantages and limitations of iris photography and its place in iridology practice Equipments and techniques of iris photography Using the computer to store and process digital images The interaction of signs Interpreting the whole iris in conjunction with the case study Pointers to treatment Carrying out case histories TESTIMONIALS Here's what students have to say about the course Emma Rubio, Health Coach Spain "As a Health Coach I decided to pursue my studies with the Plaskett College to become a Nutritional Therapist. For that, I am also studying Iridology. I am happy to have a tutor to answer my doubts and I like the flexibility that the College offers me. I love the subject of Iridology and the way it is explained, I also like having some videos of Dr Plaskett teaching Iridology as I admire him." Dr Ezequiel Lafontaine, Iridologist Puerto Rico "I LOVE IRIDOLOGY. I have over 30 iridology books, Italian, French, German, Spanish and English, plus over 4,000 photos from my own practice. I took this course for a refresher course and found the material was second to none." Mrs D. Moothy, Nutritional Therapist Mauritius “The distance learning courses have given me the opportunity to pursue my dreams through a program that was not only flexible and convenient for my schedule, but was also challenging and rewarding. I thoroughly enjoyed the readings and the assignments but most importantly, I enjoyed being able to do things at my pace. I must say that the most exciting and challenging course was the Iridology Diploma, and I am happy that I was able to do well in all the courses."

Online Course now available via Teachable Platform – How do People Learn? Learn at your own pace… with text and videos to support your learning experience. Inclusive Education: Neurodiversity Course Presented by Inclusive Solutions  About This Course: Designed for educators, psychologists, and teachers, this course offers an immersive experience in inclusive education strategies specifically for neurodivergent children. Two leading experts—Dennis Rollins MBE, celebrated trombonist and teacher, and Colin Newton, an experienced inclusive educational psychologist—will guide you through practical approaches and proven techniques to improve inclusive education.  Key Benefits of the Course:  Understand learning processes tailored to neurodivergent students with learning differences. Explore dominant psychological models of learning and their practical, real-world applications. Participate in engaging, hands-on activities to reinforce inclusive teaching strategies. Gain strategies to foster motivation, confidence, and a sense of autonomy in learners Meet the Instructors: Dennis Rollins MBE Dennis Rollins MBE is a renowned trombone player and award-winning educator with over three decades of experience. Known for his unique approach, Dennis has collaborated with top artists worldwide and has received prestigious awards for both performance and jazz education.   Some of Dennis’ recognised lifetime achievements are as follows:  Worked with artists such as Jamiroquai, Courtney Pine, Maceo Parker, The Brand New Heavies, Blur, US3 and Monty Alexander. Won BBC Best Band with Badbone & Co, 2006. Trombonist of the Year, British Jazz Awards and Ronnie Scott’s Jazz Awards, 2007. X2 nominated in the 2008 Parliamentary Jazz Awards: Musician of the Year and Jazz Education, winning the latter category. JazzYorkshire Award Best Band for his band Velocity Trio, 2012. British Trombone Society (BTS) Player of the year Award, 2013. Honorary Fellowship from the Royal Welsh College of Music and Drama, 2022. Recently honoured with an MBE, Dennis brings a creative, real-world perspective to teaching music, particularly for learners with complex needs.  Learn more about Dennis Rollins: Dennis Rollins Website   Colin Newton Colin Newton is a seasoned educational psychologist and passionate advocate for inclusive education. With over 40 years in the field, working across the UK and internationally. Colin is known for his passion for promoting the inclusion of all children in mainstream schools, and for his practical applied work around person-centred planning, restorative justice and in-depth problem-solving. His work has inspired a shift toward inclusive practices across the UK, as he brings both experience and innovative thinking to the world of education.  Colin says: ‘Instinctively from an early age I was against children being sent away to boarding schools and later to special schools and settings. Later I was inspired by disabled activists and Canadian and North American inclusionists who were working to change the world of education with radical innovative thinking and approaches - the work was political, social and spiritual - I was in and never looked back!’  Colin’s career has been values-driven, but also practical using applied psychology in training and real-life problem-solving with schools, families and individual children and young people.     Learning Objectives: By participating in this course, you’ll be able to:  Gain a deeper understanding of inclusive learning processes for all children and adults Differentiate approaches to address the emotional complexities of teaching and learning Master techniques to support effective teaching and meaningful learning Explore the role of relationships and engagement in successful learning Analyse psychological models and identify their real-world applications in education Reflect on the practices of outstanding teachers to inspire deeper learning   Course Topics: Learning Through Imitation Learn how social learning theory (Bandura) highlights the power of imitation. Discover how learners naturally gravitate toward peers and key adults as role models, absorbing skills and behaviours. Contextual Learning Explore Jerome Bruner’s view on context in learning. Understand how learning is always connected to a broader context, which makes it meaningful and applicable. Motivation and Structured Steps Discover techniques to ignite motivation in learners. We’ll discuss how structured, step-by-step support and person-centred encouragement can make a profound difference, particularly for those with learning barriers. Building Self-Efficacy in Learners Understand how educators can nurture self-efficacy, encouraging learners to set their own goals and take charge of their learning journey. Who Should Attend? This course is ideal for:  Educators and psychologists aiming to enhance their understanding of learning processes Teachers who want to develop inclusive teaching strategies for neurodivergent and learning-different students Format A dynamic, hands-on workshop blending lectures, real-world insights, and practical exercises. 

Duration 5 Days 30 CPD hours This course is intended for This course is intended for individuals who need to manage instances of Salesforce Sales Cloud©. Target students have Sales Cloud user skills and are often existing Sales, Administrative, or Operations support employees, IT employees who are given the additional responsibilities of Salesforce.com© system administration, or external consultants who have been engaged to provide administrative support for an organization.This course can also be an important component of preparing for the Salesforce Certified Administrator exam for students who are seeking the Salesforce Certified Administrator certification. Overview In this course, students will perform the basic skills required of a typical Salesforce system administrator.Students will:- Describe basic concepts related to Salesforce administration.- Set up an organization.- Manage user accounts.- Implement security controls.- Configure the Salesforce Classic user interface.- Support the Lightning Experience user interface.- Customize pages.- Manage Opportunities.- Implement additional Opportunity features.- Implement data validation and workflows.- Manage Leads.- Manage Accounts.- Manage Contacts.- Manage Campaigns.- Manage Cases.- Manage custom objects.- Manage data.- Configure views, reports, and dashboards.- Integrate and extend Salesforce. In this course, students will identify information about the five native business processes every company can manage using Salesforce, regardless of the License Edition. Students will also gain insight into each of the functional groups of users (Inside Sales, Outside Sales, Marketing, Customer Support, and Management), and they will establish patterns of critical thinking that can help them to ensure that they are indeed taking the right approach and providing the necessary support for each request they receive. Introduction to Salesforce Administration The Salesforce Data Model SMART Administration Principles Setting Up an Organization Manage the Company Profile Configure Organizational Settings Managing User Accounts Create User Accounts Manage Users Implementing Security Controls Salesforce Security Essentials Configure Profiles Establish Organization-Wide Sharing Defaults Configure Roles Create Sharing Rules Perform a Health Check Configuring the Salesforce Classic User Interface Configure User Interface Settings Customize the Home Page in Salesforce Classic Configure Search in Salesforce Classic Supporting the Lightning Experience User Interface Implement Lightning Experience Customize Lightning Experience Home Pages Customizing Pages Create Page Layouts in Salesforce Classic Customize Record Pages in Lightning Experience Introduction to Opportunity Management Opportunity Management Essentials Design and Implement Opportunity Fields Design and Implement Opportunity Stages Design and Implement Opportunity Contact Roles Design and Create Opportunity Record Types Implementing Additional Opportunity Features Implement and Maintain Opportunity Products and Price Books Implement the Similar Opportunities Function Implement Opportunity Teams Create a Big Deal Alert Implementing Data Validation and Workflows Create and Test Validation Rules Create and Test Workflows Managing Leads Lead Management Essentials Design and Implement Lead Fields Design and Implement Custom Lead Sources Design and Implement Web-to-Lead Forms Design and Implement Lead Assignment Rules Managing Accounts Design an Account Management Model Implement an Account Management Model Managing Contacts Design a Contact Management Strategy Implement a Contact Management Strategy Managing Campaigns Prepare for Campaign Management Administer a Campaign Management Strategy Managing Cases Case Management Essentials Design and Implement Case Fields Design and Implement Case Origins Automate Case Management Providing Apps and Custom Objects Supply Apps in Salesforce Classic Supply Apps in Lightning Experience Managing Data Data Management Essentials Import and Update Data Back Up and Restore Data Configuring Views, Reports, and Dashboards Create Views Create and Manage Reports Create and Manage Dashboards Integrating and Extending Salesforce Integrate Salesforce and Outlook Implement Salesforce1 Implement SalesforceA Additional course details: Nexus Humans Salesforce.com - Sales Cloud Administration Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce.com - Sales Cloud Administration Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements

Read and discuss this global best-selling satirical & entertaining thriller set in the publishing industry Highlights Join this book club and gain extra motivation to read in English 7 hours of live classes to help you develop fluent speaking in English Read this thriller set in the publishing industry to discuss questions of diversity, racism, and cultural appropriation Be corrected by an expert English teacher to remove errors and mistakes Practise and develop your English online in this 7 week English book club course using Yellowface by R.F. Kuang. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation. The Book Club book Author Athena Liu is a literary phenomenon while her friend June Hayward is a literally nobody, and is jealous. So when Athena dies in a freak accident, June sees nothing too wrong in stealing her unpublished work and publishing it herself under the name Juniper Song. When questions start to be asked, what will June do to protect her new-found success...? Yellowface raises interesting contemporary questions of diversity, racism, and cultural appropriation, while being gripping and highly readable. ‘Ingenious, astute, hugely entertaining’ David Nicholls ‘Hard to put down. Harder to forget’ Stephen King Geoff says: "It's funny that this book has been a publishing sensation - given that it satirizes the book publishing industry! It was Amazon book of the year, and the Fiction Book of the Year 2024 at the British Book Awards."

Read and discuss this witty, best-selling murder mystery - clever and compelling Highlights Join this book club and gain extra motivation to read in English 7 hours of live classes to help you develop fluent speaking in English Read this amusing book to develop your understanding of colloquial English Be corrected by an expert English teacher to remove errors and mistakes Practise and develop your English online in this 7 week English book club course using the Richard Osman's new series after The Thursday Murder Club, We Solve Murders. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation. The Book Club book This is the first in a new series for detective duo Steve and Amy Wheeler. Steve is happily retired and likes his routines: the pub quiz, sitting outside, his cat. His past was full of adventure, but now he likes a quiet life. His daughter-in-law Amy, however, loves adrenaline. She's a private security officer, protecting a world-famous author Rosie D’Antonio on a remote island. It should be a simple job, until there's a murder, a lot of money and someone trying to kill Amy. This thriller is filled with action, amusing lines and warmth. And you need to work out "whodunnit" - who committed the crime! 'The thing that shines through in Osman’s writing is that he really likes people and revels in all their foibles and eccentricities. All of which makes for a delightful read' THE OBSERVER Geoff says: "Richard Osman is the famous author of the best-selling Thursday Murder Club series. This new book has broken all records as the best-selling adult hardback fiction book in the UK. It is full of action, yet witty, with interesting characters, and full of British English idioms and colloquialisms - great for improving your knowledge of how English is actually spoken!"

Read and discuss this witty, best-selling murder mystery - clever and compelling Highlights Join this book club and gain extra motivation to read in English 7 hours of live classes to help you develop fluent speaking in English Read this amusing book to develop your understanding of colloquial English Be corrected by an expert English teacher to remove errors and mistakes Practise and develop your English online in this 7 week English book club course using the Richard Osman's new series after The Thursday Murder Club, We Solve Murders. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation. The Book Club book This is the first in a new series for detective duo Steve and Amy Wheeler. Steve is happily retired and likes his routines: the pub quiz, sitting outside, his cat. His past was full of adventure, but now he likes a quiet life. His daughter-in-law Amy, however, loves adrenaline. She's a private security officer, protecting a world-famous author Rosie D’Antonio on a remote island. It should be a simple job, until there's a murder, a lot of money and someone trying to kill Amy. This thriller is filled with action, amusing lines and warmth. And you need to work out "whodunnit" - who committed the crime! 'The thing that shines through in Osman’s writing is that he really likes people and revels in all their foibles and eccentricities. All of which makes for a delightful read' THE OBSERVER Geoff says: "Richard Osman is the famous author of the best-selling Thursday Murder Club series. This new book has broken all records as the best-selling adult hardback fiction book in the UK. It is full of action, yet witty, with interesting characters, and full of British English idioms and colloquialisms - great for improving your knowledge of how English is actually spoken!"